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Novotel Rotterdam Brainpark

Certificate of Excellence
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KP Van Der Mandelelaan 150, 3062 MB Rotterdam, The Netherlands
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Novotel Rotterdam Brainpark
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Novotel Rotterdam Brainpark
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543 reviews from our community

Traveler rating
    154
    293
    73
    17
    6
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155
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193
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (543)
  • Mar-May only
    (147)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (125)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here with my daughter for three nights on 16-18th April 2015. Unlike some reviewers I found the hotel to be modern, bright and cheerful and spotlessly clean and spacious. I went as part of a coach party on a bed and breakfast basis. On our first night we were delayed by two road traffic accidents on the Dutch... More 

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Stuttgart, Germany
1 review
2 of 5 stars Reviewed 3 weeks ago

They tell you breakfast is included but then when you check out they charge you for the breakfast ....they "cheat" And when I told the receptionist that they told me its included when I checked in, she rolled her eyes & said no

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Penderyn, South Wales
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only thing wrong with this hotel is that it's a little far out if you are looking for a central location for touring. Otherwise it's very comfortable the food is fine the bar staff are very friendly English is spoken widely and well; just remember you're in Holland and things are a little slower and a little different here... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Not so good hotel compared to the rest of chain. Sloppy service, oldish interns. The breakfast is too much expensive for what it offers... The only good thing is that's so close to campus. It needs to improve, most of all in the staff.

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Fillipo F, Thank you for your contribution to the Tripadvisor Forum and thank you for staying at the Novotel Rotterdam Brainpark. I was saddened to hear your experience with our staff was not what you expected. Should you have the time and are willing, I would very much like to hear more about your experience, so I can take... More 

Kilmacolm, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

Quick visit to Rotterdam visiting student friend in halls across the road. Decided to upgrade for €25, was told bigger room robes slippers and being from glasgow free minibar so was an easy decision, unfortunately mini bar was small wine and a small lager, not worth it! ( breakfast not included in price) On last night having hit the pubs... More 

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west mids
Top Contributor
61 reviews 61 reviews
29 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 3, 2015

Convenient location easy access for the motorway and great value. Bed very comfortable as was the room with free wifi. Parking plentiful unlike other Rotterdam centre hotels I have stayed. Breakfast was excellent usual continental with hot food as well. All staff were pleasant and helpful.

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Tam10, We very much appreciate your positive comments regarding your stay at the Novotel Rotterdam Brainpark. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. Bob van Rossum, Front Office Manager More 

Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2015

Decent hotel for business travellers, easy access to the motorway and city. Price is relatively high for quality of the rooms. For the price you pay you get a nice view, but also a quite outdated room. Very modern in the nineties, but now definately needs an upgrade to compete with others in town!

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Brazil
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 24, 2015

Honest hotel. Contrariously to the majority of the hotels in Europe, breakfast worths its price. Team very sympathetic. We just spent one night, but it seems one should have a car in order to find the hotel. Parking is near and free.

Review collected in partnership with Novotel Hotels

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

The hotel was expecting me and gave me an upgrade without asking for it which was much appreciated. The room had a vast view and was big and clean. And the bed was among the best so far on Novotel! The restaurant had tasty food with good service. The breakfast was also good, a bit pricey at full price but... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Fredrik A, We very much appreciate your positive comments regarding your stay at the Novotel Rotterdam Brainpark. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Kind regards, Bob van Rossum, Front Office Manager More 

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