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All 21 Utrecht hotels

Bastion Hotel Utrecht

3.0 of 5 Hotel   |   Mauritiuslaan 1, 3526 LD Utrecht, The Netherlands
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Ranked #18 of 21 hotels in Utrecht
A recent review
4 of 5 stars Reviewed July 4, 2014
rohausser Salt Lake City, Utah
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42 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Salt Lake City, Utah
Top Contributor
67 reviews 67 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 4, 2014

Pretty much what one would expect at a business hotel. Very functional, with most aminities. Very capable reception staff. Restaurant was nothing great, but adequate. Good location for highway and public transportation access. Price was good. Free parking and Wifi.

Was this review helpful? Yes
BastionHotelGroep, Eigenaar at Bastion Hotel Utrecht, responded to this review

Dear rohausser, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Hotel Utrecht. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review!... More

England
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed for 3 nights. Very satisfied. Tram stops over the road, 10 minutes to city centre. Underground car park if you have a car. Good breakfast selection - hot and cold. Don't be put off by the negative reviews. Few drinks at the bar & nothing wakes me up!

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BastionHotelGroep, Eigenaar at Bastion Hotel Utrecht, responded to this review

Dear Dr.Livingstone, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel. We are pleased to find out that you have enjoyed your stay at the Bastion Hotel Utrecht! The Bastion Hotel Groep strives... More

Grantham, United Kingdom
Top Contributor
71 reviews 71 reviews
61 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 7, 2014

The rooms are just a little basic but clean and functional. There is a work area, small TV and coffee provided in each room. Mine had twin single beds, and although single I found the sleep quality to be excellent. There are no smoking rooms, but they do provide a smoking salon. The restaurant has a limited menu but the... More

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BastionHotelGroep, Eigenaar at Bastion Hotel Utrecht, responded to this review

Dear guest, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Hotel Utrecht. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review!... More

Kampala, Uganda
1 review
3 of 5 stars Reviewed May 6, 2014

I stayed at Bastion Hotel Utrecht for 5 nights while on a trip Netherlands. The hotel is located in the out scats of Utrecht City less that 10 minutes drive by bus , tram or taxi . The location is so serene as it's surrounded by green quiet woods at the back while facing a not so busy road at... More

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BastionHotelGroep, Eigenaar at Bastion Hotel Utrecht, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Hotel Utrecht and for the the nice review which you have posted on Tripadvisor. Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive price. Offering free Wi-Fi and a free parking are good examples of this. We are looking... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 15, 2014

Nice people at the reception but many issues with my room: very noisy fan running all night - seemed to come from the heating/air conditioning system, but even switched off the noise went on; only 1 electrig plug in the entire room, located over the bed and opposite to the desk: you can either load your computer or sit at... More

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Bastion Hotel G, Owner at Bastion Hotel Utrecht, responded to this review

Dear guest, We have received your review regarding the Bastion Hotel Utrecht on Tripadvisor. First of all we would like to apologize for the fact that the hotel did not meet your expectations. We are very sorry to hear that the hotel did not meet your expectations. Your satisfaction is important to us and we will be using the feedback... More

Venlo, The Netherlands
1 review
1 of 5 stars Reviewed November 4, 2013

The room was, in despite of "deluxe"-booking, small and averagely equipped. The staff, mostly youngsters, where good at heart, but loud, had no class and didn't know about courteousness. Breakfast-buffet was poorly equipped, buns runned out very fast, and new ones where not to be found (although they didn't taste too fresh...). The staff didn't really care that a bath... More

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Bastion Hotel G, Owner at Bastion Hotel Utrecht, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

Dublin Ireland
Top Contributor
51 reviews 51 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed October 10, 2013

I always try to start a poor review with something positive, but I really found little positive about this stay. I will say that the whole place was very clean! On arrival, I was greeted to a cloud of cigarette smoke in the lobby - which is adjacent to a snooker / games room. Checking in took a while. The... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Utrecht, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

Surrey.
Contributor
19 reviews 19 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 28, 2013

I stayed at this hotel for 1 night, on Tues 07 May 2013, on a business trip. To get to this hotel you can take the tram from the city centre, so the journey is easy, once you know which tram to take and where to get off the tram ! My suggestion is to ask the hotel in advance... More

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Hotel Utrecht, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Winston Salem, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2013

yes, it's out of the city center but that isn't such a bad thing. it was simple and clean with a great area to work adjacent to the dining area. The hotel was secondary to the staff--great people. It was the first time I'd laughed in the week I'd been in the Netherlands.

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Hotel Utrecht, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Utrecht. With kind regards, Maik Willems More

Vancouver, British Columbia, Canada
Top Contributor
242 reviews 242 reviews
13 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed May 14, 2013

As the hotel is a bit to of town I took the bus from Utrecht Central and had a few hundred metres still to the hotel. One is greeted with a chain link fence...you have to buzz to get in. Once in side cars and people are 'safe' as the fence goes around everything. I asked about the fence but... More

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Hotel Utrecht, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

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Additional Information about Bastion Hotel Utrecht

Address: Mauritiuslaan 1, 3526 LD Utrecht, The Netherlands
Location: The Netherlands > Utrecht Province > Utrecht
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Utrecht 3*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Deluxe Hotel Utrecht offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television, air-conditioning and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility The location along the A12/exit 17 makes the hotel well accessibleby car and the hotel offers free parking. For business meetings the hotels has nine meetingrooms, which are suitable for 14 up to 36 people. De well equipped rooms offer a plasma tv with a beamer, a laptop connection and air - conditioning. It is also possible to make a reservation for packages including lunch and dinner. From the hotel the Jaarbeurs, the Uithof and the shopping mall of Utrecht are easy to reach. De Fast Tram takes guests within approximately 5 minutes to the Jaarbeurs as well as the centre of Utrecht. In the centre guests will find beautiful historical buildings, churches, museums and a lot of shops for hours of shopping pleasure. Rooms The 80 comfortable rooms in the hotel are equipped with two twin beds, a television, a telephone, a modem, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The Deluxe rooms are more spacious than the comfort rooms and are extra equipped with a bathroom with a shower, a toilet and a hairdryer. Food & Beverage At Bastion Hotel Utrecht guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 Till 09.00 And in weekends from 07.00 Till 10.30. The atmospheric hotel is opened from 11.00 Till 23.00 For lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. ... more   less 
Number of rooms
146

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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