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Crowne Plaza Den Haag - Promenade

5.0 of 5 Van Stolkweg 1, 2585 JL The Hague, The Netherlands
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Crowne Plaza Den Haag - Promenade
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Crowne Plaza Den Haag - Promenade
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361 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights in the club room, beautiful room, very spacious and comfortable!! The staff is extremely friendly and attentive. The restaurant & bar area is gorgeous with a delicious choice of foods and beverages! Highly recommend this hotel!

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Forres, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel in quiet location, easy to get to, close to popular local attraction model village Madurodam and not far from the beach. Bikes can be hired from the hotel which is a bonus as there were plenty bike routes to choose from - we hired them one day which was fun. They have a Vespa for hire but wasn't... More 

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Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for taking the time to provide us with your feedback, which is very helpful to us. I hope you have enjoyed the city The Hague and its attractions during your stay. The Hague is very suitable to discover per bicycle, I am happy to hear you enjoyed it, maybe next time the Vespa! Kind... More 

Boerne, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We arrived and were very tired and hungry. We had a great dinner and then we went to the bar to unwind. We had a blast with the bartenders. They learned how to make some new drinks! The hotel provided us easy access to the rails.

Was this review helpful? Yes 1
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you so much for sharing your feedback on Tripadvisor. Reading your feedback makes me very happy and I will definitely share your words with our employees. Kind regards, Donna van Eekeren Front Office Manager More 

LONDON
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago

The new wing is excellent,rooms very functional we'll designed and attractive. Staff on reception are some of the best encountered from hotels worldwide. Bar staff sadly seem a little grisly and unhappy to be there. The hotel has a smart appearance with good facilities, breakfast was somewhat a let down, however overall a really nice business type hotel to stay.

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Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for sharing your experiences online. It is great to hear that you have enjoyed a room in our new wing. Your feedback has been shared with all our employees. Hopefully you have the time to visit us again. Kind regards, Donna van Eekeren Front Office Manager More 

The Hague, The Netherlands
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel a few years ago and it felt quite tired. Last year they opened a new wing where i stayed last week. They have managed to transform this hotel from a second class place to a top quality hotel. the new rooms are comfortable, clean and everything is new. There is coffee, tea, large bathroom with... More 

Was this review helpful? Yes 1
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, This is great news, that you have visit us again after the renovation and that you had a comfortable stay in a room in our new wing. Hopefully you have the chance to visit us again and experience our Healthclub & Spa and Restaurant as well. Thank you for sharing your experiences online. Kind regards, Donna van Eekeren... More 

The Netherlands
Contributor
18 reviews 18 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Is it a 5* hotel? Well I don't know... Some facts: You have to pay for parking your car...on the other side of the parking entrance, parking is free ?! The frontdesk-ladies and the other crew members were very kind and helpfull (but... be aware of a little theatre). The breakfast was not really exciting (there is enough, but the... More 

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Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Many thanks for taking the time to share your feedback online. Your feedback really helps us to improve our service and product where needed. I am really sorry to hear that you did not value your stay as a stay in a five star hotel. The points you mention are really unacceptable, and really do not fit the... More 

Delft
1 review
5 of 5 stars Reviewed 3 weeks ago

An outstanding place to stay. Friendly staf, good beds, excelent service and above all; a friendly, big smile from the hostess at the counter (Birgit). We slept at the 7th floor on the southside and in the evening we had a great view over the city with all its trafficlights; really a nice view!

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Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for your kind words, I have shared this with my colleague as well. Great to hear that you have enjoyed your stay and the beautiful view over The Hague. We hope we may welcome you again! Kind regards, Donna van Eekeren Front Office Manager More 

Prestbury, Cheshire, UK
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2014

Our stay this time was better than the one last time in 2012 as the renovations have been completed. Great room and bathroom and greeting at reception excellent. Staff all very helpful and friendly. Convenient for No. 1 tram route as half way between centre and Scheveningen though it was blowing a force 10 gale when we went there. I... More 

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Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Many thanks for taking the time to share your experiences online, this is very much appreciated. So great to hear that you have had the chance to see our hotel before and after the renovation. Thank you very much for recommending our hotel, I hope we may welcome you again. Kind regards, Donna van Eekeren Front Office Manager More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 12, 2014

What have you done ! A chain that was definitely 5* but ..... The Hague: Car park - antiquated barrier. Totally understand left hand drive access but frustrating for right hand drive cars - maybe install one on each side ? Entrance - greeted by 20 smokers blocking the entrance - maybe move the smoking area away from the entrance... More 

Was this review helpful? Yes
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for sharing your experiences. Although it is not an experience we would like for our guests, your feedback is very valuable to us to improve our product en service where needed. I am very sorry to hear that our facilities as well as our service in most of our departments were not up to... More 

2 reviews
5 of 5 stars Reviewed December 10, 2014 via mobile

What a lovely welcome we received at the apollo crowne plaza by the staff at the hotel. We booked two nights but we felt we have been away for a week! We got a lovely room completely renovated and extremely clean! The first night we had dinner at the hotel and the food was superb so was the staff. Breakfast... More 

Was this review helpful? Yes
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for your enthusiastic review, which I have shared with our employees. So good to hear that mainly our employees made your stay a great one. Hopefully you have the time to visit us again so you can enjoy a relaxing weekend again. Kind regards, Donna van Eekeren Front Office Manager More 

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Additional Information about Crowne Plaza Den Haag - Promenade

Address: Van Stolkweg 1, 2585 JL The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Den Haag - Promenade 5*
Number of rooms: 94
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Also Known As:
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Hotel Style:
#8 Luxury Hotel in The Hague

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