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Hampshire Hotel - Savoy Rotterdam

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Hoogstraat 81, 3011 PJ Rotterdam, The Netherlands
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Hampshire Hotel - Savoy Rotterdam
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354 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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    (93)
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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I don't even know where to begin... When you walk into this hotel and you see the reception area, it looks very nice, you think to yourself that this must be a nice hotel. WRONG! I feel they have done this on purpose and it just annoys me. The rooms are disgusting, the carpets are filthy and threadbare. The rooms... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

My reasons to like this hotel are location, and how polite and helpful the staff are. I have stayed in three rooms, and all are similar and good enough, but they do have a certain sad feeling going on, and I believe it has to do with the light; they are not well lit. Overall experience is nice because, as... More 

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you so much for your positive review on Tripadvisor. We are delighted to hear that you enjoyed your stay at our hotel. Thank you for your friendly words about our staff, we appreciate that you took the time to share the experience that you had in our hotel with other travelers. Your feedback is of great value... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable small hotel in a good location. Very quiet but still near the center of all services. Near parking place. Old, small and threadbare rooms. Noisy elevator. Poor shower and toilets. Bad smell downstairs.

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you for your review on Tripadvisor about our hotel. Great to hear that you are content with our hotel location. I apologize that the bathroom was not to your liking, we have been working hard to upgrade our rooms and bedrooms we hope to start as soon as possible. We are sorry that we could not retract... More 

Milan, Italy
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Pro: the hotel is in the city centre, close to the main attraction. The staff is kind and attentive. Cons: the wifi connection is very very slow, you cannot open the windows in your room completely (I don't know why), the bathroom is little and with no window.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for your review on Tripadvisor. Your review is of great value to us and I’m very sorry it was not what you expected. We take are guest comments very seriously and will take actions immediately. We are sorry that we could not retract your experience that you had in our hotel but, we thank... More 

Duns, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

what a great hotel and good value for money situated not far from rotterdam blaak station.staff all very helpful ,friendly and polite.rooms very good although housekeeping let it down just a bit.breakfast was very good with a great selection catering for everyones needs

Was this review helpful? Yes 2
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for your positive review on Tripadvisor. This is of great value for us. We appreciate the effort you took to share your experience with other travellers. We are sorry that we could not retract your experience that you had with our rooms, we will take action on your feedback. We hope to have you... More 

Biddinghuizen, The Netherlands
1 review
3 of 5 stars Reviewed 4 weeks ago

Nice people but the room wasn't clean! Cloese to the centre and the foodhall. Trainstation near by. Breakfast was perfect and more then enough. Don't use your car, visit Rotterdam by train. Greetings, Edith

Review collected in partnership with this hotel

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for your review on Tripadvisor. We take are guest comments very seriously and will take actions immediately. We are sorry that we could not retract your experience that you had with our rooms, but we are delighted to hear that our staff and breakfast was at your liking. We hope to welcome you again... More 

Latina, Italy
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Reasonable ... if a little on the small side. Good location. Unfortunately if you ask for double beds you always get two single beds joined together but this seems to be a national curse. A bit style over substance but nice enough place.

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for your review on Tripadvisor. We are sorry about the bed situation, some of the hotel rooms are indeed equipped with a two joined single beds, however we also have rooms with a double bed. We hope to have you as our guest in the near future again, we will make sure to give... More 

Hamburg, Germany
1 review
3 of 5 stars Reviewed May 15, 2015

The bathroom was not as clean as I expect it in a Hotel. The room was clean, but sticky and it was not possible to open a window. The Gym Room was downstairs and had no window with fresh air. But the Service was very helpful and friendly!

Review collected in partnership with this hotel

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor. Your comment is of great value to us and I am very sorry it was not what you expected. We directly took action with several departments internally to make sure this will not happen again. We hope to welcome you again in our hotel to convince you of our... More 

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed May 6, 2015

Hotel in walking distance to the market hall - must see- and old habour. First impression: nice entrance, friently staff. Our room, on the 6th floor, comfortable beds, large enough for a short stay, bathroom or should I better say bath cabin - welcome to the time machine back to the 80ths - this is absolutely not state of the... More 

Was this review helpful? Yes
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for sharing your experience on Tripadvisor. Your comment is of great value to us and I am very sorry the doves find their way up to your room! We will take action on your comments! We would like to welcome you again in the Hampshire Hotel – Savoy Rotterdam! With best regards, Nicoline Montanus More 

London, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 21, 2015

I will start with the good. We got this as an Expedia Mystery Hotel so the price was good. It's in a good location - right in the middle of town and close to a tram and metro stop. Staff are friendly and helpful. The bed was comfortable and the bathroom was clean. The shower had good water temperature and... More 

Was this review helpful? Yes 1
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor. Great to hear you had such a good stay with us. Your comment is of great value to us. We are very sorry the Wifi was not as expected and we are working on it right now to make it faster. We hope to welcome you again in our... More 

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