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Swissotel Amsterdam

#48 of 357 Hotels in Amsterdam
Certificate of Excellence
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Damrak 96, 1012 LP Amsterdam, The Netherlands
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1 room 1 adult
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Swissotel Amsterdam
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2,047 Reviews from our TripAdvisor Community

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Switzerland
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located right in the middle of everything that matters to the occasional Amsterdam tourist - shopping on one side, windows-sneaking on the other. It is not sophisticated, but it has the qualities and the services matching its location. Ask for an upper-floor room, if possible with a view to the main street.

Helpful?
Thank Manuel A
Istanbul, Turkey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

It was a big disappointment from beginning till the end of our two nights stay. We have been informed only upon check in that hotel has renovation on second floor and thus their restaurant is closed for breakfast. No pre-arrival information given at all. This is surprising for a level of Swissotel managemet. In the evening, I have wanted to... More 

Helpful?
Thank 22julian
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Please allow me to start by offering my most sincere apologies for any inconvenience caused during your stay with us. This is not the way in which Swissôtel Amsterdam aims to convey its services since our guests’ satisfaction is our main priority. Indeed, we recently started renovating our second floor and are revamping the outsourced restaurant, introducing a completely new... More 

Cairo, Egypt
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Everything in this hotel are excellent especially the reception and management staff. Location is perfect in the heart of Amsterdam and near everything. The room was very nice and clean. The breakfast was very nice in the restaurant of the hotel.

Helpful?
Thank DrKhedr
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

First of all I would like to thank you for taking the time to write such a positive review with regards to your recent stay at the Swissôtel Amsterdam. I am so pleased that you were able to make the most of our very convenient location in the heart of Amsterdam and sincerely hope you enjoyed the countless tourist attractions... More 

Morpeth
1 review
1 of 5 stars Reviewed 1 week ago

We paid for a superior room overlooking Dam Square for three nights. This was one of the noisiest rooms we've ever had anywhere. Just as the revellers went quiet, the trams and traffic started at 6am. To make matters worse there is building work taking place on floor below. We only found out about this AFTER we'd checked in. Reception... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank michaelgF3112VN
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Please allow me to start by offering my most sincere apologies for any inconvenience caused during your stay with us. This is not the way in which Swissôtel Amsterdam aims to convey its experiences since our guests’ satisfaction is our main priority. Currently, we are renovating our second floor, in order to minimize the disturbance; our renovations will only take... More 

Saudi Arabia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Swissotel over new years for 3 nights. No complaints but was expensive for a fairly average room. To be fair that may have been due to the time of year we stayed. Best thing about the hotel is its fantastic location, right on Dam Square.

Helpful?
1 Thank 172BobA
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your experience regarding your recent stay at the conveniently located Swissôtel Amsterdam. We are very proud to be situated in the midst of all the hustle and bustle that the vibrant city of Amsterdam has to offer. I sincerely hope you had enough time to explore the various touristic attractions as well as the many great... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night with my girlfriend. Brilliant price for one night plus a free upgrade. Over looking the main square and the room was amazing. From the bed to the complimentary drinks and furnishings. Will be visiting again and most definitely will be staying here!! Couldn't ask for more.....hotel and staff are brilliant!

Helpful?
Thank Paul L
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow thank you for this wonderful review regarding your experience while staying with us in the heart of Amsterdam. I am delighted to read that we were able to surprise you with a complimentary upgrade where you could enjoy breathtaking views overlooking the famous Dam Square as well as our luxuriously comfortable beds and furnishing. Moreover, I would also like... More 

Manama, Bahrain
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Perfect location right in the heart of the city where it's bustling & lively all day long, even late at night you'd feel safe walking around. The hotel is decent and clean, some rooms are bigger than others as we noticed our friends on the first floor had a much larger room but the view was to a wall. Bonus... More 

Helpful?
Thank Sarah J
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for providing us as well as your fellow travelers with such valuable feedback regarding your recent experience while staying with us in the midst of all the hustle and bustle that the vibrant city of Amsterdam has to offer. I appreciate you mentioning the cleanliness throughout the entire hotel and sincerely hope this aspect made your stay with... More 

St.petersburg
1 review
5 of 5 stars Reviewed 2 weeks ago

I was there with y girlfriend to celebrate my 30Th birthday. Everyone was super nice in the reception desk, they knew it was my birthday from my passport and gave us free champaign to celebrate. Great hotel, I highly recommend it

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank varvarag2016
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this lovely review regarding your recent experience at the Swissôtel Amsterdam. We are so delighted to have been a part of your 30th birthday celebration and sincerely hope that the complimentary bottle of champagne made this joyous occasion even more memorable. Thank you for also complimenting my friendly team members who continuously ensure to deliver the utmost... More 

UK
Level Contributor
170 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently returned to this hotel after a few years away. I have always had a good level of service here, but unfortunately it sometimes prices itself quite high, in comparison to other hotels in the area. Service is good and friendly and the rooms are nicely styled, clean and comfortable, but small. And that's the rub, there are plenty... More 

Helpful?
1 Thank Hawkwind1966
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for choosing our hotel once again as your residence while in Amsterdam. I am delighted to read that you had a very pleasant experience with regards to the quality in service especially because of the friendliness of my team members. Moreover, I would like to also thank you for complementing our nicely styled, comfortable and clean hotel rooms... More 

Aardenburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

excellent time here, very nice place for this hotel. you walk out and you are on the place where you need to be (centrum). many things are on walk distance (5 - 30 minutes). good beds, nice shower, friendly staff

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank jeroenp585
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for this very positive review with regards to your recent stay at the Swissôtel Amsterdam. I am so pleased that you were able to make the most of our very convenient location in the heart of Amsterdam and sincerely hope you enjoyed the countless tourist attractions as well as the variety of great restaurants nearby. Moreover, I would... More 

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Staying in Centrum

Neighborhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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