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All 12 Haarlem hotels

Carlton Square Hotel

4.0 of 5 Hotel   |   Baan 7, Haarlem 2012 DB, The Netherlands
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Carlton Square Hotel
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82%
Ranked #1 of 12 hotels in Haarlem
Certificate of Excellence 2013
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193 people have reviewed this hotel

Traveler rating
    57
    101
    27
    4
    4
See reviews for
11
89
5
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is well situated with easy access from the motorway and parking (public car park). The staff are friendly and helpful, the public areas clean and well cared for. The rooms are small but nicely furnished, ours had a new bathroom. Some good attention to detail with coffee, tea and minibar in the room and a fold-away ironing board.... More

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CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear guest, Thank you for sharing your experience with the travel community. I have shared your compliments with our staff and hope to welcome you back in our hotel. With kind regards, Anneke Rompa General Manager More

The Hague, The Netherlands
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Came there for an Easter weekend. Thought to make my missis happy and take the best room available. The hotel was quite booked and only available was junior suit. Booked. In addition, took some chocolate. When arrived to the room, the chocolate wasn't there and had to request it at the reception. The room we got - the windows were... More

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CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear Edgar, Thank you very much for the nice feedback. We are sorry to read your remarks regarding the room, but we are glad that you’re considering staying with us again! With kind regards, Anneke Rompa General Manager More

Chichester, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from Holland, having stayed for a second time at this hotel. I thought the Junior Suite was lovely, and the new bathroom also. However, we had light bulbs missing on our arrival so had to call housekeeping, they were changed well some where. Dinner on the other hand was not to be repeated on other other... More

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CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear Jill, Thank you very much for your review. We are sorry to read your remarks regarding dinner, but we are glad that you’re considering staying with us again! Please send me an email at arompa@square.carlton.nl and I will make sure you will have some extra items in your room when you stay with us next time! With kind regards,... More

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel, excellent room, excellent food, very friendly staff & locals. 18 minutes bus ride from the Airport. We loved it. So much choice for breakfast. We had the executive room and mini bar, mixed nuts, chocolate & decanted whiskey, brandy topped up every morning.

Was this review helpful? Yes 1
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear Nefriz, A million thanks for this wonderful review! Please spread the word!! With kind regards, Anneke Rompa General Manager More

Scotland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

The hotel entrance is very stylish and inviting. Our room was well furnished and comfortable. We were disappointed when we went to have dinner at 7pm as there were no staff, no other customers and the chef only appeared as we had decided we would not wait longer for attention. Coming from Scotland my husband was interested in the Whisky... More

Was this review helpful? Yes 1
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear Izzycord, Thank you for having taken the time to share your feedback with us. Please accept our sincere apologies that you did not received the warm welcome in our restaurant as you would expect from a 4* hotel. We appreciate the feedback and will discuss this with the departments involved. We sincerely hope that we will be able to... More

ottersum
Top Contributor
102 reviews 102 reviews
102 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed February 20, 2014

I reviewed this hotel 2 years ago (Dec. 9th, 2012), so I will provide additional information only. Unlike last time, we had a room at the back of the 4th floor (420). Starting at the 6th floor, all rooms will be updated in the course of the following years, which, among other things, includes a renewed bathroom and a new... More

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CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear valued guest, Many thanks for your charming review! Delighted to learn about your positive experiences which I will share with our team! Already looking forward to welcome you back! With kind regards, Anneke Rompa General Manager More

Frankfurt, Germany
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 13, 2014

This is great place to stay for couple of nights when you are on business trip. Decent size rooms with all you need. Clean and well maintained. I was also staying in superior room , so my experience is a little bit off mark in terms of standard features in regular room. Central and convenient location. Friendly and very helpful... More

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CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear KotMatvey, Thank you for leaving such lovely feedback following your recent stay with us. Also another "thank you" for your kind comments about my great team who always do their best to ensure our guests are taken care of. Hope to see you back soon! With kind regards Anneke Rompa More

London
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2014

Stayed here 28th Dec - 2 Jan, prefect way to welcome in the New Year. Hotel was great, a little dated but who wants ultra modern in such an old town? Staff were very helpful & polite. Haarlem was beautiful, very picturesque & lots of fabulous shops just a 3 minute walk from the hotel. Haarlem Station is 20 minute... More

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CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear Amy, Thank you for your kind words and for being an ‘ambassador’ for our hotel and the beautiful city of Haarlem! With kind regards, Anneke Rompa More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014

We stayed at this hotel from 31st Dec until Jan 3rd. Although Harlem itself was a bit strange on Hogmanay ( everything was closed so we could not eat or drink between 8pm and12 unless we had pre-booked) we could not fault the hotel in any way. The rooms were clean and comfortable (perhaps a little dated but I'm sure... More

Was this review helpful? Yes 1
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear Cath, Thank you for your email and information concerning the restaurants in Haarlem on ‘Hogmanay’, We will take your remarks into account when we are deciding on the opening hours for our restaurant during ‘Hogmanay’ this year. Also we will pass on your kind words to Patrick! With kind regards, Anneke Rompa More

Gloucester, United Kingdom
1 review
3 of 5 stars Reviewed December 31, 2013

If you are staying here one or two nights this hotel is fine. We stayed here 5 nights which included Christmas. On the whole the room(deluxe) is fine, however, it is starting to look a little tired. The minibar, although complimentary, was not always restocked. Towels are small but the bath robes are good. Breakfast is good and the food... More

Was this review helpful? Yes
CarltonSquare, General Manager at Carlton Square Hotel, responded to this review

Dear guest, I am really sorry to read about your stay in our hotel and I offer my sincere apologies. We will evaluate your issues during our weekly management meeting. During Christmas Dinner I was present myself and I spoke to all guests in the restaurant. I have not hear any remarks about dinner, so I think unfortunately I missed... More

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Additional Information about Carlton Square Hotel

Also Known As:
Carlton Square Haarlem
Hotel Carlton Square
Address: Baan 7, Haarlem 2012 DB, The Netherlands
Location: The Netherlands > North Holland Province > Haarlem
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Haarlem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Square Hotel 4*
Official Description (provided by the hotel):
Carlton Square is an intimate 4-star Haarlem hotel in the heart of the charming city of Haarlem, combining international allure with luxurious ambiance and genuine hospitality. As you walk through the front door of our Haarlem hotel you will immediately feel drawn in by the staff, design and interior. The warmth of the cosy lounge and crackling fire in the hearth instantly give our guests that 'home away from home' feeling.Carlton Square, with 122 hotelrooms, is situated in the heart of the shopping district. Only 10 km from Schiphol International Airport and the Amsterdam RAI Congress Centre, the Carlton Square Hotel is located in Haarlem city centre just off one of the main roads leading to Amsterdam. ... more   less 
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