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Swissotel Amsterdam

#44 of 346 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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Swissotel Amsterdam
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Swissotel Amsterdam
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1,652 reviews from our community

Traveler rating
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    188
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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Poquoson, Virginia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed yesterday NEW

This hotel is trying but not succeeding. For the price, the room was quite small and musty smelling. The room lights and bedside lights were inadequate. We also had the wonderful view of a brick wall about 10 feet away. The Connexion bus to Schiphol airport does not stop at this hotel, you have to cross the square to the... More 

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Chicago, Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Swissotel is my only hotel of choice when visiting Amsterdam. As a disabled traveler, I truly appreciate how accessible the building is. But beyond that is the level of service, and consideration they provide. While no hotel can allow smoking, this one provides sheltered, outdoor smoking areas on each floor. If you need internet, in room WiFi and a 24... More 

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Minneapolis, Minnesota, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

First time at the Swissotel Amsterdam. Location was excellent. Really appreciated. The boutique feel of the hotel - easy in/out. Workout room was nice, interesting windows looking in to H&M next door. My room was a standard room on the first floor with incredible views of Dam Square and with one of the windows that opened. Staff very professional. Nice... More 

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Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

One very nice hotel, luxury, modern, with great location on Dam square. I was in standard twin room. Very comfortable beds and pillows, only the view was ... the wall of other building, no enough light in the room /but u shouldn't stay in the room very much ;-)/ . Nice and spacious bathroom with bathtub. Nespresso machine with different... More 

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Kilkenny, Ireland
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Cannot say I was overly impressed with this hotel. On check in my credit card was taken for pre-auth I was told it was declined which I said could not be correct. He said he would try for a lower amount again declined and then I was informed that they could sell my room with no issues. Then all of... More 

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Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Extremely pleasant, clean and quite room at a reasonable cost. Perfect location, very friendly and helpful personnel. We enjoyed our stay and will likely select the hotel again next time. Strongly recommended!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 3 nights in this hotel. The hotel is located at Dam square at the heart of Amsterdam. We recieved a warm wellcoming. The room was nice and clean. Breakfast was very good. My only complain is that although we left the room each moring at 8:30 AM, it was cleaned only after 3:30 PM. Very inconvenient, especially if... More 

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Hong Kong, China
Top Contributor
54 reviews 54 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, close walk to central station and lots of things to see and eat around. The hotel is neat and clean, temperature is easily controlled. Staff is very friendly and they check carefully what I had been requesting on my emails prior to my approval and made all necessary arrangement with a smile. A little noise from upstairs though.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your kind review and for pointing out the unqiue location on Dam Square. Close to all major attractions, shopping areas and local restaurants. I am pleased to see that you have enjoyed our cleanliness, modern facilities and friendly staff. It has been a pleasure hosting you during your travels and we very much look forward to welcoming... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I really lucked out with scoring a room here last minute. He had come down with a flu and had to cancel our hostel so he could have his own bathroom and sleep soundly, and Swisshotel happened to have a room available that morning during Amsterdam's busiest week of the year (Easter). We got a great value... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to start by thanking you for your extensive review. We are all very pleased to read that the last-minute arrival at Swissôtel Amstedam was a great success to you and that you have enjoyed the many amenities in your room. I do hope that your partner was able to recover in a short amount of time in... More 

Cairo, Egypt
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

recommended for short stays , perfect location , ease of access , rooms are good friendly staff , very helpful , clean and beds are spacious TV channels are not good , no pay TV Coffee in the room is good

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your kind words, we are pleased to read that the central location, friendly staff and spacious rooms have been to your liking during your stay. I am however sorry to see that the tv channels were not completely satisfactory, we are however changing providers at this moment. Please accept my apologies for the inconvenience. Nonetheless it has... More 

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