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Grand Hotel Downtown

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1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands
Grand Hotel Downtown
Best prices for: 1 room 1 guest
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Ranked #94 of 345 Hotels in Amsterdam
A recent review
5 of 5 stars reviewed 1 week ago
Rui V Lisbon, Portugal
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415 reviews from our community

Traveler rating
    148
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    59
    15
    20
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46
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Hotel Downtown
See the most recent reviews
Lisbon, Portugal
1 review
5 of 5 stars Reviewed 1 week ago

Everything was excellent, although the cold from the room window was a little uncomfortable. The location is near to the tram a a 20min (calm) walk from the center. There are a lot of restaurant in the neighborhood. Definitely recommend it

Review collected in partnership with this hotel

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Inge M, Manager at Grand Hotel Downtown, responded to this review

It's really appreciated that your wrote this review and your recommendation. Thank you for that. It's great to hear that you had a good stay. We are looking forward to welcome you back. More 

Tingley, Wakefield
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Read a few negative reviews about this hotel, but overall I was impressed. The checkin was easy with an english speaking receptionist who was very knowledgable about the city. We were given a ground floor room and although it was small served its purpose. Comfy double bed, tea/coffee making facilities, fridge, complementary water. A large screen TV with english channels.... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your trust in our hotel and for sharing your own experience. We are happy that you enjoyed your stay and we exceeded your expectations. If you are staying a bit longer you are more then welcome to ask us for an upgrade to a deluxe room or a penthouse. Looking forward to welcome you back next time. More 

Lockerbie, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Three Star not Four This hotel is in an ideal location however it has some minor faults 1. We booked a penthouse on the top floor which has a balcony, the balcony is concrete paving slabs surrounded by pebbles, the pebbled area is like an ashtray and not very nice. 2. We didn't get new toilet paper, toiletries or new... More 

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Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your detailed review and feedback. This is really appreciated. I would like to apologize that you didn't receive new amenities and toiletpaper. After reading this review I discussed it with the housekeeping manager and she will pay extra attention to this and we will keep checking rooms to make sure this won't happen again. Your comment about... More 

Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Felt more of a apartment complex than an hotel no bar no fitness suite breakfast ok not brilliant not worth the 13 Euros price. Staff very friendly location very good would question the 4 star rating if i was being honest.Large penthouse was clean and functional more of a deluxe than penthouse i would say. Also not a great deal... More 

Review collected in partnership with this hotel

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Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing this review and feedback. I am sorry to hear that we could not exceed your expectations. However we would like to welcome you back and show you that we do have the service of a 4 star hotel eventhough we don't have a restaurant or fitness. Looking forward to welcome you back. More 

Eastbourne, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My other half and made our first trip to Amsterdam last week and stayed at this hotel. It's a little out the way from the centre but only 1 tram stop away from Leidseplein. We didn't find this a problem as we bought a 3 day pass for public transport and it just meant we could explore a bit more.... More 

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Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for your review and recommendation. This is really appreciated. Your feedback about the lightening is taken into account and we are going to discuss what we could do to provid extra lightening. Looking forward to welcome you back to our hotel next time. More 

Bruges, Belgium
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (8 people) picked this place for its location, which is less than 10 minutes walking from Leidseplein (center). Even though the first impression of our room was positive, I was slightly disappointed to find a paper handkerchief on the floor under my bed. Besides that, the room looked nice and all other parts were very clean. Also the bathroom... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you very much for taking the time to share your experience. This is really appreciated. After reading your review I discussed the matter of cleaning directly with our housekeeping manager. She is going to pay extra attention to this and gave all the floors in the room a special treatment. We would love to welcome you back when you... More 

Germany
1 review
3 of 5 stars Reviewed 2 weeks ago

Decent good and quiet hotel for a short break, one tram stop to Leidseplein. All rooms are on the ground floor, facing to the canal, park or court. Hotel does not offer any restaurant, bar or leisure facilities, only breakfast is served; hence good value for money; its definitely not a "grand" hotel as the name implies.

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing this review and your feedback. This is really appreciated. Your comments about the facilities are taken into account and we are going to discuss what is possible in the future. At this moment the focus is on the hotel and breakfast. But thanks to your feedback it's an issue to discuss. Looking forward to welcome you... More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff, room really clean and tidy. Good location - will stay here again. Staff full of knowledge about the city and willing to help with every enquiry and made good recommendations for things to do/ places to eat and drink etc.

Review collected in partnership with this hotel

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Great to hear that you will stay here again. That's always a good thing to hear and off course we are looking forward to welcome you. Thank you for writing this review. Especially your nice comments about our staff. You made them really proud and happy. More 

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

nice hotel, friendly staff, good location. Booked a premier roof top room which was good but some minor things that could easily be addressed would have made it a proper 4 star hotel. Holes in nets, wine stain on laminate floor, shower seal not good and leaked onto bathroom floor .. Like I say minor issues that the management could... More 

Was this review helpful? Yes
Inge M, Manager at Grand Hotel Downtown, responded to this review

Thank you for writing this review and pointing out these issues. Thanks to this kind of reviews we can improve ourselves and our maintenance department and housekeeping can pay extra attention this. We will fix this and check all the rooms. Looking forward to welcome you back. More 

Enfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

By far the best hotel I've stayed at. The staff are very friendly, helpful always there! It's peaceful and only a short walk to the middle of everything. Comfortable. We even got slippers and a dressing gown which I've never had at a hotel before. Excellent amaZing hotel would 100% go again. Everything u need and more in one.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Inge M, Manager at Grand Hotel Downtown, responded to this review

Wow that's a real compliment and great to hear! I forwarded your comments to the entire team and they were really proud. We would love to welcome you back when you will stay in Amsterdam again. More 

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