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Banks Hotel

4.0 of 5
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Steenhouwersvest 55, Antwerp 2000, Belgium
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1 room 1 guest
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (249)
  • Mar-May only
    (70)
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    (69)
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    (64)
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    (46)
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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reception greeting very poor, hospitality the same... Rooms extremely over rated! Parking if lucky outside, if not at nearby parkhaus which is quite pricey... In general quite disappointed after reading ratings in Internet. Personally would recommend this hotel more as a stylish hostel as a design hotel!

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Peter, Thank you for your time to leave us your comments, And we are sorry to read we have not met your expectations. Your remarks are addressed in our internal processes for continuous improvement. I would like to take the opportunity to elaborate on the following though: Parking is a challenge in every city and because Banks is located... More 

Geneva, Switzerland
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and modern hotel located in the historical center of Antwerp, one minute walk from shops and restaurants. Our room was small but tastefully designed, comfortable and quiet. The breakfast is nice and offers a good vegetarian option. There is no hotel parking but there is a (busy) public car park (18 euros a day) around the corner.

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, We are pleased to read you enjoyed your stay in Banks. We cannot add anything here, except that there is also a free parking option at a maximum of 10 walking minutes from the hotel - our website gives more information on this. Thank you for this review and we hope we may welcome you again with a... More 

The Netherlands
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our second stay at Banks hotel with teens and a pre-teen! The free tapas and drinks are very welcome at the end of a long day walking. It's location is great and the staff are friendly. If you do have a room on the street side and you leave windows open on a warm night, you may need... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for the time taken to inform us and future guests about your second stay in Banks. Your remarks "The free tapas and drinks are very welcome at the end of a long day walking. It's location is great and the staff are friendly. If you do have a room on the street side and you leave... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great time a place to enjoy definitief a hotel i would stay again, great location, trendy no frills severvice with a smille, friendly an a nice breakfast to staart de day. For de money a pluspunt

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Felix, Thank you for your review and the fact that you appreciated Banks Healthy Breakfast so much. A breakfast served at your table in the Daytime Café and consists only of the most healthy and delicious ingredients. Several types of freshly baked bread, a choice of meats and cheeses, marmalades and a fruit juice, a medium boiled egg with... More 

Darlington, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good things about this hotel are that it is situated smack bang in the fashionable quarter so easy to fall into after a day's shopping. They put on FREE cava and tapas every night until 8pm [6pm on Sundays] which is a very nice touch and you can feast away in the sumptuous lounge in front of a fire... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Annie, We are sorry to read your comments and it is disappointing how you judge the fact that we are 24/7 available in person or via telephone to sort problems. We take complaints very seriously and immediately act upon them. We feel your remarks are not an accurate description of what was really said. But as stated we are... More 

Stockholm, Sweden
1 review
2 of 5 stars Reviewed 4 weeks ago

Banks hotel is in a great location and has several positive aspects about it such as smart decor, comfortable beds and the nice touch of free drinks and nibbles in the late afternoon. But that's about it. If you are a business traveller and require things such as: breakfast before 8 am (!), a printed out receipt when you check... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Catrin, Thank you for the time taken to leave us your remarks. Of course we are really sorry to read your experience in Banks was not what we aim for. The requested receipt should have been ready at your check-out and we do apologize for this, hopefuly the fact that we send it by email the same day is... More 

Travelers are raving about these Antwerp hotels

Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

Stopped off in Antwerp on a whim, as we were passing by, booked this hotel online. Good location near the old town. Unique offer which includes 'Tapas & Drinks' which was a nice touch. A bottle of Cava abs a table full of snacks later and we were very pleased with our choice of hotel :-)

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Craig, Thank you for the time taken to leave us your review. And we are happy you decided to stop in Antwerp on your travels and choose to stay in Banks. Indeed we serve Free Drinks & Bites daily in our daytime cafe from 16;00 hrs. And we hope you also slept well in the Auping Boxspring bed with... More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Room was a little small but adequate. Didn't like that there was no safe in the room, but overall the building was safe, with security and cards for access at night both outside the hotel, and for the lift inside the hotel. Enjoyed the wine and tapas after 6 in the garden area at no additional charge as a nice... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to leave us your review and inform our future guests. We do appreciate your comments and were sorry that we were not able to offer you a room change. We hope to welcome you again in Banks and Antwerp on your next visit to Europe. With kind regards Niesje Hogewoning, Manager More 

Gol, Norway
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 13, 2015

Visited during Your de France so the hotel was quite busy. It's one of the new concept hotels you find more and more in Europe. The rooms are rather small so it's not where you spend much time. The breakfast set-up was at times a little caotic since they arrange separate trays for each person so it took some time.... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear umeGol, Thank you for your time taken to leave us your comments and yes the weekend of the Tour de France was very busy in Antwerp. We do serve Banks Healthy Breakfast at your table and yes it takes more time, but it is fresh and healthy. Our breakfast consists only of the most healthy and delicious ingredients. Several... More 

Deventer, The Netherlands
1 review
3 of 5 stars Reviewed June 24, 2015

The hotel was on a nice location. Near the old city. Nice that we could make a cup of coffee/tea in our room. The beds were good but not very wide. The towels are big and clean. The Wifi is good and free in the hotel. The room was little, a special bathroom with the sink in the room. No... More 

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Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for the time taken to leave us your review and we are happy to read you enjoyed your stay in Banks. Regarding the mosquitoes we are always on top of this challenge in Antwerp, as the city has to deal with many of them. We installed mosquito screens in the rooms to prevent them from entering... More 

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