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All 340 Amsterdam hotels

Bastion Deluxe Amsterdam / Amstel

3.0 of 5 Hotel   |   Verlengde Van Marwijk Kooystraat 30, Amsterdam 1114 AC, The Netherlands
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Bastion Deluxe Amsterdam / Amstel
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Ranked #238 of 340 hotels in Amsterdam
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  • Reviews (214)
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214 people have reviewed this hotel

Traveler rating
    22
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18
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Middlesbrough, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

After myself and my partner had been to Amsterdam previously - we decided we would come for New Years Eve 2013. We were greeted at the Airport with a private taxi supplied by the Bastion which got our five day break off to a great start. When we arrived at the hotel the staff were nothing but helpful and polite... More

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Bastion Hotel G, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Amsterdam Amstel. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We hope you had a nice stay in Amsterdam. Our hotel is perfectly... More

Larnaka, Cyprus
1 review
2 of 5 stars Reviewed 4 weeks ago

Service was terrible. Behavior of the staff unprofessional. The breakfast was very expensive and we had a problem in check out with the bar bill. Nearest metro station 2,5 km. Take taxi from there 50€ minimum to the town.

Review collected in partnership with BudgetPlaces

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Bastion Hotel G, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, We have received your review regarding the Bastion Deluxe Hotel Amsterdam Amstel on Tripadvisor. We would like to thank you very much for that! First of all we would like to apologize for the fact that the hotel did not meet your expectations. We are very sorry to hear that the staff was unprofessional. We acknowledge that a... More

Solihull
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 3, 2014

We enjoyed our stay at this hotel, the room was clean, warm and comfortable. One issue that we had was that the stair bannisters were being painted, we didn't understand the signs which were in Dutch, my husband got paint on the sleeve of his jacket. Perhaps international signs would have prevented this. Needless to say the reception staff were... More

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Bastion Hotel G, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, We would like to thank you for the review which you have posted on Tripadvisor. As we can see you have experienced the personal atmosphere, hospitality, comfort and good facilities of Bastion Hotel Groep and you have summarized it in a great review! Thank you very much for that. We are very sorry that you got paint on... More

Cavan, Ireland
1 review
4 of 5 stars Reviewed December 12, 2013

Before travelling, I read a lot of reviews regarding this hotel and I must say, I disagree with many of the bad reviews in my experience. We travelled here in Nov 2013 for a show in the Ziggo Dome. Firstly, very easy to get to from anywhere! From Schiphol, get the train to Amsterdam-Zuid, then jump on a Metro towards... More

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Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep.... More

Belgium
Contributor
13 reviews 13 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 9, 2013

Short weekend stay at the Bastion Deluxe hotel in Amsterdam. Check-in was a bit messy as there were 3 receptionists, only 1 of them actually taking care of the guests. My room was on the 10th floor, first impression was that the room was quite worn out and not that clean. Bed was very low and very soft, kind of... More

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Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

Wiesbaden, Hessen, Germany
2 reviews
2 of 5 stars Reviewed November 16, 2013

Staff is somewhat friendly and helpful but check-in was very slow.upon entering room hallway was dirty and smelly. Once we entered room we were shocked by the size! The rooms are very, very small for the price. Beds were old small and very uncomfortable. But the worst was Sat morning when we woke to no hot water. When I approached... More

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Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 13, 2013

just stay away. it an ok hotel a little over priced due to its location and the service they offer. i have been to worst hotel in the past since i travel a lot but i never encountered such bad service by hotel staff they treated us like we did them a favor that we chose this hotel.

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 6, 2013

The food at hotel horrible and over priced the waitresses was playing with her hair then slicing bread You will have to pay a tax charge per night per person for entering Holland overall the hotel said they couldn't provide a double bed and all rooms are twin beds not good for couples

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 30, 2013

The male staff in this hotel were very very helpful. Can't say the same about some of the female staff. .massive chips on some of their shoulders.was supposed to sleep 5.but only slept 4.the food was ok bit a bit pricey.if your not white you ain't right!

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for your comments which you wrote on Tripadvisor. I am very sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our employees in assuring our perfect service and taking ownership. I hope you can accept... More

Winston Salem, North Carolina
Top Contributor
185 reviews 185 reviews
158 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed October 24, 2013

As you can see from other posts, this property is very basic. I did not experience any issues during my stay, with a few exceptions noted below. PRO's • Room was clean • Food was decent (not great) • Within walking distance of train station (good and bad) • Inexpensive by European standards • Small refrigerator in room • Friendly... More

Was this review helpful? Yes
Bastion Hotel G, Owner at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. I hope to meet you again in one of the hotels from the Bastion Hotel Groep. With... More

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Additional Information about Bastion Deluxe Amsterdam / Amstel

Also Known As:
Bastion Deluxe Amsterdam / Amstel Hotel Amsterdam
Bastion Deluxe Amsterdam / Amstel Hotel
Bastion Deluxe Amsterdam
Bastion Deluxe Hotel Amsterdam
Address: Verlengde Van Marwijk Kooystraat 30, Amsterdam 1114 AC, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #238 of 340 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Deluxe Amsterdam / Amstel 3*
Official Description (provided by the hotel):
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Amsterdam/Amstel offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, airconditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use free of charge, airconditioning and free wireless internet. The lobby has a computer for guests; they can use the internet for free. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Amsterdam/Amstel is situated near the A10, exit S11. Its close to the RAI and the Amsterdam Arena. The hotel also has free parking places. You can reach the historical centre of Amsterdam within ten minutes by public transport. Here you can find all the famous attractions within reach. This hotel is therefore ideal for business and leisure guests. Rooms The hotel has 120 comfort rooms, 63 deluxe rooms and 9 Quads. The comfort rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The deluxe rooms are extra equipped with a bathroom with bath, toilet and hairdryer. The Quads are more spacious than the deluxe rooms and are equiped with a sleeping sofa and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 6:00 till 9:00 hrs and in weekends from 7:00 till 10:30 hrs. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 till 23:00 hrs for lunch and dinner. The hotel bar is open till 23.30 Hrs. ... more   less 
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Amsterdam/Amstel offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, airconditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use free of charge, airconditioning and free wireless internet. The lobby has a computer for guests; they can use the internet for free. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Amsterdam/Amstel is situated near the A10, exit S11. Its close to the RAI and the Amsterdam Arena. The hotel also has free parking places. You can reach the historical centre of Amsterdam within ten minutes by public transport. Here you can find all the famous attractions within reach. This hotel is therefore ideal for business and leisure guests. Rooms The hotel has 120 comfort rooms, 63 deluxe rooms and 9 Quads. The comfort rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The deluxe rooms are extra equipped with a bathroom with bath, toilet and hairdryer. The Quads are more spacious than the deluxe rooms and are equiped with a sleeping sofa and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 6:00 till 9:00 hrs and in weekends from 7:00 till 10:30 hrs. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 till 23:00 hrs for lunch and dinner. The hotel bar is open till 23.30 Hrs. ... more   less 
Number of rooms
192

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