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Crowne Plaza Antwerpen

4.0 of 5
Gerard Le Grellelaan 10, Antwerp 2020, Belgium
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Crowne Plaza Antwerpen
Ranked #13 of 82 hotels in Antwerp
3.5 of 5 stars 158 Reviews
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158 reviews from our community

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mumbai
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 31, 2012 NEW

The Crowne Plaza is well located in a nice part of Antwerp. Far from the centre and the action in green gardens. Daniellis, the restaurant is close by as is the South Antwerp area. The hotel is served by bus and tram lines and even has a stop for the bus from and to Brussels airport. Rooms are good and... More

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See 5 more reviews by rudetravel for Antwerp
London
Top Contributor
96 reviews 96 reviews
Reviews in 41 cities Reviews in 41 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed May 22, 2012

I stayed here on the recommendation of an associate due to its proximity to our planned destination. As the journey was business related ,my stay was relatively short and only for 1 night. On the positives - check-in was friendly; public rooms were well-decorated and they had laptops available for surfing/on-line check-in. The bedroom rooms was clean and well-appointed. I... More

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Aardenburg, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 20, 2012

Stayed recently 3 too many nights at this hotel on business. It is often full of tourists on coach trips who all come down to breakfast together and leave no room for other quests. On my last morning one of the hotel suppliers had not delivered and there was no bread available! Food in general in the resturant is bland... More

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
May 31, 2012

Dear Steve M, We highly appreciate your honest feedback. As it was not up to the expected standards, we sincerely apologize for any inconvenience. Please allow us to show you that we can deliver a 4-star service on your next stay. Feel free to contact me directly when you make your next travel arrangements. You can be sure that we... More

Northampton, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 6, 2012

We went on a weekend break to Antwerp and loved the hotel. This large chain hotel could easily be impersonal, but the staff were so friendly and welcoming it felt like a more personal experience. The gym and pool were lovely, and the sauna and steam room welcome relief to my poor aching feet. We parked opposite (for free) on... More

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See 7 more reviews by HeggyHeg for Antwerp
Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
May 14, 2012

Dear HeggyHeg, Many thanks for leaving your review on TripAdvisor. We are delighted to hear that you've enjoyed your stay with us and we hope to welcome you again on your next visit to Antwerp. Kind regards, Hans Wils General Manager More

Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

Very professional team. Communication between the different teams was effective and efficent. No particular bug to be identified. This was a real pleasure to work within such conditions. To each particular request, we received the appropriate answer/solution and you succeeded to satisfy our several desiderata. All attendees were really pleased by your welcome, your sympathy and your dynamism. Congratulations!

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
May 14, 2012

Dear Laurence L, Thank you so much for your kind review. Your words are a great motivation and definitely stimulate our team to keep on giving our very best in service and quality. Looking forward to welcoming you again on your next seminar in Antwerp, Hans Wils General Manager More

Chelmsford, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 18, 2012

I work in Brussels and don't usually use hotels away from Zaventum/Evere area but as there was some event in Brussels and hotel prices had doubled I opted for the 30 min drive to Antwerp and booked the Crowne Plaza. First mistake was mine, I missed the turning and although you can't miss the 15+ storey hotel....I did! Parking was... More

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
April 20, 2012

Dear emeles, Thank you for your review. We highly appreciate your feedback on your stay with us and we will take immediate follow up. We already scheduled an upgrade of the key card system during the second quarter of the year. Kind regards, Hans Wils General Manager More

Hiram, Georgia
1 review
4 of 5 stars Reviewed April 17, 2012

The Crown Plaza Antwerpen, Belgium was very nice. Clean room & nice bedding. Great shower. Only problem was food, very little choices for vegetarians but there was a great restaurant a short walk from the hotel. Great place to stay if you are planning to fly from Brussels airport since a shuttle runs every hour.

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
April 20, 2012

Dear exandra, Thank you for your TripAdvisor review on the Crowne Plaza Antwerpen. We've noted your suggestions regarding the vegetarian options in our restaurant. Hope to welcome you again on your next visit to Belgium. Kind regards, Hans Wils General Manager More

Edinburgh
2 reviews
4 of 5 stars Reviewed April 9, 2012

On the outside the hotel doesn't look like much, but you will be quite surprised if you see it on the inside. It is modern, but not to sleek and cold. The lobby area looks quite new and the rooms have had a soft refurbishment last year. After we unpacked we noticed that the heating-system was not functioning properly. Since... More

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
April 12, 2012

Dear travel2surf7s, Many thanks for your kind comments on the Crowne Plaza Antwerpen. We definitely can make the difference with great staff like Jens and Christel. Enjoy Bali and hope to welcome you again in't Stad. Kind regards, Hans Wils General Manager More

The Netherlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 5, 2012

Well located near highway; but for a city trip to Antwerp take a hotel closer to the city. Ok hotel with decent staff; stayed for multiple nights. Rooms are ok but couldn't find a lot of differences between "superior" standard and deluxe rooms; except for the parkingfee which is included with the superior rooms. @ the time the rooms were... More

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
April 6, 2012

Dear PierrevdW, Many thanks for leaving your comments on TripAdvisor. Our upgrades indeed include some benefits for our guests. Hope to see you again in the Crowne Plaza Antwerpen on your next business trip. Kind regards, Hans Wils General Manager More

Horsham, United Kingdom
Top Contributor
61 reviews 61 reviews
Reviews in 37 cities Reviews in 37 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 1, 2012

I stayed in the hotel many times when visiting Antwerp on business, the last time being in January 2012. i recommend joining their membership scheme, which is free and gives you a discount in their restaurant as well as a drink in the bar. The hotel is modern and stylish having had some fitting out done over the last year.... More

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Hans Wils, General Manager at Crowne Plaza Antwerpen, responded to this review
April 2, 2012

Dear Monk-san, We're delighted to read your review of the Crowne Plaza Antwerpen on TripAdvisor. Next to our reception you will find our new “Grab & Go” display that can be considered as the hotel's minibar, however with a more extensive range of Drinks, Snacks, Fresh Sandwiches and Crispy Salads. In your rooms' minibar, you will find 2 bottles of... More

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Additional Information about Crowne Plaza Antwerpen

  • Antwerp Crowne Plaza
Address: Gerard Le Grellelaan 10, Antwerp 2020, Belgium
Price Range: PLN: $

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Crowne Plaza Antwerpen
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