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Swissotel Amsterdam

#47 of 357 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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1 room 1 adult
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Swissotel Amsterdam
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2,047 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Amsterdam
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Jaffa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 31, 2013

a few minutes after landing at Schiphol i found out that an emergency situation developed at my home, and that i would have to fly back, 6 hours, the next morning. my business room reservation at Swisshotel was for 6 nights at €123.5 per night, average price . Swisshotel charged the one night i stayed there €120 only. remarkable. my... More 

Helpful?
3 Thank worldquest1900
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

This is one of these reviews that put a smile on my face. I am very happy to read you enjoyed your unfortunately cut off stay. Service and friendliness are very important to us, if not the most important. I am proud we made a difference and hope to welcome you back soon. Kind regards, Harold Kluit General Manager Swissôtel... More 

London, United Kingdom
Level Contributor
256 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
3 of 5 stars Reviewed January 31, 2013

A great location let down by shabby rooms in dire need of refurbishment. Did not eat in the hotel but told from others that the food was reasonable. Lots of great restaurants around, and its not far from anywhere. I normally stay at another hotel, which was full, so this was a brief stopover but prefer the other hotel just... More 

Helpful?
1 Thank John D
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write this review. I am very sorry you felt your room was below your expectations. We are planning to refurbish the décor of our Classic rooms this year. Thank you for pointing out our great location. Swissôtel Amsterdam is very centrally located close to all the main attractions, shops and restaurants. We hope... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 28, 2013

The rooms are spacious but they would need refurbishing ( the carpet on the floor is very dirty). Late check out service is very expensive. The positive aspect is that it is in a very good central position

Helpful?
1 Thank Ghidar
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write this review. I am sorry to read we were unable to meet your expectations. We are planning to refurbish the décor of our Classic Rooms as we feel it is very important to keep improving and get better. However I am very sorry to read the carpet was dirty, this is unacceptable... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 15, 2013

I stayed here just for one night with work, after arriving at the fantastic location I was checked in promtply, upgraded and shown my room for the evening. The room itself was fantastic - light, airy, spacious and clean. I had an excellent view of Dam square and everything I could need provided. The only small issue was the amount... More 

Helpful?
2 Thank S P
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Great to learn you enjoyed your stay at our hotel during your business trip. Swissotel Amsterdam won the Award for “Best Leading Business Hotel in the Netherlands 2012”, which we are very proud of. All feedback from our guest is of great value to us as we can only become better because of it. I will make sure to pass... More 

Newtownards, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 14, 2013

Myself and my husband checked out of this hotel yesterday and have to say we will most definitely be back. A very welcoming hotel and central to everything in Amsterdam. No matter where we visited on our stay we were within walking distance back to the hotel it was great. This was our 3rd trip to Amsterdam and we will... More 

Helpful?
1 Thank alex s
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

These are the type of reviews that put a smile on my face. Thank you for mentioning our central location, we are very proud to be centrally located close to all the main attractions and shops. I am very happy to read you enjoyed our hotel and Amsterdam to the fullest. We would be honoured to welcome you back on... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 14, 2013

My partner and I were very satisfied with our stay- the location was perfect with all the main attractions within easy walking distance and opposite a great department store. The room was spacious with a huge and very comfortable bed, room service food was delicious and we could even order our own pillow to suit our preference.

Helpful?
1 Thank Romy B
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this wonderful 5 star review. I am very happy to read you enjoyed your room and its facilities. We hope to welcome you and your partner back to our Swissôtel Amsterdam soon. Kind regards Harold Kluit General Manager Swissôtel Amsterdam More 

Espoo, Finland
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 12, 2013

We stayed in Swissotel Amsterdam in a city view junior suite and we were quite happy with our stay. Pros: +Location next to the dam square and close to railway station could not be any better + Junior suite was quite spacious with separate sitting area. Small and humble entrance made us expect a bit smaller room. + Quiet room... More 

Helpful?
1 Thank Petri S
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write this detailed review. I will make sure to pass on the compliments to my team members. Service and friendliness are a high priority to us, if not the highest. Thank you for pointing out our unique location, we are very proud to be centrally located close to all the main attractions and... More 

Kiev, Ukraine
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 10, 2013

Wonderful service, great room (Junior Suite with a view on Damrak & Dam Square). Glass wall bathroom is a bit worn out and room is slightly noisy due to some machinery working all the time (aircon needs to be replaced as well, maybe?) Other than that - great place to stay & enjoy crazy New Year night in Amsterdam

Helpful?
Thank uatraveler2012
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all Happy New Year!! Celebrating New Years Eve in Amsterdam is never dull indeed. Happy to read you enjoyed one of our Suites and the service in our hotel. I am sorry you experienced some inconvenience due to the sound of the air-conditioning, I will pass on your comments to our Technical Department. Hope to welcome you back... More 

Cairo, Egypt
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed January 10, 2013

Right in the heart of Dam Square. We were there in Xmas.. it was like a dream. In the reception we were lucky to deal with a very nice man (in his fifties) .. (i m sad i forgot his name).. & all staff members were over nice, warm, helpful.. Every day housekeeper put different welcoming gesture, sweets, weather prediction... More 

Helpful?
2 Thank RFaroukEGY
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I am very happy to read you felt like you were in a dream especially during this special time a year. We do try to make all guests feel special. I will make sure to pass on the compliments to Rob. It is a big praise to us that you almost felt sorry to leave the hotel, although it would... More 

Cape Town Central, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 7, 2013

Fantastic location on Damrak, and literally minutes away from the heart of the central area. Also very close to the main railway station, which makes it extremely convenient if arriving by train! We arrived in the morning, earlier than the usual check-in time due to our travel arrangements, and the staff were very accommodating, assigning us an available room immediately.... More 

Helpful?
Thank dbruwer
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you so much for this wonderful review and for pointing out the service and friendliness of my team members. It puts a smile on my face as they are truly the biggest asset to a hotel. I will make sure to pass on the compliments. Good to read you found our Business Centre where one can use our IMac... More 

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Staying in Centrum

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Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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