I arrived with my daugther to spend 4 nights at this hotel. The first night was a nightmare ! Coming quite late in the evening the room was however not cleaned and the reception asked us if we could wait for approx 1 hour and we said ok and went to the restaurant to have some food. d (hard burnt... More

If it offers a good deal, take it. We travelled (2 couples) to Amsterdam for May weekend and were very disappointed to see 50€ hostel prices per night with a minimum 3-night stay. Best Western is a good hotel and offered a good deal for 4 people 50€ per night each. All was fine. The only thing s the location.... More

We stayed for 2 nights (Friday-Sunday) When we arrived we were told we couldn't go to our room as it wouldn't be ready until 2pm, but we were shown to a secure room where we could store our luggage so we could go exploring in the meantime. Both days we bought a 24 hr tram/metro/bus pass for 7.5 euros which... More

the hotel was very nice, the staff were a bit rude, but overall a nice experience. Problem was they charged my credit card without my knowledge for the cost of the room despite it already being paid for. On realising this i contacted them but was told that finance had to deal with it and I was told it was... More

A 40th birthday celebration with friends. Approx 20 min tram ride to Dam Square. Best Western double booked us, we were meant to be in the Blue Square but relocated to Blue Tower. In terms of service, we dropped unlucky, as our room was at the very top of the Blue Tower but unfortunately the key card would not work.... More

We asked for a cot, there was none broken furniture with nails hangin out no hot water for at least a day blow dryer never worked for more then 10 secs not happy at all 14 € breakfast was not worth it More

We booked a room from 24th to 28th March as we were staying in amsterdam for a short break. We were not happy at all with our service from the guys at this hotel. In fact this was our worst trip. We arrived on the saturday morning and were able to check in early which we thought was great. As... More