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All 344 Amsterdam hotels

Ibis Amsterdam City West

3.0 of 5 Hotel   |   Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
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Ranked #115 of 344 Hotels in Amsterdam
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Hayley358 London, United Kingdom
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775 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Nice clean, quiet room and relatively spacious. The staff at the desk were helpful. The internet was good. The location is a little bit commercial, it's about 20mins on the bus into Amsterdam Central station. The buses are quite regular and the stop only a few minutes walk from the hotel. Decent stay and for the price you can't really... More

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City of Bradford, England, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Firstly the hotel is nice, especially if you get a room facing onto the avenue as there is nice views and free wifi is good. The hotel is nicely decorated and is very modern in the reception area and on the E floor for breakfast, however the rooms are not as good as they are very basic i.e. just a... More

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Contributor
18 reviews 18 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just too far away for me. I knew this when booking but I didn't enjoy being so far out of all the action. The bus was easy enough though. Room was a little 'plastic fantastic'. The bathroom was a plastic pod type thing stuck in the corner. Very adequate just no frills. Bed was hard. Room was clean. Standard ibis... More

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ibiscitywest, Manager at Ibis Amsterdam City West, responded to this review

Dear guest, many thanks for your review. Kind regards, F. Weeden More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

The staff and service they provided was great! The room was nice, fresh and clean, wih free wifi so no complaints there. The bar was quite overpriced, I was charged €2.65 for a cup peppermint tea and he did not even fill the cup. Also another off putting aspect was the location. Very dark and secluded at night and i... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, please be informed the the bus stop is normally directly in front of the hotel, making the 10 minute journey by bus worthwhile & feeling less secluded than the temporary stop operating at the moment. Please also note that we do have Ibis hotels in the centre of the city, however you may find the price difference so... More

Top Contributor
69 reviews 69 reviews
47 hotel reviews
82 helpful votes 82 helpful votes
1 of 5 stars Reviewed 1 week ago

I have to write my first complaint on here: be careful and for whatever services you pay in this hotel by cash immediately ask for a receipt, o "accidentally" when you'll check out they will be again on your bill. On the other side, the last day i came back at 3am: firstly i had to wait for few minutes... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear Sir, regrettably we not been offered the opprotunity to solve the issies described during your stay. We have already had contact via our own internal reviews and I can assure you that the Management team are doing everything in their power to tackle the situation, ensuring no reoccurrances. Our gesture of good will which will hopefully compensate somewhat for... More

Bedford, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What you see if what you get. Nothing massively wrong with the place, check in good, breakfast standard as per any hotel in this price range. Room was ok, clean enough but bed a little hard - toilet smelt a little and the water from the tap didn't smell right. Location is a bit of a trek from central Amsterdam,... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, we regret that your stay has not totally met your expectations. Did you inform the reception desk of your experiences. Ibis strives to achieve a high level of service and we offer a 15 minute guarantee relating to the services we promise. A re location to a different room should have been offered immediately. Please inform us directly... More

Belgrade, Serbia
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was comfortable and not small at all. Breakfast was very good: very diverse and fresh, coffee was quite good. Wireless was great. Staff were very friendly and helpful. Location is not the best: 5 minutes to the bus stop, 10 minutes to the city center by bus, 2.8 EUR a single ticket, but they have multi-day tickets at the... More

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ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Many thanks for sharing your experiences. We do hope you choose to stay with us again soon. Kind regards F. Weeden More

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

I was very happy with my stay here, room was super clean, location is good and the staff here are really nice, not far from central station, about 15 minutes walk, I will be coming back here if I visit Amsterdam again thank you.

Was this review helpful? Yes
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review

Dear guest, we are delighted to read your experiences and hope you will choose to stay with us again soon. Kind regards F. Weeden More

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Additional Information about Ibis Amsterdam City West

Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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