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The Westin Rotterdam


The Westin Rotterdam
Hotel class 5 of 5
Weena 686, Rotterdam 3012 CN, The Netherlands
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Traveler Reviews

96% Recommend
4.5 of 5 stars 100 reviews
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By trip type
All (100)
[ Date ] [ Rating ]
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4 of 5 stars
Ladyh 17 contributions
UK
Jul 7, 2009 | Trip type: Couples

We did a short break with P&O and arrived by coach to the Station in Rotterdam. The Hotel was just across the road which was Handy. We were far too early to check in aso went across and asked if we could leave our bags, whcih they were happy to acccept. We walked around the town centre for what seemed... more

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5 of 5 stars
scterminator 3 contributions
USA
Jul 5, 2009 | Trip type: Family

Fifth stay at Westin Rotterdam and we'll keep coming back!! The hotel is world-class and is every bit a five star hotel. What is so impressive is the personal touch that is provided by the employee team; they don't miss a chance to smile, to say thank you and to be incredibly helpful. Clearly the hotel has a great location,... more

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4 of 5 stars
MikePadgett 105 contributions
Brussels, Belgium
Jun 3, 2009 | Trip type: Couples

The Westin is a tall, imposing and ultra-modern building and it can be seen from a long distance on your approach to Rotterdam (and indeed all around the city). It was very comfortable and very impersonal. So eerily quiet that, though the hotel was probably busy enough, you felt like you were the only guest. The air-conditioning made the air... more

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5 of 5 stars
thechannels 2 contributions
Essex
May 28, 2009 | Trip type: Family
1/1 found this review helpful

Stopped here with hubby and daughter age 7. Room was excellent with great view (although if at the back hotel below floor 9 you may not have such excellant veiw). There is lots of building work going on opp hotel as they are re-building central station but no noise is heard in building. The extra bed put in room for... more

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5 of 5 stars
MapleRes 2 contributions
Vaughan
May 4, 2009 | Trip type: Business
2/2 found this review helpful

We stayed at the Westin Rotterdam for 11 nights and it was absolutely wonderful. The staff were attentive and helpful and made it a point to remember our names. The staff in the restaurant would always know if I had missed my colleagues for breakfast. The invisible housekeepers kept my room immaculate and well stocked all throughout the day. I... more

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5 of 5 stars
volvoc70m 2 contributions
Singapore
Apr 14, 2009 | Trip type: Couples
2/2 found this review helpful

I was putting up at the Westin Rotterdam hotel for 2 nites just a few days ago and I didnt expect much of a hotel, but the usual standard stuff. When we got there, we were told that our rooms were not ready and they told us to go walk around or have our lunch which was perfectly fine with... more

Management response from
The-Westin-Hotel, Alex van Gastel, Hotel Manager

Dear valuable guest, thank you very much for taking some of your valuable time to write a review on tripadvisor.com. I am delighted to read that you had an excellent experience in The Westin Rotterdam. I am looking forward to welcoming you again in our hotel. Personal regards, Alex van Gastel, Hotel Manager

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3 of 5 stars
Cissy113 18 contributions
Hamburg
Mar 18, 2009 | Trip type: Solo travel
1/2 found this review helpful

This is a very nice hotel right in the city center of Rotterdam. You can walk to the shopping and business district and it is opposite the train station and therefore very easy to get to and from by train, tram and underground. It is modern and clean and there is pretty good sound insulation. I did not hear any... more

Management response from
The-Westin-Hotel, Alex van Gastel, Hotel Manager

Dear guest, thank you for taking some of your time to share your thoughts with us on tripadvisor.com, it is highly appreciated. Thank you for your specific comments; they have been passed on to the concerning departments and action for improvement has been undertaken. Thank you for staying with us and I hope to welcome you back in The Westin...

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1 of 5 stars
skrosvik 47 contributions
Oslo, Norway
Feb 18, 2009 | Trip type: Couples
2/5 found this review helpful

Stayed at this hotel in September 2008 for two nights. While the hotel itself are nice and modern, and the rooms are comfortable (although I did find the design a little "cold"), I can not say the same about the General Manager and the staff in general. We experienced some problems during our stay, and was approached by the ignorant... more

Management response from
The-Westin-Hotel, Alex van Gastel, Hotel Manager

Dear valuable guest, thank you for taking some of your valuable time to post your review on tripadvisor.com. I would like to offer my sincere apologies, because your experience in The Westin Rotterdam has not been as you expected. As we would like to know more specific information regarding this issue, I would be grateful if you could contact me...

Excellent
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5 of 5 stars
hotel-after-hotel 2 contributions
UK
Feb 17, 2009 | Trip type: Business
3/3 found this review helpful

Excellent hotel. If you're veggie then they are very helpful and plenty of choice. Will be back - next week in fact. Have tried other hotels but nothing compares to the service and hospitality of this one. more

Management response from
The-Westin-Hotel, Alex van Gastel, Hotel Manager

Dear valuable guest, thank you very much for sharing your thoughts about our hotel on tripadvisor.com. I am delighted to read that your experience in our hotel was an 'excellent' one and I am looking forward to welcome you again in The Westin Rotterdam. Personal regards, Alexander van Gastel, Hotel Manager

Superb
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5 of 5 stars
thomas199023 24 contributions
Netherlands
Jan 26, 2009 | Trip type: Business
2/2 found this review helpful

Stayed at the Westin during the Rotterdam 6-days. As a SPG Platinum I was upgraded to one of there junior suites. The suite had a great view over the city and had a great bathroom. I also liked the artwork in the room which included several shipping memorabilia. On arrival there was a written note from the manager on duty... more

Management response from
The-Westin-Hotel, Alex van Gastel, Hotel Manager

Dear guest, First of all I would like to thank you for taking some of your valuable time share your thoughts about The Westin Rotterdam on Tripadvisor.com. I am delighted to read that you had an 'excellent' experience, and hope to welcome you back soon in The Westin Rotterdam. Personal regards, Alex van Gastel, Hotel Manager.

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The Westin Rotterdam Also Known As

Address: Weena 686, Rotterdam 3012 CN, The Netherlands