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Carlton Ambassador Hotel

4.0 of 5 Sophialaan 2, 2514 JP The Hague, The Netherlands
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Certificate of Excellence 2014
Carlton Ambassador Hotel
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Carlton Ambassador Hotel
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238 reviews from our community

Traveler rating
    152
    64
    16
    3
    3
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18
86
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Swedish first
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English first
  • All months
    (238)
  • Mar-May only
    (49)
  • Jun-Aug only
    (76)
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    (58)
  • Dec-Feb only
    (55)
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Waalre
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed 4 days in this hotel for business reasons. The personal attention of the staff, the high service level, the charatcteristic rooms, the good quality of the food, it all contributed to an unfoegettable stay I would surely recommend this hotel for either business or private trips. Location is ideal, close to the city center (just 5 - 10... More 

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Belgium
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

i like going there from time to time with colleagues and enjoy the food inside or on the terrace when the weather permits... Never had a surprise, good or bad... Quality is consistent and taste is good! I recommend if you like good quality hotel chain food...

Was this review helpful? Yes 1
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Mr de Bock, Thank you for taking the time to write a review to share your experiences in our restaurant and for the recommendation of it. Our Chef, Edward Kreuger, was very happy to read that the quality of the food is consistent and the taste is good. I sincerely do hope to get the chance to welcoming you... More 

Madrid, Spain
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night this week. Check-in excellent and the hotel offers a warm welcoming feeling and personal touch. Rooms cleaned to a very high standard but cold. I could not find any heating. The bathroom is excellent, immaculately clean and warm. The lighting in the rooms is poor and most of mine were rather oddly plugged out. But not... More 

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, First of all I would like to thank you for sharing your experiences at the Ambassador with other travellers. Your compliments about the warm welcoming feeling and personal touch make us very proud. Of course I am not happy with the fact that your room was too cold and that you could not find any heating. The heating... More 

Tel Aviv, Israel
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for two nights. It was a very comfortable hotel. The rooms are not enormous, but are certainly big enough. Decor a little kitsch, but aside from that no complaints. Bed was very comfortable (although an excess of pillows).

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Fantastic to read you experienced your stay with us as very comfortable! If you do prefer enormous rooms during a next stay I can really recommend our Residences & Suites. All equipped with the most comfortable beds as well. Thank you for being our guest. With kind regards, Arwin Paulides More 

Kololi, Gambia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Holiday break away from the bright lights and hustle in a superb 5⭐️hotel I would definitely recommend this hotel to anyone. The only fault you might find is that it's a bit far from the central area of Amsterdam and you would have to go by bus or taxi but well worth it

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thanks a lot for your review, fantastic to read that your stay with us was superb. If you would like to stay in the middle of Amsterdam next time, our hotel, Banks Mansion is the place to be. But, don't forget to come back to the Ambassador in the near future! With kind regards, Arwin Paulides More 

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently stayed at the Carlton Ambassador. On arrival we were told that we had been upgraded to a suite and for my very first time in Europe was a wonderful way to start our trip. The Sophia Suite was very spacious and charming with a spa/sauna and wraparound terrace with lots of extras to make our... More 

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, We are so pleased to read that you have enjoyed your stay in our Sophia Suite! Your husband mentioned that this would be your first trip to Europe and we thought it would be a nice surprise to upgrade you in order to make it really special and memorable! Hopefully you will be able to visit beautiful The... More 

1 review
2 of 5 stars Reviewed November 15, 2014 via mobile

Hello There are no locks for bathroom Bathrooms are too small specially shower room. There is no drain hole for bathroom which is cusae a roof leakage for two rooms in underneath flour with power cut off.

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Radhwan, After reading your review I was happy to get the chance to reach you by telephone. During our pleasant telephone conversation it became clear to me that your bath was too full while you stepped in. This caused the leakkage since the drain hole is, as usually, situated in the shower and bath itself. In this case I... More 

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed November 1, 2014

recommend for both business and pleasure although not an obvious place to stay it is actually quite close to the main parts of interest in the Hague.Reasonably priced for business use and excellent food.Only downside noise from early street cleaners!

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Andrew, Thank you very much for this lovely review and for recommending our hotel to other travellers for its location and excellent food! In order to make sure that you get the most out of your future stays in our hotel and can fully enjoy our outrageously comfortable beds, we have added a note with regards to your preference... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2014

This hotel is an older property with elegant renovations. My room was a mini-suite with a balcony that looked out over several embassy buildings. The room was spacious and well appointed. I enjoyed the in-room coffee while sitting on the balcony in the cool breeze as I watched the cyclists come and go. Situated on a quiet street, this hotel... More 

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Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Greg, Thank you for all your compliments, great to read you used the words "Dutch charm" for the way you experienced your stay at the Ambassador! It seems like our Clubsandwich is becoming famous... Ewout Scholtes, our bartender, can't wait welcoming you again at his Rubens bar. If there is anything we can do to make future visits even... More 

New York
Top Contributor
62 reviews 62 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 23, 2014

We had an amazingly good lunch way beyond our expectations. The kitchen is very serious about its offerings and this was top notch cuisine reasonably priced. The spacious surroundings and comfortable furnishings are most pleasant too, as was the service. Tip: try the club sandwich!

Was this review helpful? Yes
Arwin_Paulides, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Fantastic that our Chef, Edward Kreuger, and his team exceeded your expectations. Thanks a lot for sharing your compliments on Tripadvisor. As per today our new MoodBook, with again lots of delicious dishes, started. And, the Clubsandwich is still on the menu. Looking forward to welcoming you again soon! With best regards, Arwin Paulides More 

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Additional Information about Carlton Ambassador Hotel

Address: Sophialaan 2, 2514 JP The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 78
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Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague
Hotel Style:
#2 Luxury Hotel in The Hague
#2 Business Hotel in The Hague
#9 Romantic Hotel in The Hague

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