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All 15 Leiden hotels

Bastion Hotel Leiden/Voorschoten

3.0 of 5 Hotel   |   Voorschoterweg 8, 2324 NE Leiden, The Netherlands
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Bastion Hotel Leiden/Voorschoten
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Ranked #13 of 15 Hotels in Leiden
A recent review
4 of 5 stars Reviewed August 2, 2014
Andy3212014 Brussels, Belgium
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19 reviews from our community

Traveler rating
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    7
    10
    1
    0
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11
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 2, 2014

We had one night at the hotel while visiting the area. The staff were extremely friendly. The rooms basic and clean. We had dinner which was well priced and good. Our only surprise what the cost of the breakfast. There is a pool close to the hotel. Can recommend the place, but check what your reservation says when you arrive... More

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BastionHotelGroep, Eigenaar at Bastion Hotel Leiden/Voorschoten, responded to this review

Dear Andy3212014 , We would like to thank you very much for sharing your feedback regarding your stay with us at the Bastion Hotel Leiden/Voorschoten. Guest satisfaction is very important to us and we try our hardest to make sure all our guests have a great experience in our hotels. We are pleased to find out that you have enjoyed... More

Llanidloes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 4, 2012

We stayed in this hotel for three nights at the end of September. My partner had booked through Booking.com and prepaid - but when we arrived, the receipt we were given somehow included unbooked breakfasts and a further unspecified extra amount. In total €103 euros more than shown on the printout of the receipt, which he had thoughtfully taken with... More

Was this review helpful? Yes 3
Bastion Hotel G, Owner at Bastion Hotel Leiden/Voorschoten, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 28, 2012

The hotel, a standard three star hotel is fine in all aspects. But.... I booked through Booking.com and I took my paperwork with me. At the check in I was given an invoice - they had already taken the money via Visa Debit card - and it was 103 euros more. Now the booking was a simple unchanged booking so... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Leiden/Voorschoten, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Leiden
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2012

Bastion Hotel is a good deal for those expecting the avarage... Almost everyting is avarage; the rooms, cleanliness, etc. The bathroom was a little below avarage. And the rooms upstairs can only be reached by stairs, so for those travelling with luggage must be cafrefull! The hotel is situated in a very quiet residential zone, but it is a little... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
India
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 19, 2011

This is a hotel for the business or leisure traveller in a hurry. Very clean, professional ambiance, enough parking, an opening in the porch bang on the cycle path and lush green road side, the hotel seats conveniently on a corner of Leiden to Voorschoten highway. The lobby internet is always connected (online) and the staff very friendly. But the... More

Was this review helpful? Yes 2
Cambridge
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2011

If you have a car/bicycle or OK with buses, than it is a very good choice. The breakfast was excellent, the rooms were cosy and very clean.

Review collected in partnership with OctopusTravel

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2010

Booked at short notice whilst travelling back to blighty following a business trip. Paid 80 euro for a twin room with breakfast. Dinner was better than a comparable travelodge by some margin but it served a purpose, to fill a hole. Room was very clean and adequate but I wouldn't use it if I was taking wife on a city... More

Was this review helpful? Yes 3
Brisbane - Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 14, 2009

The location is fairly quite, away from the main centre of Leiden, ideal if you have your own car or bicycle..can be noisy on the weekends, a football field adjacent, you might also have trouble getting a park because of all the spectators watching football. The good thing is you can watch a game for free. But we were lucky... More

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 10, 2009

My wife and myself stayed there for a total of about 4 weeks in April & May in 2009. If you have a car thats great because you will need one to get to anywhere else in Leiden from the Hotel. The parking is free but on the busy weekend you might have to park your car away from the... More

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Additional Information about Bastion Hotel Leiden/Voorschoten

Address: Voorschoterweg 8, 2324 NE Leiden, The Netherlands
Location: The Netherlands > South Holland Province > Leiden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Leiden/Voorschoten 3*
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