We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Den Haag - Promenade

Travelers' Choice award winner
Hotel website
Hotel deals
Van Stolkweg 1, 2585 JL, The Hague, The Netherlands
Special Offer
Save 10-30%
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Den Haag - Promenade
View Map
Add Photo Write a Review

518 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Utrecht, Holland
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have spent the Christmas days in this hotel, just 10 minutes with the tram into the city centre. The welcome was friendly, the rooms were excellent, the breakfast outstanding and the dinner great! What do I need to say more?

Helpful?
Thank mfalind
Geneva, Switzerland
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed January 2, 2016

We went for the NYE celebrations this year and were not disappointed. The lobby is welcoming and warm - the bar in the open space snazzy and enticing. The Reception staff is attentive, responsive, warm and helpful. We particularly liked Sandra and Joyce who provided us with rapid and accurate information and paid careful attention to our feedback. The rooms... More 

Helpful?
Thank SophieT68
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Thank you for all the compliments and feedback! I shared your review with team Crowne Plaza. We really appropriate that you took the time to provide us with your detailed review, it gives us the possibility to improve. I hope I may welcome you back in the hotel and show our renovations. Kind Regards, Joyce Mol More 

Muscat
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed January 1, 2016

Long time fan of the Crown Plaza in Muscat, so decided to have a bar meal here on a whim. While some of the staff were attentive others were decidedly not . Eventually got served for drinks. Two staff at the bar had steadfastly ignored us even though it wasn't that busy. Eventually another staff member came, took our drinks... More 

Helpful?
Thank DarkeinOman
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, My apologies for the inconvenience during your stay. Service is our main priority, I would like to inform you that I shared your feedback with the whole management team of Crowne Plaza Den Haag. I really regret your experience in our hotel, I would like to welcome you back again to provide you with the best service you... More 

Groningen, The Netherlands
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015

With my family we have visited this hotel in order to have a first look in Den Haag. For us was the first time to visit the centre of Netherlands. Reception, the bar and the restaurant are really unique and worth your attention. The room was modernly decorated and accomplished the demands of a city hotel. We found a clever... More 

Helpful?
Thank sunset1973
Chicago, Illinois
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 14, 2015

The lobby/bar/restaurant area of this hotel is very nice. It is trendy but still comfortable. Breakfast was decent, not the best or worst. The location is a bit out-of-the-way for me, not much to see or do outside the hotel's front door. My room was very spacious, a junior suite, but it was also a bit odd. There was 1.5... More 

Helpful?
Thank Djibrilduff
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Thank you for your online review. I appreciate that you took the time to provide us with detailed information. Based on your review I would like to advise you to visit our hotel again and book a Club room, these rooms are new and has a lot of light from outside. I also would like to welcome you... More 

Purmer, The Netherlands
1 review
5 of 5 stars Reviewed December 12, 2015

Rooms - beautiful, perfect view over the city Restaurant - perfect Breakfast - great Parking - plenty spaces Location - superb, close to city centre and beaches, city in-/out roadshows Parks - around the hotel

Helpful?
Thank Wilma F
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Thank you for taking the time to write a review online. I will share all your compliments with the team. I hope I may welcome you in the hotel again. Kind regards, Joyce Mol Front Office Manager More 

Vigo
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 6, 2015

I stayed here for one night on business, I have previously stated in this hotel but it has vastly improved. Staff were courteous and extremely helpful, I was upgraded to an executive room. The room was great, very comfortable and a fast internet connection. Breakfast was superb with maybe the best scrambled eggs I've had in a long time. I... More 

Helpful?
Thank sakigrant
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Thank you for you beautiful online review. I hope I may welcome you back again in the hotel and I will share your comments with the Team! Kind regards, Joyce Mol Front Office Manager More 

Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 9, 2015

We were checked in to the old part of the hotel as we were told that the new part was booked out. We understand that not everybody can reside in the new section and were fine with that. When we came to the room, there were a few significant issues: none of the lights in the main room worked, the... More 

Helpful?
1 Thank PositiveSalmon
IHGCare, Guest Relations Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear PositiveSalmon, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We regret that your overall experience was not 100% satisfactory. We would also like to apologize for the less than satisfactory level of service you received from our staff and for falling short of your expectations regarding our room... More 

Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 4, 2015

Stayed for 3 nights, and the staff were really friendly and helpful. Executive room very comfortable and kept really clean. Journey home was delayed due to fog, so had to stay another night. Nothing was too much trouble, booking taxis, checking train times. A really good place to stay, especially when in need of help.

Helpful?
Thank David W
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Thank you for taking the time to write a review online. I find it so good to hear that you had a good experience with the hotel staff and that they arranged everything you needed at that moment. I hope I may welcome you back in the hotel and that you will have a great stay again in... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2015

Six nights at this pleasant and quiet hotel out from the centre of the town . Good meals the restaurant had good choices and well served. All employees are very kind. the breakfast is great with all sorts of choices , it can get full and take a bit of time if there are delegations but going a little later... More 

Helpful?
Thank Shirley H
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Thank you for this beautiful review about our hotel. It´s good to read that you had a nice stay in our rooms with park/street view and that you enjoyed the breakfast. Thank you for sharing your experience online and I hope I may welcome you back. Kind regards, Joyce Mol Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

197 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Room/suite (16)
Viewed
View from room (2)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (14)
Viewed
Dining (3)
Viewed
Family/play areas (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (104)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (20)
Viewed
Dining (17)
Viewed
Pool/beach area (7)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (3)
Viewed
Other (35)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these The Hague hotels
1.1 mi away
Hilton The Hague
Hilton The Hague
#2 of 70 in The Hague
4.5 of 5 stars 1,075 reviews
1.4 mi away
Hotel Des Indes, a Luxury Collection Hotel
1.1 mi away
Grand Hotel Amrath Kurhaus The Hague Scheveningen
Show Prices
Show Prices
Show Prices
0.5 mi away
The Hague Marriott Hotel
The Hague Marriott Hotel
#40 of 70 in The Hague
4.0 of 5 stars 9 reviews
1.4 mi away
Carlton Beach The Hague / Scheveningen
0.3 mi away
Novotel Den Haag World Forum
Novotel Den Haag World Forum
#35 of 70 in The Hague
4.0 of 5 stars 432 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay