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Park Plaza Amsterdam Airport

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Melbournestraat 1 | Lijnden, 1175 RM Amsterdam, The Netherlands
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Park Plaza Amsterdam Airport
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1,005 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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  • Portuguese first
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English first
  • All months
    (1005)
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    (234)
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    (326)
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    (263)
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There are newer reviews for Park Plaza Amsterdam Airport
See the most recent reviews
Selangor, Malaysia
1 review
5 of 5 stars Reviewed August 27, 2014

It's a superb location hotel with friendly staff, cleanness room. I strongly recommed this hotel to travelers due to it's value for the money but the problem is got to travel from airport to Amsterdam Central by train everyday although there is free bus shuttle from & to airport to hotel which it's every 30min from early in the morning... More 

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Gurdev S, Thank you very much for your review on TripAdvisor. It is really suberb to read that your opinion about our hotel is so positive! For us it is really important to give our guests a wonderful stay for a reasonable price. I also want to thank you for your nice comment about our staff. I have shared... More 

Florence, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

The service was very good, large room and bathroom (we had a "superior" room) and the breakfast was fantastic (included in our package). Very well organized also for disable people, including free parking place for invalid/disable.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 1
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Sergio R, Thank you very much for your amazing review on TripAdvisor. I am so satisfied to read your lovely review. All our guests are very important to us, as well as disabled guests. We want to give everybody the perfect service and have it well organized as you also write in your review. I am happy that you... More 

Belfast, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 25, 2014

I have stayed in this hotel before and enjoyed the stay, however this time it was not so good. There was a Movie being made at the hotel which did interfere with our stay. Firstly we were asked to stand outside on arrival while they shot a scene in the lobby and this continued throughout the evening. The team making... More 

Was this review helpful? Yes
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Caz M, Thank you for your review on TripAdvisor. I am very sorry to read that you were disappointed this time with your stay at our hotel. At your last stay there was a professional film production company shooting for a new movie on Dutch television. They used our location for a part of their production. It is for... More 

Tallinn, Estonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

Hotel is very nice. A little bit far from city centre but has a free of charge airport shuttle. And a tram stop is only about 10-15 minutes away. Everything was very clean. Good wifi in the room. Staff was very polite and helpful.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 1
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Evelin V, First of all I would like to thank you for your lovely review on TripAdvisor. Your comments are for great important to us and I am very happy to read that you had a good experience in our hotel. I have shared this review with the team and they really appreciated it. Thank you! We are looking... More 

h
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 24, 2014

stayed for one night after a late arrival to the airport. the shuttle service was very good and friendly. we arrived at the hotel to find it was welcoming and very aesthetically decorated. quick check-in and nice night at a clean, comfortable and quiet room. in the morning we saw a very nice view of canals in a modern environment.... More 

Was this review helpful? Yes
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Marg_Mick, Wow. What an amazing review on TripAdvisor! Thank you so much. For us it is so important that our guest have a good breakfast. It is for a good start of a wonderful day and I am very happy that we can give our guests this good start. It is just amazing that you wrote that our breakfast... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 24, 2014

Checked in for two nights from Aug 22nd to Aug 24th. First the rooms. The shower door was completely off the hinges. I called the front desk to get it fixed and they said they would send maintenance which they never did. The toilet is in a separate room from the shower and sink so if you want to wash... More 

Was this review helpful? Yes 6
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Jason E, Thank you for your review on TripAdvisor. First of all I would like to offer you my sincere apologies for the experience that you had in our hotel. I have spoken with the managers of the maintenance and Front Office department to inform them that they need to be more secure with these kinds of issues. They... More 

Cape Town Central, South Africa
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 23, 2014

We stayed for 2 nights from 21 - 23 August and we very happy with the location, price and staff (who were super friendly and prodessional). That's the 3 stars. The other 2 stars were lost due to housekeeping issues and noise. Making the bed and cleaning the bathroom is only part of the housekeeper's job. They did not wash... More 

Was this review helpful? Yes 1
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Ilana G, Thank you for your review on TripAdvisor. Regarding your feedback about the cleaning of the rooms I would like to let you know that I have informed the supervisors of the Housekeeping department again to be very critical when they check the rooms. For your next stay it is advisable to ask for a room on another... More 

Split, Croatia
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed August 23, 2014

For a 4 star hotel I think this is a big disappointment. There are so many little things i didn't like, I don't know where to start. There are some strange things missing in the room it gives the impression of unacceptable sloppiness for a 4* hotel. For example, there is no mini bar in the room, there is tea... More 

Was this review helpful? Yes 1
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear HannahSt, Thank you for your review on TripAdvisor. Regarding your feedback about the mini bar in the room I would like to advise you to book an executive room for your next stay. This is a bigger room with mini bar, other extra facilities and you have access to the executive lounge where you can enjoy complimentary Nespresso and... More 

1 review
3 of 5 stars Reviewed August 22, 2014

I would definitely stay just for the staff. the staff were very nice at every encounter. Like in disneyland. But wished that certain promises were kept such as the baby bed which was not brought to us

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear Shanthuru P, Thank you very much for your review on TripAdvisor. What an amazing title of your review! We are striving to be a very good service oriented hotel and therefore I am happy to read that you used this as the title of the review, thank you. My sincere apologies that the promise regarding the baby cot was... More 

Fortrose, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 21, 2014

Stayed here for second time as overnighter at Schipol. Again, I was lucky enough to use my Carlson Points - being Concierge plus card holder. I was given a wonderful executive room. No problems with room apart from the fact that management kept wanting to give me gifts when I wanted to sleep! Ate in Restaurant. Food fantastic and service... More 

Was this review helpful? Yes
JennyNoz, General Manager at Park Plaza Amsterdam Airport, responded to this review

Dear bryan S, Thank you very much for your review on TripAdvisor. I am very happy to read that you liked your stay at Park Plaza Amsterdam Airport and found it very nice and comfortable. What a fantastic pair of words regarding our restaurant employees, Eric and Manette! I’ve told them your kind words and they were very happy hearing... More 

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