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Park Plaza Amsterdam Airport

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Melbournestraat 1 | Lijnden, 1175 RM Amsterdam, The Netherlands
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1 room 1 guest
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Park Plaza Amsterdam Airport
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1,083 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Plaza Amsterdam Airport
See the most recent reviews
London, United Kingdom
2 reviews
5 of 5 stars Reviewed November 8, 2013

I have stayed in this hotel for a few timws now whenever I come for work in Amsterdam. For the advance booking price on offer this is probably most value for money . Airport sounds far for a foreign traveller, but its very well connected to the city and transport is cheaper. Shuttle every 30 mins between airport and hotel... More 

Was this review helpful? Yes
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Wow! Thank you so much for this great 5 star review sumitgupta_mit and for your continued loyalty. It is absolutely great to read your feedback about our free transportation service to the airport. I do hope that during your next stay with us you’ll have the time to go to Amsterdam as we now also provide direct transportation the city... More 

Amsterdam, The Netherlands
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 4, 2013

My booking was an unorthodox one, as my flight was overbooked, and I was forced into a hotel in close proximity to Schiphol airport. I like to plan these things carefully, and in advance, so I was already not in the best of moods. Let's deal with the positive points first. The shuttle bus was regular, the driver friendly, the... More 

Was this review helpful? Yes 2
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Stormachtig, Thank you for taking the time to put your feedback on TripAdvisor. We are happy to see that you've enjoyed our Front Office Staff in being hospitable and welcoming during your unexpected lay-over. I am sorry to note your comments about a smell in the lobby. I can assure you that his is not regular occuring problem and... More 

Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 3, 2013

We had a great stay. Pros: location across from the train station so easy access from the airport, trams and buses also go from there. Walking distance to themain attractions. Cons: breakfast is expensive for a small buffet. Rooms were clean but the walls are sooooooo thin you can hear everything

Was this review helpful? Yes 1
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Thank you francis b for this great review with the perfect header! I am glad you’ve experienced our location as convenient and positive. This is wonderful to hear. I am sorry to note your comments on your breakfast experience, I have shared these with our Restaurant Manager to ensure the variety and the high standards of the breakfast usually delivered... More 

Berlin, Germany
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 1, 2013

I stayed at this hotel before a flight, at check-in I was handed an information sheet that had all the important information about the hotel. The hotel rooms themselves are modern and very nice, and the staff was otherwise friendly, but when I went to check-out I ran into a problem. The information sheet said airport shuttles left every 30... More 

Was this review helpful? Yes 2
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear berlinflyer83 , First of all I'd like to thank you for your feedback. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. I'd like to apologize for the concerns you shared about your experience with our... More 

Olomouc
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed October 29, 2013

I made the hotel reservation via a travel agency, a few weeks in advance. Since we would be arriving late I made a phone call to the hotel, informing them of our late (11 PM) arrival, to make sure that we would have a room. They acknowledged our booking, confirmed the advance payment, and assured me that the room will... More 

Was this review helpful? Yes 6
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Peter J, Thank you for your review, however, I am sorry to note you did not enjoy your stay with us. In the rare occasion we have an over-booked hotel, the change and transportation to an available room in one of our other hotels in the area is usually smooth and without any major hiccups. It was never our... More 

Bengaluru (Bangalore), India
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed October 26, 2013

Stayed for one night: Selected the place due to its proximity with to the airport train station and it was one of the cheapest deals at USD 85 per night on expedia. This is an airport hotel 9 kms from Schipol Airport. There's an airport shuttle every 30 mins from hotel/airport which makes the location of this place irrelevant as... More 

Was this review helpful? Yes 2
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Thank you for your review pankaj078. I am glad you’ve enjoyed your stay with us and experienced our location as convenient. This is wonderful to hear. I am however disappointed to read you found the staff during check-in not friendly. I apologize if they came across as such, especially since being hospitable is one of our priorities. In my opinion... More 

Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 26, 2013

After a long trip, we arrived at this hotel only to be told that they were overbooked and did not have a room for us, a room I reserved 5 months ago! To their credit, they had arranged a booking at another hotel which was actually at a better location for us. They fully paid for the taxi to the... More 

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Was this review helpful? Yes 1
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Cynthia H, Thank you for your review. I am glad to read that even though you had to experience the rare situation of an over-booked hotel, the solution to change to another hotel was offered swift and to your satisfaction. However, I have shared your review with our Front Office Manager and our Reception Staff as I do agree... More 

Quito, Pichincha, Ecuador
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 24, 2013

I guess you could say that at least there was wifi but it's not that nice to skype when you're in the lobby with a 100 other people trying to do the same. The rooms were big and nice, also it had a great view from our window. Probably it's a good idea for staying close to the airport but... More 

Was this review helpful? Yes 1
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Thank you for your review e125angel. It’s wonderful to read that you’ve enjoyed your stay in one of our spacious rooms. In regards to your feedback about our internet service I am happy to let you know that our Technical Department is currently working hard to have a Wifi connection in place throughout the entire hotel. In the near future... More 

Bawtry, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 24, 2013 via mobile

I booked this hotel about twenty minutes before I arrived due to some confusion with another booking. There is a shuttle bus right outside the airport which is then a ten minute drive from the airport. It took quite a long time for the bus to come which was quite annoying. Check in was easy and the bar and restaurant... More 

Was this review helpful? Yes
MArlman, General Manager at Park Plaza Amsterdam Airport, responded to this review

Thank you for your review Scaltini30! I am happy to read that we were able to accommodate you in such short notice and that you enjoyed your stay with us. In regards to our shuttle bus I can let you know that it’s usually prompt, however when traffic is jammed it could be a few minutes late. Unfortunately there is... More 

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