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Holiday Inn Leiden

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Haagse Schouwweg 10, 2332 KG Leiden, The Netherlands
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Holiday Inn Leiden
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Holiday Inn Leiden
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350 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel a couple of nights for a business meeting. Staff was courteous, but I would not return, because the internet access was terrible, going off and on repeatedly. Also, I didn't like the fact that the bathroom light was operated solely by a motion detector and timer, and could not be controlled by the guest.

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Ludwigsburg, Germany
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed there for one night only. It is a very spacious place for families, with a good restaurant inside distributed in a very big indoor square. Kids can play while parents eat! The only problem was the swimming pool... too cold! There was a bit noise from the kids but I think it is not a problem for a... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Good morning Germany, Nice review. Thank you for taking the time to write this feed back and thank you for your positieve words, we'll inform our employees. May we welcome you back soon? Please do, we look forward to see you and your family again. Kindest regards, The Holiday Inn Leiden Team More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Hotel room was okeish of size with 2 adults and 2 small kids. Beds just a little bit small but slept well. Breakfast had a large variety of meals and there was always plenty of everything while the waitresses kept on cleaning the tables, nice. If you have early going to bed kids I recommend to ask for a room... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Nice comments, thank you so much. Your kind words will be shared with all employees. Again, thank you and please visit us again soon, we look forward to welcoming you and your family back to Leiden. Kindest regards, The Holiday Inn Leiden Team More 

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a week. The rooms were simple and adequate, but the settings and arrangement of the rooms of this hotels facing the dining halls makes it very noisy every meal times. I am not blaming the diners and guests, but the noise is very distinct from my room daily. Otherwise, the (paid) wifi?LAN connection in the lobby... More 

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HolidayInnLeiden68, Public Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for taking the time to write this review. We offer all guests free wifi upto 512Kb, to check all your emails, airline tickets, etc. Your comments concerning the noise in the restaurant will be discussed, please accept our apologies for the inconvenience caused. Thank you for your kind words about the staff and bathroom. We hope... More 

Bucharest, Romania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicely located on Leiden outskirts with a generous parking, great indoor pool, nice kids playground area, good restaurant with intl open buffet, fantastic weekend family packages and convenient highway access to Amsterdam, Keukenhoff or other destinations.

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Bună ziua Bucharest! Nice review, thank you very much. Good to hear you enjoyed your Leiden visit, including our hotel and all its facilities. It's always nice to receive a compliment and your kind words wirll be shared with our staff. Again, thank you. Please visit us again soon! Kindest regards, The Holiday Inn Leiden Team More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Construction site drilling / major works in the hotel beginning at 0730 during both mornings of my stay. Hotel elected to start at this time so they could open the wellness centre at 1000. Complete disregard for feedback and requests to reschedule for later in the morning. Staff very dogmatic in their response. Have stayed in many fantastic hotels around... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Please accept our sincere apologies for the inconvenience you experienced (drilling?). We were quiet surprised with your comments concerning our staff . Also, the swimming pool area, incl. sauna opens daily at 7! If you can give us more feed back we would appreciate it. Again, please accept our apologies. May we advice you next time, if you... More 

Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel consists of rooms around a central court, which contains the Garden restaurant, children's play areas and what I think are conference facilities. As others have said, this can make rooms that face inward rather noisy, especially if they are near the restaurant. Inward and outward facing rooms are back to back, meaning that the corridor passes the only... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, We thank you for this review. You comments will be discussed and they have our attention. Please accept our apologies for any inconvenience caused. We're glad you enjoyed the city of Leiden and we look forward to welcoming you back. Kindest regards, The Holiday Inn Leiden Team More 

stoke
Top Contributor
82 reviews 82 reviews
58 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night on a tour of Holland & Germany Great facilities with swimming pool, table tennis etc and the "garden " restaurant area for breakfast and meals. Several separate seating areas if you need a quiet moment to read a book, magazine or for a chat. Also has a separate "ocean" bar with a great selection of beers... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Great review, thank you very much. We're glad you enjoyed your stay with us and all the various facilities and offer, also for our youngst guests we have the Jungle Club (and we offer bicycle rental, as we are only approx. 10 mins away from the center of Leiden and f.i. the North Sea beaches). Again, thank you... More 

Kingsdown, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a 4 day package and the stay was comfortable, 1st night dinner and 2 tickets for Keukenhof included. Restaurant is Ok and should include coffee in the evening Dinner. Super Pool, ask for a quiet room away from the childrens play area. Keukenhof is only 20 min away and I recommend at least 2 visits(2 days). Rotterdam Harbour... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Really nice review, thank you so much. Taking a spido harbour tour, nice to hear you enjoyed this, we hope you don't mind that we use this 'tip' for our other guests. Leiden is centrally located between Amsterdam and Rotterdam, and we're only 15-20 mins away from The Hague. We have very good and quick train connections, then... More 

Cascais, Portugal
Top Contributor
61 reviews 61 reviews
45 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here some 10 years ago. Sadly, this hotel has gone downhill and despite the nice building it is now somewhat below average, and seems to be aimed mostly at the mass tourist trade (coach parties etc.). Reception looks good and the staff are excellent - friendly and helpful. The pool was good. The room was also good -... More 

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HolidayInnLeiden68, Guest Relations Manager at Holiday Inn Leiden, responded to this review

Dear guest, Please accept our sincere apologies for your stay with us not being very successful, we really regret this. All comments will be discussed with the departmens involved. We do appreciate your kind words about our staff and that you enjoyed our numerous facilities, pool, sauna fitness, pond, bike rental, table tennis, Jungle club for our youngest guests -they... More 

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