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All 343 Amsterdam hotels

chic&basic Amsterdam

2.0 of 5 Hotel   |   Herengracht 13-19, 1015 BA Amsterdam, The Netherlands (Formerly "Hotel New Amsterdam")
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chic&basic Amsterdam
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76%
Ranked #202 of 343 hotels in Amsterdam
A recent review
5 of 5 stars reviewed 2 days ago
Samantha B
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495 people have reviewed this hotel

Traveler rating
    148
    217
    79
    26
    25
See reviews for
28
235
44
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel was brilliant, excellent location, staff were so friendly and very helpful. Be careful of the mossies dont leave your bedroom window open at night they really do munch out. Great stay and a great trip all round

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel with character in a a great neighborhood; and within walking distance of the train station and public transport. The staff is super friendly and very helpful. A small breakfast is included and free tea and coffee throughout the day. The rooms are a bit small and the standard rooms are a bit dark. The superior... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This Hotel is a litte house with a BIG WELCOME ? Breakfast is include, we had very nice day's in Amsterdam. We also enjoined the free tea or coffee. We recommend this hotel our friends for a jorney to Amsterdam.

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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 11, 2014

The only advantage staying at this hotel is the location. It is closed to the train station. That’s all! The lady who received us was unfriendly. When we arrived the hotel, the lady had no greetings or smile. She was so impatient when I asked for processing check-in. The stairs are steep and narrow as what I expected. It’s okay... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 31, 2014

Was really looking forward to staying in the quirky looking loft room with our 2 kids & to celebrate my wife's birthday. Be warned as they stuck us in 'their other loft room'...you know, the one that isn't in the loft and doesn't have the balcony mentioned in our booking. No apologies at all - just tough luck! On top... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
243 reviews 243 reviews
77 hotel reviews
258 helpful votes 258 helpful votes
3 of 5 stars Reviewed May 26, 2014

Chic and basic sums it up pretty well. The decor is mildly funky and the rooms are pretty basic - one of our party, in the most basic kind of room, had nowhere to hang clothes - and the stairs are vertiginously steep and narrow. However, it's clean and quiet, an easy walk (even with suitcases) from the station, overlooks... More

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2014

I chose this hotel for the proximity to the train station on our last night in Amsterdam. After we arrived, we were told our room was being "renovated" and we couldn't stay there! No prior communication through text, phone or email. Just "You are being sent to another hotel." The hosts at Chic and Basic looked at me like I... More

Was this review helpful? Yes 1
Jan N, Manager at chic&basic Amsterdam, responded to this review

Dear Jeane r, In the last couple of weeks we have improved and remodeled Chic&Basic Amsterdam. We apologize for any inconvenience that this may have caused for you and for letting you down on your expectations. Normally our service is exceptional and the difficulties are not a fair reflection of our usual high standard of customer care. Please note that... More

ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2014

We arrived on Friday and were greeted by friendly, helpful staff. Our room was 004. Small but perfect for a city stay as we spent hardly any time in our room. The shower room was small but again fine for our needs . Storage space is minimal .This room is on the ground floor and accessed by going out through... More

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Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 11, 2014

I feel unable to give this Hotel any kind of rating. I have read previous reviews about this Hotel but took it with a pinch of salt as I have found in the past that poor comments from one person can not always mean the same experience for all. I was however wrong on this occasion. I have never put... More

Was this review helpful? Yes 3
Jan N, Manager at chic&basic Amsterdam, responded to this review

Dear Wayneeee2014, In the last couple of weeks we have improved and remodeled Chic&Basic Amsterdam. We apologize for any inconvenience that this may have caused for you and for letting you down on your expectations. Normally our service is exceptional and the difficulties are not a fair reflection of our usual high standard of customer care. Please note that all... More

Glasgow, United Kingdom
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 9, 2014

The location of the hotel is very good, not too far from Central Station and near to restaurants and trams etc, and on a canal and in a quiet location. But it is very basic indeed and over-priced for what it is. The room was very small, barely enough space to squeeze by the bottom of the bed, and you... More

Was this review helpful? Yes 1
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Additional Information about chic&basic Amsterdam

Address: Herengracht 13-19, 1015 BA Amsterdam, The Netherlands (Formerly "Hotel New Amsterdam")
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — chic&basic Amsterdam 2*
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Also Known As:
Chic & Basic Amsterdam Hotel Amsterdam
Chic And Basic Amsterdam
Chic Basic Hotel Amsterdam

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Class
Number of rooms
26

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