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Hilton Rotterdam

Travelers' Choice award winner
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Weena 10, 3012-CM Rotterdam, The Netherlands
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Hilton Rotterdam
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Hilton Rotterdam
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450 reviews from our community

Traveler rating
    254
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • German first
  • Italian first
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San Mateo,CA
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean and modern. I like the breakfast and remember to sign up for the double rewards programs so that you can get the most of the rewards. Very modern decor which is typical for Europe. Breakfast is very nice.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear guest, Thank you for your compliments on the breakfast and for mentioning the double reward program for Hhonors guests. Best regards, Karin van den Berg General Manager More 

Swansea, Wales, United Kingdom
Top Contributor
109 reviews 109 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a nice family lunch in pleasant, cool and uncrowded surroundings. The seating is comfortable and the staff attentive. All the facilities are easily accessed even by people with mobility problems. The range of starters was excellent, material from the grill quite acceptable (some of the sweets were a little odd with the rhubarb trifle having meringue rather than cream.

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HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear guest, Thank you for your compliments about your family lunch. I am very pleased to read that your have enjoyed it. With regards to the rhubarb trifle, I can assure you I have spoken to the Head Chef about this, he will follow up the recipe with his team. My apologies for the inconvenience the trifle indeed should have... More 

London, United Kingdom
Top Contributor
86 reviews 86 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

recently refurbished, all fine and clean, helpful staff, very good service and selection at breakfast, enjyed having drip coffee in the room I would have liked to have disposable slippers in the room, considering the way this hotel positions itself as a classy, business-travel-friendly hotel: other hotels I have been to (paying quite less than here) offered that

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HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear Marcello, Thank you for your compliments about the rooms and for recognizing the staff. I am very pleased to read that your have enjoyed the coffee in the room. With regards to the slippers, I would like you to know that we offer bathrobes and slippers in all the Executive rooms. But of course we can also provide the... More 

Boston Spa, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a work function. I chose this hotel due to location and reviews. Starting with the room. It is typical Hilton layout. Very clean and has the amenities you need for business travel. The bathroom was very pristine and looked like it had a new shower installed but those wanting a bath may need to request this as... More 

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HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear Jules, Thank you for your compliments about the rooms and for recognizing the staff of the banqueting team and the Front Office team. I am very pleased to read that your have enjoyed your stay. Karin van den Berg General Manager More 

Kingsport, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed here several times, and each time is the same - nice facility, good location near the central train station, good fitness room, excellent breakfast, and employees that make me feel welcome.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear guest, Thank you for being loyal to Hilton Rotterdam. I am pleased to read that you find our breakfast excellent and that the staff make you feel welcome. Best regards, Karin van den Berg General Manager More 

Waimea, Hawaii
Top Contributor
70 reviews 70 reviews
31 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Rotterdam pre-cruise. Overall, a good hotel, well located, with tram stops in front and a metro station behind, within easy walking distance of the central train station in Rotterdam. We had booked a club floor room through Hotels.com but the desk initially put us in a standard room with no club floor access. I told... More 

Was this review helpful? Yes
HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear KohalaGal, Thank you for recognizing the concierge. With regards to your reservation, I would like to apologise for the inconvenience, this should not have happened. I can assure you that I have spoken to the reservation team about what could have been the cause of this. Normally this should be in your booking record. Once more my apologies and... More 

The Netherlands
Top Contributor
72 reviews 72 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Before I write my review, I have to say that I do have access to the Executive lounges of the Hilton hotels due to my loyalty program status. Realising not everybody has that, I still decieded to write about my recent experience. My previous visit to this hotel was in january 2015. At that time I asked if any pumpernickle... More 

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HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear Polarlys, Thank you for your compliments on the hotel and for recognizing Yvette and the Front Office team. I am happy to read that you have enjoyed your stay and that you are very pleased with the valet parking service. Best regards, Karin van den Berg General Manager More 

London
Top Contributor
51 reviews 51 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The last time that I stayed at the Hilton Rotterdam, it was undergoing lots of renovations. Returning over one year later it was very nice to see the results of the renovations. The hotel is very nice. All of the staff were accommodating and friendly, from check-in to check-out. My first breakfast experience at this Hilton was good, the food... More 

Was this review helpful? Yes
HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear Dizzeem, Thank you for your compliments on the hotel and for recognizing the staff. With regards to your comment about your breakfast, I would like you to know that I have spoken to the egg chef to make sure that he will use less oil by preparing the omelets. I have also spoken to the Breakfast Chef about the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Customer service was top notch from the ordinary requests to the more exceptional. I needed to process legal documents back and forth to the U.S. and the staff did everything in their power to assist me. The lobby is beautiful and the location is ideal. Beds could be more comfortable and the internet could be more stable but overall, I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear guest, Thank you for your compliments on the lobby and for recognizing the staff. Best regards, Karin van den Berg General Manager More 

Monza, Italy
Top Contributor
89 reviews 89 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this is a good Hilton, strange but they are not all the same as I think they should be. Clean and a great shower. I missed the Swimming pool because it was highlighted and I did not ask but it will be for next time. The only negative is that the scramble eggs were not that great but the omlette... More 

Was this review helpful? Yes
HiltonRotterdam, General Manager at Hilton Rotterdam, responded to this review

Dear guest, Thank you for your compliment on the shower and cleanliness. With regards to your comment on the scrambled eggs, I would like you to know that we have adjusted the recipe. Best regards, Karin van den Berg General Manager More 

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