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All 343 Amsterdam hotels

chic&basic Amsterdam

2.0 of 5 Hotel   |   Herengracht 13-19, Amsterdam 1015 BA, The Netherlands (Formerly "Hotel New Amsterdam")
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chic&basic Amsterdam
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76%
Ranked #201 of 343 hotels in Amsterdam
A recent review
5 of 5 stars reviewed 2 weeks ago
PetraTt
  • Reviews (493)
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493 people have reviewed this hotel

Traveler rating
    147
    216
    79
    26
    25
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27
235
44
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel is a litte house with a BIG WELCOME ? Breakfast is include, we had very nice day's in Amsterdam. We also enjoined the free tea or coffee. We recommend this hotel our friends for a jorney to Amsterdam.

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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The only advantage staying at this hotel is the location. It is closed to the train station. That’s all! The lady who received us was unfriendly. When we arrived the hotel, the lady had no greetings or smile. She was so impatient when I asked for processing check-in. The stairs are steep and narrow as what I expected. It’s okay... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 31, 2014

Was really looking forward to staying in the quirky looking loft room with our 2 kids & to celebrate my wife's birthday. Be warned as they stuck us in 'their other loft room'...you know, the one that isn't in the loft and doesn't have the balcony mentioned in our booking. No apologies at all - just tough luck! On top... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
242 reviews 242 reviews
77 hotel reviews
256 helpful votes 256 helpful votes
3 of 5 stars Reviewed May 26, 2014

Chic and basic sums it up pretty well. The decor is mildly funky and the rooms are pretty basic - one of our party, in the most basic kind of room, had nowhere to hang clothes - and the stairs are vertiginously steep and narrow. However, it's clean and quiet, an easy walk (even with suitcases) from the station, overlooks... More

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2014

I chose this hotel for the proximity to the train station on our last night in Amsterdam. After we arrived, we were told our room was being "renovated" and we couldn't stay there! No prior communication through text, phone or email. Just "You are being sent to another hotel." The hosts at Chic and Basic looked at me like I... More

Was this review helpful? Yes 1
Jan N, Manager at chic&basic Amsterdam, responded to this review

Dear Jeane r, In the last couple of weeks we have improved and remodeled Chic&Basic Amsterdam. We apologize for any inconvenience that this may have caused for you and for letting you down on your expectations. Normally our service is exceptional and the difficulties are not a fair reflection of our usual high standard of customer care. Please note that... More

ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2014

We arrived on Friday and were greeted by friendly, helpful staff. Our room was 004. Small but perfect for a city stay as we spent hardly any time in our room. The shower room was small but again fine for our needs . Storage space is minimal .This room is on the ground floor and accessed by going out through... More

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Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 11, 2014

I feel unable to give this Hotel any kind of rating. I have read previous reviews about this Hotel but took it with a pinch of salt as I have found in the past that poor comments from one person can not always mean the same experience for all. I was however wrong on this occasion. I have never put... More

Was this review helpful? Yes 3
Jan N, Manager at chic&basic Amsterdam, responded to this review

Dear Wayneeee2014, In the last couple of weeks we have improved and remodeled Chic&Basic Amsterdam. We apologize for any inconvenience that this may have caused for you and for letting you down on your expectations. Normally our service is exceptional and the difficulties are not a fair reflection of our usual high standard of customer care. Please note that all... More

Glasgow, United Kingdom
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 9, 2014

The location of the hotel is very good, not too far from Central Station and near to restaurants and trams etc, and on a canal and in a quiet location. But it is very basic indeed and over-priced for what it is. The room was very small, barely enough space to squeeze by the bottom of the bed, and you... More

Was this review helpful? Yes 1
somerset
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 24, 2014

We stayed for 3 nights over Easter. The hotel is in a lovely location. The room was clean, with a very comfy bed and the room was cleaned well everyday. It was also decorated nicely with a few quirky light fittings and furniture.The room was very small and the TV didn't work, some of the fixtures (sink & shower) were... More

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Beeston, United Kingdom
2 reviews
3 of 5 stars Reviewed April 23, 2014 via mobile

I was given room no 001 and the big problem with this one is that it does not have any windows that can be opened! Thus, given the fact that the room was in a basement, the smell sometimes was quite unbearable. Also, the furniture looked fancy, but already a bit used. I think it would be an ok hotel... More

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Additional Information about chic&basic Amsterdam

Address: Herengracht 13-19, Amsterdam 1015 BA, The Netherlands (Formerly "Hotel New Amsterdam")
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — chic&basic Amsterdam 2*
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Also Known As:
Chic & Basic Amsterdam Hotel Amsterdam
Chic And Basic Amsterdam
Chic Basic Hotel Amsterdam

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Class
Number of rooms
26

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