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Holiday Inn Leiden

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Haagse Schouwweg 10, 2332 KG Leiden, The Netherlands
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1 room 1 guest
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Holiday Inn Leiden
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397 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
  • All months
    (397)
  • Mar-May only
    (112)
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London, United Kingdom
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

“Holiday Inn Leiden was the first Holiday Inn hotel in Continental Europe,” states the website. Certainly, it is lavishly conceived; the Image Gallery on the same website gives an accurate idea, with the exception of the photos of the surroundings, which are all some way away. Like most US-managed chains, it starts from the assumption that guests will arrive by... More 

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Belgium
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had reservation for four nights using the stay three get four nights, we choose the one with the breakfast option. Check in was quick, the children were each given a goody box. We had a room on the interior of the second floor. The room was nice and clean. However, the bath tub needed an overhaul, it was a... More 

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NY
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. Stayed in an executive suite. Nice big room. Very clean. Great breakfast. Love the bike rentals on site. Very convenient. The only issue I had was with the wifi. Not very reliable. As other reviewers have stated, rooms on the atrium side can be a bit noisy during breakfast. If you like to,sleep in, request a room facing... More 

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Ostend, Belgium
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

To dicover the gem Leiden is, the hotel is a convenient base. Although about 3,5 km from the city centre its advisable to take a taxi if you are with three or more persons. It will be cheaper than the bus. The hotel and rooms are modern and without reproach. the staff is helpful and friendly. A good thing is... More 

Was this review helpful? Yes 1
HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear Edwin, Thank you for taking the time to write this review. Good to hear you enjoyed your visit in good old Leiden! Did you know we also rent bicycles, very convenient if you want go into Leiden, the Northsea beaches, musea, etc. Your kind comments will be shared with all staff, they'll really appreciate it. When visiting this area... More 

Hong Kong, China
Level Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

we had a nice double room with two beds, enough for 4 of us, all was working well, nice badroom, and space enough for our 4 suitcases to keep. nice pool, childrens play area, breakfast very well done, lots of variety.

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Hi Bob and good morning Hong Kong! All the way from China and you and your family choose our hotel to stay, thank you very much! We have a lot of facilities (indoor pool, bicycles -for adults and children-, billiards, table tennis, play stations, etc. and a Jungle Club for our youngest guests) to keep kids busy and they love... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

Comfortable and big room. I had a top floor room. The rooms at the ground floor looked awkward as you would exit right in the parking lot. The breakfast was quite excellent and the staff very helpful and professional. A drawback is that it is not quite close to city centre. A good choice though for my first visit to... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Hi Cesar, good day! We wish we always get comments such as your. THANK you, really nice to hear you enjoyed staying with us -we'll inform all employees of your kind words-, especially during your first visit to Leiden, we hope you will have many many more! Please be assured you are more than welcome. Kindest regards, The Holiday Inn... More 

st louis, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked the Holiday Inn Leiden for it's cleanness, the rooms and the staff. However, this is the first time ever I found a place (any place) that CHARGES FOR TAP WATER !!! I am in the Netherlands (wanter is not an issue), want to drink tap water with Dinner and need to pay 1Euro per pitcher (even if I... More 

Was this review helpful? Yes 1
HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear Chen, Thank you for this review and good to hear you enjoyed your stay here in Leiden. In the States free water is very comon, in Europe it's very normal to charge a tiny fee for water. Your water comment wil be discussed with management very soon. Again, thank you for your kind words. Kind regards, The Holiday Inn... More 

Manchester, United Kingdom
Level Contributor
179 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel with a good spread of amenities most of which we were unable to take advantage of as the purpose of our visit was to help our daughter settle into life in Leiden in preparation for her foreign experience year at Leiden University. The hotel's location is good if you have a car but less convenient if you don't.... More 

Was this review helpful? Yes 1
HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you this review. Did you know we have free shuttle service (see the schedule on our site) to the rail way station. Perhaps from there you a close to your daughter's place. We hope you are and if so, we do hope we may have the pleasure of wecoming you back real soon. Again, thank yyou for... More 

Humble, Texas
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good room, a bit far away but that's ok as it was holiday time and I was away from all the kids and noise. Has a pool which I didn't know about, also a plus. Food in the bar was tasty and not overly expensive. It's a bit away from the town centre but that wasn't a problem for me... More 

Was this review helpful? Yes
HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Good morning Texas! Thank you for this nice review, good to hear you enjoyed it here in Leiden (including our indoor swimming pool, new fitness area, bicycle rent, etc., etc.) and that the food in our Ocean grill bar-restaurant was tasty (with different specials daily). By car it's approx 5 mins to the centre of historic Leiden, one can also... More 

Brussels, Belgium
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since we have become parents, there are few places where we could feel really welcomed and not strange about going out with a moody or screaming child. I was very surprised when we discovered Holiday Inn Leiden, that it was designed to respond to the needs of a family with children. There are multiple things that I liked during my... More 

Was this review helpful? Yes 1
HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Good morning Simona, Please be assured your kind comments will be shared with all staff, THANK YOU! We also thank you for taking the time to let us know that you and your family enjoyed your stay with us. We think we can say that our swimming pool, the fishes and turtles are kid's most favorite and of course the... More 

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