We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Leiden B&Bs / inns

Best Western City Hotel Leiden

3.0 of 5 Small Hotel   |   Lange Mare 43, 2312 GP Leiden, The Netherlands
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Best Western City Hotel Leiden to your Saves list
Best Western City Hotel Leiden
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #9 of 13 Leiden B&B and Inns
A recent review
3 of 5 stars reviewed 3 weeks ago
Cezara A Bucharest, Romania
  • Overview
  • Reviews (48)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

48 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Bucharest, Romania
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is good, very central, close to the shopping and restaurants area. The room was very cold in the beginning, we had to wait a while to warm up. The bathroom was quite big, both with bathtub and shower. The breakfast was ok as well, standard continental. A big minus is the lack of a parking right next to... More

Was this review helpful? Yes
Leiden, The Netherlands
1 review
1 of 5 stars Reviewed June 4, 2014

We were really not happy. No hotel-own parking and the personnel did not inform about possibilities and REQUIREMENTS to use the parking close by- therefore, 65 Euros fee for wrong parking and NO support from the hotel, no refund, nothing. Also the rooms were loud and breakfast not good. Definitively not to recommend if you like a good service!

Was this review helpful? Yes
Doddington, United Kingdom
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2014

Overall we had an enjoyable 3 night stay using Leiden as a base to visit other parts of Holland. For this purpose Leiden is great as its in between Amsterdam, Delft, Gouda & Haarlem. The hotel was OK. The room was a little cramped and the wooden floor 'clacked' as the adhesive had dried out but was otherwise fine. Bed... More

Was this review helpful? Yes
Leiden, The Netherlands
1 review
1 of 5 stars Reviewed March 28, 2014

After several days of asking nicely, suggesting and proposing, and all the time accompanied by a big smile, the hotel staff did not live up to the expectations that we are used to from other hotel chains. On the last day I finally got to speak to management. After being put on hold for a long time I had to... More

Was this review helpful? Yes
Vosselaar, Belgium
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 24, 2013

We looked for a room near this old town's center. There it was. Through an outdated lobby we stayed in a modern room. Dutch, that is, everywhere a few centimeters less then elsewhere. But very OK. Only the mattresses: during the night, I felt I was falling out of the bed, but it was just an outdated mattress... The breakfast... More

Was this review helpful? Yes
Belleville, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 25, 2013

When staying in a hotel in Europe you have to forget what you are used to in Canada and enjoy the uniqueness of the historic buildings that have been converted into hotels. Our room was large and included all the amenities we are used to but reminded us of being in someone's guest room. Ensuite bathroom.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ghent, Belgium
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2013

stayed 2 nights, At the begining the location was abit difficult to find, the hotel indication was to small to see. The staffs service were excellent, very warm and welcome, breakfast provided were Dutchy! Great location for tourist and had a nice attractions, welcomed from the warmness of Dutch people and also the environment, surrounded by what tourist expected, churches,... More

Was this review helpful? Yes
Felixstowe, United Kingdom
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2013

We just had three nights at this hotel, whose main attraction is its location. The bed was comfortable; towels soft; and new toiletries provided every day, even if unused. Unfortunately, the place had an air of faded shabbiness, not helped by the anomalous large screen TV in reception and the out-of-order chips machine in the lobby. There was a kettle... More

Was this review helpful? Yes
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 2, 2013

This is Hotel is located one block from a canal and a few blocks from the main market and other tourist areas which makes this hotel a great place to stay for a Leiden visit. There is a nice church directly across the street. It is an older building, a bit shabby. We were given a 3rd floor room that... More

Was this review helpful? Yes
Brussels, Belgium
Top Contributor
132 reviews 132 reviews
131 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed June 29, 2013

I have stayed in this hotel twice due to its very convienient location, which is in the heart of Leiden. You can walk everywhere from the hotel. There are a lot of restaurants, shops, and bars in the near vicinity. The hotel itself is nice but basic. It has a interesting rustic decor. No frills but it is clean and... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Best Western City Hotel Leiden, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Best Western City Hotel Leiden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western City Hotel Leiden

Address: Lange Mare 43, 2312 GP Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western City Hotel Leiden 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Despegar.com, Priceline and Otel so you can book your Best Western City Hotel Leiden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

14 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (9)
Hotel & grounds (4)
View from room (2)
Dining (1)
Room/suite (2)

Management photos: Courtesy of the property manager

All management photos (6)
Room/suite (4)
Hotel & grounds (2)


Free High Speed Internet ( WiFi ) Restaurant
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer