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Novotel Antwerpen Noord

#21 of 76 Hotels in Antwerp
GreenLeadersBronze level
Luithagen Haven 6, Antwerp 2030, Belgium
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1 room 1 adult
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Novotel Antwerpen Noord
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365 Reviews from our TripAdvisor Community

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Nottinghamshire
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was very large with a very large double bed. The bedding was beautiful and clean but I was a little put off when I accidently pulled back the bottom sheet to reveal long black hairs on the mattress protector.We only spent two nights here so didn't experience a lot of the hotel but what we did was excellent.... More 

Helpful?
Thank hippyjivebunny
Vanessa v, General Manager at Novotel Antwerpen Noord, responded to this review

Dear guest, Thank you for taking the time to share you experience with us. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We are looking forward in welcoming you again at... More 

London
1 review
3 of 5 stars Reviewed December 18, 2015

Hotel room was fine, nothing special, but clean and acceptable Dinner - Food limited, but good, staff brought food separately though, and main meals with starters, which was rather annoying. Breakfast was awful. The staff were ridiculously rude, and the room/facility was too small. Food itself was fine, but it was not an enjoyable, relaxing experience. Checking in was a... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank AnyNameNotTaken22
Vanessa v, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerpen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate... More 

York, United Kingdom
Level Contributor
111 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed December 15, 2015

Stayed here twice on an overnight stop on way to Christmas markets. With Leger. Basic rooms. Nice and clean. Beds were ok for a good nights sleep. Breakfast was good with plenty of choice Overall pleased

Helpful?
Thank gandhifan
Vanessa v, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that you enjoyed your stay and I hope we will have the opportunity to welcome you again in one of our hotels. Kind regards, Gregory Lannoy Front Office Manager More 

Prague, Czech Republic
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2015

This is a very clean, quiet hotel at the north of Antwerp close to the Antw. harbor. The crew is very helpful and agile and everything in there works as you like to. Hotel restaurant is providing good option to get a fast dinner. Nearby, there are also a few restaurants. To reach city center, I used car which took... More 

Helpful?
Thank marekt15
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvisor site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Nice, France
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 26, 2015 via mobile

Antwerp is great city, but Belgium, what a nightmare for no GPS driver. It is outside city centre and our receptionist was not the best. Hotel is OK for a night stay, that's it. I guess that is what they targeted. Just to be OK.

Helpful?
Thank jrkelesoglu
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us via Tripadvisor. I’m sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your... More 

Almere, The Netherlands
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 17, 2015 via mobile

I did visit this hotel for 1 night and had room 117. It was very hot and was even with the airco working and outside temperature of about 5C tropical hot inside. Beside this the room is clean, has a lot of space and a modern bathroom. Breakfast is good but €20 for a luchbox ..... a bit expensive!

Helpful?
Thank DutchRubyRed
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. Your comments are a great source of information and inspiration, and therefore very important to us. Once more we would like to thank you for your time and we are looking forward in welcoming you again at one of our Novotel... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 29, 2015

good next morning a champagne breakfest for my wife because it was also her bithday one day later was arranged without problems out of private champagne stock, we have seen the same manager in Brugge and was the 2nd time we were there. Last time during rebuilding.

Helpful?
1 Thank Ed B
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvisor site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Milton Keynes, United Kingdom
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed September 13, 2015 via mobile

We stayed here with a group en route to Germany. Bedroom accommodation was so dated it was like stepping back 20 or 30 years, and it wasn't the cleanest ...the carpet was really grotty, and the bathroom looked like it needed a total refit. Dinner and Breakfast were buffet style, which was OK, but restaurant/cafe was tiny and unsuitable for... More 

Helpful?
Thank Hunter H
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerpen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate... More 

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