We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 343 Amsterdam hotels

Hotel Citadel

3.0 of 5 Hotel   |   Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands (Dam Square)
Hotel amenities
Save Saved
You added Hotel Citadel to your Saves list
Hotel Citadel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #162 of 343 hotels in Amsterdam
A recent review
4 of 5 stars reviewed 1 week ago
Marisabel P Spring, Texas
  • Overview
  • Reviews (308)
  • Photos (51)
  • Amenities
  • Q&A
  • Room tips (28)
  • Location
  • More
Write a Review

308 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Spring, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We arrive early morning and had no problem storing our bags until check in time which was at 12 noon seems the room was already available. No air conditioning but with all honesty it was not needed and was mid July the hotel gave us a little fan that did the job just fine. Our room was directly to the... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2014

Pros :- Near to the central station. Hardly 10 minutes walk Next to the fist tram stop Dam Square and RLD are 10 minutes walk either way For indian travellers - there are a couple of Indian resturants nearby. Not more than 3 minutes walk. Staff is very courteous and helpful Clean room and regular house keping Cons:- - I... More

Was this review helpful? Yes
London, United Kingdom
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

The location of Hotel Citadel couldn't be better with it less than a 10 minute walk away from Amsterdam Central station. Myself and my partner checked in later than expected but the hotel was very accommodating to my requested special requirements as I proposed to my partner earlier in the day. I asked them to scatter tulip petals on the... More

Was this review helpful? Yes 2
Ramat Gan, Israel
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

The Hotel is very nice, great location, Small room, but more tham fine for 2. very close to trams 1,2,5 that covers the all city , less than 2 minutes walk to the dam square and 5 minutes walk or one stop on trams 1,2,5 from the front of the central station. The bed mattress was terrible in room 36.... More

Was this review helpful? Yes 1
White Rock, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 3, 2014

Sometimes your luck just runs out. We picked this hotel based on reviews from Trip Advisor and the suggestion of our Travel Agent. It was centrally located close to all amenities and sights. Our room faced the main street with trams running every few minutes, but it did not affect us at all. Upon entering the hotel and down a... More

Was this review helpful? Yes 1
Perth, Australia
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 2, 2014

Though the room was small and at times difficult to manouver with my husband and our luggage, it was clean and had charming character. We especially liked the large windows which we could open for fresh air and to admire the views. The location was perfect and we were spoilt for choice on restaurant options. We were also within walking... More

Was this review helpful? Yes
Epsom, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2014

Triple room, quite small, but suited us 3 girls. Hotel was in a great location for visiting all the regular touristy things. 10 mins walk max from the station. We went via the train to Amserdam Central from Airport. Breakfast good. Facilities good. Overall, very pleased with our choice.

Was this review helpful? Yes 2
Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 15, 2014

I visited this hotel recently, paid quite much even for the centre of Amsterdam and hoped for a quiet room. What I got was a tiny store-room like area painted in lila and dark brown, claustrofobic because the room was very dark, lighting very poor and especially as the window opened to the service-area in the basement, with dirty laundry... More

Was this review helpful? Yes
Los Angeles, California
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 1, 2014

Let me get the small negative part out of the way -This hotel would almost be perfect if it were not for the internet. The only place the internet worked was in the lobby. Hopefully management can correct this concern. Now, let me move on to the positive. The staff is top notch! One of the best ever. Extremely friendly,... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hotel Citadel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Citadel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Citadel

Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Citadel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Tingo, Otel, BookingOdigeoWL, EasyToBook, TripOnline SA, Agoda and Venere so you can book your Hotel Citadel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadel Hotel Amsterdam

51 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (47)
Room/suite (19)
Dining (1)
Bathroom (9)
View from room (3)
Hotel & grounds (4)
Videos (1)
Other (10)

Management photos: Courtesy of the property manager

All management photos (5)
Room/suite (1)
Hotel & grounds (1)
Other (3)


Bar / Lounge Restaurant Room Service
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer