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All 343 Amsterdam hotels

Bastion Deluxe Amsterdam / Amstel

3.0 of 5 Hotel   |   Verlengde Van Marwijk Kooystraat 30, 1114 AC Amsterdam, The Netherlands
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Bastion Deluxe Amsterdam / Amstel
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48%
Ranked #236 of 343 hotels in Amsterdam
A recent review
4 of 5 stars reviewed yesterday
Chris F Lincoln, United Kingdom
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242 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Lincoln, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you buy a budget hotel, don't expect perfection! The hotel is perfectly located for someone on a budget who wants to explore Amsterdam while being far enough away from the vomit and hordes of Burberry-wearing Brits. It's located on the outskirts of the city, near to the airport. I didn't once hear any planes and I didn't struggle to... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have never experienced hotel staff, which would be more arrogant and rude. When I arrived at the hotel, the receptionist was busy with another couple checking in, so I stood aside and waited. Even though I stood at the very end of the reception desk, a good 1,5 meters from them, the receptionist barked at me that he was... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear Martina65423, We wish to thank you for your stay at Bastion Deluxe Hotel Amsterdam / Amstel and for your elaborate comments. As per your comments, we appreciate to get in contact with you. Please contact the head offices E-commerce department of the Bastion Hotel Groep. Once again we wish to thank you for your comments and we hope to... More

Zaphyrah
1 review
5 of 5 stars Reviewed 3 weeks ago

Me and my husband stayed in this hotel from the 20th June till 23d. The hotel is in a very good location near to Amsterdam city center {Central station only 10 min.with a tram} and close to Arena 5 min, with the tram. We visited Amsterdam for a Tom Jones concert which took place in Ziggo Dome so it was... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear Zaphyrah, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel. We are pleased to find out that you loved your stay and that the staff contributed to a better stay! The Bastion... More

Gloucester
Top Contributor
71 reviews 71 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I was given my room key, which did not work the lift and did not open the door to my room so I took it back to reception to be told that the keys were printed incorrectly and needed to be put in the wrong way round - why wasn't I or anyone else told this? There were others asking... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear seanfunk, Whilst we are pleased with the good comments, we really value the negative comments as this gives us the opportunity of improving what we can offer. We are sorry for the shortcomings you have experienced during your stay with us. As we always strive for excellence in customer service, we are keeping guest satisfaction as our top priority.... More

Bremen, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 10, 2014

My girlfriend and I spent some days in this hotel. It wasn't that easy to reach the place because is a 10-minute walk from the station. Other than that, we couldn't complain. Both the room and the bathroom were clean, beds were kinda hard, the mini bar was perfect to store beverages, and the Internet was fast and free. The... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear killthepixelnow, Thank you for sharing your feedback regarding your stay with us on Valentines Day. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel. We are pleased to find out that you enjoyed your stay and that the staff contributed to a romantic... More

St. Petersburg, Russia
Contributor
20 reviews 20 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 31, 2014

Two good things to say. First, relatively nice smoking lodge downstairs. Second, daytime staff is pleasant and very nice. Now about the content of disappointment. Unreasonably expensive. Night staff is rude. Room was not satisfactorily clean. Bed linen do not fit to the bed size. Keycards needed everywhere, including elevators, and they work badly: need to use them several times.... More

Was this review helpful? Yes 3
BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, Firstly, we wish to take this opportunity and thank you for your time and effort to inform us about your experience during your stay at the Bastion Deluxe Hotel Amsterdam Amstel. Reading your comment about the poor service and breakfast, we felt disheartened and we would like to apologize for this. Your comments are important to us and... More

Kenmare, Ireland
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

My friend & I stayed here for 3 night's. Many thanks to ALL the staff we met all were friendly, attentive, helpful and happy. It made for a very relaxing & enjoyable stay. A young team with a lot going for them in the tourist industry. The hotel catered mainly for concert goers & business clientele, so not many 'tourists'... More

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BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Amsterdam Amstel and for the the review which you have posted on Tripadvisor. Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive price. Offering free Wi-Fi and a free parking are good examples of this. We are... More

1 review
5 of 5 stars Reviewed May 26, 2014

Great location in the middle of Amstel business park, clean rooms with big lcd screen (luxe room), friendly staff and free parking in parking garage. Special charching place to load my electric car. Within 12 minutes you are in the centrum of Amsterdam.

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BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Amsterdam Amstel. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We hope you had a nice stay in Amsterdam. Our hotel is perfectly... More

Southampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 10, 2014

It's an OK place to stay if you're on business; 5 minutes from Schipol by transfer bus. Yes, it's on an industrial estate miles from anywhere, so are most of the hotels around these parts unless you go into Amsterdam city itself. The soundproofing was fine, I got a few good nights sleep and the staff are fine about giving... More

Was this review helpful? Yes
BastionHotelGroep, Eigenaar at Bastion Deluxe Amsterdam / Amstel, responded to this review

Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Amsterdam Amstel. We are pleased to see that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We are looking forward to welcome you again in one of our hotels! With... More

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Additional Information about Bastion Deluxe Amsterdam / Amstel

Address: Verlengde Van Marwijk Kooystraat 30, 1114 AC Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Deluxe Amsterdam / Amstel 3*
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Also Known As:
Bastion Deluxe Amsterdam / Amstel Hotel Amsterdam
Bastion Deluxe Hotel Amsterdam

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Amsterdam/Amstel offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, airconditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use free of charge, airconditioning and free wireless internet. The lobby has a computer for guests; they can use the internet for free. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Amsterdam/Amstel is situated near the A10, exit S11. Its close to the RAI and the Amsterdam Arena. The hotel also has free parking places. You can reach the historical centre of Amsterdam within ten minutes by public transport. Here you can find all the famous attractions within reach. This hotel is therefore ideal for business and leisure guests. Rooms The hotel has 120 comfort rooms, 63 deluxe rooms and 9 Quads. The comfort rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The deluxe rooms are extra equipped with a bathroom with bath, toilet and hairdryer. The Quads are more spacious than the deluxe rooms and are equiped with a sleeping sofa and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 6:00 till 9:00 hrs and in weekends from 7:00 till 10:30 hrs. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 till 23:00 hrs for lunch and dinner. The hotel bar is open till 23.30 Hrs. ... more   less 
Number of rooms
192

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