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Holiday Inn Express Utrecht - Papendorp

3.0 of 5 Van Deventerlaan 10, 3528 AE Utrecht, The Netherlands
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Certificate of Excellence 2014
Holiday Inn Express Utrecht - Papendorp
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Holiday Inn Express Utrecht - Papendorp
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159 reviews from our community

Traveler rating
    66
    70
    17
    4
    2
See reviews for
18
52
4
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (159)
  • Mar-May only
    (28)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (29)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Same breakfast everyday - all are frozen food.... no restaurant- means near by also you do not get any good options Bathroom liquid soap is not good.....they do not fill even in time... You have to call reception... Spoons and plates they do not clean with water...they clean with paper you can taste yesterday tasted food from plate and coffe... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel on a business trip in the month of Sept/Oct 2014. The hotel is probably one of the best business hotels in Utrecht. It is neat,clean, tidy all over. The rooms are pretty big if not very spacious, and of course neat and clean. Bed is nice with a vast range of pillows to suit your... More 

Was this review helpful? Yes
HI_Express_Utrecht, Front Office Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Sir, Thank you very much for your kind review about the Holiday Inn Express Utrecht - papendorp. I'm so very glad to read that you had an excellent stay in our hotel. Thank you once again for your review on Tripadvisor. With kind regards, Daphne Stienstra More 

White Rock, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 19, 2014

This hotel is "squeaky clean", modern, friendly and the best value. What you get for your room rate is leaps ahead of most other places. The front desk staff are all multilingual, very friendly, obviously chosen for their eagerness to serve the guests and give helpful information. The breakfast is a buffet service with a great selection of cheeses, sliced... More 

Was this review helpful? Yes
HI_Express_Utrecht, Front Office Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Sir and Madam, Thank you for your very kind review about the Holiday Inn Express Utrecht - Papendorp. I'd love to read that you enjoyed your stay again in our hotel. Thank you once again and we will see each other in the neir future. With kind regards, Daphne Stienstra More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 8, 2014

This is a good hotel if you are happy to be out of the Utrecht city center and away from the busy city life. It is situated in a quite office office surrounding next to the main highway. It is a great spot if you have your own car as this location makes a good home base if travelling to... More 

Was this review helpful? Yes
HI_Express_Utrecht, Front Office Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Sir or Madam, Thank you very much for your kind review about the Holiday Inn Express Utrecht - Papendorp. I am so glad to read that you enjoyed our breakfast en our helpfull staff. With kind regards, Daphne Stienstra More 

Moscow, Russia
Top Contributor
123 reviews 123 reviews
64 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 2, 2014

We have stayed in this hotel for just one night touring around The Netherlands. It was a bit tricky to find it, as it is located in a brand new industrial area and our SatNav was a bit out-of-date (Europcar!). The hotel itself is also new, modern and extremely pleasant. In general, it exceeded our expectations and we were satisfied... More 

Was this review helpful? Yes
HI_Express_Utrecht, General Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear elena076, Thank for your stay and your review of the Holiday Inn Express Utrecht Papendorp. I am pleased to read that you enjoyed your stay. The hotel is located only 10 minutes by public transport from the city center, making it a perfect location for both short and long stays. We offer continental breakfast inclusive in all of our... More 

Clear Lake City, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2014

We stayed at the Holiday Inn Utrecht location for a few days in September, 2014. The hotel was clean, quiet and comfortable. The hotel staff was very helpful when we tried to get something to eat, as the hotel has no meal service beyond breakfast. The hotel front desk staff was very helpful with ordering food from local delivery establishments... More 

Was this review helpful? Yes
HI_Express_Utrecht, General Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear SonyaInTexas, Thank you for your stay at the Holiday Inn Express Utrecht Papendorp. I am really pleased to read that you appreciated the excellent service of our team and it will be my pleasure to welcome you back for your next stay! With kind regards, Frank Albrecht More 

Maastricht, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 23, 2014

Stayed in this hotel a few times for business. Good location in a modern industrial area so quiet and easy to get to. Not too close to the city centre and there is no restaurant in the hotel so keep that in mind. The hotel is quite new so all is nice and clean. Good breakfast and nice staff. Extra... More 

Was this review helpful? Yes
HI_Express_Utrecht, General Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear cyntjuuh, Thank you for your stay at the Holiday Inn Express Utrecht Papendorp. I am pleased to read that you enjoyed your stays at our hotel. Upon request we can offer soja milk and gluten free bread to all guests. Please do not hesitate to contact us to inform us about the requirements for your next stay! With kind... More 

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed September 18, 2014

My boyfriend and I were really positively surprised with this "simple" hotel positioned in a very modern industrial area of Ütrecht. The hotel was modern and clean, and the staff friendly and service minded. Ok standard breakfast. As the hotel does not have their own restaurant, the staff helped order take away food at our late arrival. Free under roof... More 

Was this review helpful? Yes
HI_Express_Utrecht, General Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Rosalinda, Thank you for providing us with your kind feedback about your stay. I am pleased to hear that you enjoyed our continental breakfast, which is always included in the rate. The hotel has several take away option to choose from. ON weekdays Brasserie de Steiger close to the hotel is open till 8pm as an alternative dinner option.... More 

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014 via mobile

Stayed for 2 nights. Really friendly staff they let me borrow a bike free of charge because I only needed it for an hour. Rooms are super clean and brand new. Really nice place to stay and its close to Rotterdam, Eindhoven and Amsterdam without the crowds

Was this review helpful? Yes
HI_Express_Utrecht, General Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Dan, Thank you for your feedback about your stay at the Holiday Inn Express Utrecht Papendorp. It is good to hear that you enjoyed Utrecht’s central location to travel to other cities in the Netherlands. I look forward to welcome you back to our hotel. With kind regards, Frank Albrecht More 

Sabadell, Spain
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 22, 2014

I had previous positive experiences with this chain and that's why I booked a room in it. This time was different, we had a problem with the air conditioning system in the room, it didn't go up from 18 degrees. They told me they couldn't do anything to help. They gave me extra bed sheet but we spent a really... More 

Was this review helpful? Yes 1
HI_Express_Utrecht, Front Office Manager at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Mrs. Mirimagem, Thank you for taking your time to give us a review. I'm sorry to hear that the airconditioning didn't work and you didn't get another room. I want to let you know that this is not our normal procedure. Normally you get another room if we can't fix the problem. I will discusse this with my team.... More 

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Additional Information about Holiday Inn Express Utrecht - Papendorp

Address: Van Deventerlaan 10, 3528 AE Utrecht, The Netherlands
Phone Number:
Location: The Netherlands > Utrecht Province > Utrecht
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Utrecht - Papendorp 3*
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Hotel Style:
#3 Family Hotel in Utrecht
#4 Romantic Hotel in Utrecht
#5 Business Hotel in Utrecht

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