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Ibis Amsterdam City West

Hotel website
Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
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1 room 1 adult
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Ibis Amsterdam City West
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1,152 Reviews from our TripAdvisor Community

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Monza, Italy
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Amsterdam accommodations are quite expensive, but this is a good option. The position is ideal to go to the center (bus 22) and to the airport (by bus 22+69 or bus+metro). If you want to reach it from the airport directly by train, you could stop before arriving to the central station and then get the metro. Or from the... More 

Helpful?
Thank MikRo73
ibiscitywest, Public Relations Manager at Ibis Amsterdam City West, responded to this review

Dear MikRo73, Thank you very much for providing us with your feedback. I am glad to read that you are positive about your stay in our hotel. Your feedback on the breakfast is also highly appriciated as this gives us the chance to improve ourselves, so thank you. I hope that you will choose to stay with us again the... More 

Birmingham
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

First impression crucial when checking-in. Job done, good man Ralf! He's always useful for a 'top tip'! My tip would be to open the bar later. After an evening exploring the beautiful city, a night-cap back at the hotel just after 11:30pm shouldn't be unreasonable to expect. That was the only real criticism over a 2-day visit. Room was very... More 

Helpful?
Thank N K
ibiscitywest, Public Relations Manager at Ibis Amsterdam City West, responded to this review

Dear N K, Thank you ever so much for taking the time to share your experience with our hotel. It is a pleasure to read that your expecations of the hotel have been met. I will also make sure that your kind words about Ralf will reach him. Normally our bar will close around midnight unless it is very quit... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Brilliant hotel, slightly out from the centre however there was a regular bus 22 that took you directly to the centre. Lovely hotel, basic but perfect for a city break seeing as you only use the room to sleep in. Breakfast was good, better than any continental breakfast I've had before, lots of variety, something for everyone. The cleaners were... More 

Helpful?
Thank Smithhhhh
ibiscitywest, Public Relations Manager at Ibis Amsterdam City West, responded to this review

Dear Smith, Thank you ever so much for taking the time to tell us what you think about our hotel. We are glad to read that you are as positive as you are and hope that you will visit us again the next time you visit amsterdam. Kindest regards, O.Forma More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A bit expensive for my nights, but it was alright. It had a great view and easy access to Center via Amsterdam Sloterdijk. Also it has direct trains to the airport, which is nice. It's a fine hotel just to sleep in.

Helpful?
Thank Niclas H
ibiscitywest, Guest Relations Manager at Ibis Amsterdam City West, responded to this review

Dear Niclas H, Thank you very much for taking the time to tell us your experience with our hotel. We are glad that you are positive about your stay. We hope to welcome you again in the near future and make you even more enthusiastic about our hotel. Kindest regards, O.Forma More 

Duesseldorf
Level Contributor
146 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have to be honest... I never had a warm welcome in a hotel as here. That's why we decided to book the breakfast for one day to try it - with a discount coupon -... Well, the day after, we weren't registered for breakfast because of some lack of communication. I had to go personally (usually is the staff... More 

Helpful?
Thank Aldobru85
ibiscitywest, Manager at Ibis Amsterdam City West, responded to this review

Dear Aldobru, Thank you for your review. I am sorry to hear about your breakfast and late dinner experience. Please allow me to express my sincere apologies. Please contact me via h5140-dm@accor.com so we can offer you a gesture of goodwill. Kind regards, S. Jansen More 

Kilrush, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2016

Had a fantastic experience at the Ibis City West. save 100 euros on my stay in comparison to hotels in the centrum which are frankly not on the same level. Our room was a decent size for Amsterdam and found the facilities to be adequate. Some reviewers mark this hotel down due to its distance from the city center but... More 

Helpful?
Thank NemesisDrummer
ibiscitywest, Manager at Ibis Amsterdam City West, responded to this review

Dear Mr. O'Brien, Thank you so much for your kind words. I hope we may welcome you again in the near future. Kind regards, Stef More 

Minsk, Belarus
Level Contributor
3 reviews
5 of 5 stars Reviewed January 5, 2016

Unexpectedly friendly staff provided us en early check-in. Thanks to Ralf ! It was very quiet location on 24-26 December. We used bus #22 to get to down town (ov-chipcard was bought in advance at train station).

Review collected in partnership with Accorhotels.com

Helpful?
Thank belugin
ibiscitywest, Guest Relations Manager at Ibis Amsterdam City West, responded to this review

Dear Belugin, Thank you very much for writing a review about your stay in our hotel. I will make sure to share your kind words with our staff and with Ralf. Hopefully we can welcome you again in the near future. Kindest regards, O.Forma More 

Peterborough, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

arrived at 10am and our room was ready. room 706 refurbished and perfect for our 3 night stay. borrowed kettle from reception for free and they also supplied paper cups tea,coffee etc. metro 5 mins away and bus stop 2 mins from hotel now bus 22. the main issue ww had was finding the night bus 748 for our return... More 

Helpful?
Thank 834abigail
ibiscitywest, Guest Relations Manager at Ibis Amsterdam City West, responded to this review

Dear 834abigail, Thank you very much for taking the time to share your thoughts about the hotel with us. It is good to read that you liked our recently refurbished rooms and that experienced our staff as friendly. I will make a comment to our reception team to look at our night bus schedule and wheter this has changed, I... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Good cheap hotel for couple of days . Let my pup JD stay. Good public bus connection to city although it would have been helpful if the staff has informed us. No room service . Very basic. Good breakfast. Clean and tidy . Polite staff. Car parking very secure.

Helpful?
Thank Terryhboyle B
ibiscitywest, Public Relations Manager at Ibis Amsterdam City West, responded to this review

Dear Terryhboyle B, Thank you very much for sharing your thoughts about the hotel with us, I am sorry to hear that you weren't informed about the possibility of using the public transport. I will share this feedback with our reception team. Hopefully we can welcome you again in the near future. Kindest regards, O.Forma More 

Vancouver, British Columbia, Canada
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed December 9, 2015 via mobile

I was surprised that many features of what I consider "basic hotel" are missing from this hotel. Bathroom soap. Face towels. Just one towel. No heat control. Not really very comfortable. In addition it is in a remote location and the only place to eat is the bar downstairs... Which was very slow and forgot our order for 30 minutes.... More 

Helpful?
Thank Sean C
ibiscitywest, Guest Relations Manager at Ibis Amsterdam City West, responded to this review

Dear Sean C, Thank you very much for your review, I am sorry to hear your stay with us did not meet your expectations. I have shared your experience with the restaurant staff and will use it to imrpove ourselfs. Please feel free to contact me at any time via h5140-bo@accor.com if you feel like you would like to share... More 

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