This was a repeat visit and exactly what I expected. Close to the train station and easy access by car. The room and bed were comfortable and the amenities about what you would expect from a standard business hotel. One big "plus" is the ample lobby with both bar and limited food service. It is a very comfortable area in... more

Having stayed in hotels all over the world for the last 40+ years, I can confirm this is the most unfriendly, unhelpful and rarely cleaned hotel I have ever stayed in. The manager uses the 'blue badge' disabled space outside the hotel and the reception staff could use a few weeks/months/years? of training with being front of house and dealing... more

I decided to stay at this hotel primarily due to its location. I was arriving by train and the hotel is literaly 3 mins from the station. I wasn't expecting the hotel to be great, but was just there for one night and willing to put up with it for the location. However, I was pleasantly surprised and found the... more

If location in Leiden were the primary issue, this hotel is perfect. Across from the train station, a short ride from the airport. And Leiden is a truly lovely university town. But this hotel is sub par in a town that does not have a lot of choices. Our room was small. but the disappointment was with the failed air... more

I had a nice experience during my stay at this hotel. I was there for sightseeing, experience some culture, etc. when I arrived from the airport, the train took me straight to Leiden within 15 minutes and there was the hotel next to the railway station. During my stay I visited Amsterdam and Leiden itself, these are very beautifull cities... more

Be aware that there are two linked hotels - a four star and a simple one - which share the same restaurant. However, there is no restaurant service on Sunday evenings. They do, however, provide very nice open sandwiches etc instead from the bar. I stayed in the simple hotel and the room was large if a little dated. It... more

A friend recommended the hotel to us as it was very conveniently close to the train station, merely a 5 min walk. It is a modern building situated next to a main highway, and when we arrived, they were digging up the road just outside the hotel, so we had to step over piles of sand and mud to get... more

We chose this hotel as it was the best we could find for our two night stay in Leiden and we got a great rate with breakfast thrown in. The hotel is very central right near the station and about a 12 min walk to the centre. The public areas were ok and there was a good choice at breakfast.... more

Terrible hotel, no service, personal lie. Booked twin room ( 2 beds ) for 5 nights 2 months in advance. Got confirmation and CC secure room. Arrived to hotel at 8 pm and was offered some room. After checking the room we saw 1 double bed ( we are 2 business partners ). After several minutes of negotiations with reception... more