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Hotel Carillon

Grote Markt 27, 2011 Haarlem, The Netherlands
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Hotel Carillon
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Ranked #12 of 12 Hotels in Haarlem
A recent review
3 of 5 stars Reviewed April 23, 2013
wattsnew Atlanta
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29 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
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There are newer reviews for Hotel Carillon
See the most recent reviews
20 reviews 20 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 23, 2013

I believe we got one of the dingy backrooms mentioned by the previous reviewer. It was clean, but in serious need of an update as the wallpaper was torn in places, and in the en suite bathroom, painted tile was slowly returning to its original color. The stairs were very narrow, steep and there is no other way up, so... More 

Was this review helpful? Yes 2
Carillon_Haarlem, Owner at Hotel Carillon, responded to this review

Dear wattsnew, Thanks for your honest review and rating. We hope to update the rooms at the back soon. However, good to hear that back rooms also have a positive side in the reduced noise from the square. Our stairs are a little steep as you note. This is typical of traditional Dutch property and we have looked at all... More 

Richmond upon Thames, UK
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 22, 2013

The four stars are really for the food and atmosphere. Good value menu and chef dishes in what we found to be quite an expensive town. Very comfortable and cosy casual bar and dining room with chandeliers and well-judged not too loud music. Front outside terrace with heaters and great view direct onto main market square -- the ideal place... More 

Was this review helpful? Yes 1
Carillon_Haarlem, Owner at Hotel Carillon, responded to this review

Hi 42Nige, Thanks very much for your honest review and rating. I'm sorry to hear that the service was not up to scratch. This is not normal - which hopefully is clear from the other reviews. What you mention in your review is not acceptable. I would appreciate to exchange information privately on this so I can identify the staff... More 

Senior Contributor
47 reviews 47 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 19, 2013 via mobile

1 night stay in a single room. Typical Dutch stairways to get to 3rd floor for small, quaint single room which needs some updating. Shared bathroom so it has a hostel/B&B feel to it but the price is too high for what you get so you're basically paying for location which is right on the main sq opposite the cathedral.... More 

Was this review helpful? Yes 1
Carillon_Haarlem, Owner at Hotel Carillon, responded to this review

Hi FlyingDutchMark, Thanks very much for taking time to provide your honest review and rating. I just wanted to let you and others know that the top floor of our hotel does indeed have shared facilities. These are only single rooms and relatively small. However this is the cheapest accomodation you will find on the Haarlem square. This is indeed... More 

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