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Bastion Hotel Utrecht

3.0 of 5 Mauritiuslaan 1, 3526 LD Utrecht, The Netherlands
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Bastion Hotel Utrecht
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Bastion Hotel Utrecht
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55 reviews from our community

Traveler rating
    3
    11
    18
    20
    3
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3
4
7
34
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

I was supposed to stay here for a week on a business trip, but had to cut down my stay the very next day of my arrival and shift to another hotel. It was due to the fact that there was some miscommunication between our office travel desk and the hotel about free breakfast. Firstly, the hotel location is quite... More 

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Hyderabad, India
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Right opposite to the tram station, and is convenient to locate with the big sign boards. Rooms are small but convenient. Overall a good place to stay for couple of days. Breakfast is good. Staff are friendly and warm. Has basic toiletries, can surely improve on stocking a little more like cold creams and better shampoos.

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Boulder City, Nevada
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 25, 2014

My husband and I came here for two nights for his business. After reading the reviews on the train to Utrecht, we were dreading what we'd find. We arrived and the staff were friendly and helpful. Our room wasn't ready yet since we got there early (which was fine), so we sat in the lounge. The lounge area was really... More 

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Bucharest
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 20, 2014

A hotel quite far from the city center. The hotel is decent and if you look for a place to rest overnight is the perfect choice. The room is small and with the furnished in order to cover the strict necessities. The wifi was good. Good the parking and the staff very helpful.

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Ireland
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed November 5, 2014

I am sitting at breakfast where there is one person on duty cooking eggs. All the tables are dirty I had to request a clean one from the egg guy- who didn't clean just put a new paper set on the table covered in crumbs and eggshell! The freezing cold room has two single very spongy beds and a bathroom... More 

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Darlington (uk)
Top Contributor
123 reviews 123 reviews
91 hotel reviews
146 helpful votes 146 helpful votes
2 of 5 stars Reviewed October 24, 2014

I stayed here for a week on business and it seemed the longest week of my life. The location is great from a business point of view but this is about the only positive. My room was very basic old and dated and not very clean. In the bathroom there were hairs on the mirror and the room had stained... More 

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Julich, Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 21, 2014

Location Hotel Bastion is located in the suburbs of Utrecht. The location is quite convenient for the business travelers having cars - the hotel is in the direct vicinity of the highway. All other demands leave a little freedom: there are neither restaurants nor cafes in the neighborhood and the only architecture attraction is the large parking house located nearby.... More 

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London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 17, 2014

Staff were slow, food took 2 hours to be served, bar staff were far from attentive. The rooms are basic, not clean. A 2 night stay but my room was only serviced once. Noises all night from other guests room doors. Was charged 90 euros for checking in late.....

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Victoria
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2014

Second time around. The deluxe rooms are worth the extra money. You could here noises from down stairs staying in the single rooms. Surprised to see all the used bed linen on the floor scattered all the way down the hall way on one evening around 5pm. Not a good look. My first stay here was excellent, my second stay... More 

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Hertfordshire
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 7, 2014

Overall poor for service, location, quality of room, towels, bedding and standard of working equipment. The hotel rooms are now very tired and in desperate need of modernisation. Recently, the hotel has uprated the TVs in all of the rooms to larger flat screen but this is just a token gesture. The room entrance door and bathroom in every room... More 

Review collected in partnership with Easytobook.com

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BastionHotelGroep, Eigenaar at Bastion Hotel Utrecht, responded to this review

Dear UK-Business99, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our guests leave satisfied and we try our best to fulfill all our guest requests. Please accept our apology for the chaotic breakfast you have experienced during your stay and we regret our hotel did... More 

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Additional Information about Bastion Hotel Utrecht

Address: Mauritiuslaan 1, 3526 LD Utrecht, The Netherlands
Location: The Netherlands > Utrecht Province > Utrecht
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Utrecht 3*
Number of rooms: 146
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