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Bastion Hotel Rotterdam Zuid

Driemanssteeweg 5 | Hoek Groene Kruisweg, 3084 CA Rotterdam, The Netherlands
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Bastion Hotel Rotterdam Zuid
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Bastion Hotel Rotterdam Zuid
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Glasgow, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 30, 2013 via mobile

Stayed on business and due to a mix up (not the hotels fault) found myself here. I must also point out that smoking is allowed in parts of this hotel and I really can't stand smoke. 2 things 1. Despite being in a non smoking room I could smell smoke in the bathroom 2. The bed was awful, single about... More 

Helpful?
1 Thank Derek M
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

Surfers Paradise, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 5, 2013

We booked this hotel as it was close to where we were working, but the thought of staying here for weeks was impossible. We ended up finding a cheaper and 100x nicer short term apartment in central rotterdam. Bastion Hotel rooms and restaurant were not up to the cleanliness I would have expected (ie. empty wrappers in room, dirty table... More 

Helpful?
1 Thank AdeleP1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies, With kind... More 

Travelers are raving about these Rotterdam hotels

Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 11, 2013

Stayed at the Bastion as a trial as its nearer to work and less expensive than my usual hotel in Rotterdam. Room was clean but basic. Only single beds available which makes it a little uncomfortable for me but the restaurant food was good (again basic steak etc) and the breakfast the normal stuff for Rotterdam (bread, meat and chocolate)... More 

Helpful?
1 Thank TonyCarters
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rotterdam. With kind regards, Maik Willems More 

wigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 1, 2012 via mobile

Overall average stay, kept awake one night by fire alarm going off due to fault, staff didn't have a clue how to handle the situation no one knew if there was a fire or not!?! Location was very handy for work, I will travel a little further next time. Oh, and they even took payment from my credit card twice?... More 

Helpful?
2 Thank Ruddyholls
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed on business at the Bastion again - must have stayed 5-6 times in the past, even when it was going through refurb a couple years ago. Each time I swear never to go back - however, it is convenient for where I want to visit and the food and bedrooms are fine. Actually, this latest visit was the best... More 

Helpful?
Thank Moinearbeag
Yuzhno-Sakhalinsk, Russia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 2, 2012

As far as chain type hotels go you could do a lot worse that choosing this hotel. On the plus side. Free WIFI (a bonus when staying in most hotels in The Netherlands). Clean rooms. Friendly Staff (at least when I stayed there). Quite easy to get to (driving). On the indifferent side. The rooms are not very big, But... More 

Helpful?
Thank Raffi_Nachshol
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rhoon. With kind regards, Maik Willems More 

Rotterdam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2012

Concert in Ahoy, hotel was good, friendly personel! Good location, good bedroom, asked for non smoking, so we had non smoking. We'll be back if we're redoing a Ahoy Concert!

Review collected in partnership with Easytobook.com

Helpful?
Thank Minie12
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rhoon. With kind regards, Maik Willems More 

Brussels, Belgium
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 28, 2012

We stayed here for one night in April as it wasn't far from the Ahoy where we were going to a concert. The location of the hotel isn't particularly attractive but it is good for road connections! The hotel itself was pretty ugly from the outside but inside it was fine. The bedroom although not large was clean and the... More 

Helpful?
Thank Barbara601
Bastion Hotel G, Manager at Bastion Hotel Rotterdam Zuid, responded to this review
Google Translation

Geachte gast, Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s... More 

Stockport
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 14, 2012

I have to agree with one or two other reviews here. We stayed at this hotel for a couple of weeks and really got fed up of having to wait a minimum of an hour from arriving in the restaurant to receiving our food. After a long day at work this was just too much and not acceptable. The staff... More 

Helpful?
1 Thank Ru553
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am really sorry to hear that we did not meet your expectations. I can assure you that I will take appropriate actions in order to improve our services. We regularly train our staff in assuring our perfect service. Please accept my sincere apologies for your (unfortunately) negative... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 10, 2012

i was staying at the bastion hotel on buisness and stayed there for two weeks, the rooms were clean but the food was absolutely terrible and that is if you got it, waiting times for the food varied from receipt of order, but on an average about an hour and twenty minutes and believe me it was not worth the... More 

Helpful?
1 Thank fatboyslim60
Bastion Hotel G, Owner at Bastion Hotel Rotterdam Zuid, responded to this review

Dear guest, Many thanks for your review regarding Bastion Deluxe Hotel Rotterdam Rhoon on Tripadvisor. First of all, I wish to offer our apologies for your unfortunate stay at this hotel. Your opinion is very importrant to us and will help us to increase our service. For this reason we will treat your review very seriously and we will discuss... More 

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