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Best Western Apollo Museum Hotel

3.0 of 5 P C Hooftstraat 2, 1071BX Amsterdam, The Netherlands
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Best Western Apollo Museum Hotel
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1,036 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

As I am in the travel business myself too, I mostly can understand the stress the staff has to cope with. But this hotel just has a big lack of customer service and needs a big renaissance! The hotel staff is extremely rude, certainly not helpful. The worst customer service I have experienced untill now.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel twice. because i know the area well and its very convenient. The hotel is quite nice. 1st time we got put in the basement rooms which had a realy big room which i was very happy about. but the 2nd time we were on the 3rd floor i think but the room was tiny !!!!!... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

...and I wanted to give it a higher rating, but it appears I have come back with a bunch of bed bug bites and now have a mammoth task of trying to stop the spread of them. I did find 2 bugs in my room, but having never seen a bed bug in my life I did not realise what... More 

Was this review helpful? Yes 2
Reading, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

We arrived on Sunday evening at 7pm to be told room was not ready despite check in being available from 2pm.We were offered a drink to apologise for room not being ready When the room became available it was located on the ground floor room26 Despite having waited for the room to be prepared when we entered the room their... More 

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Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

overall experience was great. location- near to the national museum and tram n buses are easy to access. near to restaurants and a nicr park too. room- a bit small but is clean. comfortable and neat cleanliness - good. clean value - affordable and reasonable price. service- great. helpful staff. i asked for coffee making machine amd they took the... More 

Was this review helpful? Yes 2
GonulUyanik, General Manager at Best Western Apollo Museum Hotel, responded to this review

Dear Sir/Madam, Thank you again for writing such a wonderful review about our hotel. It was a pleasure having you as our guests a couple of days. Hopefully you will return someday back to the lovely city of Amsterdam and our hotel. I will share your kind words with the staff. Kind regards, Gönül Uyanik General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Best Western Apollo, and could not of asked for a better location. I highly recommend staying here and just enjoying the beautiful exciting City! Since it was in winter, it's cold but the area has so much to see and do you are always on the move. I cannot wait to return to this fab City!!!!

Was this review helpful? Yes 2
GonulUyanik, General Manager at Best Western Apollo Museum Hotel, responded to this review

Dear Sir/Madam, Thank you so much for this wonderful review. I am very happy to read you enjoyed your stay in our hotel and had a good time in the city of Amsterdam! We definitely hope to welcome you back in our hotel so we can assist you again in making your journey a success. Kind regards, Gönül Uyanik General... More 

Glasgow, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was extremely central and easy to locate, a quick 15 minute tram ride from "Centraal Train Station" (Number 2 tram line takes you right to the "Rijksmuseum" stop, a mere 2 minutes walk from the entrance). Upon arrival, we were greeted with smiling faces from the front of house staff. We were quickly checked-in (regardless of us forgetting... More 

Was this review helpful? Yes 5
GonulUyanik, General Manager at Best Western Apollo Museum Hotel, responded to this review

Dear Sir/Madam, Thank you for taking the time to write a review of your stay with us. I will accept your compliments on behalf of my team members, who I know to be constantly seeking to make every guest feel at home. We are very glad to read that you enjoyed your stay and our location. It is our passion... More 

Istanbul, Turkey
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

location good, close to museums, but rooms claustrophobic, narrow, ok in Amsterdam you are not gonna live in your room but still stuffy. next time will I prefer ??? No i am sure i could`ve found better and better hotels. windows was old, we get cold all night and next morning when i inform to reception they ask did you... More 

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GonulUyanik, General Manager at Best Western Apollo Museum Hotel, responded to this review

Dear Sir/Madam, Thank you for posting this review on Tripadvisor. Your comments are of great importance and will help us in our efforts to continuously improve the standards you may expect. Just for your information, I would like to inform you about the several room categories our hotel has to offer. We do have single – twin/double- triple and even... More 

Belo Horizonte, MG
Top Contributor
61 reviews 61 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is really close to the main museums of Amsterdam. Next door to the Rijksmuseum and somewhat like 500 metres from the Van Gogh. So, if your plan is to visit these museums, that's a good choice for a hotel. Access to the busier city centre is not difficult, one could walk but in any case there are trams... More 

Was this review helpful? Yes
GonulUyanik, General Manager at Best Western Apollo Museum Hotel, responded to this review

Dear Sir/Madam, Thank you so much for your constructive feedback following your stay with us at the Best Western Apollo Museum Hotel. I am very glad that you would like to stay with us again. That's truly a big compliment! I am looking forward to welcome you again in our hotel. Kind regards, Gönül Uyanik General Manager More 

Schwedelbach, Germany
Top Contributor
63 reviews 63 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is so close to so many things! The Reijksmuseum, the Van Gogh Museum, and the Heineken Experience are all within a 10 minute walk. Canal boat tours can be found right across the street. Restaurants are all around. The room was small but comfortable. The breakfast was nothing out of the ordinary, but we never left hungry and... More 

Was this review helpful? Yes
GonulUyanik, General Manager at Best Western Apollo Museum Hotel, responded to this review

Dear Sir/Madam, I really enjoyed reading your feedback about your stay. Thank you for all your kind words and positive feedback. I will make sure that the entire team will be informed about this. Once again thank you for your review and we absolutely hope to have the opportunity to welcome you back again. We will do our utmost to... More 

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Additional Information about Best Western Apollo Museum Hotel

Address: P C Hooftstraat 2, 1071BX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Apollo Museum Hotel 3*
Number of rooms: 114
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Also Known As:
Best Western Amsterdam
Amsterdam Best Western

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