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Swissotel Amsterdam

#48 of 355 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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1,806 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Swissotel Amsterdam
See the most recent reviews
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 15, 2011

the rooms are spacious, front desk staff incredible friendly and the view from the room fantastic. The hotel is centrally located, can't be better, ie. in front of Dan Square.

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for pointing out our location. There are only two hotels located at Dam Square. Swissôtel Amsterdam is one of them. For people who have never been to Amsterdam: DamSquare is the main square of the city. It's famous for the Royal Palace, which was actually built as town hall. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More 

San Jose, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 14, 2011

Perfect location! It's a nice hotel with friendly staff. I can't think of a reason why someone shouldn't stay there.

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Neither would I! ... Thank you for the kind words. Kind regards, Harold J. Kluit General manager Swissôtel Amsterdam More 

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed November 13, 2011

My wife and I were in Amsterdam with friends for a birthday. We have stayed previously at many of Amsterdam's 5 star hotels, but this is the best so far. This hotel is superbly situated.We were greeted by friendly staff who immediately upgraded our room once we informed them of the occasion and what a room we had !!! Open... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you very much for granting Swissôtel Amsterdam 5 bullets. It is very important for a hotel to produce good reviews as people nowadays will check Tripadvisor first before booking a room. It really is pure joy to read we have been the best so far, even beating 5-star hotels. That is what we are ranking for. Kind regards, Harold... More 

Perth, Australia
Level Contributor
177 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed November 12, 2011

We were on a 4 week holiday and out of the 6 hotels that we had booked through out our 4 week holiday this hotel was the most expensive and would have to be the one that we liked the least. Don't get me wrong, the staff in this place could not of been more friendlier and helpful, and when... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you very much for your comments. I am sad to learn you were slightly dissapointed with the room you were in. I do admit that some of our Classic Rooms are a little bit outdated especially compared to the rest of the hotel, which has been recently refurbished. We are planning a redo for the remaining rooms shortly. Please... More 

Istanbul, Turkey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 10, 2011

I have just returned from our Amsterdam visit with my husband. We have selected Swissotel-Amsterdam because of its location and positive reviews from tripadvisor.com and we are very pleased of our stay at this hotel. The location is really perfect and very close to all touristic places (Redlight District, Leidseplein, Anne Frank House, shopping centres etc.) at Amsterdam. The staff... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you very much for the positive review. I am a bit appalled about the cannabis smell from the cupboard. I wish you had mentioned it during your stay, so we could have done something about it. Please note that Swissôtel Amsterdam is ill-disposed against any kind of drug being brought into the hotel. Smoking marijuana (and smoking in general)... More 

Bangor, United Kingdom
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed November 8, 2011

My wife and I have just returned from a four day visit to the city.I would commend anyone planning a visit in Amsterdam to think of this hotel as their first preference.We have stayed in many others in the city on previous occasions whilst visiting friends but in our view this hotel is in a class of its own .... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you very very much for the compliments. We do our best and that is the least we can do. Please think of Swissôtel Amsterdam again when planning a visit to your friends in the city. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More 

Seaton, United Kingdom
2 reviews
5 of 5 stars Reviewed November 4, 2011

we flew to Amsterdam on the tuesday,upon landing we discovered that the the train station is in the airport. We easily bought a return ticket and were soon on our way to the hotel 15 mins approx. on leaving the train station we walked about 10 mins down the main road and came to our hotel could not have been... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

It reads like you had a very smooth journey and stay. We like that very much. For people planning to go to the Anne Frank House: during the winter months, especially January and February, there are hardly any queues. That is when the Dutch finally go, because they don't like queing up. Hope to see you back soon. Kind regards,... More 

Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 4, 2011

Although the blurb about the hotel suggests soundproofing, it fails to mention the fact that on the fifth, and I assume the sixth floor, you can hear the constant sound of the air conditioning especially during the night when there is no TV on etc. I did ask to be moved to a different room which was looked after by... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for the review and for pointing out the airco noise. Although we haven't had any complaints ever since the whole system had been renewed last year I will certainly check it once again with our engineering department. It is not really fair to compare our modest size 109 rooms hotel with Swissôtel The Stamford in Singapore, with its... More 

Las Cruces, New Mexico
1 review
5 of 5 stars Reviewed November 3, 2011

We spent 3 nights in the Swissotell....the best location possible.....right off Dam Square. Within easy walking distance of most of the big attractions. Rob was part of a very special staff that helped us make our stay almost like home. Free internet access in a newly equipped business center. I will definately return on my future visits to Amsterdam. Very... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Great to learn that you like the results of our refurbishment. Making you feel at home is exactly what Swissôtel stands for. We look forward to welcoming you back on all of your future visits to Amsterdam. Best regards, Harold J. Kluit General Manager Swissôtel Amsterdam More 

Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 29, 2011

Our first trip to Amsterdam was made special by our stay at the Swissotel. Lovely hotel with a great location and the staff extremely friendly and helpful. Rob was very helpful getting us settled and with recommendations within the city. Special thanks to Rob. We enjoyed our visit so much we will definitely be back.

Was this review helpful? Yes 2
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Great to read you enjoyed your stay that much. I will pass on the compliments to Rob. And yes, please come back soon. Ever been to the Netherlands in Springtime? It's sheer magic with the tulips in full bloom. Kind regards, Harold J. Kluit General manager Swissôtel Amsterdam More 

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Staying in Centrum

Neighborhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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