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Novotel Rotterdam Brainpark

Certificate of Excellence
KP Van Der Mandelelaan 150, 3062 MB Rotterdam, The Netherlands
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Novotel Rotterdam Brainpark
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593 Reviews from our TripAdvisor Community

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Traveler rating
    172
    311
    82
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (593)
  • Mar-May only
    (162)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (135)
  • Dec-Feb only
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Cambridge
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent, clean hotel with good wifi and no street noise. Ample fresh breakfast with warm croissants, fresh fruit, varied cereal and nut selection and cooked dishes. Staff all extremely friendly and helpful. Comfortable, quiet and light meeting rooms on 1st floor if required. An easy drive into city centre though not much around other than university buildings within walking distance.... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear TillyS, Thank you for your positive review of our hotel here on TripAdvisor. We appreciate your review and hope that you will come visit us again any time soon in the near future. Hospitably yours, Bob van Rossum, Front Office Manager More 

breda
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is at the university, which is why I stay there 4 to 6 times a year. It's a great hotel, but as a very light sleeper I have had too many issues the last couple of stays . Especially as it seems that, even as a regular returning guest, I cannot get a room on the quiet side... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Wendydesign, Thank you for reviewing our hotel on TripAdvisor and your remarks on our hotel. We are always on the lookout for ways to better our services and it is with feedback of our regular guests that we are able to do so. I would very much like to learn more about your tips and suggestions for our hotel... More 

London, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed as couple with 11 year old child. Booked same day. Moved to this hotel from Sciedam Novotel as latter booked out. Brainpark is more geared to the business traveler however it still met our needs and was reasonably priced. All the staff we dealt with were excellent and friendly including Cleaning, Reception, dining and Bar. A 10 minute walk... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear headbar, I would like to take this opportunity to thank you for your entry on TripAdvisor and your kind review of our hotel. At Novotel we strive to deliver the best services and products for our guest, always. I was delighted to learn you have had an enjoyable stay with your family and that you will choose us again... More 

Istanbul, Turkey
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think people were a little generous in giving stars to this hotel. Like other Novotels it is plain but efficient. To expedite registration they have an online registry by internet. I did that but the girl at the reception did not understand what was done and I had to register again. I was upgraded to an Executive Room. The... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Altanbak, Thank you for your detailed feedback an review of our hotel. It is with feedback such as yours that we are able to improve our service. Rest assured that we have discussed your remarks and have taken them to heart. Our online check in procedures have been reviewed and updated to ensure a smooth and quick check-in in... More 

Rovaniemi
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had an executive room and stayed there for a convention taking place on the Erasmus campus. My room had a beautiful view of the downtown area. It was quite comfortable and the adjustable temperature ensured that I had a great stay (it was raining and cool for a while then it got hot). The receptionist took her time checking... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Vovell1789, Thank you for submitting your review here on TripAdvisor, we where thrilled to hear you enjoyed our services and the hotel. Our executive room located on the highest floors of our hotel give a beautiful panoramic view over Rotterdam, besides the view the room comes with bathrobe and slippers, Nespresso machine, extra bathroom amenities and a complimentary minibar.... More 

Bristol, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is typical of its type and is fresh and new. Staff are very helpful. The hotel is situated out of Rotterdam centre and is abokut 20 minutes walk from nearest Metrol station. My room was large clean and pleasant with all the usual ammenities. The bathroom included a bath which I always welcome on business trips (one way... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear nwsmart, Thank you so much for your review on TripAdvisor, we are very glad to hear that, as a frequent guest, you enjoy our hotel and services. Reviews such as yours are an encouragement for us to continue delivering good hospitality! Should you in any way want to share any ideas to further better our services, feel free to... More 

Stoke-on-trent, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed July 21, 2015

It is a modern hotel, which is very well kept. The staff are excellent, friendly and attentive. The room are relatively spacious, very clean and tidy, with ensuite, air on, modern television. The hotels food is very good, and well worth eating at. The only quibble I have is the location. You can't really walk to get anywhere, but there... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Catherine D. Thank you for your kind review, it is good to hear our services and products are appreciated. Although we are located in an office area, we consider ourselves to be a good start ocation to explore Rotterdam city and surroundings with all the public transportation options nearby. Our hotel offers the Rotterdam Welcome Card for 1 or... More 

Groningen, The Netherlands
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 16, 2015

Even though it's located out of the city center, there are bus and metro stations nearby. The staff was very friendly and helpful when we checked in. When we got to the room, it was even better than expected. Super clean, nice view of the Erasmusbrug and Rotterdam center in the distance. The bathroom was great as well and we're... More 

Was this review helpful? Yes
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Nienerx, Thank you for your wonderful review on TripAdvisor. It is an encouragement for us to keep doing what we like to do: deliver hospitable service. We where delighted to hear you have had a good stay and are looking forward to welcome you back to our hotel. With kind regards, Bob van Rossum, Front Office Manager More 

Croydon, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 12, 2015

Room was clean, wifi was great even on 10th floor, food good, bar with decent selection of drinks, staff friendly and knowledgeable. We were there for the North Sea jazz festival at the Ahoy centre and it is reasonably close by metro- which is around 10 minutes walk away.

Was this review helpful? Yes 1
NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this review

Dear Rachael, Thank you for your comment on our hotel here on Tripadvisor. I hope you have had a wonderfull time at the North Sea Jazz Festival. It is really good to hear you have had an enjoyable stay at our hotel. See you again next year?! Kind regards, Bob van Rossum, Front Office Manager More 

Hotel Review Summarization

What travelers say

  • Erasmus University(6)
  • Very good(5)
  • FREE parking(5)
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