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NH Utrecht

#11 of 19 Hotels in Utrecht
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Jaarbeursplein 24, 3521 AR Utrecht, The Netherlands
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NH Utrecht
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899 Reviews from our TripAdvisor Community

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Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is on average three stars. I stayed in a superior room but it was not anything special. Too expensive considering what you get. Strange AC, not very modern. The service OK (though I find it odd that the receptionist beg you to give a positive review on tripadvisor...). The breakfast OK - did not like the coffee since... More 

Helpful?
Thank Susanna G
Cape Town, Western Cape, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was booked at the NH Utrecht to attend a nearby trade show, but was unable to make it. The kindness and flexibility shown to me, beyond the terms and conditions, were unexpected and greatly appreciated. If this is what the service is like when I have never even been a guest, I look forward to one day being able... More 

Helpful?
Thank Erica_Liebenberg
Oxford, United Kingdom
Level Contributor
182 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I started staying here last July and with the construction and old rooms, I decided to switch. I have now come back twice in January and found the update has brought this hotel back into the modern 21st century. I love the location as it's so close to the central station and central Utrecht for dinner in the evening. I... More 

Helpful?
1 Thank Amy P
Mariette S, Assistant Hotel Manager at NH Utrecht, responded to this review

Dear Amy, Thank you very much for sharing your review with us, we appreciate your kind comments regarding your stay and your 'return' to NH Utrecht. It is a real pleasure to see that you have enjoyed your visit and we are glad to hear that you are satisfied about the various aspects of the hotel and your superior room.... More 

Sint-Gillis-Waas, Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel offers a great service and tries to accommodate all the needs of it's guests So let met start with saying that my experience is very positive. Location wise, it's 10 minute walk from the city center. But in great contradiction to the city center hotels. you can get here by car from the highway in minutes rather then... More 

Helpful?
Thank Tom V
Mariette S, Assistant Hotel Manager at NH Utrecht, responded to this review

Dear Mr. Tom, Thank you very much for your review about NH Utrecht on TripAdvisor. We are pleased to read that your overall impression of the hotel is very positive, your kind words on our accessibility and our service are much appreciated by the entire team. We highly value your loyalty towards the hotel. Our basic internet connection is suitable... More 

Shanghai, China
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Been there several times for business trips. Very good location with walking distance to the central station. But location seems to be the only positive point at the time I was staying there as the hotel was quite outdated. Visited there just recently again to pick up a colleague there and saw that they have done renovation at least in... More 

Helpful?
Thank Zheng W
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear Mr. Zheng, Thank you very much for posting your review online, we appreciate your feedback on your recent visit to NH Utrecht. Last year, the hotel went through a large renovation, which involved all 276 hotelrooms, as well as lobby, bar and two meetingrooms. When you are in the hotel again, we would be happy to show you the... More 

Utrecht, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

Being on business in Utrecht I need a hotel that's close to where I have to go with comfortable rooms and good food. NH is the best choice. Best of all are the friendliest staff in Utrecht. They make my stay, no matter how short, really comfortable. NH is home away from home.

Review collected in partnership with NH Hotels

Helpful?
Thank hectora21
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear Mr. Hector A, Your feedback on your stays in NH Utrecht on Tripadvisor is much appreciated by the entire team of the hotel. We will share your kind words among them, as this is a great reward for everyone. We are gratefull to be your 'second home'. Best regards, Mariette Sibie More 

Reading, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

One of the better examples of a standard hotel chain. Just been refurbished. Comfortable beds. Close to station. I have now stayed there 2-3 times and the check-in time has been variable, depending on how many staff they have

Review collected in partnership with NH Hotels

Helpful?
Thank Spikey-Mikey-1
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you very much for reviewing NH Utrecht on Tripadvisor, we highly value your feedback. I am very happy to hear that you are a returning guest to the hotel for a couple of times now. We always strive for the highest guest satisfaction and do our utmost to have our staff available to deliver the best service... More 

Prague, Czech Republic
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay here. The room was spacious and it contained a lot of small details to make it perfect that I heve never seen elsewhere. For example wall electricity plugin for both european and britain travelers with USB port for charging mobile devices.

Review collected in partnership with NH Hotels

Helpful?
Thank Leos L
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, It is great pleasure for the entire team of NH Utrecht to receive such nice compliments on the design of our new rooms. We are very proud of our facilities and feel glad that you as our guest appreciate the result of the renovation. We look forward to your next visit to NH Utrecht! Best regards, Mariette Sibie More 

Nieuwegein, The Netherlands
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located after the central station. The hotel is clean and staff very friendly. For Business this location offers a nice place to work in. One day I explored the city, this was very nice because in a small walk I could reach everything.

Helpful?
Thank XCSGMC
Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 2 weeks ago

I recently stayed 9 nights in Jan 2016 attending an EXPO at a nearby venue. The hotel is conveniently located close to the train/bus/tram stations. Recently been refurbished, good but same breakfast menu every morning. Room cleanliness during my stay was shocking, floors not swept/vacuumed and accumulated dirt over the 9 days I stayed there. The shower glass was never... More 

Helpful?
Thank Zzett
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