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Grand Hotel Downtown

#106 of 356 Hotels in Amsterdam
Certificate of Excellence
1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands
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1 room 1 guest
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Grand Hotel Downtown
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570 Reviews from our TripAdvisor Community

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Traveler rating
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    88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (174)
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    (161)
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There are newer reviews for Grand Hotel Downtown
See the most recent reviews
Zeist, The Netherlands
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 4, 2015

We booked the penthouse room for one night and we were looking forward to our stay. Unfortunately, we went home really dissapointed. The location of the hotel is good and the room looked real nice, but it was very noisy! The minibar is empty. If you want a drink, you have to get down to the reception. The free bathrobe... More 

Was this review helpful? Yes 2
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your detailed review and I am sorry to hear that we could not exceed your expectations. Off course were are going to take all the feedback into account. Our minibar is indeed empty except for two bottles of complimentary water. We provide minibarpackages with different drinks and snacks. I discussed it with the entire team that they... More 

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed March 4, 2015

We couldn't have stayed at a better place. Wonderful staff very helpful and the rooms where superb! Location was good as we where close to all the main spots and sites. And also just 20 minutes from the airport which was good. Thanks again

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing this review. It's great to read that you enjoyed your stay and you really made us smile today. We would love to welcome you back. More 

London, United Kingdom
1 review
4 of 5 stars Reviewed March 3, 2015

I enjoyed my stay here alot! Bit of a walk to Dam sqaure however that's what I loved about it as you have choice. Asked for a specific room and they met all requirements, very friendly with good food!

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing this review and sharing your experience. It's always great to hear that when our guests share there positive words with us and it keeps us motivated. We would love to welcome you back when you will visit Amsterdam again. More 

London
2 reviews
5 of 5 stars Reviewed March 3, 2015

Ive been to amsterdam a few times and nothing compares to this hotel we had a penthouse suite with terrace and our room was exactly as pictured it was clean very big the hotel staff were very friendly always happy to help... Couldnt fault it will definaltey be returning soon

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Great to hear that you enojoyed your stay and you will return to our hotel. You made our day! We are already looking forward to welcome you back. More 

Bochum, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 2, 2015

I've spent two weeks at this hotel and can recommend it: Staff was friendly at all time, breakfast seemed a bit expensive but was good, tho. Girl at the dining room was lovely and did everything to help at any time. Dining room was always in an excellent hygienic condition, also the food plates. There was never a leck of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your detailed review. It was lovely to have you in our hotel during this long stay. I forwarded your comments to our entire staff and they were really happy that you wrote such a nice review. Your comments about the cleaning are taken into account. We will discuss this with the entire housekeeping team. Looking forward to... More 

Wiltshire, United Kingdom
1 review
4 of 5 stars Reviewed February 28, 2015

Very welcoming hotel, room was lovely modern and very clean. Highlight was the heated floor in the bathroom. Staff were friendly, Central is only a couple of tram stops away- great location quite quiet

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for you nice words and we are happy to hear that you enjoyed your stay. We would love to welcome you back to the hotel when you will visit Amsterdam again. More 

Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Excellent Hotel nearby Leidsplein. Clean, cosy, comfortable and in a very good spot. Reachable by 2 different tram lines. Delicious and cheap breakfast with several choices. Very kind stuff ready to help you with anything you need.

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Great to hear that you enjoyed your stay and thank you for sharing that with us. It's always great to hear when a guest had a good experience. Looking forward to welcome you back when you will return to Amsterdam. More 

York, United Kingdom
1 review
5 of 5 stars Reviewed February 25, 2015

Lovely double room suite, with double bed and en suite. Stylish furniture and design touches, like decorative mirror light. Quiet room, close to city centre and all the sights. Would highly recommend.

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for the review and recommendation. This is really appreciated. We would love to welcome you back when you will visit Amsterdam again. More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 25, 2015 via mobile

Stayed here for a long weekend for our anniversary( said they would do something special in the room but they didn't :-( Hotel was very nice though, staff helpful, it is in a great location close to vondel park! I would recommend hiring bicycles from the hotel! Very fun riding around the city! Tram was very convenient and cheap €7.50... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

First of all I would still like to congraluate for your anniversary. I am sorry to hear that there was nothing special in the room. We always arrange someting like making the room nice and put some chocolate in the room. Next time when you visit our hotel, please do not hesitate to contact us personally and we will make... More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed February 25, 2015

Excellent hotel giving good value at a very reasonable cost. I could fault nothing during my stay and will most certainly use them again. Staff very helpful, room clean and tidy. Good location and easy to access.

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Great to hear that you would most certainly return to our hotel. It's always great to hear that we have returning guests. Thank you for sharing your experience with us. We are looking forward to welcome you back. More 

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