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Hotel New York

Certificate of Excellence
GreenLeadersBronze level
Koninginnenhoofd 1, 3072 AD Rotterdam, The Netherlands
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555 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Somerset West
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Recently I had dinner here by invitation, and left the place with very mixed feelings. The hotel/restaurant is beautifully located at one of the historic places in Rotterdam, where cruise ships left for the United States. The building is magnificent and the interior is, although not my taste, well appointed. The extensive menu was given to us and I opted... More 

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Lanarkshire
Level Contributor
131 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I loved my experience at the Hotel New York. It is an old, characterful edifice in a beautiful area of Rotterdam, a far cry from the luxury, yet cold standard of many chains across the globe. Beautifully appointed room and very attentive service. Great staff, in fact the best reception team I have ever met in my journeys. Room service... More 

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Brussels, Belgium
2 reviews
4 of 5 stars Reviewed 1 week ago

It is a bit away from the centre but you have a very interesting building, nice resto and views on present and past of Rotterdam. Windows need thorough cleaning. The hotel could negociate a deal with the water-taxi.

Was this review helpful? Yes 1
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your feedback. I am happy to hear that you had a good stay. Considdering our location, it is indeed sometimes hard to keep our windows clean. And about the watertaxi: I don't know what you exactly mean by a deal? Despite this, we hope that we can welcome you again as our guest in the... More 

Southampton
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I picked the hotel out from previous Trip Advisor reviews because I loved its location and quirkiness and nothing disappointed. We were celebrating our anniversary and the hotel came up trumps with a great room and a postcard that even said Happy 28th anniversary, so we'll done to the reception staff. Every one of them congratulated us, which was lovely.... More 

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RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your positive words! We were happy to welcome you when you had your anniversary. You had one of our most special rooms and I am happy to read that you had a good time. And that you appreciated the location, the nostalgic elements and the restaurant. We hope to see you around your next anniversary?... More 

Weert, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed two nights at this hotel, located in the middle of the city. At arrival I met very friendly people at te reception desk . Room is big enough and very nice decorated, all in style with the history of the Holland American line. Service at the terrace was what in-efficient (maybe due to holiday season)

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RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your feedback. I am happy to hear that you experienced our hospitality as positive. Next time we will do everything we can to do the same on the terrace. We hope to see you again in the future! rdusseldorp@hotelnewyork.nl More 

The Hague, The Netherlands
Level Contributor
243 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Indeed a special place to stay, and probably the best spot in Rotterdam to enjoy your drinks on a nice day sitting on the open terrace in front of the historical building of the Hotel New York, the former head office of the Holland America Line. At the very end of the Wilhelmina pier on the river Maas, it offers... More 

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RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your kind words. We can only agree that our terrace is one of the best spots in Rotterdam for drinks and food. The view is, also for ourselves, spectaculair. rdusseldorp@hotelnewyork.nl More 

Calgary, Canada
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel New York is located in the heart of old Rotterdam, in the middle of the busy harbour. The building is the old office of the Holland America Line, from where the Dutch emigrants used to leave for the US. The building is left intact as much as possible, which gives a great, historical, atmosphere, with stunning details in the... More 

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RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your kind review. It is good to read that you enjoyed your stay in Rotterdam an ofcourse that you liked Hotel New York ! We hope to welcome you again as our guest in the near future. rdusseldorp@hotelnewyork.nl More 

Ghent, Belgium
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

As comfortable the room was, as large the bed was, as great the service was, the main problem with booking a room here, is that the hotel seems to want to slowly but steadily cook its visitors. Yes, they advertise that they have air conditioning. And they do…. but it didn't go below 22C. Which on an hot summer night,... More 

Was this review helpful? Yes
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for feedback. It is good to read that you liked the size of the room & bed and that you appreciate our service. Your comment about the aircondition surprises me. Normally our airconditioning can cool the room enough to have a comfortable temperature. It is through that ther is a safety build in to the system at 22C.... More 

Utrecht Province, The Netherlands
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is stunning, the service every so friendly and the special arrangements we had (water taxi, Rotterdam harbour tour and buffet breakfast) were above expectations. Being Dutch, this is our favourite tourist spot within our own country so far. The tower room with view of the Maas river and Euromast is an absolute highlight of the hotel!

Was this review helpful? Yes
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your review. How nice to read that you are a Dutch fan of the hotel and especially of the tower room. We are looking forward to see you again in the future! More 

Dublin, Ireland
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This former HQ of the Rotterdam-New York ocean line is an architectural jewel with enormous modernised rooms furnished with desks and stands made from metal packing cases, lighting from old theatre spots and a restaurant resembling the dining room of an ocean going steamer. The room is a little more expensive than average but worth it, and the restaurant is... More 

Was this review helpful? Yes
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your review. Ofcourse we hope to welcome you again in the near future as a guest of our hotel. Kind regards ! rdusseldorp@hotelnewyork.nl More 

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