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Holiday Inn Express Rotterdam - Central Station

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Weena 121, 3013 CK Rotterdam, The Netherlands
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Holiday Inn Express Rotterdam - Central Station
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Holiday Inn Express Rotterdam - Central Station
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312 reviews from our community

Traveler rating
    106
    159
    36
    6
    5
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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greece
Contributor
17 reviews 17 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed today NEW

Because i was going to run the marathon i search for a hotel near the start,so i decided to stay at holiday inn. The area is very good and very near the railway station. Unfortunately the bed was very small.Yes i know that the answer form the manager will be something like 'is the standard size" but believe me i... More 

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Germany
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for a long Easter weekend & had a great experience. Clean, adequate rooms in a fantastic location. Breakfast was a decent cold selection. Really paying for the location alone is worth it. It's less than a five minute walk to the train station. The city center is also right across the street. With tons of restaurants and shops, you... More 

Was this review helpful? Yes 1
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Jeff, great to hear you enjoyed staying with us during Easter and loved being so centrally located. We appreciate you writing a review online for others to read. Hope to welcome you back in the future, Kindest regards, Marijn Neelen General Manager More 

Istanbul, Turkey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been missed the last train on Saturday night back to Amsterdam and needed a room on 5th April. It was very late at the night and receptionist told us kindly there is no room available. Me and my husband was desperate and even without taking out our coats we just seated in the lobby and started to look... More 

Was this review helpful? Yes 2
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Sengul, Thank you for your review and feedback, I have emailed you directly via TripAdvisor account. We appreciate hearing from you, Warmest greetings, Marijn Neelen General Manager More 

Den Haag, Nederland
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Small but reasonble rooms. Location good, Staff a little robotical in their friendliness. Breakfast the worst in my experience, Take any German Holiday Inn Express and you get delicious marmelades, bread and the like but here in Rotterdam they offer the bleakest samples of Hero, Verkade and Douwe Egberts. Big Dutch marketing but no breakfast.

Was this review helpful? Yes 1
Ipswich, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night say at the HIE Rotterdam. Not the best looking hotel from outside, but a new hotel. The rooms were we a good size and had all the amenities your would from a HIE. The breakfast was not too great, but had all the usual continental breakfast items, although the croissants were a little overcooked and hard. However, the... More 

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GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Tony, thanks for your compliments about the staff, rooms and location. We appreciate your feedback! Kind regards, Marijn Neelen General Manager More 

Cleethorpes, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 2, 2015

We stayed here on saturday night and i must say the staff were so helpful it was untrue. The room was probably one of the cleanest we had stayed in. Just 5 minutes walk from the central station and perhaps 10 minutes into the main shopping area. It certainanly ticked all our boxes and is hotel we would return to.

Was this review helpful? Yes 2
GMHIEXRotterdamCS, Front Office Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Mr. Smith, What wonderful compliments! Thank you very much. We are glad that you enjoyed your stay with us. Hope to see you back in Rotterdam soon. Warm Regards, Rita Williams Front Office Manager More 

Johannesburg, South Africa
Top Contributor
98 reviews 98 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 27, 2015

Located near the train station, the rooms are nice and clean, the staff are very helpful. Breakfast that is included is pretty basic. They have parking in the building which is a plus. Overall good value for money.

Was this review helpful? Yes 1
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Guest, We are happy to read you liked stayiing here! Will we see you again when your are in town? You are more than welcome, Regards, Marijn Neelen General Manager More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 22, 2015

The staff here are so damn rude, we were treated like criminals all weekend. There was poor customer service. They did not give fresh towels and advise they change the sheets every 4-5 days. Surprising coming such a big frenchise. Very disappointing

Was this review helpful? Yes 1
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear guest, Thank you for your review about last weekends stay. We are sorry you felt this way. We had to take extra security measures to ensure a safe and comfortable stay for all our guests. Unfortunately some guests did not care about the safe and quiet environment we are offering and temped with our safety standards. At the Express... More 

St. Albans, United Kingdom
Top Contributor
99 reviews 99 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Enjoyed three nights at this hotel. Rooms were well appointed, clean and modern. Staff friendly and welcoming. Free continental breakfast and wifi. Limited communal areas and small hotel bar, located to the side of the reception desk. Certainly met all our expectations and the location was nice and central for both town centre and the Central Station. Had the advantage... More 

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1 review
1 of 5 stars Reviewed February 20, 2015

Came down for a convention with my company. We felt discriminated against from the moment we arrived and were watched all the time. We had to go through several room security checks, and it's been a very uncomfortable stay. Not worth the money at all. Would never come back

Was this review helpful? Yes
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review

Dear Guest, thank you for your review. Our guest's security had our highest priority as safety rules were trespassed. Unfortunately it was therefor necessary to apply extra measures to ensure for all a safe and comfortable stay. Sorry you felt this way. Regards, Marijn Neelen General Manager More 

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