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Ibis Utrecht

Certificate of Excellence
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Bizetlaan 1, 3533 KC Utrecht, The Netherlands
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Ibis Utrecht
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Ibis Utrecht
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314 reviews from our community

Traveler rating
    55
    185
    56
    13
    5
See reviews for
26
110
44
104
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Baltimore
Top Contributor
76 reviews 76 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ibis Utrecht is a pleasant hotel. Check in is speedy (very nice after a long travel time). The staff are warm and welcoming (unlike Ibis Amsterdam), the rooms are immaculate and the quality of sleep is good. The hotel restaurant is ok for 1 night in a bind but one wouldn't want to eat there more than that (high prices,... More 

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear JMacdow, Thank you very much for taking the time to share your comments. Esspecially your comments about the staff are a great reward to us. Thank you also for your comments about the restaurant-menu. I will share this with my restaurant supervisor. At the moment we are preparing the new menu, so we will have an extra check. I... More 

Prague, Czech Republic
1 review
2 of 5 stars Reviewed 4 weeks ago

During stay, at 00h30, I woke up because of an unknown person standing suddenly besides my bed...He just entered his room 312 with his keycard. But due to a mistake, the same room had been given to me a few hours earlier. Somehow it should have been 302 I found out later. It was not a first time experience. A... More 

Review collected in partnership with Ibis Hotels

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Jan D, Thank you for taking the time to tell us about your stay at ibis Utrecht. I am sorry that the hotel did not provide you an oustanding experience. Please be assured that we took notes of your comments related to the keycards and sharpened all the procedures on this topic. As you know we have already contacted... More 

Nieuw-Vennep, The Netherlands
2 reviews
5 of 5 stars Reviewed March 1, 2015

It's a good situated hotel with free parking. You can take the bus to go to the city, central station and Jaarbeurs and it's just 10 minutes away. Friendly people, nice and clean rooms for a budget price.

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Mandy G, I would like to thank you for taking the time to share your experience. Your satisfaction is exactly what we are searching for, therefore your compliments are a great reward for us. I hope I have the opportunity to welcome you again in the near future. Kind regards, Rutger Blom More 

Wakefield, United Kingdom
Top Contributor
73 reviews 73 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 9, 2015

The Ibis Utrecht is about five minutes drive from central Utrecht or ten minutes bus (route 25 from E1 at Utrecht Central Station every 15 minutes around €1 with OV Chipkart stop Den Hommel). The hotel is in a nice location next to canals, houseboats and parks but also close to major routes and public transport for access. At around... More 

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Paul82h, Thank you very much for your nice review. Your satisfaction is what we are searching for! You are absolutely right, guests can pay either on arrival or on departure. Do you know our fast-check out service already? With this service you will receive the invoice of your stay in the early morning of your departure by mail. If... More 

Mali Losinj, Croatia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2015

Was there in January 2015 for Vakantie Beurs trade fair. Rooms in a hotel are renewed and despite the lower quality of materials it is nice and cosy. the thing I'm desapointed with is breakfast, there are no cerials, no milk, eggs are not the real ones (but those from powder, and a kid who works there tries to convince... More 

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Mr Peter1986, Thank you for taking the time the write your review and I'm delighted to read that you enjoyed your stay in ibis Utrecht. I have noted down your comments about the breakfast and will inform my F&B supervisor about it. In fact we do have cereals and milk on our buffet, but probably it is not visible... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2015

Stayed here for one night for Timewarp festival. Receptionist was very helpful and accommodating, room was nice and clean, actually nicer than expected for the money we paid. Location of the hotel seemed to be quite far out from any shops, nearest being 15 minute walk away. It was exactly what we wanted, taxi to the Jaarbeurs was 10 mins... More 

Was this review helpful? Yes 1
RK_BLOM, General Manager at Ibis Utrecht, responded to this review
Google Translation

Beste Ella B., Hartelijk dank voor uw positieve review, welke ik met mijn team zal delen. Dagelijks gaan wij ervoor... More 

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