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All 15 Leiden hotels

Holiday Inn Leiden

4.0 of 5 Hotel   |   Haagse Schouwweg 10, 2332 KG Leiden, The Netherlands
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Ranked #5 of 15 Hotels in Leiden
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Fishperson Rockville
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297 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Rockville
Top Contributor
144 reviews 144 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I;d do 3.5 stars if I could. This Holiday Inn is rather unique in that it more a family oriented vacation resort as opposed to the normal hotel of this brand. Rooms are ok and comfortable, though their definition of "firm" pillow is not anything more than soft. There is not much in the way of draw space so a... More

Was this review helpful? Yes 1
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for taking the time to write a review. Your comments (only two walk in showers, pillows) will be discussed. We're glad you enjoyed the pool (we also have a lot of extra facilities such as a Jungle club for our youngest guests, kids check in, table tennis, bicycle rental, a brandnew fitness area, sauna, etc.) and... More

Vaxjo, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Holiday Inn in Leiden is a lovely modern hotel situated on the outskirts of Amsterdam with great transfer possibilities to the airport. Very spacious rooms with fantastic beds and clean en suite bathroom. Breakfast is huge and well worth its money. Staff us nothing but proffesional and I truly appreciated our stay. Hotel is both children and petfriendly.

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, THANK YOU! Thank you for such a nice review. We're glad you enjoyed your stay with us, incl. our new mattrases in all rooms. Our extended breakfast buffet is very popular and good to hear you liked it as well. Your comments will be shared with our staff, they'll realy appreciate your kinds words. May we welcome you... More

Cardiff, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel for kids. Spent 4 nights here on the Family Package and B&B package and Value for Money was superb if you bookd meals in advance. We got 2 Queen size beds and B&B. The Hotel was clean, parking easy and the Pool & food was great. The play area was a real bonus that kept a 3yr old... More

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

WOW, thank you for this very nice review. All employees have seen your kind words, they'll really appreciate this very much. We do admit the Jungle club for our youngest guests needs some refurbishment, this is on our priority list. Again, thank you very much for so many compliments. May we welcome you back soon? We look forward to seeing... More

Bucks
Top Contributor
58 reviews 58 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this on IHG points at short notice for one night en route to Centre Parcs, and got the exterior facing room we'd requested, making it easy to park up at the back of the hotel and wheel our luggage in. The family room was as we expected and fine for a one night stay, and the children enjoyed... More

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, We thank you for taking the time to write such a nice review. We'll share your kind words with the entire staff. Your comments concerning breakfast will be discussed with the appropriate departments. We're glad to hear you and your family enjoyed your stay and the city of Leiden. May we welcome you back soon? Kind regards, The... More

Toronto, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

During check-in staff implies that breakfast is included. In my case it was not, which I found out when I received the hotel bill. 20 Euro's is way overpriced for the buffet you get here. Atrium on the inside is very noisy. Lot of kids running around and quite some noise from the restaurant and the fountain.

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for your review. Please accept our apologies for thinking breakfast was included. We'll discuss this with the front desk staff. Please note on the charge card it is clearly indicated if breakfast is or is not included. We only receive very positive compliments and we score very high (guest's reviews) of the very very extended breakfast... More

The Hague, The Netherlands
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

My parents and I stayed here for about ten days between the end of July to the beginning of August. We were pretty impressed by the amount of guests the hotel received and the lovely layout of the hotel. Though the rooms needed a bit of an update, they were perfect for what we needed. The location of the hotel... More

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pedro008, Public Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Nice to read: fantastic location and great hotel, thank you! Please accept our apologies concerning your comments about our rooms and dinner buffet, we'll discuss your feed back with the various departments involved. Your positive comments concerning dinner in the Ocean bar-restaurant will be shared with our staff as well. And thank you for the tip for the... More

leusden
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

Unlike a lot of Dutch hotels, this one actually has nice, US-style beds and proper big pillows, choice of hard and soft. Clean rooms located around a central atrium (inside) and the outside of the hotel. Friendly staff. Right off exit 8 on the A44 freeway, free parking for hotel guests. Downside: some noise from breakfast/playground/atrium area (and fountain at... More

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for your feed back. We're very glad you enjoyed our (recentlly renewed in all rooms) beds and pillow menu. We will discuss your comment with the departments involved concerning the noise, please accept our sincere apologies for any inconvenience you may have experienced. Again, thank you for your positive review and for taking the time to... More

Arnhem, The Netherlands
Top Contributor
66 reviews 66 reviews
47 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 10, 2014

Stayed here for the weekend to discover beautiful Leiden. Check inn was ok and the room located on the floor level and facing the centre court or dome. So no day light and no fresh air by opening a window or so. A bit claustrophobic just like a cruise ship,s cabin . The room was ok and very small but... More

Was this review helpful? Yes 1
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for taking the time to give us your feed back concerning your stay with us. We're very sorry to read you felt a bit claustrophobic. May we advice you -for this reason and also for the noise you experienced with children- when visiting us again to ask for a room on the exterior side of the... More

Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 7, 2014

Stayed for 9 nights in this hotel. Nice for families. Good facilities: parking, pool, WiFi. Clean rooms. The hotel is far from the city center, you need to have a car, easy access to highway. Rooms with no windows to open (you are forced to sleep with air conditioner) Breakfast with variety of food but same menu every morning. After... More

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for your feed back and good to hear you enjoyed your stay. Please note the aircirculation in the room is fresh air, straight from outside. You comment concerning the variety of food will be discussed, it has our attention -on our very extensive breakfast buffet we serve over more than 125 items!-. Again, thank you for... More

1 review
5 of 5 stars Reviewed August 7, 2014

We booked this as a stopover enroute to Amsterdam. The facilities for children were excellent. The pool was clean and easily accessible from the room. There is a childrens play room in the middle of the complex and my son lived the indoor fish pond with giant fish and turtles. During our stay one of the conference rooms had been... More

Was this review helpful? Yes
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, WOW, it is really nice to read that you and your family enjoyed your stay with us so much. It is always nice to receive a compliment and I can tell you that all employees -including the bar man!- were informed of your very kind words, THANK YOU. Please come back when visiting Leiden again, we look forward... More

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Additional Information about Holiday Inn Leiden

Address: Haagse Schouwweg 10, 2332 KG Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Leiden 4*
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Also Known As:
Holiday Inn Leiden Hotel Leiden
Leiden Holiday Inn

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