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All 344 Amsterdam hotels

Ibis Amsterdam City West

3.0 of 5 Hotel   |   Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
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Ranked #116 of 344 Hotels in Amsterdam
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
bsun1 Beijing, China
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770 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff and service they provided was great! The room was nice, fresh and clean, wih free wifi so no complaints there. The bar was quite overpriced, I was charged €2.65 for a cup peppermint tea and he did not even fill the cup. Also another off putting aspect was the location. Very dark and secluded at night and i... More

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Top Contributor
69 reviews 69 reviews
47 hotel reviews
82 helpful votes 82 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have to write my first complaint on here: be careful and for whatever services you pay in this hotel by cash immediately ask for a receipt, o "accidentally" when you'll check out they will be again on your bill. On the other side, the last day i came back at 3am: firstly i had to wait for few minutes... More

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Bedford, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

What you see if what you get. Nothing massively wrong with the place, check in good, breakfast standard as per any hotel in this price range. Room was ok, clean enough but bed a little hard - toilet smelt a little and the water from the tap didn't smell right. Location is a bit of a trek from central Amsterdam,... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, we regret that your stay has not totally met your expectations. Did you inform the reception desk of your experiences. Ibis strives to achieve a high level of service and we offer a 15 minute guarantee relating to the services we promise. A re location to a different room should have been offered immediately. Please inform us directly... More

Belgrade, Serbia
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was comfortable and not small at all. Breakfast was very good: very diverse and fresh, coffee was quite good. Wireless was great. Staff were very friendly and helpful. Location is not the best: 5 minutes to the bus stop, 10 minutes to the city center by bus, 2.8 EUR a single ticket, but they have multi-day tickets at the... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Many thanks for sharing your experiences. We do hope you choose to stay with us again soon. Kind regards F. Weeden More

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very happy with my stay here, room was super clean, location is good and the staff here are really nice, not far from central station, about 15 minutes walk, I will be coming back here if I visit Amsterdam again thank you.

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, we are delighted to read your experiences and hope you will choose to stay with us again soon. Kind regards F. Weeden More

Andalusia
Top Contributor
95 reviews 95 reviews
26 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Almost everything about the Ibis Amsterdam City West is excellent... the staff, the rooms, the friendliness, the cleanliness, etc. So lets deal with these first. Check-in was a dream. Rapid, with all explanations made clearly. The reception staff are helpful and friendly and seem to be able to converse in almost all languages (we heard Arabic, Dutch, English, French, German,... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guests, many thanks for sharing your experiences. We do hope that after comparing the price difference for a city centre location, you will opt for this hotel during a future visit. Kind regards. F. Weeden More

Delhi
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located slightly on the outskirts, this hotel is easily reachable from Centraal station using a 15-mij bus ride (bus 48) followed by 5-7 min walk. However, eventually this results in spending ~30 mins to reach Centraal station from the hotel, or vice versa. While this is not much, the time could be better utilized walking around in Amsterdam if one... More

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ibiscitywest, Manager at Ibis Amsterdam City West, responded to this review

Dear guest, many thanks for sharing. I do hope you will consider staying again. Usually the travelling time by bus is maximum 10 to 15 minutes depending on the traffic. We do find that the rather large difference in room rates at centrally run hotels can influence ones choices. You can try our Ibis situated in the very centre of... More

Flushing, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

A 15 minute bus ride from the central station and a 400M walk from the stop takes you to this hotel in the western outskirts of Amsterdam. The staff is cordial and helpful and the facility is comfortable quiet since it is located in an industrial area devoid of amenities except for a Burger King and a small restaurant across... More

Was this review helpful? Yes
ibiscitywest, Manager at Ibis Amsterdam City West, responded to this review

Dear Guest, many thanks for taking the time to write about your experiences. We do hope you will return> I can assure you that the difference in price in comparison with centrally situated hotels does often make the short bus journey worth while. Kind regards F. Weeden More

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Additional Information about Ibis Amsterdam City West

Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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