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Novotel Antwerpen Noord

3.0 of 5 Luithagen Haven 6, Antwerp 2030, Belgium
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Novotel Antwerpen Noord
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Novotel Antwerpen Noord
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251 reviews from our community

Traveler rating
    37
    126
    65
    19
    4
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83
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90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Austin, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well priced for our family stay (2 Adults, 2 Children and 1 Infant). Free parking and free Wi-Fi. Hotel towels were stained. I called reception and asked for 2 extra towels, and one of them was also stained. Maybe some QA on washed towels that need replacing would be good. Otherwise quite nice for an overnight or couple of days... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for taking the time to share you experience with us. It is a pleasure to read that you have had a nice overnight stay. Furthermore I would like to apologies for the stained towels, I have shared your comment with our head of housekeeping who will contact our supplier to report this shortcoming in service. Once... More 

Landgraaf, The Netherlands
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel not far from the center, but in a more quiet area of antwerpen. Parking is free, which is perfect. Nice small bar, good food. But the best is the service. They made a mistake, but corrected it 2 months later. This is good service for me.

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for your positive feedback via the Tripadvosir site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Maidenhead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

North of the city but just far enough to be away from the busy city centre. Works well if you arrive by car, but not the easiest to get to using any kind of public transport. The hotel itself is easy to find off the highway, good free parking facility, easy check in, clean and comfortable bedroom and bath. There... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that you enjoyed your stay and I hope we will have the opportunity to welcome you again in one of our hotels. Kind regards, Gregory Lannoy Front Office Manager More 

Huntingdon, United Kingdom
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed at the Novohoter Noord for a couple of nights en-route for places more distant. The arrangements were made by the coach tour operator. The hotel was clean, fresh and modern. Staff encountered were pleasant and helpful. Top marks to the reception people. Food was good. Good breakfast with good range of choices. Food was good in evenings too,... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share you experience with us via the Tripadvosir site. It is a pleasure to read that the staff have left a pleasant and helpful impression during your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More 

UK
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed here for business and had a mixed experience. The room was ok, with comfortable furnishings but I found my room location noisy first thing as the hotel is situated at the side of a transport firm that has an early start, although to be fair I am a light sleeper and my colleague who was further along the same... More 

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Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read that the some parts of your stay did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Oldenzaal, Overijssel, Netherlands
Top Contributor
114 reviews 114 reviews
59 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 18, 2014

Due to all the hotels in the city center being full already, I decided to go for this one. Mind you, it is located far away from the city center. Coming by train, walk to the large bus station about 5 minutes away from the train station (ask for directions). In a side street of the big square you will... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that you enjoyed your stay and I hope we will have the opportunity to welcome you again in one of our hotels. Kind regards, Gregory Lannoy Front Office Manager More 

Koog aan de Zaan, The Netherlands
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 29, 2014

Rooms are a little less nice than other Novotels I have stayed in, all the facilities are slightly less quality, such as the towels, lack of robes & slippers, etc. You give a double room a Nespresso coffee maker, and only provide 1 pod of coffee? The food was ridiculously over priced - but since there is nowhere nearby to... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry to read that we did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your concerns, and it is our... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

Nice and clean hotel, good price and room size. Large free parking lot. A car is needed to reach the centre, which is 10 min driving. Good price for the room, excessive price for the breakfast. Nice welcome from the staff receptionists. Easy for check in and check out any time. Quiet over the weekend.

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear guest, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that you enjoyed your stay and I hope we will have the opportunity to welcome you again in one of our hotels. Kind regards, Gregory Lannoy Front Office Manager More 

Stratford-upon-Avon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 12, 2014

We need to stay in Antwerp once again, and when this place appeared on the list, my wife said 'no thanks'. Food was trying to be as upmarket as the prices, and failed. Nowhere comfortable to relax - the bar area/dining and reception are all open plan, separated by an odd wicker fence. Children after a long car journey also... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that the staff have left a friendly impression during your stay. Regarding the children leaving off some steam we have located in front of our reception the “kids corner” where they can find some books, building... More 

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Additional Information about Novotel Antwerpen Noord

Address: Luithagen Haven 6, Antwerp 2030, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Antwerpen Noord 3*
Number of rooms: 120
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Also Known As:
Antwerp Novotel
Hotel Style:
#2 Best Value Hotel in Antwerp
#2 Green Hotel in Antwerp

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