We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 77 Antwerp hotels

Novotel Antwerpen Noord

3.0 of 5 Hotel   |   Luithagen Haven 6, Antwerp 2030, Belgium
Hotel website
Hotel amenities
Special Offer
EARLY BOOKING - UP TO 30%
Save Saved
You added Novotel Antwerpen Noord to your Saves list
Novotel Antwerpen Noord
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #19 of 77 hotels in Antwerp
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
Steve H
  • Overview
  • Reviews (197)
  • Photos (58)
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

197 people have reviewed this hotel

Traveler rating
    23
    104
    51
    16
    3
See reviews for
56
29
23
72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Easy to get to and the staff were helpful with the food being good. Room tidy and quiet. It would be great to have an iron in the room rather than have to contact reception......................................................

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Many thanks for sharing your experiences with us. This feedback enables us to stay focused and to improve on a daily basis our services. It's rewarding to read that our daily investment is appreciated. This feedback will be shared with the staff. Hopefully we will be able to welcome you in the near future again in one our Novotel... More

UK/Antigua
Top Contributor
65 reviews 65 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed next door, but wanted a decent evening meal (we were very tired after a very long drive across Germany at the end of a holiday weekend). Receptionist recommended the restaurant at the Novotel, and we were pleasantly surprised. We both opted for an entrecôte with frites and bearnaise and these were delicious - just as a good Belgian steak... More

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, many thanks for your comments. Very happy that you have found the way to our hotel restaurant. The collaboration between the Ibis Budget Port and the Novotel Antwerp, both from the same Accor family, is an advantage for all customers. Many thanks for your detailed input, this will help us to improve our servives even more. Always welcome Best... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

We a family of two adults and two children stayed here over Easter. We need to say that we had paid for the breakfast in the price and it was the best one we've ever had. Hot and cold food, and lots of it. The check in staff were uber friendly, and were able to answer our questions in perfect... More

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

it's very nice to read that we have succeed in our 3 main objectives, to share our hospitality with you and your family, to offer you a great stay and furthermore to read that you would like to comeback. Many thanks for these super comments and hopefully we will be able to welcome you very soon again in the Novotel... More

Groningen, The Netherlands
Top Contributor
288 reviews 288 reviews
132 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed June 2, 2014

I stay at Novotels quite often. Like many chain hotels they are a bit boring, but when travelling on business they provide acceptable comfort at a reasonable price. Unfortunately, this is probably the worst Novotel I have stayed at. The hotel is old and the bedrooms and bathrooms need refurbishing. The restaurant, reception and bar areas are newer and better.... More

Was this review helpful? Yes 1
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for taking the time to share your feedback with us. These comments are used to increase on a daily basis our services. It's true that we are still planning a renovation of 1 floor of bedrooms and 1 floor of bathrooms! All others have been refurbished between 2011-2013. We are trying to offer in the restaurant... More

Preston, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 19, 2014

Stayed here for a night whilst on tour. Very clean and comfortable. Had an evening meal which was good but not cheap. Breakfast was okay but because there were a lot of people staying it was a little chaotic. Free WiFi in reception. Not much in the surrounding area hence the need to eat at the hotel.

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, I would like to thank you for posting your feedback via the Tripadvisor site. Comments, feedback and detailed information help us to improve on a daily basis our service level. It’s very nice to see that we have been rated comfortable and clean. Hopefully you had a good vacation and will we be able to welcome you in the... More

London, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 22, 2014

It's definitely not walking distance from the city centre but it's not a major problem if you're driving. Parking is free and conveniently close to the entrance. People in the reception and restaurant were all nice and helpful. Buffet breakfast is €15 per adult which could be a bit dear if not for their children-eat-free scheme. We had no problem... More

Was this review helpful? Yes 1
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, thank you for your comments on the Tripadvisor site. It's very rewarding for the staff to read that they are appreciated. Our normal procedure when reserving a room with children is that the sofa bed is already ready to use with all extra pillows, etc. in place. I'm very sorry that something was missed while dealing with your initial... More

Stargard Szczecinski, Poland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2014

I have been in Novotel Antwerp several times. It's standard Novotel Hotel with good enough equipment and clean and nice crew approach hotel. Food choice is very limited and a bit too close to fast food. I recommend to test Belgium beer - Leffe Brune - for me really good.

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for your impression and feedback provided via this review site. All comments are helpful to increase on a day to day basis our services. It's rewarding for the staff to read that they are available and professional. Hopefully we will be able to welcome you very soon again in our Novotel hotel in Antwerp. Best regards... More

Birmingham, United Kingdom
Top Contributor
65 reviews 65 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 2, 2014

Quite a way out from Central Antwerp is this busy business hotel situated amongst factories and commercial premises in the area near the docks, so don't stay here if you want to be near the centre. It's about €20 by taxi to get back to Central Railway Station. Restaurant was very busy when I was there - not enough staff... More

Was this review helpful? Yes 1
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, thank you for taking the time to share your comments off your stay in the Novotel Antwerp via this network. It's rewarding for our staff to see that they are appreciated. It's true that we are not central located. We are situated only 10' away from the historical city center heart at the beginning of the commercial harbor district.... More

sheffield
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

Booked to stay with our two kids. £70 for a family room with breakfast included. Children treated impeccably. Treats and presents galore. Free parking, excellent gym for me, food was slightly expensive but lovely. Location awful unless you have a car but it didn't affect us as we used this as a base. Wonderful staff. Highly recommended.

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, thank you for sharing this input and feedback with us and our future clients. It's very rewarding for the staff to see that their input and day to day effort is rewarded and recognized by the customers. Many thanks and hopefully we will be able to welcome you in the near future again in one of the Novotel Hotels... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 22, 2014

A company is only as good as its people, and the people here are terrible. I have never come across such a lazy group of staff. For example how long do you think is a suitable time for your table to be cleared after a meal? 5 mins maybe 10 is normal (10 being generous), every evening that l dined... More

Was this review helpful? Yes 1
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, many thanks for your feedback. It isn't pleasend to read and see that we have geiven a very bad service. There is no excuses for this. I do aplogize. I can asure you that even if you have the feeling that all stffmemebers are like this that we have dedicated and service minded people. This commet will help... More

Owners: What's your side of the story?
If you own or manage Novotel Antwerpen Noord, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Antwerpen Noord? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Antwerpen Noord

Address: Luithagen Haven 6, Antwerp 2030, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Antwerpen Noord 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, ACCOR, Booking.com, Priceline, Orbitz, Hotels.com, Tingo, BookingOdigeoWL, TripOnline SA, Venere and Otel so you can book your Novotel Antwerpen Noord reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Antwerp Novotel

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Pool/beach area (4)
Viewed
Family/play areas (3)
Viewed
Room/suite (12)
Viewed
Dining (10)
Viewed
Hotel & grounds (11)
Viewed
Other (13)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Antwerp #6 Best Value Hotel in Antwerp
Hotel Class
Official Description (provided by the hotel)
The Novotel Antwerpen is a 3 star hotel located between the city centre and the port, in the harbour business district, 7 km from the centre of Antwerp. It features 120 rooms, a bar and restaurant, as well as 4 conference rooms for meetings and seminars. The hotel is equally suited to business trips and holidays in Antwerp with your partner or family. Its luminous, brand new interior with garden and pool views gives you a feeling of well being. Free WiFi and free parking is available. ... more   less 
Number of rooms
120

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer