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Ibis Leiden Centre

3.0 of 5 Stationsplein 240-242, 2312 AR Leiden, The Netherlands
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Certificate of Excellence 2014
Ibis Leiden Centre
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Ibis Leiden Centre
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296 reviews from our community

Traveler rating
    77
    146
    59
    12
    2
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58
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for the first time at IBIS Leiden and found it nice business like hotel. Could be better if they provide tea/coffee maker in each rooms otherwise the rooms were nice and clean. Very conveniently located just few minutes walk from the central station

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2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for posting your thoughts on here. We really value your feedback. Kind regards Team ibis Leiden Centre More 

Stonehaven, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Budget IBIS hotel - very comfy bed, clean modern room and super quiet even though it overlooks the rail station. Good wi-fi easy to access. All you can eat breakfast was great. Supermarket open until 10pm just round the corner and less than 5 minutes walk from Leiden station.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind regards Team ibis Leiden More 

Bucharest, Romania
1 review
1 of 5 stars Reviewed January 9, 2015

As a hotel chain,the way to handle check in process is the worst I ever had.There is no information provide by the staff about the way to handle the payment.They frozen the deposit for my stay in the hotel without asking my approval about that,even I had told many times,the card I'm using a debit card not a credit card.The... More 

Review collected in partnership with Accorhotels.com

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2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Dear Sir, We are sorry that you feel this way. Indeed the garantee policy from our hotelgroup is very strict. We need to have a garantee for your stay. The use of a credit card or debet card is the difference. Our reception staff will be more allert in the future for use of a debet card. Please do not... More 

Western Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

A great hotel for the middle budget traveller. Peerfectly situated five minutes walk from the train station and just around the corner from everything this beaitiful town has. The staff are brilliant ... friendly, welcoming, caring and helpful ... can't speak highly enough of them. Spacious rooms are spotless and cleaned well every day. Free Wifi all over hotel and... More 

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your very kind words. Very much appreciated!!!! Delighted to hear that you enjoyed your stay with us. Kind regards, Team ibis Leiden Centre :) More 

Cambridge, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2014

Friendly person and clean rooms with the exception that the board was not cleaned. I believe it is difficult to find a quiet place in this windy region therefore be not surprised if you hear the pressure on the window. Parking spaces missing. Parking slots available externally but very expensive. Difficult to find with a car because the hotel lies... More 

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. Kind regards, team ibis Leiden More 

Saint Paul, Minnesota
Top Contributor
114 reviews 114 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 7, 2014

Well located next to the train station with all the basic necessities. Very helpful staff, they let us check in very early. Clean, quiet, good wifi. Nice lobby. Value hotel and rooms basic so if you expect this, you will be happy.

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you very much for your review - delighted that you enjoyed your visit. I look forward to welcoming you back soon. Kind regards Team ibis Leiden Centre More 

Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

The hotel is located close to the train station! Perfect for business trips. The bed was not too soft and not too hard, just perfect. Had two good nights of sleep. Breakfast was good and service too. Very kind staff. Happy with my stay and will happily return.

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Team ibis Leiden Centre More 

Lagos
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2014

I love this hotel. Ibis is one of my favorite hotels and this one rates highly because of the location right across the Leiden Centraal Train and Bus Station. Check in was great, easy and no fuss. I find the reception staff quite nice and helpful. Little things like helping me find my way around, helping with an adaptor for... More 

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Dear Guest, Thank you very much for having taken the time to post your review on Tripadvisor. I am delighted to read that you enjoyed your stay with us and particularly appreciated the friendless of our team. Indeed each guest is very important for each of us, and you make us a beautiful present by writing such words. We hope... More 

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Additional Information about Ibis Leiden Centre

Address: Stationsplein 240-242, 2312 AR Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Leiden Centre 3*
Number of rooms: 118
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Hotel Style:
#3 Business Hotel in Leiden

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