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Swissotel Amsterdam

#47 of 355 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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Swissotel Amsterdam
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1,804 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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chicago
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was clean and comfortable Location was fantastic being in the centre of Amsterdam However, we were not informed by the desk that 300 euros would be charged to our credit card for any expenses incurred - a bit of a shock when we checked our bank accounts a week later. It did take a little while for the... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel central to everything. Friendly staff and nothing too much trouble. Eva was especially helpful but all staff were great. Room was really nice, not massive but not cramped either. All in all would highly recommend and we will be back for sure.

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your experiences with us. We are glad to read that the friendly staff members were able to make your stay one worth remembering. I will make sure to pass on your compliments to Eva, it wil make her very happy. Thank you again for your compliments and we very much look forward to your return. Warm... More 

Geneva
Level Contributor
92 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent location, extremely friendly and helpful staff (housekeeping and front desk). Rooms are nice and clean (ours had wooden floor and nor carpet, a BIG positive). Fitness is good (and none uses it!) breakfast is also good. On the negative side extremely noisy if you are on the main street, i.e. if you ask for a room with view that... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review on Tripadvisor. We are very pleased to see that you have enjoyed our comfortable services, unique location and modern rooms. Our rooms with a city view are more spacious and offer more luxurious facilities than our classic rooms, for that reason the rates are a little higher. Nonetheless we very much enjoyed having you as... More 

Bend, Oregon
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

After staying at several hotels in Amsterdam over the years I am going to pass on this one in the future. The mark of a good hotel is consistency, I had several problems with my three day stay last weekend and will cross this one off my list. We were booked there by our travel agent who said it was... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to share your experiences with us on Tripadvisor. We are very sorry to see that you experienced some inconveniences during your stay. Our friendly staff members did their utmost to make your stay a memorable one and offered you several solutions to improve your experience. We regret that you as our guest did not... More 

Saint Paul, Minnesota
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago NEW

Great location, friendly staff, clean and modern room. We thoroughly enjoyed our stay at the Swissotel Amsterdam. The great location made it easy to pop back to the hotel throughout the day if needed. The staff always greeted us with a smile and were very helpful with restaurant recommendations and answering any questions we had. We highly recommend this hotel!

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

We thank you for your kind words regarding our location and cleanliness of our spacious rooms. We are pleased to see that the kindness of our staff members was to your satisfaction, we strive for perfecting every stay. We look forward to welcoming you back shortly. Warm regards, Harold J. Kluit General Manager Swissôtel Amsterdam More 

Manchester, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My grandaughter and i stayed at the swissotel for 3 nights in july and could not fault anything from our arrival to departure. I would definately stay here again. The location is excellent with just a 5 minute walk from the train station, tour buses and canal cruises. Lots of shops and cafes close by.

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review and for enjoyed the central location, close to public transportation, major attractions and several shopping areas. We are happy to read that you enjoyed your stay from beginning till ending and very much look forward to your return. Warm regards, Harold J. Kluit General Manager Swissôtel Amsterdam More 

Banbury, United Kingdom
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Swissotel in Amsterdam for a week while working at my company's office there. The hotel itself is clean, comfortable, modern, and staffed with very helpful people. The hotel restaurant and bar is actually the cafe next door, into which the hotel has a private entrance. Breakfast is the usual buffet arrangement common to many city hotels,... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all I would like to thank you for choosing to stay with us and for sharing your experiences on Tripadvisor. I am very sorry to understand that the level of noise was too high in your room. Most of our rooms have recieved the Quiet Room Label; we strive to finish full renovations on al the rooms by... More 

Tehran
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all let me tell you about location,I can just say the best ever in whole Amsterdam,but also there are some more hotels nearby that they have more or less same location,the points that make Swissotel different are the staff,cleanness, comfort of rooms. The staff are great,just you can't imagine how much these staff are great and respect guests,their... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

We would like to thank you for choosing to stay at Swissôtel Amsterdam and posting such a fantastic review on Trip Advisor. Along with our extremely convenient hotel location, we are thrilled to be confirmed that our service, cleanliness and comfort of rooms were memorable. We greatly appreciate your kind comment toward our team members at the reception who always... More 

Sydney, Australia
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

The Swissotel Amsterdam located centrally on Dam Square was truly an amazing place to stay. Discovering the city is extremely easy with all trams stopping directly out front the hotel or a maximum 2 minutes walk away. Hotel staff were engaging, friendly, warm and hospitable. No ask was too difficult. The rooms were contemporary and we were made to feel... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to thank you for sharing your experiences on Tripadvisor. We are very glad to read that the unique location on Dam Square, close to public transportation and all major attractions, was you your liking. Our friendly staff members strive for perfection in our services, we are pleased that it was experienced the way it was intended. We... More 

Warrington, United Kingdom
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel really clean and modern, slap bang in the middle of Amsterdam :) would defiantly recommend great value for money. We had breakfast in bed witch was really nice good variety of choice and a lovely experience. Also across the road in the square they have men that have bikes with carts on the back me and my partner... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for making Swissôtel Amsterdam your home away from home and sharing an excellent review on Trip Advisor. We are glad to read that you found our hotel very clean and modern, which is conveniently located in the middle of Amsterdam; and that you enjoyed carts ride with your partner to get around Amsterdam. Once again thank you for... More 

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Staying in Centrum

Neighborhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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