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Hotel Mitland

4.0 of 5 Arienslaan 1, 3573 Utrecht, The Netherlands
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Certificate of Excellence 2014
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Hotel Mitland
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Hotel Mitland
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264 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Despite the booking (made weeks in advance) specifying a double bed, we ended up with twin beds in a tired room overlooking a highway. The front desk clerk was singularly unhelpful in rectifying the situation, claiming the hotel was completely full. It wasn't. The hotel is located on the outskirts of Utecht, far from the city centre. It might have... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear Ross, We regret to read that your stay did not meet your expectations. Unfortunately your given information does not give us the possibility to verify when you stayed with us, if we were indeed fully booked and how your booking was made. If possible we would like to receive more information regarding your stay via info[at]mitland.nl. We hope, after... More 

Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 14, 2015

The hotel is very comfortable. We had a big room for 4. The services like swimming pool, sauna, Jacuzzi and gym are pretty good, but the space for each of them is small. It's all together in a small place. The view from our room was amazing! And the breakfast is 5 stars. We had dinner in the hotel restaurant... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear Maria, Thank you for writing this nice review regarding your stay at our hotel. We are glad that you have enjoyed our facilities and liked our breakfast very much. The public transportation to our hotel can be a bit difficult at first indeed. To help our guests we therefore provide extensive information on our website and at our reception... More 

Harare, Zimbabwe
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

My visual appeal of the hotel from the pictures was rightly satisfied... pictures tell a thousand words. And it was so true with this hotel. Non of thousand words that I saw on the picture . whilst seated in my humble office in Harare, Zimbabwe was 'found missing on arrival' . I am enjoying my stay so far. A very... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear Stanley, Thank you very much for writing these flattering words regarding your stay. It is always nice to read that we exceed someone’s expectations. We hope your stay in our hotel will continue to be a pleasant one and that you will enjoy our facilities and surrounding nature. With kind regards, More 

Bilbao, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 11, 2015

We stayed for 5 nights at the Mitland over New Years Eve, and due to flight delays ended up arriving near 2am. The staff, although very nice, seemed to not be expecting us even though we had arranged with the hotel a few hours earlier a taxi to collect us from the airport. The Xmas decorations were beautiful and the... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear Sam, Thank you very much for your extensive review regarding your stay. Your remarks give us the opportunity to improve our services and are therefore very useful. We are looking into the placement of towels by our housekeeping as you did not request new ones. We would like to take this opportunity to point out that our lunch/breakfast menu... More 

Salvador, BA
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

Nice place to begin the year, friendly staff. Bathroom and tub could be cleaner in my oppinion. But it was not bad. Very accomodating for our needs. The restaurant was pleasing, wih a charming Cristmas decoration. Nice nature all arround! :)

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Ballyclare, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 5, 2014

This was my third visit to this hotel and on each occasion my experience gets worse by the visit. Room was Ok but badly needs freshening up! Room service food was Ok but not very well presented and tasted average. Staff were very pleasant and friendly. For some reason the hotel has stopped one of its main features! The entertainment... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear Ian, Thank you for writing this review about your third stay at our hotel. How unfortunate to read that you have experienced a decrease in our service level. We have picked up your remarks regarding your room and the room service. We have indeed stopped offering a video-on-demand system due to the recent installation of our new smart-TV’s. We... More 

Frankfurt, Germany
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

Some call it the "the sad hotel on the outskirts" some call it "the great hotel in the park at the lake". And both is true. The hotel is a bit out of town so you'd usually want to travel by car. It's a 30 min walk to the city center and there is a bus station not far away.... More 

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Rotterdam, The Netherlands
Top Contributor
54 reviews 54 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 20, 2014

First, I really don't understand how this hotel earned 4 stars. It is probably because of the swimming pool and Turkish bath they have. The room size is ok; bath room is big but the furniture started to look outdated.However we did have a bath AND a shower seperately. There was only 1 complimentary shampoo & shower gel bottles for... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear SelviS84, Thank you for writing this review about your stay in our hotel. What a pity that you did not had a pleasant stay which met your expectations. We would like to take the opportunity to explain and refute some of the remarks you made. First of all our 4-star classification is based on a combination of several standards... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

We stayed here for one night and booked one of their special offerings including a 3 meal course in the restaurant. Reception did not make any attempt to explain the package or the facilities of the hotel. The hotel room was standard and had a view on the parking and nearby road. The 3 meal course was good but the... More 

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HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear EdwardSmit, Thank you for sharing your experiences regarding your stay at our hotel. How unfortunate that our reception did not explained your package and our hotel facilities, this should normally be the case when checking-in. Regarding your remark about our restaurant we must say that this differs per person and therefore impossible to cater to everyone’s wishes. However usable... More 

South Ockendon, Essex
Top Contributor
84 reviews 84 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 12, 2014

Stayed here for 5 nights while visiting friends in Utrecht. All of the staff I encountered during my stay were helpful and friendly. Room was clean and comfortable, bathroom a good size and with a large walk-in shower (which always gets bonus points from me!). Didn't seem to be much choice on the TV but I don't watch it when... More 

Was this review helpful? Yes
HotelMitlandUtrecht, Public Relations Manager at Hotel Mitland, responded to this review

Dear Sir/Madam, Thank you for writing this extensive review regarding your stay. We are always curious to know how our guests experienced their stay especially after several nights. Thank you for giving us those -bonus points- and we are taking your suggestions regarding the gym in consideration. We appreciate the fact that you find our staff helpful and friendly and... More 

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Additional Information about Hotel Mitland

Address: Arienslaan 1, 3573 Utrecht, The Netherlands
Location: The Netherlands > Utrecht Province > Utrecht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Mitland 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Mitland Hotel Utrecht
Hotel Style:
#2 Green Hotel in Utrecht
#3 Romantic Hotel in Utrecht
#3 Family Hotel in Utrecht
#3 Business Hotel in Utrecht
#3 Luxury Hotel in Utrecht

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