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DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

#66 of 350 Hotels in Amsterdam
Certificate of Excellence
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NDSM-Plein 28, 1033 WB Amsterdam, The Netherlands (Formerly Brooklyn Hotel)
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DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf
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DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf
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163 reviews from our community

Traveler rating
    66
    75
    13
    4
    5
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15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf
See the most recent reviews
Turin, Italy
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 16, 2015

Pro: New, clean, comfortable. Close to the Ferry, Quiet except when there are happenings around the wharf. Nice Breakfast and good value meal if you are not in a mood to go downtown for dinner. Bike rental directly at the Hotel. Cons: Ask and ask again before booking to inquiry if there will be a special event around the NDSM... More 

Was this review helpful? Yes 1
BrooklynHotelAms, Guest relations officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear millennials, Thank you for taking the time to share your detailed experiences with us regarding your stay in our hotel. I would like to apologies sincerely for this very inconvenient situation. Please be informed that we take your feedback very seriously and will share your feedback with our team. Thank you again for stay with us. I do hope... More 

Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2015

Rooms with a view of the busy waterways of Amsterdam. We had two rooms on the 7th floor of this newer, clean, quiet hotel. Wall to wall windows overlooking an industrial water view of Amsterdam. Hallways and lobby were dark but rooms were bright. If you don't mind the 15-minute ferry to the city, it's a good place to stay.... More 

Was this review helpful? Yes 1
BrooklynHotelAms, Guest relations officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear crnls, Thank you for staying with us and for taking the time to share your experiences with future travelers on Tripadvisor. Also thank you for your feedback, this really means a lot to us! I do hope to get the chance to welcome you again as our guests in the future. Kind regards, Merlissa More 

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

We stayed there for one night only but It was the perfect hotel, modern and comfortable with a very nice view. Neat and clean, the staff is very professional. There's a ferry ride every 15 to 30 min that takes you straight to the central station. I would highly recommend it

Was this review helpful? Yes 2
BrooklynHotelAms, Guest Relations Officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear Sarahkh1, Thank you for taking the time to write a review about your experiences at the Brooklyn hotel. I'm delighted to read that you enjoyed your stay so much! Your compliments about our hotel is highly appreciated. Kinds Regards, Merlissa More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2015

Extremely confortable and modern! Treatment at the restaurant and receipt were great! Totally recommended! It is good just to remember that is across the river, so exists an dependance on ferry times. That is not a problem at all principally because it is very close of the central station. It was a problem to me only on sunday because the... More 

Was this review helpful? Yes 2
BrooklynHotelAms, Guest Relations Officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear Tsgoliveira, Thank you for taking the time to write a review about your experiences at the Brooklyn hotel. We are pleased to read that you like the location and the free ferry to the central station. I do hope to get the chance to welcome you again as our guests in the future! Kind regards, Merlissa More 

Welwyn, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2015

Two friends and I just returned from a sight-seeing trip to Amsterdam and could not have stayed in a better hotel. I have seen other reviews complaining about the ferry journey, but we never found it a problem. It takes 15 minutes and leaves every 30 minutes from both Central Station and the hotel (on the hour and half hour... More 

Was this review helpful? Yes 1
BrooklynHotelAms, Guest Relations Officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear Becca B, Thank you for your kind and detailed review. We are pleased to read you enjoyed your stay in our hotel. I do hope to get the chance to welcome you again as our guests in the future! Kind Regards, Merlissa More 

Tres Cantos, Madrid
Senior Contributor
24 reviews 24 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2015

Located in the NSDM, surrounded by the old shipyards, you may think my criteria are a bit strange, but hotel is perfectly located. Out of the noise and rush of city centre, but perfectly connected by the free ferry, and with at least a couple of very interesting places nearby for a drink, brunch, lunch or dinner. Very nice and... More 

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BrooklynHotelAms, Guest Relations Officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear Manu3C, Thank you for staying with us and for taking the time to write this review. I'm delighted to read that you enjoyed your stay so much! I do hope to get the chance to welcome you again as our guests in the future! With kind regards, Judith More 

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 16, 2015

Getting there: from the ferry to the hotel you will have to walk with your luggage through or around a dark empty parking lot (i arrived 7-8 pm feb.): like going to a dead end ghost location. Now i rather liked the trip by ferry. But, once i had to wait 18 minutes for the ferry, in the cold wind... More 

Was this review helpful? Yes 8
Amman
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

A different part of Amsterdam to experience. Easy access. Returned to the Brooklyn, and quite happy. Thank you for taking good care of me :) Lovely room and view. Looking forward to going back, again.

Was this review helpful? Yes
BrooklynHotelAms, Guest Relations Officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear NadineToukan, Thank you so much for writing this fantastic review! We are pleased to read you enjoyed your stay in our hotel. Maybe we can welcome you back on another visit to the lovely city of Amsterdam? With kind regards, Judith More 

2 reviews
5 of 5 stars Reviewed February 2, 2015

Excellent hotel. Amazing bathroom and brilliant views off Amsterdam. Memory Foam Mattress good. No shops nearby but amazing cafe/bakery across the road (not on tripadvisor). Car parking good but expensive, free ferry's good for getting in to town. Hotel bar good but expensive! Would definitely stay here again.

Was this review helpful? Yes
La Coruna, Spain
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 31, 2015

I have mixed opinions about this hotel, and it's hard for me to judge it in a fair manner just because it's not the kind of place I usually stay at. In terms of utilities, room quality, service, etc, Brooklyn Hotel is a pretty good place (although not exactly cheap). Its only problem is that it's located on the 'other'... More 

Was this review helpful? Yes 1
BrooklynHotelAms, Guest Relations Officer at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf, responded to this review

Dear Javialacarga, Thank you for sharing your experiences with us. Your compliments regarding the nice view are highly appreciated. We are very sorry to hear that your expectations regarding the location did not match the reality and you did not enjoy the free ferry ride between the hotel and Amsterdam Central Station. Many guests choose to stay at the Brooklyn... More 

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