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All 77 Antwerp hotels

Novotel Antwerpen Noord

3.0 of 5 Hotel   |   Luithagen Haven 6, Antwerp 2030, Belgium
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67%
Ranked #18 of 77 Hotels in Antwerp
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
railenthusiast Guildford, United Kingdom
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217 reviews from our community

Traveler rating
    30
    109
    58
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
  • French first
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  • Italian first
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English first
Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel many times, it's mostly great. The rooms are starting to get tired now. Few house keeping issues - 1 the air conditioning was blocked with duct tape, the bathroom was unclean and the bathroom sink leaked when being drained. I'd stay again, but I do hope Novotel update the property soon!

Review collected in partnership with Accorhotels.com

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Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, thank your for posting your feedback via the Tripadvisor media on the net. AS manager this tool helps us in collecting extra detailed information to increase on a daily basis our service and quality. Many thanks for sharing this with us. Best regards Bram Maes Hotel Manager More

South Queensferry, Wielka Brytania
1 review
4 of 5 stars Reviewed 3 weeks ago

there's a problem with my loyalty card. Online booking accepted my card and my points, but the reception said it wasn't accepted which caused a bit of hassle with printing themail voucher and scanning and emailing it back to the hotel. It should have been a lot easier!!!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Thank you for taking the time to share you feedback via this media. It's always interesting and useful to read these comments. They are the basis for our continuous improvement of service. Have a nice day and hopefully we will be able to welcome you in the near future once again in the Novotel Antwerp. Best regards Bram Maes... More

Brighton, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2014

Usual great standards - very comfortable rooms, every facility even for budget end rooms. Had an excellent evening meal (a bit expensive), and the buffet breakfast was excellent. Full marks - we stayed on both our outward and inward journeys.

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Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Thank you for your positive feedback via the Tripadvosir network. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels in the Accor network. Best... More

Blackpool. UK
Top Contributor
61 reviews 61 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 29, 2014

Up to usual Novotel excellent standards. Large comfortable bedroom, friendly staff and good food. Free parking on hotel car park. Good access to city centre and very close to the port. Would stay here again

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Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Many thanks for your positive feedback via the Trip advisor site. It's very rewarding for the staff to see, read and feel that they daily interaction with the clients and their daily made effort is well appreciated. We hope to welcome you very soon again in the Novotel Antwerp. Have a nice day Best regards Bram Maes Hotel Manager More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 12, 2014

Easy to get to and the staff were helpful with the food being good. Room tidy and quiet. It would be great to have an iron in the room rather than have to contact reception......................................................

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Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Many thanks for sharing your experiences with us. This feedback enables us to stay focused and to improve on a daily basis our services. It's rewarding to read that our daily investment is appreciated. This feedback will be shared with the staff. Hopefully we will be able to welcome you in the near future again in one our Novotel... More

UK/Antigua
Top Contributor
69 reviews 69 reviews
9 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed next door, but wanted a decent evening meal (we were very tired after a very long drive across Germany at the end of a holiday weekend). Receptionist recommended the restaurant at the Novotel, and we were pleasantly surprised. We both opted for an entrecôte with frites and bearnaise and these were delicious - just as a good Belgian steak... More

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, many thanks for your comments. Very happy that you have found the way to our hotel restaurant. The collaboration between the Ibis Budget Port and the Novotel Antwerp, both from the same Accor family, is an advantage for all customers. Many thanks for your detailed input, this will help us to improve our servives even more. Always welcome Best... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2014

We a family of two adults and two children stayed here over Easter. We need to say that we had paid for the breakfast in the price and it was the best one we've ever had. Hot and cold food, and lots of it. The check in staff were uber friendly, and were able to answer our questions in perfect... More

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

it's very nice to read that we have succeed in our 3 main objectives, to share our hospitality with you and your family, to offer you a great stay and furthermore to read that you would like to comeback. Many thanks for these super comments and hopefully we will be able to welcome you very soon again in the Novotel... More

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Additional Information about Novotel Antwerpen Noord

Address: Luithagen Haven 6, Antwerp 2030, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Antwerpen Noord 3*
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Also Known As:
Antwerp Novotel

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