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Carlton Ambassador Hotel

4.0 of 5 Sophialaan 2, 2514 JP The Hague, The Netherlands
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Certificate of Excellence 2014
Carlton Ambassador Hotel
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Carlton Ambassador Hotel
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221 reviews from our community

Traveler rating
    142
    61
    13
    2
    3
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18
81
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (221)
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    (49)
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Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Carlton Ambassador Hotel in The Hague is an excellent and centrally located boutique style hotel. The overall service was very good and the dining was first class. The location is perfect as it is close to public transport (tram) which can take you to most places including the train station. It is also within walking distance of everything else... More

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Many thanks for the wonderful review you have shared on Tripadvisor. We really appreciate your compliments! Our Chef, Edward Kreuger, was over the moon about your comment on the first class dining experience. We really hope to be able to welcome you again soon! With best regards, Arwin Paulides - General Manager More

Edinburgh, United Kingdom
Top Contributor
222 reviews 222 reviews
45 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights at the Carlton Ambassador Hotel in Den Haag. This was part of a weekend attending a family wedding and, as such, we did not need to stay in the room except to sleep - just as well as there were some problems with the room. When we first went into the room (Room 422) there was... More

Was this review helpful? Yes 1
Istanbul
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent here only one night (without breakfast). Location is really central; almost on the beautiful way to Scheveningen but also very close to the street where you may find several good restaurants. Entrance, lobby and hotels of the room are decorated in an old but elegant style (well, can be refurbished). There are nice details inside like the old... More

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you ever so much for this wonderful review! The Hague is a beautiful city to visit during the autumn, especially when the monumental trees in the Sophialaan slowly turn orange and red. I actually love all the other seasons in The Hague too and there are so many other restaurants we can recommend. so plenty of reason... More

Royston, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was recommended by a Dutch friend - it did not disappoint. Very close to restaurants, shopping & galleries. The beach a Scheveningen is a short drive. We were given an upgrade to a recently refurbished room which was lovely. The staff were great, a complimentary gin & tonic on arrival after a very frustrating journey set the tone.... More

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Elizabeth, Fantastic to read such beautiful words regarding your stay, thanks a lot! We really love to do everything we can to give our guests an exceptional and memorable experience. We are so pleased you loved your time at the Ambassador and hope you have the opportunity to return to us again soon as we would love to welcome... More

Gothenburg, Sweden
Contributor
17 reviews 17 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for business. Overall it feels pretty old fashioned, the mirrors have gold painting on them. The location is in the middle of the "embassy" district, you need to walk a little bit if you want a nice restaurant. I got a very nice room which was functional but it was not in a modern style which I... More

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay with us. Nice to read that you experienced your room as very nice and functional. As a boutique hotel we are not offering very modern room types. Though, I am quite sure that our room type "Signature" will be more your style. Besides, we... More

colchester
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights on a break with an old friend to explore The Hague and it's restaurants. The Carlton Ambassador is in a perfect location for the town centre and it's shops and eateries and is very near a tram stop if you want the harbour and beach at Scheveningen. The hotel staff are the most friendly... More

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Graham, Your fabulous review of your experience at the Ambassador is hugely appreciated, thank you so much for sharing your feedback! We are glad you enjoyed our fantastic location and had an enjoyable stay with your old friend. The biggest compliment is that you experienced our staff the most helpful and friendly you have ever encountered. This really makes... More

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

The hotel has very cosy rooms and is very clean. It lies in a quiet area but is very close to the city center and only 3 minutes to the tram station. The customer service is excellent. I would definitly come here again! Highly recommended.

Was this review helpful? Yes 1
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear MariaSusanne, What a lovely review and recommendation, thank you ever so much! It's always wonderful to read that our guests experience everything we believe is so great about the hotel, especially when it comes to the location. Many thanks and we really hope to see you again soon. With best regards, Arwin Paulides - General Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2014

I regularly visit the Hague and the only disappointment I have suffered with the Carlton is when it is fully booked and I have to stay somewhere else. None of the other hotels I have used in the Hague or Scheveningen come close to comparing with the character, comfort and customer service levels that the Carlton offers. It is centrally... More

Was this review helpful? Yes 1
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Frank, We are almost lost for words, thank you so much for this amazing review! We were really pleased to welcome you back to our hotel last month and are already looking forward to seeing you again in a few weeks. And now that we know that you particularly enjoy the rooms on the third floor, we will certainly... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

Hospitality at it best; we selected this hotel due to its location and good reviews of its restaurant (travelling with a one year old limits your flexibility when it comes to restaurants). However, the staff stood out for us the most. They were extremely friendly, also to our little daughter and always willing to help out. We asked whether we... More

Was this review helpful? Yes 1
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Thijs (and family), We really enjoyed your stay in our hotel! Your little daughter managed to impress everyone and the "Chef's table" was the least we could do. Hopefully you will find your way back to our hotel when your daughter is ready for another culinary treat or when you are longing for a romantic getaway again! With best... More

2 reviews
4 of 5 stars Reviewed August 14, 2014

We arrived about 9pm after a tough day and were delighted with the freindly and helpful service from the staff on the front desk, as well as the very comfortable room and quiet central location. We would definitely stay there again.

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you ever so much for your lovely review. My colleague Jake was delighted to hear that you have appreciated the warm welcome he offered you upon arrival. It would be a great pleasure to have you as our guests again in the future, so we are looking forward to your next visit to The Hague. With best... More

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Additional Information about Carlton Ambassador Hotel

Address: Sophialaan 2, 2514 JP The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 78
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Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague

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