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Swissotel Amsterdam

#44 of 351 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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Swissotel Amsterdam
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1,716 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Millsboro, Delaware
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed today NEW

Best location in Amsterdam if you want to be in the middle of everything. It's located on the Damrak, almost next to the Palace, with major trolley lines at the front door. Room was very nice and staff very helpful. We walked to an excellent historic restaurant recommended by the front desk. We loved this hotel.

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Munich, Germany
Top Contributor
78 reviews 78 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed yesterday NEW

the Hotel is conviniently located at the main street close to the train station and boat piers. the rooms are just average, the suites are ok but nothing special, however quite spacious.The rooms towards the Dam can be quit noisy, so request a backside room if you like it quiet. The WiFi is free but slow, 1.5 down, 500KB up.... More 

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Washington, DC
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed at the hotel and as a picky traveler can say that it's a beautiful hotel. The staff is very attentive to the smallest level of detail. (Welcome wine in the room, chocolate on the pillow for turndown service). The room is nice. I upgraded and got a two story room. Pretty cool.

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Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spent 2 nights after completing 13 day cruise. With so many hotels to choose from, I followed reviews from trip advisor. Was pleased with my choice. Rooms were quiet, clean and comfortable. Employees were very friendly. They were also helpful with any questions we had. Would recommend Swissotel Amsterdam to anyone who is undecided about which hotel to choose when... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for choosing Swissôtel Amsterdam amongst the many hotels this city has to offer. I am pleased to read that we have not let you down during your sojourn with us. Appreciate you pointing out the clean, comfortable but mostly quiet room you stayed in. Thank you for recommending us and naturally we do look very much forward to... More 

Reno
1 review
5 of 5 stars Reviewed 5 days ago NEW

Near Trail Central, street car in front, major attractions in walking distance, restaurants all around, major store across street, palace around corner. Excellent Staff and Hotel. Been to Amsterdam before; loved it.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Firstly I would like to thank you for choosing Swissôtel Amsterdam during your returning trip to the city. Glad that you were able to enjoy our central location providing you direct access to the city's most famous attractions, restaurant and cultural hotspots. Naturally we look forward to welcoming you again anytime soon. Best regards, Harold Kluit General Manager Swissôtel Amsterdam More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Swissotel is situated next to Dam Square, an easy walk, with wheelie, from the railway station. Its rooms are spacious and excellently appointed:: everything you could wish for in a five star hotel. The service is genuinely friendly and efficient. We were perhaps spoiled, as we were celebrating a birthday and the hotel staff went out of their way... More 

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for writing such a perfect review of our hotel! Swissôtel Amsterdam is indeed very easily accessible either by foot or tram which stops directly in front of the hotel. The fact that you recognize us as a 5 star hotel whilst we are a 4 star boutique hotel is on of the best compliments. We aim to go... More 

Aberdeen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Hotel is in an ideal place the heart of Dam Square minute away from Canal ,tram Train. The hotel is very clean and comfortable . The staff are very attentive and the friendliness was outstanding we were made to feel very welcome from the time we got there until we left.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to share your experience with fellow travelers. The hotel is indeed located in the very heart of the city, providing you direct access to the main attractions of Amsterdam. Appreciate you pointing out our friendly staff and comfortable room. Naturally we look forward to welcoming you again anytime soon. We will make sure to... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Not only is the location perfect for this hotel, but the level of service the staff provided was outstanding! The front desk was very welcoming and told me about the local area and attractions that I could enjoy during my stay. The duty manager went above and beyond to ensure we felt comfortable and had everything we needed. I highly... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

What an amazing review of our hotel! I would like to humbly thank you for taking the time to write about your sojourn with us. Our high knowledge team members are great ambassadors of Amsterdam and can indeed assist you with personalized recommendations during your stay. We are looking forward to your next visit and I am confident that our... More 

northern ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here in November 2015 for two nights. The hotel was perfect for our stay, the rooms were lovely, staff were helpful and friendly and the location is perfect. We were able to walk to most of the attractions that we wanted to see and had a really enjoyable city break. Dam Square is absolutely beautiful... More 

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write a review, praising our excellent location and guest service. During Christmas time, Dam Square is indeed a magical place with a large illuminated Christmas tree and beautiful lighting on most of the buildings, glad you enjoyed it. We do hope to welcoming you again for the next city break to Amsterdam and... More 

Cardiff
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great staff, knowledgeable, always on hand to help, great room service. Issues with wifi was the only flaw and im certain if i had questioned the staff, the issue would have been sorted but all the other fantastic service made up for it so wasn't that much of a problem.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for the excellent review of your recent experience with us. It is regrettable to read that you had an issue with the complimentary Wi-Fi, as you mentioned we would have been more than happy to assist. We sincerely hope that you enjoyed the city of Amsterdam and that it will not be long before we can welcome you... More 

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