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Carlton Ambassador Hotel

Certificate of Excellence
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Sophialaan 2, 2514 JP, The Hague, The Netherlands
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1 room 1 adult
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Carlton Ambassador Hotel
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341 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago

Best reception staff I've dealt with. Really friendly and helpful and made a huge difference to the overall stay. Kept my bags when I got there in the morning and were available to offer advice or book things for me at the drop of a hat. Nothing was too much of an ask. Thanks for a great stay!

Helpful?
Thank Andrew L
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Andrew, Your recommendation is awesome, thank you! Fantastic to read that our reception staff was able to make a real difference during your stay with us. Thank you for being our guest, we love to have you back again! With kindest regards, Arwin Paulides More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i think the main attraction is the staff. super friendly and very helpful food in the restaurant is v good for lunch/dinner rooms are well sized as well, really nothing to complain about in this hotel

Helpful?
Thank Misha2702
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Misha, We’re thrilled you enjoyed your stay with us and very much appreciate your kind words about our "main attraction"; the super friendly, and attentive team :) Looking foward to welcoming you back at the Ambassador! Best regards, Arwin Paulides More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a fantastic stay at the Carlton Ambassador the Hague. We were greeted very friendly and showed to our upgraded "residency" room. The room was very spacious and we enjoyed the complementary red merlot. We reserved dinner and had the 3 course option that was very enjoyable. We highly recommend this hotel!

Helpful?
Thank Reinier B
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Reinier, Thank you so much for taking the time to leave such lovely feedback about your recent stay with us. I am absolutely thrilled you enjoyed everything about it. Our Chef and his team are so happy you especially enjoyed our menu "Pure"! We are all looking forward to welcoming you back soon! Warm regards, Arwin Paulides More 

Tel Aviv, Israel
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Really, could not expect better than this, very cozy, big rooms, with everything you need, very good breakfast, so close to many restaurants and yet a very quite area! On top of that an amazing staff! So helpful and polite! Will definitely stay again!

Helpful?
Thank Roadrunner2772
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Wow, thank you for your fabulous review! Your beautiful comments make us very proud. We are very much looking forward to your next visit to the Carlton Ambassador. With best regards, Arwin Paulides More 

Dublin, California
Level Contributor
285 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sometimes you dodge a bullet. In hotels, I almost always ask for wake-up call to back-up my phone alarm. Usually, I am left scrambling stop the phone alarm as the phone rings. This morning, my back-up was vital. Since I had recently slept through my phone alarm while staying with friends, I had carefully checked to make sure that my... More 

Helpful?
Thank EveSp
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for reviewing your stay on tripadvisor, very nice to read that overall it was great! After our pleasant contact via e-mail, again my very sincere apologies for our mistake regarding your wake up call. Also on behalf of our Night Manager, he really felt bad about the situation and ofcourse we are very happy that you... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2015

I have stayed at the Carleton Ambassador many times and each is better than the last. The latest anecdote to share is one that illustrates the genuine care that one experiences. My colleague and I had business meetings from 9-5 with no time for a lunch break, so I asked the chef if a modest boxed lunch could be arranged.... More 

Helpful?
2 Thank Stan B
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Stan, Thank you for taking the time to share your Carlton Ambassador experience. Our team genuinely loves to give our guests a warm welcome with friendly and flexible service. Your gracious words are very much appreciated, and we're happy that you’re happy! Thank you for being a regular guest of the Ambassador, looking forward to welcoming you back soon!... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

I really liked this hotel for various reasons. It was clean, offered good breakfast, lunch and dinner. Had a safe, an ironing table and a nespresso machine in the room. Internet was free and had good speed and the details everywhere in the hotel were really nice. Definitely worth coming back.

Helpful?
Thank Jaime A
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Jaime, Thank you so much for your positive feedback regarding your stay with us and for being our guest. We are looking forward to year next visit! Best regards, Arwin Paulides More 

Washington DC, District of Columbia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 22, 2015

This is my second stay at the Carlton Ambassador, and it was even better than my first stay. The staff were perhaps the most helpful accommodating staff I have ever encountered. Since my previous stay, the hotel had expanded; and we were fortunate to be upgraded to the new residence rooms, which were quite spacious and felt more like mini... More 

Helpful?
Thank Nads347
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Wow, what a lovely review with the most fantastic compliments on our staff. And, best boutique is exactly what we want to be! Thank you so much for taking the time to share, your recommendation is very much appreciated. I am so pleased you and your colleagues enjoyed your stay with us and must say that we’re all... More 

Prague
Level Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 5, 2015

Deep carpets, a real fireplace in the lobby, quiet at night (a bit less so during the day due to a nearby construction site), you may get lost in the maze of corridors, but overall a very good hotel, with a few touches that could bring it to the very top (a little more varied breakfast offer). Decorated with flair... More 

Helpful?
Thank TomOpo
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for your positive review regarding your recent stay at the Ambassador! It is a great compliment for us that you mention the rooms as decorated with great flair offering comfort and space. We will absolutely go for the "very top" during your next stay with us. Thank you for being our guest! With best regards, Arwin... More 

Utrecht, The Netherlands
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

We, family of 3, stayed in this hotel inthe weekend of the 28th of October 2015 for two nights. We payed around € 250,- for 2 nights including breakfast. We had a very pleasant stay, the staff is very vriendly and helpfull, our room was really big and nicly decorated. The bathroom and toilet were seperate. Breakfast was standard buffet... More 

Helpful?
Thank DanielenChantal
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for your kind review. Friendly, that’s how we aim to be! Great to read you and your family enjoyed your stay with us. We are all looking very much forward to welcoming you back soon. With best regards, Arwin Paulides More 

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