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Ibis Utrecht

Hotel website
Bizetlaan 1, 3533 KC Utrecht, The Netherlands
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Ibis Utrecht
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Ibis Utrecht
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324 reviews from our community

Traveler rating
    57
    192
    57
    13
    5
See reviews for
26
114
44
109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Belo Horizonte, MG
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me and my partner stayed at the hotel for 1 night. It is very easy access from the motorway. Hotel is clean, shower and bed good. All the staff were very friendly. Breakfast is good also, with fresh orange juice. I do recommend. And they are pet friendly :)

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Leamington Spa, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Only negative is the distance from the centre - taxi 12 eurosn residential area. Good bar wide range of beers. Breakfast ok. Room clean with good shower - no iron. WiFi allegedly worked but either I was too tired or it didn't work. In residential area

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there for 2 nights during my business trip to Utrecht.There are no luxurious facilities, but if you don't need them and you are just looking for a decent place to stay in reasonable price, then it might be the thing. Hotel was nice, room was clean and it's 30 minutes walk / 7 minute ride to the city... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Instead of sleeping in Amsterdam, we decided to sleep in Utrecht. It is about 30 km far from Amsterdam. It was a good decision actually! The hotel is located near canals and parks. The place is quite. It was a sunday, should I say. Personel very kind and available. Good place for starting visits to Utrecht, Gouda, and den Haag.

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Copenhagen, Denmark
Top Contributor
122 reviews 122 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We choose this hotel for our last night before travelling home because it was close to Schiphol and presumed to be easy approable by (rental) car. However, we missed the right exit and spend some time on the Utrecht-highways, which have the special feature of having only few exits. Our room was OK. It was on the first floor and... More 

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Gunnar G, Thank you for taking the time to post your comments about ibis Utrecht on Tripadvisor. I am genuinely sorry to read about the smell in your room and the crowded breakfast. I will contact our housekeeping departement and restaurant supervisor and take immediate action on this. We hope to have the pleasure to be up to our... More 

Bangkok, Thailand
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just had one night here but overall is ok and we are happy to stay. Free parking, Free strong wifi..It is not in the city but just 5 min drive to the city. One comment : the water drain in shower area does not good. It is very slow.

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear NorPim, Thank you very much for taking the time to share your experience on Tripadvisor. We are very delighted to read your positive comments about the parking and the Wifi. Thank you also for your comment about the water drain. I will forward this to our techinal department. We hope to welcome you again soon in ibis Utrecht. Kind... More 

Baltimore
Top Contributor
76 reviews 76 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 30, 2015

Ibis Utrecht is a pleasant hotel. Check in is speedy (very nice after a long travel time). The staff are warm and welcoming (unlike Ibis Amsterdam), the rooms are immaculate and the quality of sleep is good. The hotel restaurant is ok for 1 night in a bind but one wouldn't want to eat there more than that (high prices,... More 

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear JMacdow, Thank you very much for taking the time to share your comments. Esspecially your comments about the staff are a great reward to us. Thank you also for your comments about the restaurant-menu. I will share this with my restaurant supervisor. At the moment we are preparing the new menu, so we will have an extra check. I... More 

Prague, Czech Republic
1 review
2 of 5 stars Reviewed March 30, 2015

During stay, at 00h30, I woke up because of an unknown person standing suddenly besides my bed...He just entered his room 312 with his keycard. But due to a mistake, the same room had been given to me a few hours earlier. Somehow it should have been 302 I found out later. It was not a first time experience. A... More 

Review collected in partnership with Ibis Hotels

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RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Jan D, Thank you for taking the time to tell us about your stay at ibis Utrecht. I am sorry that the hotel did not provide you an oustanding experience. Please be assured that we took notes of your comments related to the keycards and sharpened all the procedures on this topic. As you know we have already contacted... More 

Nieuw-Vennep, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

It's a good situated hotel with free parking. You can take the bus to go to the city, central station and Jaarbeurs and it's just 10 minutes away. Friendly people, nice and clean rooms for a budget price.

Was this review helpful? Yes 1
RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Mandy G, I would like to thank you for taking the time to share your experience. Your satisfaction is exactly what we are searching for, therefore your compliments are a great reward for us. I hope I have the opportunity to welcome you again in the near future. Kind regards, Rutger Blom More 

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