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Banks Hotel

Steenhouwersvest 55, Antwerp 2000, Belgium
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Banks Hotel
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Ranked #43 of 77 Hotels in Antwerp
A recent review
4 of 5 stars reviewed 5 days ago
susan c Amsterdam
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214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Amsterdam
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel in good location on the edge of the centre. Contemporary minimalist hotel. Not keen on the concrete ceilings in the bedrooms but other than that liked the simplicity of the room. No air conditioning in our room so it was very hot. Had to leave door open all night for some air so quite noisy from outside. Staff were... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Susan, Thank you for your review and we are happy to read that you enjoyed our daily free drinks & bites, Banks healthy breakfast and our crew. For your information we have rooms with air-conditioning available and can be booked if preferred. We do hope we may welcome you again. Kind regards, Niesje Hogewoning Manager More 

Hythe, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came here for a visit to the lovely city of Antwerp to soak up the atmosphere and to do some antique shopping. Got a deal of 148E I say this as for all of the above reasons Banks was near (but not quite) perfect! We parked in the Boro carpark (less full than Grotte Place) and just around the... More 

Was this review helpful? Yes 1
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear guest, Thank you for staying in Banks and the time spend to fill in the review. We truly value your opinion and we do hope our future guests will appreciate this extensive comment as well. We look forward to welcome you again with a chilled Welcome Drink and our Free Drinks & Bites every afternoon. Till then Niesje Hogewoning... More 

Dubai, Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2015

Recently I made a booking in this hotel and I wanted to change the date because of personal circumstances, and it was a big surprise to hear this was not possible because the booking is made trough the internet! Yes this is booked by the internet but directly trough the own website of the hotel! I informed the hotel that... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your stay in Banks and the feedback you have provided us. We do regret we were unable to change the date of your booking. As we do not have your details we can only assume you either made a non-refundable booking or you wanted to change the reservation date within 48 hours before the arrival... More 

Travelers are raving about these Antwerp hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2015

Paying over €200 for a room (supposed to be executive room) is way too much. Bathroom only separated thru glass panels, no bath. Sink/washbowl not in bathroom, logic since this was only 2-3 m2. The only little compensation was the location of the hotel and friendly personnel. For the industrial concrete rooms a rate of around €130 would be more... More 

Was this review helpful? Yes 1
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your stay in Banks and the feedback you have given us. We are happy that you can appreciate our superb location and are delighted to read that Banks Crew is noticed for their friendliness – we have shared your comment with them. Of course we are at the same time sorry to read that your... More 

Rotterdam, Zuid-Holland, Netherlands
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 11, 2015

Nice hotel, smal rooms though, and service is hard to find. Hope for the management hotel is doing a great job so they do not need to focus on service. We made a mistake with the booking, phoned them from abroad within 5 minutes, and they can not help. That is not completely true, they came with 1 suggestion, which... More 

Was this review helpful? Yes 1
West Chiltington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

My first time in Antwerp and, arriving at around 5.00 pm discovered that free drinks ands snacks were available for several hours, something rarely seen! The rooms are vey modern but everything works with very good blackout curtains. There was no noise from outside despite being in the middle of this busy city. I would happily stay again.

Was this review helpful? Yes 1
Barcelona, Spain
Top Contributor
78 reviews 78 reviews
47 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 14, 2015

I spent 1 night on a business trip.Cozy and modern boutique hotel, very centrally located. Reception staff very friendly and helpful. Room quite small and "cold", the resin floor with no slippers is not a good idea in winter, Nice shower, very slow internet (room 305), ok breakfast. I would probably go back again but needs some improvements.

Was this review helpful? Yes 1
Delft, The Netherlands
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 26, 2015

We stayed here for a night out in Antwerp with friends. The rooms were clean, but very small (too small for the price). The walls of the bathroom (including the toilet) are made of glass, so there is no privacy if you are with more than one person. They offer free drinks (alcoholic and non-alcoholic) and bites at a certain... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 20, 2015

The hotel is located very central. We liked the cava and tapas offered by the hotel. Our room was clean but the minimalist design has been taken a bit too far I think. Room felt cold and with the concrete and lack of design felt a bit unfinished (something on the wall would have completed it). The bed was very... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed here on business in April 2014. Good central location. Room modern, clean and bright. Breakfast was very good, a plate was provided including fruit, bread, egg, meats, yoghurt and cereal together with coffee and fruit juice. Reception staff professional and helpful.

Was this review helpful? Yes 1
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