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Swissotel Amsterdam

#45 of 350 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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Swissotel Amsterdam
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Swissotel Amsterdam
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1,712 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reno
1 review
5 of 5 stars Reviewed 2 days ago NEW

Near Trail Central, street car in front, major attractions in walking distance, restaurants all around, major store across street, palace around corner. Excellent Staff and Hotel. Been to Amsterdam before; loved it.

Review collected in partnership with Swissotel Hotels & Resorts

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Swissotel is situated next to Dam Square, an easy walk, with wheelie, from the railway station. Its rooms are spacious and excellently appointed:: everything you could wish for in a five star hotel. The service is genuinely friendly and efficient. We were perhaps spoiled, as we were celebrating a birthday and the hotel staff went out of their way... More 

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Aberdeen
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel is in an ideal place the heart of Dam Square minute away from Canal ,tram Train. The hotel is very clean and comfortable . The staff are very attentive and the friendliness was outstanding we were made to feel very welcome from the time we got there until we left.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Not only is the location perfect for this hotel, but the level of service the staff provided was outstanding! The front desk was very welcoming and told me about the local area and attractions that I could enjoy during my stay. The duty manager went above and beyond to ensure we felt comfortable and had everything we needed. I highly... More 

Was this review helpful? Yes 1
northern ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here in November 2015 for two nights. The hotel was perfect for our stay, the rooms were lovely, staff were helpful and friendly and the location is perfect. We were able to walk to most of the attractions that we wanted to see and had a really enjoyable city break. Dam Square is absolutely beautiful... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write a review, praising our excellent location and guest service. During Christmas time, Dam Square is indeed a magical place with a large illuminated Christmas tree and beautiful lighting on most of the buildings, glad you enjoyed it. We do hope to welcoming you again for the next city break to Amsterdam and... More 

Cardiff
1 review
4 of 5 stars Reviewed 1 week ago NEW

Great staff, knowledgeable, always on hand to help, great room service. Issues with wifi was the only flaw and im certain if i had questioned the staff, the issue would have been sorted but all the other fantastic service made up for it so wasn't that much of a problem.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for the excellent review of your recent experience with us. It is regrettable to read that you had an issue with the complimentary Wi-Fi, as you mentioned we would have been more than happy to assist. We sincerely hope that you enjoyed the city of Amsterdam and that it will not be long before we can welcome you... More 

Budapest, Hungary
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Swissotel Amsterdam is a really charming hotel direct in the middle of the city at the Dam Squar. We have a very comfortable premium room on the first floor of the hotel with a direct view to the Damrak and Dam Square. The view was amazing any time: in the morning or by night, but the other side of this... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to thank you very much for taking the time to provide such excellent and detailed feedback on your recent experience at our hotel. We are very proud to be centrally located close to all the main attractions and shops this city has to offer. The I Amsterdam card is indeed a smart way to get around in... More 

Oslo
1 review
5 of 5 stars Reviewed 1 week ago

Hotell is on the perfect location. All attractions are on a walk distance. Stuff was very helpful, kind and full of enthusiasm. Room was big enough, clean and confortable. We are surely going to return there if we travel to Amsterdam again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write feedback about your recent stay with us. Our passionate staff is always ready to assist our guests with any need. Appreciate you pointing out the size of the room, taken the fact that you were traveling with a family. We hope we will be able to welcome you back to our hotel... More 

Westminster, Maryland
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, central with plenty of restaurants and shopping just out the door! Fast friendly service, secure clean hotel. Very good rate for 3 day visit. tram stop right out front that will get you around very efficiently with unlimited travel €7 or a 24 hour period

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

If you come to Amsterdam to visit the city's best attractions then we are indeed very well located. Furthermore, we offer direct access to various restaurants and shopping streets. It is great to read that you had the chance to experience all of the above. We would be happy to host your next Amsterdam break, the team will eagerly await... More 

1 review
4 of 5 stars Reviewed 1 week ago

Very good hotel, conveniently located in the very centre of the city. They provided a very good service during our stay, nice, big and clean rooms with nice towels and bath. Staff at the reception was very friendly and helpful. The food in the restaurant was good but service could be better, waiters were slow to be honest. Otherwise I... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to sincerely thank you for having stayed with us during your time in Amsterdam. Thank you for pointing out the high standard of our rooms. I will share your kind feedback regarding the staff with my colleagues. I am sorry to hear that your restaurant experience was not up to expectations, unfortunately our restaurant facility is outsourced,... More 

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