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All 53 Rotterdam hotels

Bastion Hotel Rotterdam/Rhoon

3.0 of 5 Hotel   |   Driemanssteeweg 5 | Hoek Groene Kruisweg, 3084 CA Rotterdam, The Netherlands
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Bastion Hotel Rotterdam/Rhoon
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Ranked #36 of 53 Hotels in Rotterdam
A recent review
5 of 5 stars Reviewed August 12, 2014
Richard G
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33 reviews from our community

Traveler rating
    4
    11
    8
    7
    3
See reviews for
2
6
3
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014 via mobile

Easy check in. Good size and clean, well prepared room. Had a problem when power tripped in room leaving only one light on. Reported to front desk and was resolved whilst I stood there. The restaurant serves great food and has a varied menu. Staff are very efficient and friendly. Large easy to access free car park is on site.... More

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Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed June 12, 2014

I stayed at this hotel because all the hotels at Amsterdam were fully booked. But after just one night staying there I ended up with booking another night. Although the hotel is outside from the city it wasn't hard at all to go to most of the places of interest in Rotterdam and Amsterdam. The Metro subway is just 20... More

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear Auz_Mira , Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel. We are pleased to find out that you loved your stay! The Bastion Hotel Groep strives to provide an excellent service... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

This s a very nice hotel. The staff is very friendly and always ready to give you all the information you might need. My room was clean with dimensions. The beds were a little small but confortable. The bathroom was also very clean. In the morning they serve a very nice breakfast to start your day with plenty of energy.... More

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BastionHotelGroep, Eigenaar at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Hotel Rotterdam Rhoon. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We are looking forward to welcome you again in one of our hotels! With kind... More

Corby, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2014

As a chain hotel you get what you expect. The room was comfortable and had the usual amenities, while being clean and reasonably spacious. The resturant/bar area was nice. There was plenty of seating and a bar area to watch sports as well as a smoking lounge for those who want it. The food was pretty good and you certainly... More

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Bastion Hotel G, Eigenaar at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, We would like to thank you for the review which you have posted on Tripadvisor. As we can see you have experienced the personal atmosphere, hospitality, comfort and good facilities of Bastion Hotel Groep and you have summarized it in a great review! Thank you very much for that. We are looking forward to welcome you again in... More

Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 30, 2013 via mobile

Stayed on business and due to a mix up (not the hotels fault) found myself here. I must also point out that smoking is allowed in parts of this hotel and I really can't stand smoke. 2 things 1. Despite being in a non smoking room I could smell smoke in the bathroom 2. The bed was awful, single about... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Surfers Paradise, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 5, 2013

We booked this hotel as it was close to where we were working, but the thought of staying here for weeks was impossible. We ended up finding a cheaper and 100x nicer short term apartment in central rotterdam. Bastion Hotel rooms and restaurant were not up to the cleanliness I would have expected (ie. empty wrappers in room, dirty table... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies, With kind... More

Senior Contributor
28 reviews 28 reviews
12 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed March 11, 2013

Stayed at the Bastion as a trial as its nearer to work and less expensive than my usual hotel in Rotterdam. Room was clean but basic. Only single beds available which makes it a little uncomfortable for me but the restaurant food was good (again basic steak etc) and the breakfast the normal stuff for Rotterdam (bread, meat and chocolate)... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rotterdam. With kind regards, Maik Willems More

wigan
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 1, 2012 via mobile

Overall average stay, kept awake one night by fire alarm going off due to fault, staff didn't have a clue how to handle the situation no one knew if there was a fire or not!?! Location was very handy for work, I will travel a little further next time. Oh, and they even took payment from my credit card twice?... More

Was this review helpful? Yes 2
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed on business at the Bastion again - must have stayed 5-6 times in the past, even when it was going through refurb a couple years ago. Each time I swear never to go back - however, it is convenient for where I want to visit and the food and bedrooms are fine. Actually, this latest visit was the best... More

Was this review helpful? Yes
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Additional Information about Bastion Hotel Rotterdam/Rhoon

Address: Driemanssteeweg 5 | Hoek Groene Kruisweg, 3084 CA Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Rotterdam/Rhoon 3*
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