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SS Rotterdam

3E Katendrechtsehoofd 25, 3072 AM Rotterdam, The Netherlands (Formerly Cruise Hotel)
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SS Rotterdam
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SS Rotterdam
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612 reviews from our community

Traveler rating
    206
    291
    74
    32
    9
See reviews for
80
301
9
96
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
  • All months
    (612)
  • Mar-May only
    (154)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (150)
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a memorably good dinner in the spacious and stylish Club Room restaurant. The Tasting Menu prepared for us was of top international standard, beautifully presented and delicious, with a good range of wines available. I was hoping 'treat' my local resident guest, and the reality surpassed our highest expectations. If you want a smart meal in a classy... More 

Was this review helpful? Yes 1
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear Christopher W, I'm so delighted to read that we exceed your expectations! Thank you so much for sharing your kind words on TripAdvisor. We look forward to welcome you back. Kindest Regards, Joost van Gils Operational Manager ss Rotterdam More 

San Luis Obispo, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cabins are very neat and tidy. Nice linens & comfy beds. The staff was always friendly in answering my many questions. I loved being able to catch a water taxi in minutes that came right to the ship, and cross the river quickly and added a thrill. Such a different experience that made the trip more fun. A great place... More 

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear Randy K. Thank you so much for sharing your review and recommending our Water Taxi shuttle! Your kind words about our team are also highly appreciated! We look forward to your next visit. Kindest regards, Joost van Gils Operational Manager ss Rotterdam More 

Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a unique setting. However we had the standard room which is located in the interior of the ship and as such does not have a window. The breakfast is great and the staff is very friendly. The setting of the ship is nice, but you need to take a paid tour to see the machine room etc. It's a... More 

Was this review helpful? Yes 1
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear ikkebenikke, Thank you for sharing your review after your stay. Our superior rooms offer an porthole window. At the moment we work hard to optimize our WIFI in all hotelrooms. To access the city centre you can also use our Watertaxi shuttle to Leuvehaven/Coolsingel. We look forward to welcome you back. Kindest regards, Joost van Gils Operational Manager ss... More 

Istanbul, Turkey
Top Contributor
76 reviews 76 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The SS Rotterdam Sneek was our 3rd and final stop during our 4-day tour of The Netherlands with family. After booking the rooms I found out out it belongs to the same group - Westcord Hotels - as te hotel we stayed in on the first night at Terschelling. When approaching the pier, you do not expect such an impressive... More 

Was this review helpful? Yes 1
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear Ivo-Knottnerus, What a pleasure to read your review of your recent stay with us. Thank you for sharing this review and for all the kind words. I‘m delighted to read that the hotel and my entire team have met your expectations! As a Operational Manager I’m proud to have such dedicated team members! Thank you for choosing our hotels,... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you like stately ocean liners then this is the hotel for you. I don't mean the huge modern ships we have now, but ships from a bygone era when life ran at a kinder pace. The food in the Lido was great and available all the time but in the evenings you can eat in the Club Room. The... More 

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear ancienttraveller80, Thank you so much for recommending us and rating us 5/5 stars! We appreciate this very much and I will share this with my entire team! We look forward to welcome you back in the future. Kindest regards, Joost van Gils Operational Manager ss Rotterdam More 

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ever wondering how it would be on a cruise ship crossing over to America? On the SS Rotterdam you will go back in time! Every thing is brand new but looks from the sixties. Just walk around there is enough to see. You can always take the water taxi to town and enjoy the night life of Rotterdam.

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear Dlanor80, Thank you for sharing your experience of the ss Rotterdam. It's very nice to read the experiences of our guests. This is really an inspiration for our team. We look forward to welcome you back in the future! Kindest regards, Joost van Gils Operational manager More 

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My visit and stay on SS Rotterdam was a wonderful highlight to a 3-week holiday in Europe in autumn 2014. As a boy growing up in the New York City area, I remember SS Rotterdam when she would sail into New York Harbor. I am happy that this majestic ship has a new career as a hotel in her home... More 

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear Joseph S, We are so delighted to read your review. It was really a honor to welcome you on board in Rotterdam during your trip in Europe. Your kind words are highly appreciated! We look forward to welcome you back. A returning guest is the biggest compliment we can get! Kindest regards, Joost van Gils Operational Manager ss Rotterdam More 

Vigo, Spain
Top Contributor
55 reviews 55 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The SS Rotterdam is a former passenger liner and cruise ship of the Holland-America Line. She was certainly one of the "Queens of the Sea" and retains much of her former glory. Of course, it would be fantastic to see her sailing again but being permanently berthed in the city of Rotterdam as a floating hotel and museum is not... More 

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Dear Stephen C Thanks for highly recommending the ss Rotterdam in your review. I appreciate this very much! We look forward to your next visit in Rotterdam. Kindest regards, Joost van Gils Operationeel Manager ss Rotterdam More 

Rotterdam, The Netherlands
Top Contributor
135 reviews 135 reviews
59 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very original hotel, at a great location in Rotterdam. Service was very good, flexible and wiling to adapt themselves to the customer (group of collegues). The room I had was spacious, complete and clean. The only negative was the porthole could not be opened. We had several lunches and made use of the bar. All o.k. Recommended!

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Thanks for sharing your kind words! I'm very happy to read that you enjoyed your stay! We look forward to welcome you back in the future! Kindest regards, Joost van Gils, Operational Manager ss Rotterdam More 

Howden, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Being regular cruiser and lover of history/architecture we were really looking forward to staying on the SS Rotterdam and she didn't let us down. We were picked up from the Metro station by the lovely lady driving the free shuttle bus who gave us a quick history lesson on the ship. We were supposed to check in at 3pm but... More 

Was this review helpful? Yes
JoostvGils, Manager at SS Rotterdam, responded to this review

Thanks a lot for sharing your 5-star review and such a kind words. I'm so delighted to read your experience. This is such an inspiration for our team! We look forward to welcome you back some day in Rotterdam! Kindest Regards, Joost van Gils Operational Manager ss Rotterdam More 

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