We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Amsterdam

#47 of 354 Hotels in Amsterdam
Certificate of Excellence
Hotel website
Hotel deals
Damrak 96, 1012 LP Amsterdam, The Netherlands
Offers & Announcements
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Swissotel Amsterdam
Professional photos View all
Browse nearby
Swissotel Amsterdam
Add Photo Write a Review

1,766 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    830
    632
    199
    63
    42
See reviews for
207
790
131
232
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1766)
  • Mar-May only
    (495)
  • Jun-Aug only
    (439)
  • Sep-Nov only
    (422)
  • Dec-Feb only
    (410)
All months
London, United Kingdom
Level Contributor
128 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed yesterday NEW

I enjoyed the 1 evening I spent at the Swissotel. In fact I would have rated it a 5, but funny enough when I initially checked in they gave me someone else's room... good thing the person wasn't in their room! But they were nice about apologising for the mistake and found me another room quickly. Location is certainly convenient... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very convenient. It is walking distance from the train station and just outside a main plaza. Most sightseeing venues are also within a relatively short walk. There is a tram station just in front of the hotel. The front desk staff were very helpful and there is always someone on duty. They even had a boxed breakfast... More 

Was this review helpful? Yes
Istanbul, Turkey
5 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel in Dam Square Amsterdam. This is the most famous square in the the city center, easy to reach. It is very near to the Central Station of Amsterdam (ten min. walk), buses pass in front of it and with a little walk you can reach the canal cruise port. Kalverstraat, the shopping street is in... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to thank you for sharing you experiences on Tripadvisor. The central location on Dam Square creates the perfect basis for your city experience, close to all major attractions, many shopping areas, public transportation and of course the best restaurants in town. We are pleased that you have enjoyed the services of our friendly staff members, comfortable rooms... More 

aberdeen
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is the first time we have stayed at a Swissotel and was really looking forward to our stay. Booked through toll line, woman was really helpful we had requested a quiet room and early check in. When we arrived i thought the very front entance just before you get to reception was grubby and needed a good clean. We... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to thank you for taking the time to write a review on Tripadvisor. We understand that the room was not completely to your satisfaction during your stay. As you were upgraded from a classic room to a junior suite, all suites offer a big mirror in the bathroom plus an extra full length mirror in the living... More 

Jonkoping, Sweden
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I chose this hotel mostly because of its location. It is smack in the middle of the city and very close to the Central Station. I only stayed for one night but this stay was pleasant, uncomplicated and comfortable. The frontdesk staff was very efficient, accomodating and friendly. I felt welcome! My room on the third floor was very clean... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all I would like to thank you for sharing your experiences with us on Tripadvisor. We are glad to see that the unique location on Dam Square was to your liking; within minutes from public transportation, many attractions and the best restaurants in town. The spacious rooms with comfortable bedding and modern facilities are an oasis to relax... More 

Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a modern, trendy, clean hotel. Brilliant location - walking distance from the station and in the heart of vibrant Amsterdam. The service was outstanding, especially from the Asian lady who helped us at reception, she was friendly, witty and willing to go the extra mile to make us feel comfortable. Would definitely be our very first choice of... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

On behalf of all staff members I would like to thank you for sharing your experiences on Tripadvisor. We are very pleased to read that the unique location on Dam Square, modern facilities and friendly service were to your satisfaction. We all strive to perfect the stay of every guest; I will make sure to pass on your compliments to... More 

Cardiff
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is an absolutely superb hotel! its one of the few hotels I have ever been in that the thermostat actually works. Its quiet and really well presented with extremely comfortable beds. The staff were very friendly and helpful.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

We would like to thank you for your kind words regarding our well-trained staff members who offer a friendly and detailed service in every way possible. It pleases us that you found your spacious room very comfortable and very much look forward to welcoming you back in the near future. Warm regards, Harold J. Kluit General Manager Swissôtel Amsterdam More 

St Athan, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Clean, chic, comfortable... the staff are extremely helpful, Aprila was especially lovely. Right on Dam Square, close to most things but be prepared to hear the trams in your sleep! Would recommend to many.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to start by thanking you for sharing your experiences on Tripadvisor. We are very pleased to understand that the cleanliness, comfort and modern look for the room were to your liking. In combination with our central location and very friendly staff members Swissôtel Amsterdam is the perfect home away from home. Thank you for recommending our hotel... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed on the first floor of the hotel, and it's very noisy as our room is facing MC Donald's and Burger King. The hotel is located in dam square, where the royal palace is. 8mins walk to both red light district and central station, very convenient. The hotel room isn't very small, it has a shower box and a... More 

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review and for pointing out the central location. Due to this central location in a very lively city, it is unfortunately not always possible to keep out all the sounds, even though all windows are sound proofed. It is advisable to request a room on one of our top floors with a courtyard at the time... More 

Hong Kong
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is just located in the Dam, the heart of the city. And you will find the tram station in 10-second walk from the hotel lobby. This is exceptional important when we carry two kids. The service was excellent. When checking-out, as our car was parked in the closest carpark, whcih was around 5-minute walk from the hotel. With... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

I would like to thank you for choosing to stay with us at Swissôtel Amsterdam. We are glad to read that the central location in the city heart and excellent service of our friendly staff members were to your liking. We strive for perfection in the stay of every guests; I will make sure to pass on your compliments to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

681 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (363)
Viewed
Room/suite (121)
Viewed
Hotel & grounds (71)
Viewed
Bathroom (39)
Viewed
View from room (19)
Viewed
Dining (3)
Viewed
6:51
Videos (2)
Viewed
Other (108)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (176)
Viewed
Amenities (16)
Viewed
Junior Suite (73)
Viewed
Premium Room (61)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (142)
Viewed
Business center/function rooms (4)
Viewed
Dining (6)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (32)
Viewed
Bathroom (2)
Viewed
Other (75)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay