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All 12 Leiden hotels

Holiday Inn Leiden

4.0 of 5 Hotel   |   Haagse Schouwweg 10, Leiden 2332 KG, The Netherlands
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Holiday Inn Leiden

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Ranked #5 of 12 hotels in Leiden
Certificate of Excellence 2013
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299 people have reviewed this hotel

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102
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wiesbaden, Germany
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I read the reviews on the noise and was still unprepared. It isn't just that you can hear kids playing from the room, these kids were making so much loud shouting and yelling noise - and nobody thought to shush them. The hotel is dated, but seems well maintained. The staff are completely professional and friendly. It is the other... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Dear guest. First of all please accept our sincere apologies for the inconvenience you experienced. Please be assured we have taken approprioate steps and we will do our utmost to eliminate this problem. Thank you for your positieve words about our staff. It's always nice to receive a compliment, I'll forward your kind words to all of them. We get... More

East Anglia
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time in Leiden and so first time at the Holiday Inn Leiden. First impressions were somewhat mixed - the car park seems to have some building work taking place with an uneven surface and several piles of building material. Not exactly an encouraging place to leave car overnight (though on check in you are invited to park behind the... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Thank you for your comments, we're glad you liked our hotel. I can inform you we're 'cleaning' the landscaping and parking lot at the present moment, we fully understand your comment on this issue. The parking lot has barriers and guests can park their car right in front or near their rooms. Nice to hear you enjoyed the hotel and... More

brussels
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel has pretty decent rooms and has some great facilities for families including a pool and games equipment. If you are staying there as a single traveller, however, beware the noise. Fully half of the rooms face a very large open indoor space which contains the restaurant and some games for children. The noise echoes around the space. It... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Thank you for your feed back, we really appreciate it. You are correct, the rooms on the interior side are indeed more suitable for families, children can walk 'free' through the play area, swimmming pool, etc.. The exterior rooms near the free parking lot are more quiet. Thank you for your kind words concerning our rooms, facilities and our great... More

Antwerp, Belgium
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been back a number of times as a family and our stays have always been of a high standard. Perhaps if you travel with kids you become more tolerant and as long as the kids are happy, you are happy. We've tried outside rooms, inside rooms, rooms on the upper floors and ground floor and they have always... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Dear guest, What a nice review, thank you very much. We're glad you and your family enjoyed your stay with us and even more how nice to hear you all enjoyed previous visits as well. We'll forward your kind words to all staff, especially the breakfast collegues in our Garden restaurant. By car we're only 10 mins from the city... More

London UK
Top Contributor
90 reviews 90 reviews
70 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed February 27, 2014

What a dive. A gloryfied motel. Must have been a motel before it was turned into one of the worst Holiday Inns I have ever stayed in. Seriously! Room was like a box, no ventilation. Shower, come bathtub was plain dangerous to stand in. Shaving mirror only suitable for giants. Later and after I cried in a corner, I was... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Dear guest. We're very sorry to hear our hotel was not your hotel, not your place to be. We get many compliments -see the comments on this site- about our rooms, our fine beds, the very extensive breakfast and dinner buffets, including de special desserts (all you can eat and and we offer the kids-eat-free! program), etc., etc. and also... More

Houston
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 19, 2014

I stayed at this hotel while attending a conference in the heart of the city. First, it is a very inconvenient location to stay when needing easy transportation to and from the meeting site, which largely depended upon infrequently available taxis. Second, the room had a door open to the external world, with virtually nonexistent weatherstripping. Unfortunately, on the two... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Dear guest, Thank you for your feed back. Please accept our sincere apologies for all the inconvenience you experienced during your stay with us. May we advice you next time you would like another room to contact the front desk? We have rooms on the interior side (facing the indoor garden) of the hotel as well as on the exterior... More

Stockholm, Sweden
Top Contributor
138 reviews 138 reviews
132 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed February 7, 2014

