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Swissotel Amsterdam

#47 of 346 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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Swissotel Amsterdam
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Swissotel Amsterdam
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1,670 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester
1 review
5 of 5 stars Reviewed today NEW

Great location, very secure, staff are excellent and accommodating. Surprisingly quiet given its central location. Very comfortable room! I was fortunate to be upgraded upon check in. My room was very spacious. Loved this hotel!!

Review collected in partnership with Swissotel Hotels & Resorts

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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed today NEW

There's no pretending that Dam Square is pretty and peaceful like the Jordaan streets or quiet canal sides.. but the hotel is ideally located, immaculately clean, and a great starting off point for your day. We had a lovely spacious room, a seriously comfy, and frankly huge bed and each morning got stuck into a pretty killer buffet! Even the... More 

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Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Must stay in swissotel if you visit Amsterdam....best location and best service. Front desk will guide you exactly to dos. Everything is just across the hotel. Loved the Hublot watch at the reception. Do stay here, ....it's lovely....

Review collected in partnership with Swissotel Hotels & Resorts

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Hooksett
1 review
5 of 5 stars Reviewed 3 days ago NEW

from the moment we arrived at the hotel to the day that we left we had nothing but top notch assistance and service. Our room was amazing with a beautiful view of the Dam Square. The front desk staff, especially Max, went out of their way to answer our questions and provide recommendations for local restaurants and sights. We would... More 

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to start by thanking you for your warming words regarding the helpful service from our friendly staff members. We are pleased to see that their assistance and your spacious room with Dam Square view was to your satisfaction. I will make sure to pass on your compliments to Max, he will be very greatfull. We have enjoyed... More 

Berlin, Germany
Top Contributor
206 reviews 206 reviews
66 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The rooms are pretty boring and old, nothing new, not very stylish, but at least clean. The hotel is in the very centre and the service is professional but not very over friendly. In this hotel you go purely for the location, otherwise there are better hotels in Amsterdam to stay at. Breakfast was good!

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write a review on Tripadvisor. I am sorry to understand that your room was not completely to your satisfaction. Over the past few years most rooms have been renovated, however the last rooms will be finished by the end of this year. Please accept my apologies for any inconveniences. We do look forward... More 

Northern Ireland, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

brilliant hotel ! Young lady at reception was very helpful , friendly , and an asset to Swisshotel. I took note of her name , but lost it. Short girl , with 3 or 4 letters in her surname ( Dui ) ? Anyway - my wife and I have stayed in the 5 star Kragnapolsky Hotel just across Dam... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all thank you for your warming compliments regarding our friendly front office staff, especially Louise Bui who helped you at reception. I will make sure to pass on your compliments. We are very pleased that our hotel has been to your complete satisfaction and we very much look forward to welcoming you back in the near future. Warm... More 

Dunedin, Florida
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel near Dam square and close to trams to museums and airport. It is a shame that the hotel did not invest in double pained windows as the street noise goes on most of the night. Suggest ear plugs!! The hotel is great; the staff efficient, pleasant and informative. Other than the noise, I would still book this hotel again!

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your kind words regarding our central location and friendly services. Even though all rooms have been soundproofed it is unfortunately nog always possible to keep out all noises in such a lively city as Amsterdam. Please accept my apologies for the inconveniences. We do look forward to welcoming you back shortly, it is to advise to request... More 

Espoo, Finland
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For a short visit to Amsterdam, location can't be better. Everything is near and transportation (train station, tram) is close. It's just a short walk to shopping. It's also easy to reach more lively actions in red light district or more peaceful western canal side. Room was quite small, but works. Room was surprisingly quiet concerning on everything just outside... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review and complements regarding our central location, close to all major attractions and public transportation in Amsterdam. Due to the 18th century buildings most rooms slightly differ in size and lay-out, they do however all offer the same luxurious amenities and modern facilities. Our rates are based on events in Amsterdam and can be compared to... More 

Seattle
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for a few nights at the height of tulip season. We were refugees from the Best Western Apollo a few miles to the south the night prior. We were looking forward to staying in the historic Dam Square only to find an enormous carnival smack dab in front of the Royal Palace and steps... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your experiences on Tripadvisor. I am pleased to see that the services of our friendly front office staff members were to your liking and made your stay one to remember. The central location results in a short walk to all main attractions, great restaurants and shopping areas, good to read that you have enjoyed every moment... More 

Canberra, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel in a great central location. I booked this hotel as part of our 20th wedding anniversary trip and the staff went out of their way to make us feel welcome and congratulate us. We also received a lovely surprise with the staff making a love heart from rose petals on our bed, with chocolate and... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I am thankful for your kind words on Tripadvisor. We are all pleased to see that you have enjoyed spending your 20th anniversary at Swissôtel Amsterdam, including welcoming amenities and complementary champagne to celebrate this special occasion. We have enjoyed hosting you during your travels and look forward to welcoming you back shortly. Warm regards, Harold J. Kluit General Manager... More 

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