We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 345 Amsterdam hotels

Hotel Citadel

3.0 of 5 Hotel   |   Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands (Dam Square)
Hotel amenities
Save Saved
You added Hotel Citadel to your Saves list
Hotel Citadel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #156 of 345 hotels in Amsterdam
A recent review
4 of 5 stars reviewed 6 days ago
Glynis M Southend-on-Sea, United Kingdom
  • Reviews (319)
  • Photos (51)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (31)
  • Location
  • More
Write a Review

319 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Southend-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Although we arrived early the staff were very welcoming and we were able to leave our bags until our room was ready. Our room was rather small for three people but clean and comfortable. The breakfast was traditionally Dutch and plentiful. The Hotel was very close to the centre and less than 10 minutes walk from the main station. I... More

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

When looking for a hotel in Amsterdam look no further than Hotel Citadel. Rooms are comfortable and attractive with excellent bathroom facilities and always very clean. Breakfast is delicious and there is a good drinks bar. This hotel offers far more than you are charged for, it's excellent value and only the Royal Palace has a better location. But the... More

Was this review helpful? Yes
Port Talbot, United Kingdom
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

After trawling through many reviews we settled on this one. We knew rooms were going to be small but went for it anyway. Glad we did, staff were friendly and helpful. Room cleaned every day, fresh towels and bedding. Plump pillows , not those stupid flat ones you get most of the time! If I wanted to be fussy ,... More

Was this review helpful? Yes 1
Chelmsford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We recently stayed the the Hotel Citadel when visiting Amsterdam for a mini break. We were extremely pleased with the location of the hotel and the reception staff were polite and very helpful. The hotel does not have air conditioning but we were provided with a fan from the front desk at no extra cost which cooled the room down... More

Was this review helpful? Yes
Montreal, Canada
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a great location in the heart of the city. The rooms are fairly large (for European standards) and spotlessly clean, with very comfortable beds and linens. The staff is friendly and professional. Breakfast is included and is actually quite good - great variety of cold cuts, cheeses and cheese spreads, pastries, toast, etc. Overall, a great stay.

Was this review helpful? Yes
Spring, Texas
2 reviews
4 of 5 stars Reviewed July 20, 2014 via mobile

We arrive early morning and had no problem storing our bags until check in time which was at 12 noon seems the room was already available. No air conditioning but with all honesty it was not needed and was mid July the hotel gave us a little fan that did the job just fine. Our room was directly to the... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 22, 2014

Pros :- Near to the central station. Hardly 10 minutes walk Next to the fist tram stop Dam Square and RLD are 10 minutes walk either way For indian travellers - there are a couple of Indian resturants nearby. Not more than 3 minutes walk. Staff is very courteous and helpful Clean room and regular house keping Cons:- - I... More

Was this review helpful? Yes
London, United Kingdom
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

The location of Hotel Citadel couldn't be better with it less than a 10 minute walk away from Amsterdam Central station. Myself and my partner checked in later than expected but the hotel was very accommodating to my requested special requirements as I proposed to my partner earlier in the day. I asked them to scatter tulip petals on the... More

Was this review helpful? Yes 2
Ramat Gan, Israel
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

The Hotel is very nice, great location, Small room, but more tham fine for 2. very close to trams 1,2,5 that covers the all city , less than 2 minutes walk to the dam square and 5 minutes walk or one stop on trams 1,2,5 from the front of the central station. The bed mattress was terrible in room 36.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hotel Citadel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Citadel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Citadel

Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Citadel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Tingo, Otel, BookingOdigeoWL, Agoda, EasyToBook, TripOnline SA and Venere so you can book your Hotel Citadel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadel Hotel Amsterdam

51 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (47)
Room/suite (19)
Dining (1)
Bathroom (9)
View from room (3)
Hotel & grounds (4)
Videos (1)
Other (10)

Management photos: Courtesy of the property manager

All management photos (5)
Room/suite (1)
Hotel & grounds (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Amsterdam with
any amenities


Bar / Lounge Restaurant Room Service
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Hotel Citadel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer