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Ibis Leiden Centre

3.0 of 5 Stationsplein 240-242, 2312 AR Leiden, The Netherlands
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Certificate of Excellence 2014
Ibis Leiden Centre
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Ibis Leiden Centre
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286 reviews from our community

Traveler rating
    74
    142
    56
    12
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Bucharest, Romania
1 review
1 of 5 stars Reviewed 2 weeks ago

As a hotel chain,the way to handle check in process is the worst I ever had.There is no information provide by the staff about the way to handle the payment.They frozen the deposit for my stay in the hotel without asking my approval about that,even I had told many times,the card I'm using a debit card not a credit card.The... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Dear Sir, We are sorry that you feel this way. Indeed the garantee policy from our hotelgroup is very strict. We need to have a garantee for your stay. The use of a credit card or debet card is the difference. Our reception staff will be more allert in the future for use of a debet card. Please do not... More 

Western Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A great hotel for the middle budget traveller. Peerfectly situated five minutes walk from the train station and just around the corner from everything this beaitiful town has. The staff are brilliant ... friendly, welcoming, caring and helpful ... can't speak highly enough of them. Spacious rooms are spotless and cleaned well every day. Free Wifi all over hotel and... More 

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your very kind words. Very much appreciated!!!! Delighted to hear that you enjoyed your stay with us. Kind regards, Team ibis Leiden Centre :) More 

Cambridge, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2014

Friendly person and clean rooms with the exception that the board was not cleaned. I believe it is difficult to find a quiet place in this windy region therefore be not surprised if you hear the pressure on the window. Parking spaces missing. Parking slots available externally but very expensive. Difficult to find with a car because the hotel lies... More 

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. Kind regards, team ibis Leiden More 

Saint Paul, Minnesota
Top Contributor
116 reviews 116 reviews
49 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 7, 2014

Well located next to the train station with all the basic necessities. Very helpful staff, they let us check in very early. Clean, quiet, good wifi. Nice lobby. Value hotel and rooms basic so if you expect this, you will be happy.

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you very much for your review - delighted that you enjoyed your visit. I look forward to welcoming you back soon. Kind regards Team ibis Leiden Centre More 

Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

The hotel is located close to the train station! Perfect for business trips. The bed was not too soft and not too hard, just perfect. Had two good nights of sleep. Breakfast was good and service too. Very kind staff. Happy with my stay and will happily return.

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Team ibis Leiden Centre More 

Lagos
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2014

I love this hotel. Ibis is one of my favorite hotels and this one rates highly because of the location right across the Leiden Centraal Train and Bus Station. Check in was great, easy and no fuss. I find the reception staff quite nice and helpful. Little things like helping me find my way around, helping with an adaptor for... More 

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Dear Guest, Thank you very much for having taken the time to post your review on Tripadvisor. I am delighted to read that you enjoyed your stay with us and particularly appreciated the friendless of our team. Indeed each guest is very important for each of us, and you make us a beautiful present by writing such words. We hope... More 

Petaling Jaya, Malaysia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 15, 2014

We booked for a triple room here for three days in early Nov n then another three days in mid Nov after we toured other warmer European cities n come back to rest before our return flight back home. On checking in first time, to our surprise, we found that the triple room was very small n congested for the... More 

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2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your comments, we can assure you the matter is being looked in to and will be dealt with accordingly. Kind regards More 

crazylass
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 12, 2014

I stayed here for 4 days recently with my 7 month old baby. Check-in was very fast and efficient, breakfast was plentiful if not exciting and the entire hotel was very quiet. The beds and pillows are very comfortable and the bathroom if a bit on the small side was clean and more than adequate. Durin my stay the staff... More 

Was this review helpful? Yes
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards Team ibis Leiden Centre More 

London
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 11, 2014

Agreed with other reviews that this is of course a typical Ibis. However the location is excellent, 3 mins from train station and very close to centre of town. The staff could not have been more helpful and this always makes a huge difference. Lovely comfy beds. Could not really fault it at all for the price.

Was this review helpful? Yes 1
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Team ibis Leiden Centre More 

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Additional Information about Ibis Leiden Centre

Address: Stationsplein 240-242, 2312 AR Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Leiden Centre 3*
Number of rooms: 118
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Hotel Style:
#3 Business Hotel in Leiden

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