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Carlton Ambassador Hotel

Certificate of Excellence
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Sophialaan 2, 2514 JP The Hague, The Netherlands
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10% off room rate
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1 room 1 guest
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Carlton Ambassador Hotel
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305 Reviews from our TripAdvisor Community

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Traveler rating
    192
    81
    25
    4
    3
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (67)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (73)
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Divonne-les-Bains, France
Level Contributor
63 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a nice place to stay on a short business trip - a real find and lived up to all reviews and expectations. The staff were attentive and the service very personal. I requested a quiet room and that was exactly what I found , with lovely bed, period furniture, nice touches like delft mugs for tea /coffee, bath salts... More 

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Many thanks for your fantastic review! Making our guests feel welcome and at home is an important part of the Carlton Ambassador experience and friendly attentive service is our passion so we are delighted to read how highly you rate our staff. We can't wait welcoming you back soon! With best regards, Arwin Paulides More 

Southampton, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

For a Canadian traveller looking for a little bit of home, this place is perfect. Not only does it offer a view of the Canadian Embassy from its windows, it also offers an absolutely delightful lobster bisque - one of the best I've ever had the pleasure of devouring. If just for that, it's certainly worth a visit!

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Fantastic to read you experienced Carlton Ambassador as a home and that our Chef and his team prepared you one of the best lobster bisque's ever. Thank you for these great compliments. Looking forward to welcoming you back in our renewed restaurant soon! With kind regards, Arwin Paulides More 

Groningen, The Netherlands
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for business trip, very nice hotel, very quite place, nice view, close to the center, recommend to try presidential suite. It has two bed rooms, dining room, Living room with fire place, own sauna and whirpool. Very nice hotel is traditional architecture. We loved it.

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you very much for your wonderful review. We're so glad to hear that you loved your stay with us. We can only hope we will be able to welcome you again soon! With best regards, Arwin Paulides More 

The Hague, The Netherlands
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed there for Business purpose around 10 days and I didn't face any major issues. -Friendly English Speaking Staffs -Clean rooms -Adequate size -Nice location and near to the town -Good European Breakfast Things can be improved as follows -Aircon cannot be switched on for ventilation purpose if the temperature reached the set range. Auto on and off. -Lunch... More 

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Many thanks for sharing your experiences on Tripadvisor, we really appreciate it. We obviously love the positive comments and are very glad that you have enjoyed your stay. We value your comments with regards to possible improvements and will certainly look into those. Our brand new Restaurant Henricus will re-open in a couple of weeks and with that... More 

Turin
Level Contributor
137 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really liked this hotel at first. The room was comfortable, pretty and had all the facilities we needed. The location is also perfect, a short walk from the centre and there was a bus stop nearby where you can take the bus to the beach (it's around 15 minutes and the ticket costs 3.50 euros). The car park is... More 

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear TurinTraveller, Thank you ever so much for your elaborate review on your stay with us! To start off with the last part of your review, our Chef is delighted with your comments and especially about your description of his dessert! With regards to the recommended improvements, we absolutely agree that you should be informed about authorisations on your credit... More 

Hastings, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here with the cast and crew of a film I was directing around the corner at the Panorama Mesdag. The staff were brilliant and helpful and made us really welcome. The rooms were spacious and comfy with everything you need plus more. I loved the look of the hotel so much that we are going to put it... More 

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you ever so much for staying with us, it was a true delight to have you and your crew in our hotel! We are very grateful for all your compliments, for turning our hotel into an extra in the film and for your wonderful blog. It was great to have you as our guest and hopefully we'll... More 

Cambridge, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was prepared for the onslaught of multicoloured fabrics and prints, based on the earlier reviews. The effect is indeed quite overpowering: I was told by staff that every room in the hotel is different and the colour scheme of every floor is different too, which leads to some interesting contrasts as you walk down the steps! My initial reaction... More 

Was this review helpful? Yes 1
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you ever so much for this wonderful review! It's such a pleasure to read how your stay with us became a memorable experience. We actually love that our hotel is far from mainstream and quite distinctive with its many colours and patterns. We're very happy to learn that you also started to appreciate the slight quirkiness of... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed July 11, 2015

It was a very pleasant stay. Perhaps the best stay in a city hotel I had in years. It escaped the hotels routines of lobby - standard room - standard guest treatment - standard etc. Key points: beautiful old building, very sincerely polite employees, pleasant terrace, excellent kitchen, comfortable bed.

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Adolfo, I am delighted to receive such glowing feedback on every aspect of your experience at Carlton Ambassador. It is a huge compliment to read it was perhaps your best stay in a city hotel in years and that you really felt comfortable with us. We would be thrilled to see you again at the Ambassador so please come... More 

Bellingen, Australia
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 18, 2015

Look, I know some people adore quaint old-world style hotels, with different coloured carpets on different floors, and themed etchings, but I'm not really one of them. If you do, the Carlton Ambassador is for you. Getting down to core issues: 1) internet is patchy, so make sure you get a room with good coverage. I had to move (always... More 

Was this review helpful? Yes 1
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Tim, Thank you for reviewing your recent experience at Carlton Ambassador, we appreciate all feedback! I am sorry the interior design was not your taste. We actually do have different room types, our "Signature" rooms could be more to your liking. Besides, by the end of this month our reception area will be a brand new inspiring zone and... More 

ACT, Australia
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 14, 2015

Stayed here for four nights, while attending a conference. Lovely hotel, good sized room, very comfortable bed, lovely bathroom, free wifi, great breakfasts, kitchen very happy to adjust lunch and dinner menu for a vegetarian, fantastic staff. Would definitely go back.

Was this review helpful? Yes 2
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thanks for your great review, we are so glad you love everything about Carlton Ambassador and hope you come back to see us again soon. We will make sure your next stay is even more enjoyable so do get in touch with us when you are planning another visit. Our Chef, Edward Kreuger, and his team are more... More 

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