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Grand Hotel Downtown

#104 of 355 Hotels in Amsterdam
Certificate of Excellence
1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands
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Grand Hotel Downtown
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Ranked #104 of 355 Hotels in Amsterdam
Certificate of Excellence
A recent review
4 of 5 stars Reviewed March 29, 2014
leylandii Chelmsford, United Kingdom
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545 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Hotel Downtown
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Chelmsford, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 29, 2014

Went to the Grand for a long weekend in February courtesy of my children. Nice clean hotel and very quiet. Rooms are not large and even the Penthouse which we had was not very big. the room was nicely decorated with a good sized bathroom. The penthouse looks out over the city centre and has a large balcony area used... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing a review and your feedback. We really appreciate this as it helps us to keep improving our service. I would like to inform you that the terraces is going to be separated. on the 15th of April there will be placed fences. This way our guests can enjoy the view privately. The breakfast is €12,50 per... More 

Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 29, 2014

This hotel is way too expensive for what it is. On the pictures it looks very nice, but when you get there, you realize that the quality of everything is just bad. The whole place is a bit messy and of bad taste - for example fake flowers and plants everywhere! In Holland!! Also I expect at this price level... More 

Was this review helpful? Yes 2
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing this review. I am sorry to hear that we could not exceed your expactations. However the interior of the hotel is just a matter of taste. The pictures on the websites or the same as our hotel. Not all our rooms have amenities. If you book a room via internet you are able to see what... More 

Montreal
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

A great example of Dutch space management. Small but ample and functional space, well appointed in simple but good taste. Comfortable bed and surroundings, with friendly and helpful staff. Well located, within a 7 minute walk from Leidsplein, and Amsterdam is your oyster from there. This room, #110, does not have a TV. No big deal, but a strange detail,... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your feedback and recommendation. This is really appreciated. I would like to inform you that we have contacted a company that will check all the drains and pipes this week. We would love to welcome you back! More 

Redditch, United Kingdom
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 11, 2014

Decent hotel, was hard to find due to lack of signage. The building is shared with another hotel which seems to advertise there hotel a lot better. We had to look 2 or 3 times for the hotel once we had the location. Would be much better if the hotel offered any type of gym/spa but cant have everything. It's... More 

Was this review helpful? Yes 1
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your feedback. We contacted a company a while ago and they designed advertisement for us to place above the entrance of the hotel to stand out. As soon as they actually placed it (which will be in a few weeks) you can find the pictures on our facebook. We would love to welcome you back to our... More 

Kent, Uk
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 6, 2014

Early arrival at reception was greeted with a friendly welcome and we were in the room over 1 hour before schedule. Check in smooth. Room was clean, modern and spacious. Staff very helpful. Although laptop safe had been left locked and open by previous occupant, this was quickly rectified. Only one minor issue - duvet for double bed was not... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you very much for your feedback and nice comments. We really appreciate this. Great to hear that we could provide you an extra smooth check-in buy providing the room earlier then the normal check-in time. I would likt to inform you that we have ordered new duvets for all our queen and kingsize beds to make sure it will... More 

London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 5, 2014

Stayed here for 2 nights in the large pent house suit, main reason I booked was due to the roof terrace. Lovely views across the city and so nice to sit outside in the morning with a coffee. The room was very nice, I thought It may have a separate living room area but it doesn't. However it was a... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you very much for writing this review and feedback. Great to hear that you enjoyed your stay in the penthouse and the view from the terrace. The odd wholes in the bathroom are for the bathtube. The bathtub will be placed in a few weeks and the wholes are preparation for to connect the bathtub in a few weeks.... More 

Reading, United Kingdom
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 22, 2014

Stayed here for two nights in Amsterdam, and was very pleased with this hotel. The location is very good, about a 5min walk from the trams and walkable into the centre is under half an hour. I was concerned that the room would be noisy as we were on the ground floor near to the restaurant but we weren't affected... More 

Was this review helpful? Yes 1
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing a review and recommendation. This is really appreciated. Great to hear that you enjoyed your stay. About the shower I would like to inform you that our maintenance department checked all the showers and changed the rubbers if neccessary. Looking forward to welcome you back to the hotel. More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 19, 2014

I strongly recommend you stay away from this hotel. This was my first time to Amsterdam (and to Europe), and the hotel stay really put a dampener on my stay. My boyfriend and I stayed at this hotel over the Valentines day weekend (13th-17th Feb). Paid normal prices, so not a budget hotel. On the first night, I hopped out... More 

Was this review helpful? Yes 7
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing down your experience in the hotel. Once again I would like to apologize for this situation. It was a technical problem, the rubber was not working properly, and we did everything we could to fix it. As you describe we went to the room every day to solve the problem. The maintenance department checked it again... More 

Chesterfield, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 18, 2014

4 night valentines break at the Grand Hotel Downtown. I have given the hotel an Average rating but would choose a Good rating if there was one (as opposed to Very Good). Positives: Helpful reception staff Efficient checkin and checkout Tour & ticket, restaurant, taxi reservation service Modern and clean hotel Plenty of cafes & restaurants within easy walking distance... More 

Was this review helpful? Yes 1
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your feedback. This is really appreciated as it helps us to keep improving our service. The size of the penthouses are standard and situated on the top floor. This explains the name we use for the rooms. All penthouses have shared terraces. The terraces will be divided as soon as possible bij 'gates'. We are in contact... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 18, 2014

i am generally a budget traveller - or always looking for a bargain and thats we found here!!! penthouse room with balconly and views of the city!!!! lovely room, with really nice finsihes!!!! only compalint was the hair dryer!!!! would defintly recommned ths place!!! would love to come back too! also it is almost next to a tram line so... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your nice feedback and words. This is really appreciated and I am happy to hear you enjoyed your stay and liked the room. Thank you for your recommendation. Looking forward to welcome you back in the future. More 

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