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Bastion Hotel Rotterdam/Rhoon

3.0 of 5 Driemanssteeweg 5 | Hoek Groene Kruisweg, 3084 CA Rotterdam, The Netherlands
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Bastion Hotel Rotterdam/Rhoon
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Bastion Hotel Rotterdam/Rhoon
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36 reviews from our community

Traveler rating
    5
    12
    9
    7
    3
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2
6
3
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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There are newer reviews for Bastion Hotel Rotterdam/Rhoon
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wigan
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 1, 2012 via mobile

Overall average stay, kept awake one night by fire alarm going off due to fault, staff didn't have a clue how to handle the situation no one knew if there was a fire or not!?! Location was very handy for work, I will travel a little further next time. Oh, and they even took payment from my credit card twice?... More 

Was this review helpful? Yes 2
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed on business at the Bastion again - must have stayed 5-6 times in the past, even when it was going through refurb a couple years ago. Each time I swear never to go back - however, it is convenient for where I want to visit and the food and bedrooms are fine. Actually, this latest visit was the best... More 

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Yuzhno-Sakhalinsk, Russia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 2, 2012

As far as chain type hotels go you could do a lot worse that choosing this hotel. On the plus side. Free WIFI (a bonus when staying in most hotels in The Netherlands). Clean rooms. Friendly Staff (at least when I stayed there). Quite easy to get to (driving). On the indifferent side. The rooms are not very big, But... More 

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Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rhoon. With kind regards, Maik Willems More 

Rotterdam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2012

Concert in Ahoy, hotel was good, friendly personel! Good location, good bedroom, asked for non smoking, so we had non smoking. We'll be back if we're redoing a Ahoy Concert!

Review collected in partnership with Easytobook.com

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Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rhoon. With kind regards, Maik Willems More 

Brussels, Belgium
Contributor
16 reviews 16 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 28, 2012

We stayed here for one night in April as it wasn't far from the Ahoy where we were going to a concert. The location of the hotel isn't particularly attractive but it is good for road connections! The hotel itself was pretty ugly from the outside but inside it was fine. The bedroom although not large was clean and the... More 

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Bastion Hotel G, Manager at Bastion Hotel Rotterdam/Rhoon, responded to this review
Google Translation

Geachte gast, Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s... More 

Stockport
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 14, 2012

I have to agree with one or two other reviews here. We stayed at this hotel for a couple of weeks and really got fed up of having to wait a minimum of an hour from arriving in the restaurant to receiving our food. After a long day at work this was just too much and not acceptable. The staff... More 

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am really sorry to hear that we did not meet your expectations. I can assure you that I will take appropriate actions in order to improve our services. We regularly train our staff in assuring our perfect service. Please accept my sincere apologies for your (unfortunately) negative... More 

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 10, 2012

i was staying at the bastion hotel on buisness and stayed there for two weeks, the rooms were clean but the food was absolutely terrible and that is if you got it, waiting times for the food varied from receipt of order, but on an average about an hour and twenty minutes and believe me it was not worth the... More 

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Many thanks for your review regarding Bastion Deluxe Hotel Rotterdam Rhoon on Tripadvisor. First of all, I wish to offer our apologies for your unfortunate stay at this hotel. Your opinion is very importrant to us and will help us to increase our service. For this reason we will treat your review very seriously and we will discuss... More 

Stockport, United Kingdom
Top Contributor
103 reviews 103 reviews
67 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 12, 2012

This is a small to medium sized hotel , their greatest asset is their staff, they are warm and friendly. I ate in the restaurant very good watch out for the big portions. Nice range of beer and wine Great to have free Wi-Fi rare for a Dutch hotel I had a good peaceful night’s sleep which is what we... More 

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rotterdam. With kind regards, Maik Willems More 

Paynesville, Victoria, Australia
Top Contributor
61 reviews 61 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 5, 2011

I have just come back from 2 weeks in Rotterdam where I visited my husband who is working over there for a month. We stayed at the Bastion as that is where his company has all their staff staying. The hotel is out of the city, definately not walking distance, costs between 21 - 25 euro by taxi from Rotterdam... More 

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Hlohovec, Slovakia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 22, 2011

Modern hotel, situated in the outskirts of Rotterdam, close to many business areas of the city. My room was clean, and there was a free wifi. Great breakfast. Will stay again.

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Additional Information about Bastion Hotel Rotterdam/Rhoon

Address: Driemanssteeweg 5 | Hoek Groene Kruisweg, 3084 CA Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Rotterdam/Rhoon 3*
Number of rooms: 147
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