The hotel is as usual very basic, it looks like a motel in the middle of nowhere. The breakfast has become smaller, and with less quality. The rooms are always the same, and especially the ones overlooking the parking lot are terrible. One has to go out, get wet, and then sleep mainly outside a garage. It does work for... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Dear guest. Thank you for your feed back. Needless to say we're more than willing to improve our product and service. Therefore, we will discuss your comments with the various departments. Please note our breakfast buffet has more than 115 imtes, we never made the buffet smaller, sometimes we do change some products, but never less than 115 items. We... More

Copenhagen, Denmark
Top Contributor
122 reviews 122 reviews
93 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 4, 2014

Was looking for a quick getaway as I found myself in the NL over an extra weekend... Main criteria were gym, indoor pool, and reasonable rail access from my base near Amsterdam. This place really did the trick. Excellent atmosphere, top facilities, a good-value evening buffet and conscientious, caring service. Was there on a weekend--the place does fill up with... More

Was this review helpful? Yes 1
pedro008, General Manager at Holiday Inn Leiden, responded to this review

What a nice review about your recent stay with us, thank you! We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service provided by all our facilities and our staff. The location of the hotel is just outside Leiden, we offer free... More

Brussels, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

We stayed here for a weekend at the beginning of February 2014. The hotel is large with lots of indoor space for children to play in, including a dedicated play area and pool. The buffet dinner was reasonable value at about EUR 30 per adult and children eating free. The hotel is very close to Leiden. Although near busy roads,... More

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pedro008, General Manager at Holiday Inn Leiden, responded to this review

Thank you for taking the time to let us know your experience from your recent stay with us. We appreciate your feedback, your very kind words. Your comments will forward it to all other departments. Please note our family rooms have two queen beds, size 1.40x2.00m (our executve rooms have one large bed, size 2.00x2.00m), mattrasses were recently renewed in... More

Oxford
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 31, 2014

I arrived in Leiden on 16th January and had booked an apartment for a week but when I turned out, the apartment was truly awful. I needed rescuing and, at minutes' notice, the Holiday Inn came to my rescue. When I rang them, I was upset and worried and they completely understood and were sympathetic and, without problem, they found... More

Was this review helpful? Yes 1
pedro008, General Manager at Holiday Inn Leiden, responded to this review

WOW!, thank you! Thank you very much for your positive feed back. Needless to say I forwarded your very kind words to all departments. Everyone likes to receive a compliment and I know all employees will appreciate your nice comments. We will look into the schedule of the shuttle bus. Again thank you. We hope to see you back soon.... More

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Additional Information about Holiday Inn Leiden

Also Known As:
Holiday Inn Leiden Hotel Leiden
Holiday Inn Leiden Hotel
Leiden Holiday Inn
Address: Haagse Schouwweg 10, Leiden 2332 KG, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Leiden
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Leiden 4*
Official Description (provided by the hotel):
Holiday Inn Leiden is located in Leiden which is best known as Rembrandt's birthplace. Famous for her cobbled streets, beautiful canals, Pilgrim fathers and museums ( Corpus, Naturalis). We are centrally located between Amsterdam and The Hague, near North sea beaches, Leiden University and Bio Science Parc. Holiday Inn Leiden offers 200 comfortable Superior, King- and Executive hotel rooms with air conditioning, a variety of leisure facilities, a stylish Garden restaurant, Ocean bar, gift shop and meeting facilities. Hotel guests have free access to our private parking For the necessary relaxation our mini gym, indoor swimming pool with sauna, kids play area and bike rental are at hand on our own property. Please note all public areas are non smoking. Our comfortable standard rooms are provided with 2 double beds and can accommodate a maximum of 4 guests. King rooms and Executive rooms (max. 2 persons) are also available. We guarantee a successful meeting in one of our 14 meeting rooms. All meeting rooms are provided with air conditioning, wireless high speed internet (at a surcharge) and comfortable seats. All technical equipment upon request. Thanks to the combination of all these ingredients, Holiday Inn Leiden can provide lively and stylish accommodation for you in the heart of the Randstad conurbation. ... more   less 
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