I booked for 13 nights and these were the worst nights of my life. Don't get me wrong, I am from Pakistan and I know what worst means. The staff were very unfriendly, absolute lack of communication skills. Breakfast was poor and the rooms untidy. However, the worst things were the bed bugs; whole lot of them. I left the... More

We picked this "hotel" because of its location and price but after the three worst nights in my live I can say, that it was realy realy expensive stay. There are bed bugs all around the place!! After first night my GF has a lot of bites but we didn't know from what but second night I woke up in... More

Don't book this place! I did - and cancelled but they still took the money and said I never cancelled!! £300 out of my bank - & now being charged for being in my overdraft & cant afford to feed my daughter!!! No compensation or money given back for their error!

We booked this hotel for our recent trip March. We then found alternative arrangements and cancelled our booking over the phone in january with plenty of notice. We have just got back from a wonderful stay at the craft apartments (would highly recommend!!) to find they have debited £300 from our bank account!! They now claim we never cancelled our... More

I havent even stayed in a hostel that was as bad as this place. It cost me a small fortune for a room on the top floor, up the steepest stairs ever ive seen, to find that the double room was actually the smallest room ive ever stayed in with a bunk bed. Wouldnt recommend.

its a very good place, the staff is very friendly and helpful. the best part is their delicious open buffet breakfast. the hostel is very well located in the center of amsterdam. and they have plenty of electricity plugs in each room and they also have free wifi