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All 344 Amsterdam hotels

Holiday Inn Express Amsterdam - Arena Towers

3.0 of 5 Hotel   |   Hoogoorddreef 66, 1101BE Amsterdam, The Netherlands
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Ranked #121 of 344 Hotels in Amsterdam
A recent review
4 of 5 stars reviewed 3 weeks ago
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82 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Amsterdam - Arena Towers
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here the end of September. It isn't clear where the actual hotel is but it is easy to get to from schiphol airport, take a train to Rotterdam Central then get off at Amsterdam bijlmer arena then you can literally see the hotel from the arena itself. And easy access to Amsterdam centraal only 3 stops from Amsterdam bijlmer... More

Was this review helpful? Yes
HIEX_ArenaTowers, Guest Relations at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear guest, Thank you very much for your review on Tripadvisor! Our aim at Holiday Inn Express is to provide our guests with a smart, simple and spot on stay. Therefore it’s great to read that you had an excellent stay and that you liked the room, the staff, the location and the free continental breakfast. We hope that you... More

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location - conveniently located from schipol airport, only 2stops on train. Would recommend taking the train to access the hotel as this is the cheapest/easiest from airport. Neighbourhood very safe as hotel located in the middle of what looked like a business offices area. Shopping outlet and a huge shopping mall just outside the train station as you walk along... More

Was this review helpful? Yes
HIEX_ArenaTowers, Guest Relations at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear Kennette Marie, Thank you for your review on Tripadvisor! Our hotel is indeed surrounded by offices and shops and it’s good to read that you enjoyed our location. We were pleased to read that you liked your room and the view. The Holiday Inn Express rooms start from the 7th floor of the building, which makes that most rooms... More

London, United Kingdom
Top Contributor
82 reviews 82 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed on business and it cost a fortune as there was a "conference on"! Staff not friendly seemed to be on Facebook on phone while I waited to check in. Breakfast was ok. Shower was weak and no iron in room meant a trip down 13 floors to communal ironing room! A novel way to meet new folks.

Was this review helpful? Yes
HIEX_ArenaTowers, Guest Relations at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear guest, Thank you for your review on Tripadvisor! Most probably you stayed with us during the IBC conference. This is one of the busiest weeks in Amsterdam and room rates throughout the Amsterdam region are substantially higher than normal. We understand that if you pay this higher price, you expect a little more and we apologize that you had... More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have never stayed at a Holiday Inn Express before this one so my review might be unfairly negative. This is a very clean and new hotel outside of town. The train station is so close you really should not worry about the distance to the city. I would have much rather stayed in the city itself but it is... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear StanielR, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

israel
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed in this hotel for 2 nights. we didn't stayed in holiday inn express before. the hotel is quit far from the city center, although well connected by metro and bus service. there is big parking lot. the concept is minimalism. we liked it there is no closet nor safe in the room. the rooms are big clean and... More

Was this review helpful? Yes 1
Michigan
Top Contributor
128 reviews 128 reviews
41 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a new hotel that opened July 2014. Co-located Holiday Inn and Express. The Express rooms are on the small side and sparingly accommodated. For instance, double beds, closet is short hanger tucked in corner of wall (not behind doors), no wash clothes provided - only towels, no bar soap or shampoo provided. No water bottles. No refrigerator, mini-bar... More

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HIEX_ArenaTowers, Manager at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear LoveToVacateMichigan, Thank you for your time in reviewing our hotel. An Express hotel is indeed somewhat different than a full service hotel. Our hotel is all about "Everything you need and nothing you do not need". I am happy to see that you noticed the difference in our internet. We did encounter some problems with speed and connectivity, for... More

Calgary
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was 4 stops by train from the Central Station and one could also use the metro. The hotel can been seen from the station. The sports arena is nearby as is the Heineken Music Museum. There are bars and restaurants nearby and places in the station to buy books, maps etc. and there is also a small pharmacy.... More

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HIEX_ArenaTowers, Manager at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear 8sassy, Thank you for your review and thank you for your kind words. The hotel is located in Amsterdam Zuidoost, a location with easy access to both airport and downtown Amsterdam. Amsterdam Bijlmer/Arena station is within walking distance from the hotel and a comfortable public transport hub with shops and supermarkets. Should you travelling bring you back to Amsterdam,... More

Barbados
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed for 10 nights at the HIE Arena. Even though we booked a double room we were given 2 single beds. Had we known this prior to arrival we would have stayed elsewhere. The room service was poor. We watched the dust accumulate around the TV stand and desk during our stay and my wife and... More

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HIEX_ArenaTowers, Manager at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear Geoffrey B, Thank you for the time you have taken to write this review. Firstly I would like to apologize for the way room has been made up during your stay. In the years that I am working in this industry I have learned that we are only as good as we are perceived by guests and the image... More

London
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This very ordinary hotel won't be seeing me again. It is devoid of character and typical of Holiday Inn's cookie-cutter approach to hotel design. The wifi was non existent, which the reception staff knew when I mentioned it. The hotel's only redeeming feature in the wasteland of post-industrial South Amsterdam is it's proximity to the Metro, whence one can escape... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear CatB0y, Thank you for your recent stay with us and for reviewing our property. I am happy to know that our location worked for your needs. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the hotel and the Internet service may have caused you. We appreciate your feedback as this is our... More

Leeds, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 12, 2014

Stayed at the Holiday Inn Express for four nights and five days. Rooms are perfect for a short stay, but struggled with the lack of hangers and iron when staying for a week. Service is fantastic and the staff couldn't have been more helpful. Breakfast at the Express isn't the best, but lunch and dinner at the Holiday Inn (attached)... More

Was this review helpful? Yes
HIEX_ArenaTowers, Guest Relations at Holiday Inn Express Amsterdam - Arena Towers, responded to this review

Dear SaraGL, Thank you for your review on Tripadvisor! We were very happy to read that you found our team helpful and that you are enthusiastic about the service we deliver. It’s great to read that you enjoyed a smart, simple and spot on stay. We hope to have the pleasure of welcoming you back in the future. Kind regards,... More

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Additional Information about Holiday Inn Express Amsterdam - Arena Towers

Address: Hoogoorddreef 66, 1101BE Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Amsterdam - Arena Towers 3*
Number of rooms: 340
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