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Ibis Amsterdam City West

#122 of 345 Hotels in Amsterdam
Certificate of Excellence
Hotel website
Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
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Ibis Amsterdam City West
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Ibis Amsterdam City West
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873 reviews from our community

Traveler rating
    175
    493
    173
    24
    8
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146
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
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    (212)
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    (251)
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All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

with a very good connection via plublic transportation to the city center (10 minutes to CS) this hotel offers a lot of value. Price/room rate is very reasonable and with parking services included and a very friendly staff IBIS Amsterdam West is in my opinion a very recommendable hotel. The rooms are simple and sufficiently equipped.

Was this review helpful? Yes 1
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

We are most grateful for you kind review. F. Weeden More 

London, United Kingdom
Top Contributor
56 reviews 56 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Prices for staying in the centre of Amsterdam have become quite expensive, so on this trip I decided to stay at the Ibis in Amsterdam West, which turned out to be a good choice. The hotel itself is a fairly typical Ibis - well-designed, clean, friendly staff. It is in a modern industrial area and is quiet. There are no... More 

Was this review helpful? Yes 3
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, we greatly appreciate you sharing your experiences. I can assure you that we are busy with tea & coffee facilities (available from our Front Desk to take up to your room ) & the temperature will be investigated. Please note that we do have some great specials for breakfast if pre-booked on ibis.com & also at the front... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 3 nights 21st to 24th of Feb and was perfect commutable location into the city (48 bus). We had breakfast included which was lovely. The hotel itself is warm and comfortable and the staff are friendly and helpful, special mention to the receptionist on duty on the morning we checked out who was so friendly... More 

Was this review helpful? Yes 2
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

We really do appreciate your kind review and are more than pleased to hear that your stay has been enjoyable/our staff have looked after you. Hope to see you again. Kind regards F. Weeden More 

Constanta, Romania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

10 min by bus from the central station. The bus is quite close to the hotel. You have a Burger King next to the hotel. Rooms are nice. Hotel staff is very friendly and helpfull. Breakfast has everything... All around an excellent trip. Thank you IBIS !

Was this review helpful? Yes 1
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Many thanks for sharing your wonderful review. We hope you choose to stay with us again. Kind regards F. Weeden More 

Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just a normal ibis clean basic and quite staff very friendly nothing around hotel was a bit far out of city for my liking and no kettle or tea facilities in the room and yes you can get these at a extra cost but these should be part of the room facilities and the pizza they sell in the hotel... More 

Was this review helpful? Yes 1
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, we appreciate your review and can assure you that the pizza is on the house next time to compensate for your experience. Kind regards F. Weeden More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

During check in Ester was absolute amazing, we did a mistake with our booking, but she offered us immediately a room and saved our weekend. The breakfast is great, a lot of different choices of cold and warm food. Hotel is 10min with a bus from the central station away and the bus stop is in front of the door,... More 

Was this review helpful? Yes
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Thank you for choosing Ibis Amsterdam City West and taking the time to share your experiences. We hope you will choose to stay with us again. Kind regards F. Weeden More 

Boston, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2015

Despite using Ibis hotels in the past and having excellent customer service I was disappointed with the service I received in this particular hotel. I had purposefully booked a double room for my partner and myself for one night whilst we were away on a short break in Amsterdam. When we got to the check-in desk I was asked by... More 

Was this review helpful? Yes 2
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear sir, I do apologize for any inconvenience caused. I would like to assure you that we are accustomed to people from all walks of life, preferences and back-grounds. We pride ourselves as a city in being warm and welcoming. If you would be kind enough to contact me directly I would like to take the correct steps to ensure... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed February 5, 2015

Rather a good place in a non-residential area of the city. There was a train station close by and it was quite easy to get into Central Amsterdam. The main problem was that the hotel's location meant there were no nearby bars. Nevertheless, there were great staff at the hotel who made my stay very pleasant.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, thank you for writing your review and sharing your experiences. We are happy to hear that despite our slightly out of town location, our staff have made your stay a pleasant one. Hopefully you will choose to stay with us again. Kind regards F. Weeden More 

Maastricht, The Netherlands
1 review
3 of 5 stars Reviewed January 25, 2015

I have been travelling and used this hotel regularly while in Amsterdam. The room are the same as any other Ibis around the world. One thing which ticks me off is the price of the breakfast. Never understood where the € 15.00 is when sitting at the breakfast table. Over Ibis offer same level of breakfast at a cheaper price

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Please allow us to thank you for sharing and to explain that there are different breakfast rates available (especially when booking in advance on our site)We do hope you will give us another chance and hope to see you soon. Kind regards F. Weeden More 

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