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NH Utrecht

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Jaarbeursplein 24, 3521 AR Utrecht, The Netherlands
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NH Utrecht
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NH Utrecht
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694 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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  • Spanish first
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    (694)
  • Mar-May only
    (197)
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    (200)
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    (151)
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Leeds, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Centrally located next to the railway station with 24 hour direct trains to all part s of the Netherlands and beyond. (The new station is due to open at the end of July and looks impressive). The hotel and station are adjacent to an excellent shopping mall beyond which is the picturesque city centre of Utrecht with is beautiful canals.... More 

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you very much for reviewing your experiences in NH Utrecht on Tripadvisor. It is extremely important for us to know how our guests feel about our services, your feedback is much appreciated. I am sorry that we could not grand your request for a high floor room due to high occupancy, What I read from your review,... More 

Singapore, null, Singapore
1 review
1 of 5 stars Reviewed 1 week ago NEW

First day we were welcomed by heavy wall drilling sounds as our room at 17th floor was just above the renovation floor.The telephone in room was not working. We running up and down many times for housekeeping and noisy room feedback.Request of changing to quiter room was only possible the next day. My handbag got stolen at the restaurant during... More 

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear Mrs. Sue, Thank you very much for reviewing your recent stay in NH Utrecht on Tripadvisor. In our hotel, we strongly believe that the safety and security of our guests is an important part of the entire guest experience. I am extremely sorry that you have had such an unpleasant experience while enjoying your breakfast in our restaurant. Being... More 

Travelers are raving about these Utrecht hotels

Portland, Oregon
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel to attend the first day of Le Tour de France. This was conveniently located to the start and finish of the time trial. A little tired in decor and this hotel could use a little updating. We were thankful for the air conditioning. Excellent buffet breakfast.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you for reviewing your recent stay with us. We had indeed an excellent location for a visit to Le Grand Depart of the Tour de France, as this was located right next to the hotel. We have experienced this weekend as very unique and special, thank you for being a part of that. As you may have... More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel several times in past 3 years - rooms are in process of being refurbished. Stayed in a refurbished room on this occasion (very clean and smart) - some noise from workmen doing work on other floors from approx. 8:30 am

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Let me start by thanking you for your loyalty towards NH Utrecht in the past three years. Also, we appreciate that you have decided to share your experiences in the hotel with us through Tripadvisor. I am very sorry that you have experienced inconvenience from the renovation that is currently taking place. We try to limit the noise... More 

Banbury, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Good breakfast and comfortable bed however there was a smell in the room because of the aircon and the shower water temperature was variable and therefore not great. Temperature in communal areas was very high.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you very much for your review on Tripadvisor, we highly value your feedback and appreciate your opinion. I am very sorry that you have experienced an unpleasant smell in your room as well as varying temperatures in your shower. We will have our maintenance department checking these unfortunate incidents. My sincere apologies for this inconvenience. Despite these... More 

Tokyo Prefecture, Japan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very close to the station but on the new, less interesting side and therefore a distance from old Utrecht. Rooms are very clean, and I had one of the renovated rooms with minimalist furnishings which is trendy but yet has almost everything you would need. It is very comfortable and roomy enough. The breakfast restaurant is run... More 

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you for your review on your visit to our hotel, we highly value the feedback that you share with us on Tripadvisor. How nice to read that you have had such a pleasant stay in one of our new rooms. We are very proud of our new product and I am happy to hear that this leads... More 

Ontario
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Utrecht is a very historical city with a modern heartbeat. It's easy to access via train from Schiphol Airport or Amsterdam, and there is much to see and do. The nh Utrecht is right beside the Central Train Station and the Jaarbeursplein Conference Centre area. From the main station the walk is about 150 metres to the hotel, with an... More 

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you very much for this extensive review on your visit to NH Utrecht. It is always very important for us to be informed about the experiences of our guest, as we continuously aim for the highest guest satisfaction. Your visit to our hotel has been in a very special period, around Le Grand Depart of the Tour... More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located very near 50 m from the central station. Room was suitable for one night accommodation. Noisy due to renovation Not well conditioned u will feel hot at warm days Price was little high

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you for taking the time to review your recent stay in NH Utrecht on Tripadvisor. We appreciate your feedback, this is very valuable for us in order to continue our high standards of service. I am sorry to hear that you have experienced inconvenience from the renovation that is currently taking place in our hotelrooms. We try... More 

Chester, United Kingdom
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Don't pay this hotel a visit in the next 10-12 months because it is undergoing renovation. This means constant noise from the construction, electricity disappearing during the night (so forget charging your phone and iPad) and the only response is to say you should have phoned when you noticed the electricity going off!! The shame is ghat the bar and... More 

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you for taking the time to review NH Utrecht on Tripadvisor, your feedback is extremely valuable to us. I am very sorry that you have experienced inconvenience of the renovation works that are currently taking place in the hotel. We try to limit the inconvenience for our guests as much as possible and construction only take place... More 

Cape Town Central, South Africa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my husband and 2 children during the Tour de France Grand Depart. Hotel is old, but clean, and we had everything we needed in room. Room was spacious with double bed and 2 stacked beds, good aircon and quiet. Excellent breakfast. Friendly staff. Perfect location right next to station. Will stay here again. Only complaint is that... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Mariette S, Ass. Hotel Manager at NH Utrecht, responded to this review

Dear guest, Thank you very much for your kind words on Tripadvisor regarding your recent stay in NH Utrecht. Starting your review with 'will stay here again' is a big compliment, thank you very much. Your loyalty towards the hotel is much appreciated by the entire staff. Regarding your comment on the safe in the room, as you may have... More 

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