I stayed in this hotel with an under 14 girls basketball team including around ten adults for 6 nights.The hotel was excellent ,very clean, the rooms were as big as any other hotel I used, the staff very helpfull, the breakfast top class. We used the bar and resturant which was reasonable and efficent. The service was a little slow... more

This hotel is part of the Valk hotel chain, famous in the Netherlands as a hotel/restaurant chains. This hotel is located in the south part of Haarlem. Public transport is nearby, but I cannot comment on its effectivity since I didn't use it during my stay. Check-in was very slow; I think it took 5 minutes to get me checked... more

We stayed at the hotel as part of large group organised through Continental Car Tours - 48 people. Check-in was quick and easy. We had a room on the lower ground floor, overlooking a public pool. Nice spacious rooms, and large bathroom. Our floor was wet when we got into the room, and we soon worked out why...the water pressure... more

This hotel is part of the van der valk chain. Rooms are spacy; large bathrooms. I have stayed here several times. Prices about 85 euro per night excluding breakfast. Breakfast is pretty good, including champagne. Dinner is very good as well, but service very slow. We also stayed in the jaccuzi suite once for 150 euro, a very large and... more

My experience was a very good one, nothing like most reviews I've read here. Staff were attentive and helpful, the room ,although a little on the hot side in August and no A/C, was clean, well equipped and had a large, luxurious bathroom. The breakfasts were brilliant although service in the restaurant on the one evening I ate there was... more

In all fairness, I didn't select this hotel - it was part of a package deal. I would have never chosen this hotel because of the location. That being said, the rooms were the most "American/Western" I have seen in budget accommodations in Europe. The good news: - This hotel had a super nice bathtub, large bathroom, and a even... more

The service is horrible. I have never stayed at a 4* establishment that had such horrible service. I needed to use the iron and ironing board and they told me that I have to bring it up to my room myself. No one told me that I had to bring it down to the front desk upon check out. Since... more

For work, I stayed in the hotel for several days a month. The main problem is the restaurant. The service is slow and non responsive. When is signal a waiter, the turn there head and go on serving others. I think serving it’s a general problem in Holland and of the Hotel education. and of cause my employer for not... more

My family visited Haarlem for racing weekend in Zandvoort. It was advertised as 4**** but it was far from that. Requested non-smoking room but found cigarette ash left on top of toilet cistern? One of the pillows had obviously not been changed from a previous guest? The room was generally grubby and not cleaned properly. On returning after 1st day... more