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Swissotel Amsterdam

4.0 of 5 Damrak 96, 1012 LP Amsterdam, The Netherlands
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#51 of 344 Hotels in Amsterdam
1,288 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Swissotel Amsterdam
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Swissotel Amsterdam
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1,288 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our first visit to Amsterdam. The hotel was booked by our travel agent with his superior knowledge of the city. The hotel has a modern well cared for appearance. The room was an adequate size and clean and comfortable. The hotel sits just of Damm Square in the centre of the city. There are tram and metro stops... More

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New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

The staff are amazing. Everyone was friendly and attentive and funny and just great. The room is soooo comfortable. Breakfast is great. Wifi is fast and we had a nice view on of the higher floors with a corner room looking at the nearby palace.

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The receptionist, Eva van der Kallen, was excellent. Very helpful, knowledgable and courteous. Without doubt one of the best hotel employees I have ever come across. If any Hotels need a lesson in how to treat their customers, they should look to Eva for some tips. A credit to her employers, who helped make this a great stay in a... More

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Bolton, Canada
Top Contributor
56 reviews 56 reviews
20 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We travelled as a small group and made reservations directly with the hotel. They offered us the same package as prepay on their web site and we paid on checkout. We had a rate that included a canal cruise and breakfast. €170.00/night/room. I would definitely stay here if I was in Amsterdam again!The staff were so attentive and kind. The... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Didn't experience any noise. Lovely room. Location couldn't be better.Close to everything. Didn't eat or drink there as preferred to watch the world go by at other restaurants/bars. Very helpful staff.

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Carrickfergus
1 review
3 of 5 stars Reviewed 5 days ago NEW

Stay to upper floors to front. Lower floors noisy. Food/drinks expensive. Best going few blocks outta square for better menus and prices. Have stayed in better 4 star hotels! Reception area nnice flower displays

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review on Tripadvisor. I am sorry to hear that your stay was not up to expectations in Amsterdam. Eventhough our rooms are sound proofed, in a bubbly city such as Amsterdam it is hard to keep out all the noise, a room on the top floor indeed is adviced. Thank you for noticing our friendly staff,... More

Corryton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very clean, secure, and convenient location to the intercity! Ten minute walk from the rail station. Within walking distance to major sightseeing. Class to tons of restaurants and shopping areas as well.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review. It makes me very happy to hear that you have enjoyed your stay with us. We are indeed located in the heart of the city centre, a unique location to be proud of. We are looking forward to hopefully welcoming you back in the near future. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

Lausanne
1 review
5 of 5 stars Reviewed 5 days ago NEW

hotel location is really perfect to visit Amsterdam and area, room was comfortable and quiet. The staff was outstanding, kind and helpful. Don't miss the breakfast if you go there. A bit expensive, but great place to stay.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to write a review. I am glad to hear that you enjoyed your stay, our service from the friendly staff and our unique location. We are looking forward to hopefully welcoming you back in the near future. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here 3 nights for a business meeting, and was very satisfied. On (very late) arrival I found I had been upgraded to a large suite, though only for one day, meaning I had to move rooms the next day. I just packed my stuff and they moved it for me. Second room was also good, clean with great coffee... More

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Cape Elizabeth, Maine
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in the Swissotel in Amsterdam for three nights. The room was clean and spacious with two twin beds put together. The beds were the most uncomfortable beds and in dire need of new mattresses. Their pillow policy gives a guest the choice of pillows, however the down pillows were on the bed upon arrival and my allergies and... More

Was this review helpful? Yes
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for your review on Tripadvisor. I am glad to hear that you enjoyed the location of the hotel. However I am sorry to understand that your room was not up to expectations. Over the past years we have renovated most of our rooms and changed matrasses as well, however it is a time consuming process and therefore not... More

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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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