We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SS Rotterdam

4.0 of 5 3E Katendrechtsehoofd 25, 3072 AM Rotterdam, The Netherlands (Formerly Cruise Hotel)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
SS Rotterdam
Professional photos View all
Browse nearby
SS Rotterdam
Write a Review

453 reviews from our community

Traveler rating
    144
    213
    62
    27
    7
See reviews for
63
223
6
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (453)
  • Mar-May only
    (81)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (76)
All months
There are newer reviews for SS Rotterdam
See the most recent reviews
Benijofar, Spain
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 18, 2014

What an amazing experience !!!!. We only stayed one night for the experience and the chance to tour what was, in its hey day a pure luxury steam cruise liner.. You only had to sit anywhere on the ship and you could have been anywhere around the world and in the fifties or sixties. The renovation is incredible and the... More

Was this review helpful? Yes 1
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Stewart B, 'Brilliant experience and a step back in time', thank you for sharing your experience, a 5 star rating and your kind words! I'll share this with my team! We hope to welcome you back on board in the future! Kindest Regards, Joost van Gils Operational Manager ss Rotterdam More

Rotterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

We came back yesterday from a super relaxed stay on SS Rotterdam. We've enjoyed every moment, especially the breakfast in bed!!! Our next hotel stay just might be SS Rotterdam again or one of the other WestCord Hotels.

Was this review helpful? Yes 1
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Anaisa D, 'We've enjoyed every moment' there is no greater satisfaction to read this as a manager! This is huge compliment for our employees. It's also a great honor that you'll choose for a stay at WestCord Hotels in the future. Thanks a lot for sharing your review! Kindest regards, Joost van Gils Operational Manager ss Rotterdam More

bicester
Top Contributor
58 reviews 58 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed August 16, 2014

A really lovely hotel, the superior double room was gorgeous. Breakfast buffet was good. you have to try the 'captains dinner' in the restaurant - it is weird to modern taste but it's damned good. the staff, all of whom wear seafaring uniform which is a lovely touch, are excellent. The metro is a pleasant 15 minute walk away and... More

Was this review helpful? Yes
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Annierose, Thank you for sharing your kind words and 5-star rating. I can definitely reccomend the Captains Dinner! I hope to welcome you back on board in the future! Kindest regards, Joost van Gils Operational Manager ss Rotterdam More

Contributor
19 reviews 19 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

It is a unique experience to stay on the ship rather than a hotel, and the price and quality of the room is comparative to nearby hotels. Pros - If you get good weather, sitting out on the deck is glorious. The rooms are well appointed being a good size, nice bathroom, comfy bed (if you don't mind the gap... More

Was this review helpful? Yes
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Wandering-Albatross0, 'Something different', the ss Rotterdam is! Thank you for sharing your review and feedback. I'm glad to read that you experienced our price and quality as comparative! I hope to welcome you back on board in the future! Kindest regards, Joost van Gils Operational Manager ss Rotterdam More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 8, 2014

I am going to split my rewieve into two parts first the Hotel stay and second the restaurant: HOTEL Positive: Intersting venue, lots to explore in terms of history, nice bath products, bathroom was clean, easy to find rooms. Negative: Unfortunately one of the big negatives for me was the Air conditioning didn't work in our room. The service upon... More

Was this review helpful? Yes 1
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Samantha D, Thank you for sharing your experiences and splitting this for our hotel and restaurant properties. I will share this with my team. Unfortunately, I can't conclude from your review when you stayed on board and check the defects of the room during your stay. Please contact our reception during your stay in the future! We'll definitely try... More

Amsterdam, The Netherlands
Contributor
20 reviews 20 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2014

I went to the SS Rotterdam for the second time a short time ago, and this was the first time I visited the hotel. The hotel is of great quality, having a very quiet and welcoming style in terms of arrangement. We stayed in one of the rooms which are still decorated in the style of hotel suites in the... More

Was this review helpful? Yes
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear VRomeijn, Thank you for recommending us and your 5 star rating on TripAdvisor. It's also a great honor to read that you returned as our guest! I hope to welcome you back on board for a third visit! Kindest Regards, Joost van Gils Operational Manager More

Rotterdam, Zuid-Holland, Netherlands
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

Lovely ship, good vibes but very poor service... Visited the ship a few times, with friends and without, but never be my first choice for drinks! The service in the bar is very poor, when there are a lot of free spaces the tell you everything is reserved for other guests (which guestst?)

Was this review helpful? Yes 1
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Marlies M. 'Beautiful Lady' isn't the ship? I'm glad to read that you returned a few times to spent time on board. The main goal of our restaurant manager is to improve our service in the restaurants and bars. I'm glad we received lots of positive feedback of our guests last weeks! I hope to welcome you back on... More

Melbourne, Australia
Top Contributor
57 reviews 57 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 25, 2014

The S.S. Rotterdam was formerly the flagship for the Holland- America line for nearly fifty years. These days it is permanently moored as a hotel in Rotterdam We stayed for three nights We loved: - the luxurious retro decor (we stayed in a Bahamas room), including fabulous photos, old magazines and furniture. The detail put into creating the illusion of... More

Was this review helpful? Yes
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear msCath, 'Unusual, Luxurious, Memorable' what a fantastic words to read in your review! Thank you so much for sharing this in your extensive review and 5 star rating. Guest satisfaction is so important for us. I will share your experience with my team and hope to welcome you back some day back in Rotterdam. Kindest Regards, Joost van Gils... More

Frome, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 25, 2014

We stayed for two nights (Saturday & Sunday). We had two double rooms; we booked superior doubles but we have know way of knowing if this is what we stayed in. This hotel, on board a retired cruise liner has a split personality. The rooms were very comfortable, stylish and quiet but the breakfast experience in the Lido restaurant was... More

Was this review helpful? Yes
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Karin C, Thank you so much for sharing your experience after your stay on board the ss Rotterdam. I appriciate this very much! I'm sorry that you passed through some improvements. At the moment we're improving our breakfast setting in the weekends. The do not disturb signs has to be on your room. Please contact our reception if something... More

1 review
3 of 5 stars Reviewed July 25, 2014

Rooms where really nice, a bit out of the way if no car and expensive parking. Restaurant waiting staff was rubbish, and in a 3 day stay we returned 4 meals back to kitchen! Pool is only a paddling pool as well for kiddies

Was this review helpful? Yes
JvanGils-ssRotterdam, Manager at SS Rotterdam, responded to this review

Dear Sara M, Guest feedback is very important to us. Thank you for sharing this after your stay on board the ss Rotterdam. As team we're working hard to improve our service in the restaurant. This is our main focus! I hope to welcome you back in the future in Rotterdam as our guest! Kindest regards, Joost van Gils Operational... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to SS Rotterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SS Rotterdam

Address: 3E Katendrechtsehoofd 25, 3072 AM Rotterdam, The Netherlands (Formerly Cruise Hotel)
Location: The Netherlands > South Holland Province > Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — SS Rotterdam 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Despegar.com, Hotels.com, Venere, TripOnline SA, Odigeo and Tingo so you can book your SS Rotterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

330 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (248)
Viewed
Hotel & grounds (43)
Viewed
Room/suite (48)
Viewed
View from room (9)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Bathroom (10)
Viewed
Other (132)

Management photos: Courtesy of the property manager

Viewed
All management photos (83)
Viewed
Hotel & grounds (19)
Viewed
Dining (16)
Viewed
Room/suite (29)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay