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Novotel Antwerpen Noord

3.0 of 5 Luithagen Haven 6, Antwerp 2030, Belgium
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Novotel Antwerpen Noord
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Novotel Antwerpen Noord
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258 reviews from our community

Traveler rating
    38
    129
    66
    21
    4
See reviews for
85
40
25
92
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
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  • Italian first
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Chalon-sur-Saone, France
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The room itself was good, clean, and comfortable. The neighbours went out and left a small happy dog to howl for two hours, but that's not the hoteĺs fault. The restaurant is to be avoided for a while until they figure themselves out. Waited over an hour for food while other guests got their food. The order was incorrect when... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read about the hassle you have experienced during your meal; please allow me to express my sincerest apologies. I have shared your comments with our Food & Beverage Manager who will take your remarks to his next team... More 

Windsor, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was ok with good room sizes - the second bed was a sofa bed; small for 2 but quite comfortable. We had interconnecting rooms with friends which worked well but the corridors allowed smoking, which were disgusting and the smell started to come into the rooms. My daughter uses an inhaler on occasions and she had to use... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read that some parts of your stay did not meet your expectation; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked enroute to the Netherlands for a one night stay. Room for family of four was a pleasant surprise. Spacious with a wonderful shower room. Room amenities included a fridge and complimentary hot beverage selection and kettle. Customer service was excellent. Unexpected early check in was facilitated together with complimentary hot beverages and gifts for the children. The hotel is... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share you experience with us via the Tripadvosir site. It is a pleasure to read that the staff have left a pleasant and helpful impression during your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More 

Sydney, Australia
Top Contributor
155 reviews 155 reviews
20 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Novotel saved me after having a terrible experience at the De Keyser Hotel and left earlier than my booking. The Novotel was FANTASTIC in every way. The front desk staff were always friendly, helpful and recommended us to one of the best restaurants I've ever eaten in the world - Ballantines (see seperate review). The Novotel staff are professional... More 

Was this review helpful? Yes
Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvosir site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2015

Well priced for our family stay (2 Adults, 2 Children and 1 Infant). Free parking and free Wi-Fi. Hotel towels were stained. I called reception and asked for 2 extra towels, and one of them was also stained. Maybe some QA on washed towels that need replacing would be good. Otherwise quite nice for an overnight or couple of days... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for taking the time to share you experience with us. It is a pleasure to read that you have had a nice overnight stay. Furthermore I would like to apologies for the stained towels, I have shared your comment with our head of housekeeping who will contact our supplier to report this shortcoming in service. Once... More 

Landgraaf, The Netherlands
Contributor
17 reviews 17 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2015

Great hotel not far from the center, but in a more quiet area of antwerpen. Parking is free, which is perfect. Nice small bar, good food. But the best is the service. They made a mistake, but corrected it 2 months later. This is good service for me.

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Sir, Thank you for your positive feedback via the Tripadvosir site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy... More 

Maidenhead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

North of the city but just far enough to be away from the busy city centre. Works well if you arrive by car, but not the easiest to get to using any kind of public transport. The hotel itself is easy to find off the highway, good free parking facility, easy check in, clean and comfortable bedroom and bath. There... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us via Tripadvisor. It is a pleasure to read that you enjoyed your stay and I hope we will have the opportunity to welcome you again in one of our hotels. Kind regards, Gregory Lannoy Front Office Manager More 

Huntingdon, United Kingdom
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed at the Novohoter Noord for a couple of nights en-route for places more distant. The arrangements were made by the coach tour operator. The hotel was clean, fresh and modern. Staff encountered were pleasant and helpful. Top marks to the reception people. Food was good. Good breakfast with good range of choices. Food was good in evenings too,... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share you experience with us via the Tripadvosir site. It is a pleasure to read that the staff have left a pleasant and helpful impression during your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More 

UK
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed here for business and had a mixed experience. The room was ok, with comfortable furnishings but I found my room location noisy first thing as the hotel is situated at the side of a transport firm that has an early start, although to be fair I am a light sleeper and my colleague who was further along the same... More 

Was this review helpful? Yes
Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read that the some parts of your stay did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

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Additional Information about Novotel Antwerpen Noord

Address: Luithagen Haven 6, Antwerp 2030, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Antwerpen Noord 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Antwerp Novotel
Hotel Style:
#2 Green Hotel in Antwerp
#7 Best Value Hotel in Antwerp

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