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Carlton Square Hotel

Certificate of Excellence
Baan 7, 2012 DB Haarlem, The Netherlands
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Carlton Square Hotel
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356 Reviews from our TripAdvisor Community

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Traveler rating
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    42
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Portland, Oregon
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

The staff was quite helpful for our family reunion, although the morning tea was somewhat meager (could have used pastries instead of chocolate desserts). Bathrooms were well appointed. I agree with one reviewer who noted the banging doors; and I thought the buffet lines were not handled efficiently. Different food choices were in different locations, and they didn't make use... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay and review on Tripadvisor. It was a pleasure to host the Family Reunion. We appreciate the feedback about the doors with the Maintenance department and the feedback about the buffet with the Food&Beverage department. Hopefully we may welcome again in the future! Anneke Rompa More 

Brighton and Hove, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

First off actually getting there was a mess as our transfers took us to carlton hotel in amsterdam city rather then carlton square in Haarlem lol but once we got there it was all worth it. The people there were lovely, the breakfast was fresh and delicious every morning, highly recommend including breakfast in the package deal of your holiday.... More 

Was this review helpful? Yes
Kingston-upon-Hull, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an unusual stay as my ridiculously large extended family had taken over a large part of the hotel, including monopoising the dining room for two nights. All handled very professionally by the excellent staff. Good rooms and good food.

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your review and stay at Carlton Square. It was a pleasure to host the event for you and your family. We appreciate the time you took to write a positive review about your stay at the hotel. Hopefully we can welcome you again someday in Haarlem! Anneke Rompa More 

1 review
5 of 5 stars Reviewed 1 week ago

What a great service! Happy with my room! A very friendly staff! Jane (restaurant) extreamly kind and helpful. She made sure I could have a gluten free meal, it was delicious and really fast! Floris and Sandya (reception) such nice people with a warm smile and so professional! I'm definitely coming back! Thank you so much!!! See you soon!!

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at Carlton Sqaure and your review. We are very glad to hear that you have enjoyed your stay at Carlton Square. We will pass through the kind words to the colleagues that have been in contact with you during your stay. We will make sure your stay will be wonderfull again during your next visit!... More 

South Miami, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is well appointed. We reserved a room including mini-bar which had beer, sodas, wine, and snacks as well as bottled water. The bed was very comfortable though the comforter was a bit warm for us. We enjoyed their buffet breskfast on teo mornings...book the night before for 12 euros versus 18 without the advance booking. We would definitely... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at Carlton Square! We appreciate your kind words about our hotel and we hope to welcome you again in the near future. Anneke Rompa More 

Basingstoke, United Kingdom
Level Contributor
115 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location close to centre of Haarlem, good sized room and the food was nice too. Check in fast but check out very slow mainly due to a computer problem. But the main issue was the doors banging all night. The bedroom doors are very heavy and so they slam very hard. I didn't get much sleep for two night... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your review and staying at the Carlton Square. We apologize for the inconvenience you have experienced during your stay. We have taken your comment concerning the doors into account and will discuss this in our next Managers Meeting. We look forward to welcome you back to the hotel in the near future. Anneke Rompa More 

Portland, Oregon
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 4 nights after a business conference and had a very relaxing time. The staff was great. We enjoyed sitting either inside by the windows our on the patio in the evenings for a "happy hour" drink and snack. There are restaurants nearby, and the food in the hotel is also quite good. It is a pleasant walk to... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your positive review. Haarlem is indeed a great city and she has a lot to offer! We are looking forward to welcome you back at our hotel in the near future. Anneke Rompa More 

London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 25, 2015

Great staff, great size rooms, even had a balcony, really clean, although it's looking a little tired, the wallpaper is starting to peel of the walls, the carpets were a little bare and stained from the air conditioning drips. In the restaurant, the food is a good quality with good size proportions and value for money. the staff were friendly,... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your review and your stay at the Carlton Square. Good to read your positive feedback about the food at our restaurant. We are planning a big renovation and we will be starting with the restaurant and the lobby by the end of this year. We look forward to welcome you back to the hotel in the near... More 

Germany
Level Contributor
102 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed June 24, 2015

My husband and I just spent about ten days in The Netherlands. Haarlem was our last stop; we were going to be celebrating my birthday. Originally, we planned to go to Amsterdam, but the hotel and parking prices were too steep. Also, Rick Steves always recommends Haarlem over Amsterdam. Having been to both places, I can see why. Haarlem is... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your stay at the Carlton Square. We appreciate the time you took to write a positive and extensive review. Thank you very much. We are looking forward to welcome you back to the hotel, or any other Carlton hotel, in the near future. Anneke Rompa More 

Minneapolis, Minnesota
Level Contributor
84 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed June 21, 2015

I stayed here for three nights while on holiday in Haarlem. The hotel has a nice central location, just a 10 minute walk from the heart of the old city. There is underground parking available via a public parking garage (with an elevator into the hotel). The staff were friendly and helpful. The room was quite spacious, though a bit... More 

Was this review helpful? Yes
Anneke R, General Manager at Carlton Square Hotel, responded to this review

Thank you for your review and staying at the Carlton Square. We really appreciate your feedback! We are planning a big renovation at the hotel and we will be starting with the restaurant and the lobby by the end of this year. We look forward to welcome you back to the hotel in the near future. Anneke Rompa More 

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Prices are for 1 room, 2 adults
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