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Novotel Antwerpen Noord

#18 of 77 Hotels in Antwerp
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Luithagen Haven 6, Antwerp 2030, Belgium
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Novotel Antwerpen Noord
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Novotel Antwerpen Noord
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263 reviews from our community

Traveler rating
    38
    132
    67
    22
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Japanese first
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Groningen, The Netherlands
Top Contributor
126 reviews 126 reviews
59 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Granted, this is not the kind of hotel you are going to stay at for a romantic weekend in Antwerp, but for business stays it is very convenient. Easy to reach, lots of parking spaces, good bar, clean and spacious rooms, it's all there. The staff was very friendly, accurate and quick, which is always pleasant.

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Chalon-sur-Saone, France
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

The room itself was good, clean, and comfortable. The neighbours went out and left a small happy dog to howl for two hours, but that's not the hoteĺs fault. The restaurant is to be avoided for a while until they figure themselves out. Waited over an hour for food while other guests got their food. The order was incorrect when... More 

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Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read about the hassle you have experienced during your meal; please allow me to express my sincerest apologies. I have shared your comments with our Food & Beverage Manager who will take your remarks to his next team... More 

Windsor, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel was ok with good room sizes - the second bed was a sofa bed; small for 2 but quite comfortable. We had interconnecting rooms with friends which worked well but the corridors allowed smoking, which were disgusting and the smell started to come into the rooms. My daughter uses an inhaler on occasions and she had to use... More 

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Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read that some parts of your stay did not meet your expectation; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 15, 2015

Booked enroute to the Netherlands for a one night stay. Room for family of four was a pleasant surprise. Spacious with a wonderful shower room. Room amenities included a fridge and complimentary hot beverage selection and kettle. Customer service was excellent. Unexpected early check in was facilitated together with complimentary hot beverages and gifts for the children. The hotel is... More 

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Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share you experience with us via the Tripadvosir site. It is a pleasure to read that the staff have left a pleasant and helpful impression during your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More 

Sydney, Australia
Top Contributor
161 reviews 161 reviews
20 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 31, 2015

The Novotel saved me after having a terrible experience at the De Keyser Hotel and left earlier than my booking. The Novotel was FANTASTIC in every way. The front desk staff were always friendly, helpful and recommended us to one of the best restaurants I've ever eaten in the world - Ballantines (see seperate review). The Novotel staff are professional... More 

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Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvosir site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2015

Well priced for our family stay (2 Adults, 2 Children and 1 Infant). Free parking and free Wi-Fi. Hotel towels were stained. I called reception and asked for 2 extra towels, and one of them was also stained. Maybe some QA on washed towels that need replacing would be good. Otherwise quite nice for an overnight or couple of days... More 

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Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for taking the time to share you experience with us. It is a pleasure to read that you have had a nice overnight stay. Furthermore I would like to apologies for the stained towels, I have shared your comment with our head of housekeeping who will contact our supplier to report this shortcoming in service. Once... More 

Landgraaf, The Netherlands
Contributor
19 reviews 19 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 11, 2015

Great hotel not far from the center, but in a more quiet area of antwerpen. Parking is free, which is perfect. Nice small bar, good food. But the best is the service. They made a mistake, but corrected it 2 months later. This is good service for me.

Was this review helpful? Yes 1
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for your positive feedback via the Tripadvosir site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Maidenhead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

North of the city but just far enough to be away from the busy city centre. Works well if you arrive by car, but not the easiest to get to using any kind of public transport. The hotel itself is easy to find off the highway, good free parking facility, easy check in, clean and comfortable bedroom and bath. There... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that you enjoyed your stay and I hope we will have the opportunity to welcome you again in one of our hotels. Kind regards, Gregory Lannoy Front Office Manager More 

Huntingdon, United Kingdom
Top Contributor
50 reviews 50 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed at the Novohoter Noord for a couple of nights en-route for places more distant. The arrangements were made by the coach tour operator. The hotel was clean, fresh and modern. Staff encountered were pleasant and helpful. Top marks to the reception people. Food was good. Good breakfast with good range of choices. Food was good in evenings too,... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share you experience with us via the Tripadvosir site. It is a pleasure to read that the staff have left a pleasant and helpful impression during your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More 

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