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Holiday Inn Express Rotterdam - Central Station

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Weena 121, 3013 CK Rotterdam, The Netherlands
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Holiday Inn Express Rotterdam - Central Station
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Holiday Inn Express Rotterdam - Central Station
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302 reviews from our community

Traveler rating
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    33
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Ipswich, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One night say at the HIE Rotterdam. Not the best looking hotel from outside, but a new hotel. The rooms were we a good size and had all the amenities your would from a HIE. The breakfast was not too great, but had all the usual continental breakfast items, although the croissants were a little overcooked and hard. However, the... More 

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Cleethorpes, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on saturday night and i must say the staff were so helpful it was untrue. The room was probably one of the cleanest we had stayed in. Just 5 minutes walk from the central station and perhaps 10 minutes into the main shopping area. It certainanly ticked all our boxes and is hotel we would return to.

Was this review helpful? Yes 1
GMHIEXRotterdamCS, Front Office Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Mr. Smith, What wonderful compliments! Thank you very much. We are glad that you enjoyed your stay with us. Hope to see you back in Rotterdam soon. Warm Regards, Rita Williams Front Office Manager More 

Johannesburg, South Africa
Top Contributor
96 reviews 96 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Located near the train station, the rooms are nice and clean, the staff are very helpful. Breakfast that is included is pretty basic. They have parking in the building which is a plus. Overall good value for money.

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Guest, We are happy to read you liked stayiing here! Will we see you again when your are in town? You are more than welcome, Regards, Marijn Neelen General Manager More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The staff here are so damn rude, we were treated like criminals all weekend. There was poor customer service. They did not give fresh towels and advise they change the sheets every 4-5 days. Surprising coming such a big frenchise. Very disappointing

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear guest, Thank you for your review about last weekends stay. We are sorry you felt this way. We had to take extra security measures to ensure a safe and comfortable stay for all our guests. Unfortunately some guests did not care about the safe and quiet environment we are offering and temped with our safety standards. At the Express... More 

St. Albans, United Kingdom
Top Contributor
98 reviews 98 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed three nights at this hotel. Rooms were well appointed, clean and modern. Staff friendly and welcoming. Free continental breakfast and wifi. Limited communal areas and small hotel bar, located to the side of the reception desk. Certainly met all our expectations and the location was nice and central for both town centre and the Central Station. Had the advantage... More 

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1 review
1 of 5 stars Reviewed 5 weeks ago

Came down for a convention with my company. We felt discriminated against from the moment we arrived and were watched all the time. We had to go through several room security checks, and it's been a very uncomfortable stay. Not worth the money at all. Would never come back

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Guest, thank you for your review. Our guest's security had our highest priority as safety rules were trespassed. Unfortunately it was therefor necessary to apply extra measures to ensure for all a safe and comfortable stay. Sorry you felt this way. Regards, Marijn Neelen General Manager More 

1 review
2 of 5 stars Reviewed 5 weeks ago

I'm sorry to say but this has got to be the worst hotel I have ever stayed in. I have no idea what kind of hotel don't allow people to stay even longer than 10 mins in your room. I found the staff to be rude and sexist and literally made my whole team feel on edge and exploited. Two... More 

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Audrey, thank you for sharing your thoughts online. We had to activate extra security measures to ensure a safe and comfortable stay for all our guests. Unfortunately some of our guests spoiled the stay experience for others by staying with more than 2 persons per room, which had been clearly communicated this was a safety hazard. Best regards, Marijn... More 

Minneapolis
Top Contributor
85 reviews 85 reviews
43 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 18, 2015

Convenient central location and welcoming staff. Room was average size for a European hotel. Breakfast was fine, and the lobby was pretty comfortable for spending time with my travel friend. There was some rumble and vibration from the very nearby tram, I don't know if the back is more quiet - I would consider staying here again but would request... More 

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear guest, thank you for sharing your experience online! We appreciate heaing from you and we will double check the things you mentioned. Hopefully we may welcome you back in the future! Warm regards, Marijn Neelen General Manager More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 14, 2015

the hotel is only 300 meters from the central station and the shopping street is across the road. Very helpfull staff they explained right away where everything was. The room has a good size and the shower is great. Only thing that is not good is the amount they ask for the refreshments, better that you go to the local... More 

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Guest, thank you for leaving a review on TripAdvisor, thank you for your compliments about the staff, room and shower. We appreciate hearing from you. In our hotel we offer refreshments in our Grab & Go area for your convenience. Best regards, Marijn Neelen General Manager More 

Holmdel, New Jersey
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 9, 2015

I have to say I was a bit nervous when I booked this hotel. I come to Rotterdam all the time and thought I would give it a try due to the excellent price, location and that it is new. The reason I was nervous was that I was spending eight nights there over the Christmas holiday and I had... More 

Was this review helpful? Yes
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Guest, wow such an extensive review, we love it! We are delighted to read you enjoyed staying with us for so long. We are here to make your stay as comfy as possible and it is great to see you were pleasnatly surprised by the stay experience. When will we see you again? Warmest regards, Marijn Neelen General Manager More 

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