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Max Brown Hotel Amsterdam

Herengracht 13 - 19, 1015 BA Amsterdam, The Netherlands (Formerly chic&basic Amsterdam)
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Max Brown Hotel Amsterdam
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575 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • English first
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  • Italian first
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  • All months
    (575)
  • Mar-May only
    (171)
  • Jun-Aug only
    (145)
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    (142)
  • Dec-Feb only
    (117)
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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I usually carefully consider actually putting a bad review as I realise how much influence it can have on people, however this time I feel passionate about letting everyone know of my poor experience. It was a gift for my boyfriends birthday and I was really embarrassed by everything. Upon arrival I was very excited as the location is perfect,... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

First time stayer at this hotel but I'm glad we found it. I thought the rooms are fantastic, staff were great and the area lovely. The whole group loved staying here and it's the only place I'll be staying during future visits to this excellent city.

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Colchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a good stay at this hotel for three nights as a family of four. We had a double room and our teenage children had a twin room directly above ours. Both rooms had lovely views overlooking the canal, were bright and airy with comfortable beds. One thing - our room was much smaller than our children's and we... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear Amanda K, Thank you so much for your great review. We really liked to have you and your family around! We like to welcome you back in Max Brown soon. With kind regards, Ruth de Groot Hotel Manager More 

ottawa, ont
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

we had a room overlooking the canal; clean and very comfortable. Hotel is conveniently located for getting around Amsterdam; close to train and tram. Nice breakfast; excellent coffee. Staff were helpful; they helped us locate our cruise ship at Coenhaven and wrote the directions out for us and arranged for a taxi that got us there without trouble. Loved the... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear ottawatraveller, So happy you found Coenhaven safely! We enjoyed your stay in Max Brown. Please come back soon! With kind regards, Ruth de Groot Hotel Manager More 

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Amsterdam is known for it's thin, steep stairways, and the Max Brown Hotel has it's share of those. And we were on the top floor! Still, we loved the location most of all. But the room was also sunny, quaint and very clean. Staff are helpful, but extremely laid back compared to your average hotel chain front counter. It's much... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear Scott47a, You wrote such a funny and positive review, we love to read it! We also loved your stay with us and we hope to welcome you back soon for "another workout":) With kind regards, Ruth de Groot Hotel Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in this Hotel for the 2nd year in a row and all I can say is we had an amazing time again. We stayed on 17th - 19th June and 22nd - 24th June as we went to a festival in between. The room we had was ideal for a couple plenty of room and the most comfortable... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear Riseley86, Wow we loved your review and also we love to see you back next year! Thank you very much. On behalf of the whole Max Brown crew, we wish you both a great weekend. With kind regards, Ruth de Groot Hotel Manager More 

Southport, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked this hotel on location and price, a quiet area but short walk to bars, tram stop and trains. The room we had was small but we paid the cheapest price possible, so got what we paid for. My husband does prefer a cooked breakfast but I really enjoyed what was on offer. I thought Max Brown was an... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear jules68, Thank you for your positive review. We hope to welcome you back soon in Max Brown. We may fix a cooked breakfast for your husband next time! With kind regards, Ruth de Groot Hotel Manager More 

vancouver
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This boutique hotel was absolutely amazing .Although the rooms may be small they are so clean , and well maintained. Some are larger than others. The bathrooms are modern .The staff were outstanding so helpful and accomodating . The hotel has no elevator but that adds to the charm of this hotel.If stairs are hard for people to manage there... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear Vancouver55, We loved to read your review, thank you so much. I will forward your happiness to the whole Max Brown crew. We hope to welcome you back soon! With kind regards, Ruth de Groot Hotel Manager More 

Rayleigh, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great quirky hotel situated in the best part of Amsterdam. Easily walkable from the Centraal Station. The hotel staff are all very friendly and eager to help. I could not fault them. I read some of the negative comments regarding breakfast. I could not understand them as there is more than enough to eat with hams, cheese,... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear BrianT55, We are so happy to read you enjoyed your stay with us so much and you appreciated our services (like the canal boat ride). We hope to welcome you again soon. Wit kind regards, Ruth de Groot Hotel Manager More 

southern england
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Smallest room i have ever stayed in but bed very comfortable. Could have done with a few more clothes hangers and a bit more space around the bed. Bearing in mind i was sharing with an old friend and had to share a double bed it was to say the least very cosy. Had a good time regardless and it... More 

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Ruth D, Manager at Max Brown Hotel Amsterdam, responded to this review

Dear brookerparty, Thank you for your good and honest review. We hope to see you back soon in one of our bigger rooms, the so called: canal view rooms. With kind regards, Ruth de Groot Hotel Manager More 

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