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Bastion Hotel Leiden/Voorschoten

Voorschoterweg 8, 2324 NE Leiden, The Netherlands
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Bastion Hotel Leiden/Voorschoten
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Ranked #14 of 15 Hotels in Leiden
A recent review
3 of 5 stars reviewed 2 weeks ago
PATRICIA L Sao Paulo, SP
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23 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Westwood, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Last minute booking get you this for Leiden. Very miminal accomodation -- clean but overall just ok to poor. No hair dryer in room & none available at recepton my first morning. Food & bar are decent -- breakfast was ok. Refrigerator & kettle in room were a nice addition. Beds are very small, and very uncomfortable. No additional sheet... More 

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Sao Paulo, SP
Top Contributor
75 reviews 75 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel after visiting the Keukenhof. It is near the park, but we stayed for two days and booked the next day to visit the center of Leiden that had absolutely nothing to do. So my recommendation is to stay at this hotel just for one night. Far from the center, but with good acomadações and free... More 

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Brussels, Belgium
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 2, 2014

We had one night at the hotel while visiting the area. The staff were extremely friendly. The rooms basic and clean. We had dinner which was well priced and good. Our only surprise what the cost of the breakfast. There is a pool close to the hotel. Can recommend the place, but check what your reservation says when you arrive... More 

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BastionHotelGroep, Eigenaar at Bastion Hotel Leiden/Voorschoten, responded to this review

Dear Andy3212014 , We would like to thank you very much for sharing your feedback regarding your stay with us at the Bastion Hotel Leiden/Voorschoten. Guest satisfaction is very important to us and we try our hardest to make sure all our guests have a great experience in our hotels. We are pleased to find out that you have enjoyed... More 

Llanidloes, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 4, 2012

We stayed in this hotel for three nights at the end of September. My partner had booked through Booking.com and prepaid - but when we arrived, the receipt we were given somehow included unbooked breakfasts and a further unspecified extra amount. In total €103 euros more than shown on the printout of the receipt, which he had thoughtfully taken with... More 

Was this review helpful? Yes 3
Bastion Hotel G, Owner at Bastion Hotel Leiden/Voorschoten, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 28, 2012

The hotel, a standard three star hotel is fine in all aspects. But.... I booked through Booking.com and I took my paperwork with me. At the check in I was given an invoice - they had already taken the money via Visa Debit card - and it was 103 euros more. Now the booking was a simple unchanged booking so... More 

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Leiden/Voorschoten, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More 

Leiden
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2012

Bastion Hotel is a good deal for those expecting the avarage... Almost everyting is avarage; the rooms, cleanliness, etc. The bathroom was a little below avarage. And the rooms upstairs can only be reached by stairs, so for those travelling with luggage must be cafrefull! The hotel is situated in a very quiet residential zone, but it is a little... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
India
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 19, 2011

This is a hotel for the business or leisure traveller in a hurry. Very clean, professional ambiance, enough parking, an opening in the porch bang on the cycle path and lush green road side, the hotel seats conveniently on a corner of Leiden to Voorschoten highway. The lobby internet is always connected (online) and the staff very friendly. But the... More 

Was this review helpful? Yes 2
Cambridge
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2011

If you have a car/bicycle or OK with buses, than it is a very good choice. The breakfast was excellent, the rooms were cosy and very clean.

Review collected in partnership with OctopusTravel

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2010

Booked at short notice whilst travelling back to blighty following a business trip. Paid 80 euro for a twin room with breakfast. Dinner was better than a comparable travelodge by some margin but it served a purpose, to fill a hole. Room was very clean and adequate but I wouldn't use it if I was taking wife on a city... More 

Was this review helpful? Yes 3
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