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Park Plaza Utrecht

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Westplein 50, 3531 BL Utrecht, The Netherlands
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Park Plaza Utrecht
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611 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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Grantham, United Kingdom
Level Contributor
94 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The only downside to this hotel is the lack of smoking rooms. Beyond that it's what you would expect from a Dutch hotel. Clean, nicely appointed and a good nights sleep is pretty much assured. Close to the central station and to the city center, this is a great location. It offers a workable desk space, and good food. As... More 

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Surabaya, Indonesia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

we repeated our stay in this hotel because the location is good and importantly they have a great breakfast variety. As usual our stay of about 10 days was pleasant although..... this visit we had continuous problems with the room cleaning. They either didn't clean properly, forgot the towels, forgot the amneties, etc, etc. We had to ask for that... More 

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Berlin, Germany
Level Contributor
81 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

rooms require updating, stains in the carpet, mildew smell and air-condition clocking up my sinuses. staff tries to maintain at their best, as the foundation is not given anymore (outdated). I have traveled and stayed here frequently since 2008. Unless a renovation is happening, I will divert to other places. bathroom actually have a nice size. you move around comfortable.... More 

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SBroers, General Manager at Park Plaza Utrecht, responded to this review

Dear dan_berlin, Thank yo for your honest feedback. It is very much appreciated. Please contact us if you have any future Utrecht trips planned so we can inform you of all our roomtypes and their availability. Kind regards, Shaun Broers More 

Toronto, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights in Exec room. Relatively clean, good amenities. No complaints, no compliments. Near the railway station and not far from the city center. Staff is friendly. The restaurant was only open for breakfast. The bar lounge had a limited menu. I had one of the worst meals ever. I don't know whether they have a trained Chef. As... More 

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Sheffield, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is really nice and very close to the rail station. The quality of the rooms are good and the breakfast is really good. Internet speed is normal. I really liked the hotel because of their extremely friendly and helpful staff. I will definitely visit this hotel again. Rooms are very quiet and clean.

Was this review helpful? Yes
SBroers, General Manager at Park Plaza Utrecht, responded to this review

Dear Austria1965, Thank you very much for your positive feedback. We are happy that you enjoyed your stay! Hopefully we can welcome you back soon. Kind regards from Utrecht, Shaun Broers More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night in the Park Plaza in Utrecht. Didn't have much contact with the hotel staff, only at check-in and check-out, but they were quite friendly and polite. The room was also nice and clean, not too big not too small, just right for a nights stay (like a business hotel). The location was perfect. Just a 3-5 minute... More 

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SBroers, General Manager at Park Plaza Utrecht, responded to this review

Dear Jacqueline S., Great to read that you have a nice stay here! It's a pity you didn't have time to spend some more time in Utrecht. It's worth it! Thank you so much for sharing your feedback. It's really valuable for us. Hopefully we may welcome you back soon. Kind regards, Shaun Broers More 

Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been based in Utrecht (live in London) and the Park Plaza is the best of a bad bunch of hotels in the area. The staff are very polite, check-in and check-out of quick, but its dated. I stay in the Exec rooms which have been refurbished (some years ago I think), but they are small, dark and if... More 

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Wiesbaden, Germany
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the location is really the reason to stay here. Actually, the breakfast was really good too. Rooms ok, nothing special, but one can easily see that it is on the train tracks. So, get over that noise. However, right in front of the hotel, which makes even walking to the hotel a challenge, there is major construction. So, it really... More 

Was this review helpful? Yes
SBroers, General Manager at Park Plaza Utrecht, responded to this review

Dear TriDad_20, Thank you for taking your time and reviewing your stay! It is very valuable for us. Hope te welcome you back. Kind regards, Shaun Broers More 

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