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Swissotel Amsterdam

#45 of 346 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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Swissotel Amsterdam
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Swissotel Amsterdam
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1,643 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Swissotel Amsterdam
See the most recent reviews
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Swissotel for a one night stay in October and had a wonderful time! Not only are the rooms clean, simple, and comfortable, but that staff are AMAZING. The front desk was welcoming and so willing to help you find your way around the city. We were given walking maps, bars to check out, and directions on... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your time to share your experiences with us on Tripadvisor. It gives me pleasure to see that, even after 5 months, you still value this hotel as a great place to stay. Even though it was only a short stay, due to our central location on Dam Square it is perfect to get around and discover the... More 

Brighton, United Kingdom
Top Contributor
89 reviews 89 reviews
29 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were very much looking forward to our stay at the Swissotel, and had booked a premium room. At check in the room wasn't yet ready, and we had to wait over half an hour to get our room. When we got in there it was small and with a view into the neighbouring H&M shop over the alley. However... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all I would like to thank you for choosing Swissôtel Amsterdam as your residence during your Amsterdam visit. It gives us pleasure to read that the comfortable bedding and the central location of our hotel close to the central station made you stay one worth remembering. Being situated on Dam Square makes the best attractions that Amsterdam has... More 

Panama City Beach, Florida
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is an easy walk to everything and you are right on the main square, the Dam. The rooms are a nice size with comfortable beds. The hotel has no restaurant but there are plenty close by. The room does have a coffee maker. If you com from the airport the train takes you to Centraal Station and then... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for choosing Swissôtel Amsterdam as your residence whilst traveling the city. The hotel is centrally located, close to all major attractions such as the Van Gogh Museum and Anne Frank House, I am pleased that you have experienced it as a walking city. It has been a pleasure hosting you and we therefore look forward to welcoming you... More 

stoke on trent
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic location and a really great hotel. Staff couldn't do enough for you, hot towels on arrival, complimentary water for when you are going sight seeing and a coffee machine in the room is a great touch. We didnt get an updated room which was a shame but the room we had was large and had a huge super king... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all I would like to thank you for your compliments. I am glad to see that you appreciate the luxurious amenities such as a warm towel on arrival and a business center that offers several drinks and snacks throughout the day. I am however sorry that you did not stay in a renovated room, we will finish the... More 

Helsinki, Finland
1 review
5 of 5 stars Reviewed 3 weeks ago

I can't think of a better location for a hotel in Amsterdam. It's walkable from railway station if you take the train from Schiphol, it's close to main attractions and in the middle of shopping and restaurants. It's quiet despite its central location. Rooms are fairly large and the bathroom is comfortable too. For the price we paid, I think... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to thank you for your review on Tripadvisor and for sharing your experiences with our future guests. Swissôtel Amsterdam indeed is located only a few minutes walking from Central Station and thereby close to all major and minor attractions in Amsterdam. This in combination with our spacious rooms, luxurious amenities and modern facilities is what makes our... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really friendly staff. Great little touches with hot towels on arrival, pillow menu, coffee machine etc! The location is absolutely perfect! The money we paid for this there's no way you could get better! Lovely clean rooms. A good place to stay in Amsterdam would highly recommend!

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review
Google Translation

Hartelijk dank voor uw vriendelijke en bovenal zeer positieve review op Tripadvisor. Het doet ons allen deugd te lezen dat... More 

Hamilton Parish, Bermuda
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in March for 3 nights at the end of an 8 city tour of Europe and it was perfect. Service is outstanding ie. warm towel when u arrive & staff literally running to help with bags. Location is also perfect on Dam Square 5 mins from Central Station and easy access to all other major attractions. The... More 

Was this review helpful? Yes 1
HaroldKluit, General Manager at Swissotel Amsterdam, responded to this review

Thank you very much for sharing your great experiences with our future guests on Tripadvisor. We are all very pleased to read that the friendly service of our well-trained staff is what made your stay one to remember. We strive for perfection and deliver the best service we can in order to make your stay wonderful. Of course the uniquely... More 

Cheltenham, United Kingdom
Top Contributor
127 reviews 127 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well placed for everything you need to see and do in Amsterdam. Very good value and the rooms are more than adequate. Stayed for 3 nights and will likely return if business takes me to Amsterdam again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write a review on Tripadvisor. I am pleased to see that you have enjoyed the central location on Dam Square and the luxurious facilities in our spacious rooms. It has been a pleasure hosting you during your business travels and we very much look forward to welcoming you back in the near future.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic location. Staff were so helpful and friendly they couldn't do enough to make our stay more welcoming. Room was clean and well cared for, breakfast was also super with plenty to choose from suiting all tastes.Would definitely go back without question.

Was this review helpful? Yes
HaroldKluit, General Manager at Swissotel Amsterdam, responded to this review

We are pleased to see that you have taken the time to share your experiences on Tripadvisor and would like to thank you for that! Our helpful staff members have been to your full disposal during your stay and have created a warming and clean environment for you. We enjoyed having you as our guests and are very much looking... More 

Richmond Hill
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel had a perfect location, walking distance to all the attractions you can possibly think of, Dam Square, Central Station (where you can catch a bus, train to anywhere your heart desires, even back to the airport). Red Light District, fast places to grab a bite including Starbucks, McDonald's, Burger King, Hema, Albert Heji. The hotel itself was excellent.... More 

Was this review helpful? Yes 2
HaroldKluit, General Manager at Swissotel Amsterdam, responded to this review

I would like to start by thanking you for your very positive review. We are glad to see that your stay at Swissôtel Amsterdam has been to your satisfaction. The combination of our central location, close to all major attractions such as the Royal Palace and the quietness of our luxurious hotel rooms is what makes your stay one to... More 

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