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All 53 Rotterdam hotels

Novotel Rotterdam Brainpark

4.0 of 5 Hotel   |   KP Van Der Mandelelaan 150, Rotterdam 3062 MB, The Netherlands
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82%
Ranked #15 of 53 hotels in Rotterdam
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Yasser A Clarion, Pennsylvania
  • Reviews (439)
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  • Room tips (27)
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439 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Columbus, Ohio, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This place is very nice. Pleasant staff. Helpful and friendly service. I stayed here as there were no closer hotels to my business. First time I have stayed here and I do recommend it. It is not close to the Metro. But there is a bus stop not too far. Or else you have to take a taxi everywhere, which... More

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, thank you very much for recommending our hotel on Tripadvisor! I will definitely share your comments with our entire team. I know they will aprreciate it. Thank you again and we are looking forward to welcoming you in the near future. Best regards, Vanessa Cost More

Brussels
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Clean, quiet, "everything works", located on the edge of the city (strictly car approach), the property offers a good value. Even the sofa bed is acceptable; just the pillows are too soft. Excellent service in the restaurant, though the breakfast offering could contain more vegetables (salad).

Review collected in partnership with Accorhotels.com

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, thank you for posting your positive review on Tripadvisor. It is is very much appreciated. I will forward your comments regarding the breakfast to our Food & Beverage manager. We hope to welcome you in the future. Best regards, Vanessa Cost More

Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 weeks ago

For our first visit in Rotterdam we decide to take a hotel with free parking (as we traveled by car), so Novotel had a very good offer. It is not far from city center and close to the free way. Very accesible by public transportation, tram or metro. I would suggest to take the tram, it is just a 10... More

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, I would like to thank you for choosing the Novotel Rotterdam Brainpark during your stay in Rotterdam and for sharing your impressions with us & other travellers. I am really glad to read you enjoyed our hotel, the free parking and our location in Rotterdam. We look forward to welcoming you again very soon! Best regards, Vanessa Cost More

Bruges, Belgium
Top Contributor
71 reviews 71 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 5, 2014

Nothing surprising about this Novotel hotel, very much like the others I've slept in. That means reliable quality in terms of rooms, service, bar, breakfast... Nothing to complain about. The price was somewhat on the higher side however.

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review
Google Translation

Geachte Gast, hartelijk dank voor het delen van uw ervaringen bij Novotel Rotterdam Brainpark op Tripadvisor. Wij zijn erg blij... More

Westport, Connecticut
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 28, 2014

This is just not a quality hotel. The rooms are stuffy. The fan and temperature controls are just for show. The beds are not particularly comfortable either. Good luck sleeping through the night. The bar and restaurant staff are no better. At breakfast they are rude and inattentive. My first morning there the water ran out. When I pointed this... More

Was this review helpful? Yes 1
NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, I am very sorry that you were disappointed with your stay at Novotel Rotterdam Brainpark. I treat all feedback with the utmost seriousness and I am currently investigating the matter with the team here. Again I appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near future and... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

After traveling all day, we arrived at the hotel & long story short...we handed the receptionist all of our print-outs and reservation information & she said she couldn't find us. She dabbled around some more and said something in Dutch with the rudest look on her face and then disappeared for a good 10mins. She came back and said that... More

Was this review helpful? Yes 2
NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, thank you very much for sharing your experience on Tripadvisor. I'm very sorry to hear your check-in in our hotel was not as it is supposed to be. Please accept my apologies. Would you be so kind to send me your name or room number to my personal email address so I can look into the matter and... More

Waterloo, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 23, 2014

The room is very clean, very comfortable, but extremely noise. It seems the roof was made of paper because I could hear every step of the person above. The breakfast was good, but the waiters could not be ruder. I mean it. I cannot think of people ruder than those guys. The best thing about this hotel? it is 5... More

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, thank you for taking the time to share your experience on Tripadvisor. I'm very sorry to hear that your experience did not meet all of your expectations and I would like to offer you my apologies. Of course I have shared your comments with our F&B manager and we are taking the appropriate measures to address the matter... More

Hong Kong
Top Contributor
174 reviews 174 reviews
85 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 21, 2014

Although this is a little outside the city proper, it is a short taxi ride in and is walkable for that matter. The rooms are plain but comfortable - nothing to write home about, but equally nothing to complain about. Great location for Erasmus University, which is just across the street. Book a taxi in the morning as they are... More

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NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, thank you for posting a positive review with regard to your stay at Novotel Rotterdam Brainpark. We very much appreciate it and hope to welcome you again in the near future. Best regards, Vanessa Cost More

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 18, 2014 via mobile

The common areas are of modern design and well maintained. Requests are being followed upon accurately. Especially a big thank you for the two ladies who were looking after us with a amile and great care. (during the sunday breakfast!)

Was this review helpful? Yes
NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. It’s always a pleasure to read that our guests appreciated our quality of service. Of course I will share you compliments with our entire team. I look forward to welcoming you again very soon. Best regards, Vanessa Cost More

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Additional Information about Novotel Rotterdam Brainpark

Address: KP Van Der Mandelelaan 150, Rotterdam 3062 MB, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Rotterdam Brainpark 4*
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Also Known As:
Novotel Rotterdam Brainpark Hotel Rotterdam
Accor Rotterdam Brainpark
Rotterdam Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#5 Family Hotel in Rotterdam #8 Romantic Hotel in Rotterdam #11 Luxury Hotel in Rotterdam #13 Business Hotel in Rotterdam
Hotel Class
Official Description (provided by the hotel)
The Novotel Rotterdam Brainpark is a modern, entirely non smoking 4 star hotel, with free parking. The hotel is easily accessible, just a 5 minute drive from the centre of Rotterdam.Our convenient location makes the hotel ideal for a business trip to Rotterdam, meetings and conferences or a relaxing weekend away. Our guests feel at home in our pleasant rooms and are welcome to relax with a drink in our modern bar or enjoy an exceptional meal in our restaurant or dinner in front of the TV. ... more   less 
Number of rooms
202

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