We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Amsterdam

#44 of 350 Hotels in Amsterdam
Certificate of Excellence
Hotel website
Hotel deals
Damrak 96, 1012 LP Amsterdam, The Netherlands
Offers & Announcements
17% Discount Offer
Book on
TripAdvisor
Trusted partner. We work directly with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Swissotel Amsterdam
Professional photos View all
Browse nearby
Swissotel Amsterdam
Write a Review

1,718 reviews from our community

Traveler rating
    807
    613
    193
    62
    43
See reviews for
196
772
128
223
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1718)
  • Mar-May only
    (491)
  • Jun-Aug only
    (394)
  • Sep-Nov only
    (423)
  • Dec-Feb only
    (410)
All months
2 reviews
4 of 5 stars Reviewed today NEW

Hotel is very central and a breeze to get anywhere. Staff were very helpful, marking up street maps and advising on travel etc. taxi transfers were all handled by the hotel. Great staff and very clean.

Was this review helpful? Yes
Burton, United Kingdom
Top Contributor
102 reviews 102 reviews
21 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed yesterday NEW

We chose the Swissotel on the recommendation of a friend. The position of the hotel is excellent on Dam square with a tram stop directly opposite which was handy for getting to the RAI conference centre. The only big problem is when you get a room at the back, which overlooks a Burger King and a Maccy D's. These (alleged)... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your recent experience with fellow travelers. It pleases me to read that you enjoyed our location providing you direct access to the best restaurants, shopping streets and cultural attractions the city of Amsterdam has to offer. Our rooms boast various views such as Dam Square, courtyard and shopping street view in your case. It is inevitable... More 

Millsboro, Delaware
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Best location in Amsterdam if you want to be in the middle of everything. It's located on the Damrak, almost next to the Palace, with major trolley lines at the front door. Room was very nice and staff very helpful. We walked to an excellent historic restaurant recommended by the front desk. We loved this hotel.

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for the great review of your stay with us. We are indeed proud of our superior location right in the historical heath of Amsterdam. Our staff members are all true ambassadors of the city and are able to provide you with personalized recommendations. Our team will eagerly await your hopeful return so that we take wonderful care of... More 

Munich, Germany
Top Contributor
78 reviews 78 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

the Hotel is conviniently located at the main street close to the train station and boat piers. the rooms are just average, the suites are ok but nothing special, however quite spacious.The rooms towards the Dam can be quit noisy, so request a backside room if you like it quiet. The WiFi is free but slow, 1.5 down, 500KB up.... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for the review and pointing out our excellent location. Our aim is always to create a memorable stay for all our guest by providing excellent service in comfortable yet upscale environment. It is regrettable that you did not experienced it as such. Our suites are indeed spacious and boast a magnificent view towards Dam Square. We offer high... More 

Washington, DC
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I recently stayed at the hotel and as a picky traveler can say that it's a beautiful hotel. The staff is very attentive to the smallest level of detail. (Welcome wine in the room, chocolate on the pillow for turndown service). The room is nice. I upgraded and got a two story room. Pretty cool.

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow what a great review of our hotel. The way your sojourn is described is exactly what we aim for here at Swissôtel Amsterdam. We spend a great deal of time in making sure our team members provide the best and personalized service. We indeed try to serve our guests to the smallest level of detail to make their stay... More 

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Spent 2 nights after completing 13 day cruise. With so many hotels to choose from, I followed reviews from trip advisor. Was pleased with my choice. Rooms were quiet, clean and comfortable. Employees were very friendly. They were also helpful with any questions we had. Would recommend Swissotel Amsterdam to anyone who is undecided about which hotel to choose when... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for choosing Swissôtel Amsterdam amongst the many hotels this city has to offer. I am pleased to read that we have not let you down during your sojourn with us. Appreciate you pointing out the clean, comfortable but mostly quiet room you stayed in. Thank you for recommending us and naturally we do look very much forward to... More 

Reno
1 review
5 of 5 stars Reviewed 6 days ago NEW

Near Trail Central, street car in front, major attractions in walking distance, restaurants all around, major store across street, palace around corner. Excellent Staff and Hotel. Been to Amsterdam before; loved it.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Firstly I would like to thank you for choosing Swissôtel Amsterdam during your returning trip to the city. Glad that you were able to enjoy our central location providing you direct access to the city's most famous attractions, restaurant and cultural hotspots. Naturally we look forward to welcoming you again anytime soon. Best regards, Harold Kluit General Manager Swissôtel Amsterdam More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Swissotel is situated next to Dam Square, an easy walk, with wheelie, from the railway station. Its rooms are spacious and excellently appointed:: everything you could wish for in a five star hotel. The service is genuinely friendly and efficient. We were perhaps spoiled, as we were celebrating a birthday and the hotel staff went out of their way... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for writing such a perfect review of our hotel! Swissôtel Amsterdam is indeed very easily accessible either by foot or tram which stops directly in front of the hotel. The fact that you recognize us as a 5 star hotel whilst we are a 4 star boutique hotel is on of the best compliments. We aim to go... More 

Aberdeen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Hotel is in an ideal place the heart of Dam Square minute away from Canal ,tram Train. The hotel is very clean and comfortable . The staff are very attentive and the friendliness was outstanding we were made to feel very welcome from the time we got there until we left.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to share your experience with fellow travelers. The hotel is indeed located in the very heart of the city, providing you direct access to the main attractions of Amsterdam. Appreciate you pointing out our friendly staff and comfortable room. Naturally we look forward to welcoming you again anytime soon. We will make sure to... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Not only is the location perfect for this hotel, but the level of service the staff provided was outstanding! The front desk was very welcoming and told me about the local area and attractions that I could enjoy during my stay. The duty manager went above and beyond to ensure we felt comfortable and had everything we needed. I highly... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

What an amazing review of our hotel! I would like to humbly thank you for taking the time to write about your sojourn with us. Our high knowledge team members are great ambassadors of Amsterdam and can indeed assist you with personalized recommendations during your stay. We are looking forward to your next visit and I am confident that our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

580 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (350)
Viewed
Hotel & grounds (68)
Viewed
Room/suite (118)
Viewed
View from room (18)
Viewed
Bathroom (38)
Viewed
Dining (3)
Viewed
6:51
Videos (2)
Viewed
Other (103)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (176)
Viewed
Amenities (16)
Viewed
Junior Suite (73)
Viewed
Premium Room (61)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (24)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay