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Novotel Den Haag World Forum

GreenLeadersBronze level
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Johan de Wittlaan 42-44, 2517 JR The Hague, The Netherlands
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Novotel Den Haag World Forum
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Novotel Den Haag World Forum
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350 Reviews from our TripAdvisor Community

Traveler rating
    78
    178
    65
    21
    8
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74
80
35
149
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
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    (89)
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    (107)
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Jerusalem, Israel
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located outside of the city center, right next to the World Forum conference center where I was speaking at a conference. The location was very convenient, but The Hague's attractions were within 20-30 minutes walking. The area is beautiful and the hotel offers the obvious amenities. The room was fine, and so was the reception area. Service... More 

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Warsaw, Poland
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

My sink was blocked, there was an error with my booking and the terrible breakfast cost 19 Euros! I went down to the gym which was pretty good but cost 10euros. Nothing special anywhere except all the staff were very friendly. Room service is no existent - we had to order pizza from outside!

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Brussels, Belgium
Level Contributor
68 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked for a night here. Position is good, near Scheveningen and near stores and restaurants. We were at 6th floor, nice view, room is modern, clean, comfortable. Staff is polite. We didn't have breakfast and we parked the car in a street nearby the hotel (20 euros for parking and breakfast are too high ...). However a good experience... More 

Was this review helpful? Yes
krijntaat, Front Office Manager at Novotel Den Haag World Forum, responded to this review

Dear sir, madam, Thank you for your review. We do appreciate your remarks that everything met your expectations. Could you make a suggestion in how we can exceed your expectations? Thanks again and kindest regards, Kirsty de Rooij Front Office Manager More 

tervuren
Level Contributor
242 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
2 of 5 stars Reviewed May 27, 2015

I had to wait almost 20 minutes to check in because there were just too many people. Staff was charming but 20 minutes is too long for a business traveller. I got a room on the top floor with a nice view but apart from that I found the hotel to be too expensive for what it offers. The breakfast... More 

Was this review helpful? Yes
krijntaat, General Manager at Novotel Den Haag World Forum, responded to this review

Dear sir, madam, Thank you very much for your review. I am sorry that your stay did not meet entirely your expectations. In the meantime we changed the management of the restaurant, in order to inprove the quality. I do hope we will be able to welcome you again in the near future. Kindest regards, Krijn Taat General Manager More 

Mumbai
Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 20, 2015

We stayed for 2 nights during our Europe family vacation in May 2015. This hotel is 12 years old. One of the few hotels to allow 2 adults and 2 child in one room. Walking distance from Madurodam. 30 minutes away from Shopping and restaurants. Has no porter/room service but has trolleys for luggage.Rooms have A/c. Wifi is free. Ample... More 

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krijntaat, General Manager at Novotel Den Haag World Forum, responded to this review

Dear sir, madam, Thank you for your nice review. I really do appreciate your positive remarks, and I will surely pass them to my staff. Thanks again and kindest regards, Krijn Taat General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 14, 2015

I had a problem with my heater and everytime i inform the reception they mentioned that they are gonna fix it but never happened for two days and three reminders and until when i said to change room. I felt the Shower space can be bigger, it is not very comfortable for me. Room service left the dust bin package... More 

Was this review helpful? Yes
krijntaat, Front Office Manager at Novotel Den Haag World Forum, responded to this review

Dear mr. Bharshac, Thank you for taking the time to tell us about your experience at the Novotel Den Haag World Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Derbyshire
Level Contributor
86 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 1, 2015

I spent one night here whilst on business. The hotel check in was good and I was given a room on the 12th Floor. The room was pretty standard, clean and comfortable - although I felt the bed was rather hard, which is unusual as every other Novotel I have stayed in has had a really comfortable bed - really... More 

Was this review helpful? Yes 1
krijntaat, General Manager at Novotel Den Haag World Forum, responded to this review

Dear Sir, Madam, thank you very much for your kind words. I am happy that you have met your expectations during your stay in my hotel. Especially that so liked the sea view that much. I do hope to be able to welcome you again in the near future. Kindest regards, Krijn Taat General Manager More 

Zurich, Switzerland
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed April 30, 2015

Good for attending concerts at the forum adjacent to the hotel. Just fabulous service throughout from reception to bar the staff could not do enough to help us. Rooms were well sized and ok for a family of four. But there is nothing near the hotel and for some odd reason the restaurant does not serve dinner and there is... More 

Was this review helpful? Yes 2
Florence, South Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 26, 2015

Standard Novotel kind of Hotel. Limited room in the reception, small bar, no restaurant, very expensive breakfast !!! Good room though clean and tidy. If you go to the Hague you can find a much better charming hotel than Novotel !!! Look at the center unless you have specific need in the worldforum which is really next door.

Was this review helpful? Yes
krijntaat, General Manager at Novotel Den Haag World Forum, responded to this review

Dear sir, madam, thank you very much for your review. Though you give some critical notes, I am happy that in general your are satisfied with the hotel and the service. I do hope to be able to welcome you again in the near future. Kindest regards, Krijn Taat Genarel Manager More 

2 reviews
2 of 5 stars Reviewed April 7, 2015

I'm a big fan of Novotel brand, but this hotel in the Hague was far below from my Novotel expectations. It's true that the hotel was full, but they are not prepared to handle such a big number of tourists. The lifts didn't manage the demand! I had to wait up to 20 minutes to get down sometimes! No dinning... More 

Was this review helpful? Yes
krijntaat, Front Office Manager at Novotel Den Haag World Forum, responded to this review

Dear mr. Rafael B, Thank you very much for your stay at Novotel Den Haag World Forum. We want to thank you for your comments. Our apologies that your stay did not meet your expectations. Your comments are very important for us. This will give us the opportunity to adress the problems and prevent occurance in the future. Through the... More 

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